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Archive through December 21, 2012

Reality TVClubHouse Discussions: General Discussions: All Things Technical: The Help Desk: Computer Problems? Ask Here: ARCHIVES: Archive through December 21, 2012 users admin

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Heckagirl631
Member

09-08-2010

Wednesday, October 03, 2012 - 7:45 pm   Edit Post Move Post Delete Post View Post Send Heckagirl631 a private message Print Post    
I tried to plug my computer back up aftera week of letting it sit, for the most part. Smoke came out where the cord plugs into the computer. I immediately undid it. I think I'm going to have to buy something else.

Heckagirl631
Member

09-08-2010

Thursday, October 04, 2012 - 4:26 pm   Edit Post Move Post Delete Post View Post Send Heckagirl631 a private message Print Post    
Bought a Gateway LT4009U. It's essentially a small laptop. Enjoying it so far!

Jimmer
Moderator

08-30-2000

Monday, October 15, 2012 - 6:02 am   Edit Post Move Post Delete Post View Post Send Jimmer a private message Print Post    
What antivirus programs are you all using/recommending at this point? Thanks!

Karuuna
Board Administrator

08-30-2000

Monday, October 15, 2012 - 8:20 am   Edit Post Move Post Delete Post View Post Send Karuuna a private message Print Post    
Jimmer, none.

For my DS, we use Norton. His college agrees it's the best currently.

Jimmer
Moderator

08-30-2000

Monday, October 15, 2012 - 8:42 am   Edit Post Move Post Delete Post View Post Send Jimmer a private message Print Post    
LOL - Showing off again, eh?

I'm currently using Norton as well (and it is a much improved product from several years ago) but I need to renew it. I've been having trouble syncing my lovely Apple products to the latest version of iTunes and I've heard that Norton and iTunes aren't playing well together at the moment so I was considering other options.

Karuuna
Board Administrator

08-30-2000

Monday, October 15, 2012 - 8:47 am   Edit Post Move Post Delete Post View Post Send Karuuna a private message Print Post    
Oh, my DS isn't having any trouble, but he doesn't usually sync. He backs up to icloud rather than his computer, and downloads music directly to his
iphone.

Stray_cat
Member

06-21-2006

Monday, October 15, 2012 - 11:05 am   Edit Post Move Post Delete Post View Post Send Stray_cat a private message Print Post    
When I took my Mom's laptop in for fixing, the guy recommended KIS 2013 (Kaspersky Internet Security 2013) over any of the other common ones, though I use McAfee due to it being free with my internet provider.

Mack
Member

07-22-2002

Monday, October 15, 2012 - 11:18 am   Edit Post Move Post Delete Post View Post Send Mack a private message Print Post    
My wife and I are both running Norton Internet Security and also use iTunes for our iPhones, iPods, and iPads. We've had not one problem with any conflict or issue between iTunes and Norton and that's probably over seven plus years right up to including this morning when I sync'd my iPhone.

Jimmer
Moderator

08-30-2000

Monday, October 15, 2012 - 11:38 am   Edit Post Move Post Delete Post View Post Send Jimmer a private message Print Post    
I appreciate everyone's replies. That's good to hear that it is working for you, Mack. What O/S are you running on your computer. Is it Windows 7 64 bit? Are you syncing successfully with WiFi or via USB or both?

It's so difficult to diagnose these sync problems.

Dipo
Member

04-23-2002

Monday, October 15, 2012 - 11:51 am   Edit Post Move Post Delete Post View Post Send Dipo a private message Print Post    
Just had work done on my computer not too long ago and the guy recommended microsoft security essentials as the best right now and he uses it for his business. It is free and I have been very happy with it.

Teachmichigan
Member

07-22-2001

Monday, October 15, 2012 - 7:59 pm   Edit Post Move Post Delete Post View Post Send Teachmichigan a private message Print Post    
We've used Microsoft Security Essentials for a couple years and have had zero problems. Love that it's free! We used Avast before that, but it got clunky and slow right before we changed to MSE. Not sure if they've resolved their issues, but it was good when it first came out (and also free).

Mack
Member

07-22-2002

Tuesday, October 16, 2012 - 4:56 am   Edit Post Move Post Delete Post View Post Send Mack a private message Print Post    
Jimmer - We're running Windows 7 Ultimate on all of our machines. We sync via USB most of the time though I know we can do it, supposedly, via WiFi.

Jimmer
Moderator

08-30-2000

Tuesday, October 16, 2012 - 5:47 am   Edit Post Move Post Delete Post View Post Send Jimmer a private message Print Post    
Thanks Mack. Is that 64 bit? Since the last upgrade the darn sync works less than 20% of the time for me and it seems to be getting worse. I've tried pretty much everything short of magic spells and I can't figure it out.

Mack
Member

07-22-2002

Tuesday, October 16, 2012 - 7:05 am   Edit Post Move Post Delete Post View Post Send Mack a private message Print Post    
Yes, we run 64-bit on all of our PC's and laptops but only use the PC's to sync our Apple products with iTunes. I really don't know what to say about your sync issue. Maybe we've been lucky but it hasn't been a problem for us. I did get a bad download of a bunch of MicroSoft updates this past weekend on one of my laptops and that took some doing to fix but iTunes wasn't an issue and I don't think Norton had anything to do with it. Probably partially my fault as I hadn't turned that particular laptop on for a couple of weeks and when I did Saturday morning I was frustrated that it wanted to go through what was apparently some lengthy updates. I probably messed up the sequence as Mrs. Mack and I were on the patio trying to research a cruise and I had little patience and tried to rush the process.

Jimmer
Moderator

08-30-2000

Tuesday, October 16, 2012 - 7:21 am   Edit Post Move Post Delete Post View Post Send Jimmer a private message Print Post    
Thanks again, Mack. That's helpful to me in narrowing it down at least. Are you running the latest versions of iTunes and iOS?

Mack
Member

07-22-2002

Tuesday, October 16, 2012 - 8:08 am   Edit Post Move Post Delete Post View Post Send Mack a private message Print Post    
Yes, all the latest versions.

Jimmer
Moderator

08-30-2000

Tuesday, October 16, 2012 - 1:15 pm   Edit Post Move Post Delete Post View Post Send Jimmer a private message Print Post    
LOL - Well that's depressing. You know I uninstalled everything at one point and then reinstalled it and it worked great - for about a day. Then back to the same old problem. Very frustrating.

So you have Windows 7 64 bit, you're running Norton Internet Security and you have all the latest updates from Apple. It sounds like we are running a similar setup. Now to try to figure out what is different with mine.

Mack
Member

07-22-2002

Wednesday, October 17, 2012 - 9:01 am   Edit Post Move Post Delete Post View Post Send Mack a private message Print Post    
Somewhere, somehow there's probably a corrupted file. The bummer is trying to figure out and isolate the corrupted file or files. There are so many files nowadays that are shared across a number of applications and these stay in place for other programs even if you do an uninstall and reinstall. On the other hand it could be something wrong with the iPad, iPhone, or iWhatever. While I've not had this problem with iTunes and the various Apple "i" products I've had it with other programs and sometimes it's enough to make you want to cry from frustration.

Rieann
Member

08-26-2006

Friday, December 21, 2012 - 10:26 am   Edit Post Move Post Delete Post View Post Send Rieann a private message Print Post    
When I click on the full screen icon while watching an on-demand video through my Windows 8 computer I just get a flicker but nothing happens. No full screen. What can I do to fix?

To be clear, this is through the Xfinity.Comcast.net site where I login to watch the on-demand shows. I can get full screen in Netflix, etc... just not Comcast.

In researching on the net, this seems to be a problem with Silverlight.

Anyone else experiencing this?

Naja
Member

06-28-2003

Friday, December 21, 2012 - 10:31 am   Edit Post Move Post Delete Post View Post Send Naja a private message Print Post    
Which browser are you using? Did you try just switching browsers and see if it made a difference?

Rieann
Member

08-26-2006

Friday, December 21, 2012 - 10:34 am   Edit Post Move Post Delete Post View Post Send Rieann a private message Print Post    
I'll add that I loaded Firefox and was able to use full screen.

Can you use both Firefox and Internet Explorer optionally. By that I mean, chose Firefox when I use Comcast, and then switch back to Explorer when done.

It seemed like I was stuck with Firefox only when I loaded it.

Hope this makes sense. I was a systems analyst for ten years and you wouldn't know it by this! :-)

Naja
Member

06-28-2003

Friday, December 21, 2012 - 10:38 am   Edit Post Move Post Delete Post View Post Send Naja a private message Print Post    
Video
How to set default browser in Windows 8

http://www.youtube.com/watch?v=aYa652efzhI

It's very short.

Rieann
Member

08-26-2006

Friday, December 21, 2012 - 10:38 am   Edit Post Move Post Delete Post View Post Send Rieann a private message Print Post    
Thanks Naja, didn't see your post before my latest post.

I guess it is a browser thing an I'm being a ding dong!

Rieann
Member

08-26-2006

Friday, December 21, 2012 - 10:43 am   Edit Post Move Post Delete Post View Post Send Rieann a private message Print Post    
My default is fine. I guess I just want to add Firefox and use it for xfinity.

When I did this though, I couldn't use Explorer when done.

Naja
Member

06-28-2003

Friday, December 21, 2012 - 10:48 am   Edit Post Move Post Delete Post View Post Send Naja a private message Print Post    
I don't have windows 8. I am only as far as windows 7. I keep a shortcut to other browsers on my desktop. Can you do that on windows 8? I go to my list of all programs, and then right click on the alternate browser listed there, and then choose either "pin to taskbar", or "Pin to start menu" or "send to + create desktop shortcut". Then it's right there for easy access.