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Archive through January 18, 2004

The TVClubHouse: Archives: 2004 January - Arpil: Computer Problems? Ask here... (ARCHIVES): Archive through January 18, 2004 users admin

Author Message
Draheid

Friday, January 16, 2004 - 11:27 am   Edit Post Move Post Delete Post View Post    
Daydreamer: I think it depends the version of ZoneAlarm you are using. The free 'Standard' version does not have cookie control features so that shouldn't be the reason for your situation. First thing I recommend trying, when you get a 'blank' page, hold down the shift key and click the 'Reload' icon to force the browser to reload the page from the server. If that doesn't work for you, you might need to clear your browser cache and possibly your browser cookies and try again.

Hope this helps.

Jan

Friday, January 16, 2004 - 11:30 am   Edit Post Move Post Delete Post View Post    
Thanks, Dra. I know I have to do it. I feel better now that I can keep my zone alarm.

You are just such a helpful guy! :):)

Landi

Friday, January 16, 2004 - 11:50 am   Edit Post Move Post Delete Post View Post    
everytime i'm at work and i try to install programs that need you to click the little button to restart your computer the computer just stops responding. then that program won't continue. i have to manually shut the computer down and restart it. problem is, then the program doesn't work because it didn't finish installing due to it needing to restart the computer. WHAT DO I DO?? i need to use a progam and it just won't work!

Draheid

Friday, January 16, 2004 - 11:57 am   Edit Post Move Post Delete Post View Post    
Landi: First I would suggest you attempt to uninstall the program that 'failed' to finish installing. If that does not work, which is very likely, you will need to attempt to install it again. Make sure you have all other programs, utilities, anything that isn't vital to the operation of the computer, shutdown before proceeding with an install. It is even recommended for some programs to temporarily disable your virus scanner. Of course, I would only recommend that in the case of software you are 110% sure is safe and virus free before installing.

Hope that helps.

Landi

Friday, January 16, 2004 - 1:24 pm   Edit Post Move Post Delete Post View Post    
it's QuickBooks, so i'm sure it's virus free! this isn't a copy or anything but the original manufactuer's disk - i'll try that and let ya know!

Landi

Friday, January 16, 2004 - 1:57 pm   Edit Post Move Post Delete Post View Post    
IT WORKED!!!! thank you soooooo much dra!

Jan

Friday, January 16, 2004 - 1:59 pm   Edit Post Move Post Delete Post View Post    
Dra, here I am again. What a nuisance, n'est-ce pas:):):)

Anyway, I emailed a copyof your response to my Dad. As I mentioned, he uninstalled zone alarm AFTER installing Norton 2004 Pro. Ever since then he has been having problems and he asked me to see if you could help. Here's what he said:

"Ask him how I can get rid of the ERROR message that occurs when I open my computer. It says "to click any key to proceed because a program is calling for the file VSDAT95.VXD "( which I lost when I removed ZONE ALARM) ."

Any idea what he is talking about?

Jed245

Friday, January 16, 2004 - 2:35 pm   Edit Post Move Post Delete Post View Post    
Jan, not to intrude, but, VSDAT95.vxd is likely a file used by or shared by zone alarm.

Some things he might want to check ... did he clean his registry of zone alarm? Did he remove it using zone alarm's uninstall or did he use add remove programs from his computers control panel?

He may want to search his computer using the file search found in his start menu to search for zonelabs or zonealarm. If he still has a folder that says zonelabs or zonealarm he should try deleting it.


Jed. :o)

Jan

Friday, January 16, 2004 - 3:09 pm   Edit Post Move Post Delete Post View Post    
Thanks Jed:) I don't know the answer but I will have him check this out.
I appreciate your help. Have a happy day.

Daydreamer

Friday, January 16, 2004 - 4:57 pm   Edit Post Move Post Delete Post View Post    
Thanks for answering my question Dra! I finally got the Ticketmaster site to work! :)

Not1worry

Friday, January 16, 2004 - 5:14 pm   Edit Post Move Post Delete Post View Post    
Hi, Dra. More Zone Alarm questions. My free trial was finally up (even though I got an extra 2 weeks out of it by not restarting the computer for that time). You had said that I didn't need the full version, so I dropped to the basic version. Pop ups again. I am willing to purchase the whole thing, but I wanted to ask first if you had any other ideas.

I've got big problems with my old Compaq too, but I'm not ever sure how to intelligently describe them. It's just a sucky computer.

Draheid

Friday, January 16, 2004 - 5:26 pm   Edit Post Move Post Delete Post View Post    
Not1worry: My personal preference is to use Netscape 7.1 with built-in popup blocker. It works very effectively (almost too well at times!). I do have ZoneAlarm Pro but I've set the privacy settings to minimum since Netscape has both popup and cookie controls built in and they work very well for me.

I do know there are a few sites that are optimized for Internet Explorer and I do keep a copy of the latest version installed on my computer for when I need it. (I also use it to verify site design work I do, to make sure it's compatible too). For the most part though, I'm very pleased with Netscape and much prefer it to IE.

The consensus of what others have said on the board is that the google tool bar is great at blocking popups for Explorer so you might want to give that a try if you prefer before investing in ZoneAlarm Pro.

Hope that helps.

Tabbyking

Friday, January 16, 2004 - 7:57 pm   Edit Post Move Post Delete Post View Post    
poor son is having trouble with his computer science class. he said he had to do a java assignment today where 'it's all or nothing' for the lab grade, and he got all but being able to put his name into his assignment. he said it says 'null' everywhere he was trying to insert his name. he said he was up til 3:00 a.m. and then tried for 2 hours today before having to email the lab to the prof...i just want to scream!
does anyone understand java at all?!

Juju2bigdog

Friday, January 16, 2004 - 9:14 pm   Edit Post Move Post Delete Post View Post    
Still can't get into Yahoo e-mail from friend's computer, even though I deleted temp internet files and cleared history.

I can get in on my laptop.

Got the bright idea to try getting in with his AOL browser (I always only use IE). Can't get in with that browser either. This is very strange. I'd like to try to solve it, because he has to use Yahoo e-mail sometimes, and I am sure I am going to get blamed for Yahoo e-mail no longer working on his computer.

Draheid

Friday, January 16, 2004 - 10:40 pm   Edit Post Move Post Delete Post View Post    
Juju: You may need to check the cookies on your friends computer. I know it's not fun for them but you may need to delete cookies, restart IE, then see if you can access yahoo from that computer.

Actually, you *might* be able to close Internet Explorer, then open Windows Explorer and locate a 'Cookies' directory. There should be files associated with Yahoo in that folder you can delete. Then try accessing yahoo mail again. Typically the cookies are stored in C:\Windows\Temporary Internet Files\Cookies however, some versions use slightly different locations so you may need to look around a bit to find the folder.

Hope this helps.

Draheid

Friday, January 16, 2004 - 10:43 pm   Edit Post Move Post Delete Post View Post    
Tabbyking: I'm afraid I barely recognize Java enough to modify existing files to fit my needs in most cases. I'm not sure what problems you DS was having with the program. I would be happy to take a look for you if it would help but I'm not sure I could solve the problem for you.

Just let me know.

Juju2bigdog

Friday, January 16, 2004 - 10:51 pm   Edit Post Move Post Delete Post View Post    
Dra, my friend may not even be savvy enough to know his cookies have been deleted, lol. I'll try that tomorrow. Thanks. It's almost got to be something like that, doesn't it?

Rslover

Friday, January 16, 2004 - 11:12 pm   Edit Post Move Post Delete Post View Post    
ISO suggestions for using spy detector software. Spybot or Adaware?

Tabbyking

Friday, January 16, 2004 - 11:28 pm   Edit Post Move Post Delete Post View Post    
draheid,thanks! my son is supposed to email what he had to do for lab to us sometime over the weekend...i will see if it's something i can forward to you to look at. i have heard this professor is only in his second year of teaching, after many years (20 plus)in the workforce. some of the complaints on the 'professor ratings page' say he expects all kids to know what he does, yet this is supposed to be an 'introduction to/beginning computer' class!

Jed245

Saturday, January 17, 2004 - 5:00 am   Edit Post Move Post Delete Post View Post    
Tabbyking.. Not sure if this will help or not, but, your son might want to try going to www.javascript.com that might help him out some.

Then there is also http://www.java-scripts.net/ They even have a tutorial on that page.

There is a sample scrolling script that he could use to input his name... The java tag is

<script language="Javascript">
<!--
//This credit line must stay intact
//Status Scrolling script
//For this script, visit java-scripts.net

myMsg = "THIS WOULD BE WHERE HE WOULD PUT HIS NAME. :o) "

i=0

function scrollMsg() {
frontPart = myMsg.substring(i,myMsg.length)
backPart = myMsg.substring(0,i)
window.status = frontPart + backPart

if (i < myMsg.length) {
i++
}
else {
i = 0
}

setTimeout("scrollMsg()",50)

}

window.onload=scrollMsg
//-->
</script>

Jed. :o)

Costacat

Saturday, January 17, 2004 - 8:27 am   Edit Post Move Post Delete Post View Post    
Please note that javascript is NOT Java! Java is a programming language that is used to create applications (not necessarily Web-based applications, either). Javascript is a scripting language, and is usually used to format Web pages (or, in my case, to format online help).

Creating a Java app *usually* requires the use of a JDK; creating javascript can be done in a text or HTML editor.

The sample that Jed posted is used in HTML. Not the same.

Texannie

Saturday, January 17, 2004 - 8:47 am   Edit Post Move Post Delete Post View Post    
What would cause my mouse to freeze up at the same site all the time?

Egbok

Sunday, January 18, 2004 - 1:18 am   Edit Post Move Post Delete Post View Post    
Hi it's Eggie and I need help.
I've been having this scenario happen for about a week now and it seems to be happening more frequently now. Whenever I log onto AOL, the first thing I do is check my email. After clicking open an email, I'll read it, close it and then go on to the next email and click to open.

A dialog box will pop up with this message:
We're sorry!
You have reached the open-window limit. Please close some of the open windows before proceeding.


Then all I'm able to do is move my cursor around but everything else is frozen. I have to shut down from the CPU.

I'd appreciate any suggestions and I hope this is something common and simple to solve.


Draheid

Sunday, January 18, 2004 - 7:57 am   Edit Post Move Post Delete Post View Post    
Texannie: What site is it you're having trouble with? I would be happy to look and see if I can determine the cause of your problem.

Egbok: I looked around for your troubles and keep seeing reports that AOL 9 is notorious for the 'open-window limit' (or OWL as it is 'affectionately' referred to! lol) problem. There are reports that AOL tech support suggests cleaning your hard drive of temp files, cache files, etc. and then defragementing the drive to help clear the problem at least temporarily. They claim they (AOL) are aware of the problem and are working on a resolution.

Does this apply to you? ie. are you even running AOL 9?? If not, let me know and I'll continue researching the problem.

Hope this helps.

Texannie

Sunday, January 18, 2004 - 8:31 am   Edit Post Move Post Delete Post View Post    
It happens 95% time here
http://messages.cruisecritic.com/2/OpenTopic and has been known to happen at Cnn.com. It seems like when ever there is alot of "stuff" on the page to down load it does it. I have noticed at the bottom of page, I will sometimes see a message that says "java applet failed". It's odd though cause the website still uploads but my mouse locks up.