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Eliz87
Member
07-30-2001
| Saturday, April 17, 2004 - 1:39 pm
My nephews were over at MIL's house messing around with the remote. They set a passcode for the parental control (brats) and now they can't remember what the password is that they picked. Therefore, she hasn't had access to her television since they were over. Has anyone ever had this happen? How did you fix it???
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Landi
Member
07-29-2002
| Saturday, April 17, 2004 - 1:57 pm
is the passcode on the cable box or the television itself?
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Draheid
Moderator
09-09-2001
| Saturday, April 17, 2004 - 2:02 pm
If the code is on a cable box, she will need to contact customer service to have them reset the code from the office. If it's on the TV, she needs to locate the manual and review how to clear the code there. If she isn't able to find the manual, it is probably available online at the manufacturer's website. She'll need the brand & exact model number to look it up there. If she needs someone to find the manual online, let me know the brand & model of the television and I would be happy to locate that for you. Hope this helps.
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Landi
Member
07-29-2002
| Saturday, April 17, 2004 - 2:38 pm
thanks dra, that's exactly what i was going to say!
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Eliz87
Member
07-30-2001
| Saturday, April 17, 2004 - 10:03 pm
Thanks very much you all. As it turns out, I went over to MIL's house to see what I could do, and it was working just fine when I turned the television on. One of those "unsolved mysteries" I guess!! :-)
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