Author |
Message |
Reader234
Member
08-13-2000
| Friday, April 16, 2004 - 2:06 pm
I hate to be a bother... but I am confused... my husband is the computer geek (and I love that...) but could he have put something on the computer that when I now try and "save picture as" it goes from a "gif" to a bmp? For example, I went and googled and came up with this lil gif... GIF so I right click and saved it to "my pictures" then went to post... and it wont upload, so I look again at what I "saved" and low and behold "my pictures" have replaced what says is a gif, but now it is saved as a "bmp" Now to my hunt and peck method I found a "edit" feature and discovered I can "paint" etc but I dont know why it wont allow it back as a gif? and bmps cant be uploaded... I'm so confused!! (or just computer illiterate!!)
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Pamy
Member
01-02-2002
| Friday, April 16, 2004 - 2:16 pm
I asked if anyone knew about a publishing program called IN DESIGN..never got response..posting her in case someone has heard of it.....my friend is having trouble printing from it
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Draheid
Moderator
09-09-2001
| Friday, April 16, 2004 - 2:25 pm
Reader: Microsoft has an article describing what you're experiencing located here} Basically, the first thing it suggests for you to try is empty your temporary files. In Explorer, click on 'Tools - Internet Options' then click the 'Delete Files' button. Check the box 'Delete all offline content' and then click 'Ok'. Click 'Ok' again to return to the browser and try opening your image and saving it again. If this doesn't work, try looking over the article at the link above and use the rest of the steps listed and see if that works. Please let me know what you find out.
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Draheid
Moderator
09-09-2001
| Friday, April 16, 2004 - 2:28 pm
Pamy: I posted this in your other thread about your friend with the problems with 'In-Design':Draheid Sunday, April 11, 2004 - 10:20 pm Pamy: Is your friend running InDesign on a MAC or a Windows PC? Also, is there any message being seen when the printing fails? Any more details you can post so we might find an answer for you? Let me know please.
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Pamy
Member
01-02-2002
| Friday, April 16, 2004 - 2:58 pm
Sorry Dra!! I didnt see it...and I use new messages!!!....she went out of town today...I will ask her those questions and get back to you!!! THANKS!
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Reader234
Member
08-13-2000
| Friday, April 16, 2004 - 3:35 pm
THAT DID IT!!! Thanks so much Dra!!
PS By any chance do you have any advice on Deadpool picks so I can move up, instead of down??!! lol j/k of course!! 
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Draheid
Moderator
09-09-2001
| Friday, April 16, 2004 - 4:21 pm
Reader234: The best advice I can offer for the Deadpool is to be sure to always pick winners. 
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Rupertbear
Member
09-19-2003
| Friday, April 16, 2004 - 4:51 pm
LMAO!!! You are a genius, kiddo! lol
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Jan
Member
08-01-2000
| Friday, April 16, 2004 - 5:27 pm
Thank you for your quick answers Dra..and you are right.. I have no idea how to do what you suggest. Not how to do the swap file thing nor how to do the setup thing. Any help you can provide would be wonderful. (PS I also have no idea how to add memory. Don't I have to get a computer tech to do that?)
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Draheid
Moderator
09-09-2001
| Friday, April 16, 2004 - 6:07 pm
Jan: To set your swap file to a fixed size will take some time to do properly. 1. Disable the swap file completely by: ... Right-click on 'My Computer' then left-click on 'Properties'. ... Click the Performance tab, and then click Virtual Memory. ... At the bottom of that box, check the option 'Disable Virtual Memory' and click 'Ok'. ... Click 'Ok' again and you should be prompted to reboot. 2. Allow the computer to reboot. Once Windows is loaded, immediately run Defrag ('Start - Programs - Accessories - System Tools - Disk Defragementer'). When this is completed, reboot again. 3. Reconfigure Virtual Memory by: ... Right-click on 'My Computer' then left-click on 'Properties'. ... Click the Performance tab, and then click Virtual Memory. ... Now check the box 'Let me specify my own virtual memory settings.' ... Next set the 'Minimum' and 'Maximum' to 256 and click 'Ok'. ... Click 'Ok' again and you should be prompted to reboot again. What this does is stop Windows from dynamically creating a swap file. When this is done, the computer may appear to freeze while Windows is creating a larger swap file on the hard drive. Then, when Windows is idle for a while, it resizes the file again to a smaller size. All this is excess work for your hard drive and is really not necessary, IMO. This also reduces the amount of fragmenting of your hard drive file system because the swap file never changes. The setup is a little trickier. If you will let me know the brand and model of your computer, I will try to find out the exact process and post the instructions for you here. As for adding memory, no it does not require a technician to do this. Although, you can pay someone else, it really is very simple. 1) Purchase the correct memory 'stick' for your computer. 2) Open the computer and locate the slot to plug the memory into. 3) Place one hand on the metal frame of the computer while inserting the memory into the slot with the other. 4) Press the memory firmly into the socket. 5) Visually verify that the memory is properly and completely seated in the slot. 6) Close your computer and reconnect. 7) Turn it on and enjoy the benefits of additional memory. Should you have any problems, or need advice on what memory to purchase, I will need the make and model of your computer to research and provide you the information. Hope this helps. As always, please don't hesitate to ask. You know, you are also welcome to IM me for any questions you may have.
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Jan
Member
08-01-2000
| Friday, April 16, 2004 - 7:49 pm
Thanks once again, Dra 1) I have finally finished the defrag and change of Virtual Memory and all went smoothly (although their stupid message telling me that I shouldn't do it as it would give me problems and I might not be able to restart the computer did give me pause for a moment. But only for a moment as I knew you would not lead me astray .) It was set to let Windows auto fix the virtual memory, the min window was set at 0 and the max at 33,8xx (I forget exactly) ...so 256 seems really small compared to that. Is it OK?? 2) re my make and model...My computer was built for me from scratch by a computer tech. It is, therefore , a combination of many things. What exactly do you need the make and model of??? (BTW,I remember that when I called the cable people to tell them about the problem months ago they led me through the setup process over the phone. I ended up changing something but it didn't make a difference. Within an hour it was turned on by itself again.) 3) re adding the memory. I have never ever opened up a hard drive. How do I take the cover off. How do I know where the card goes?? How do I know which is the correct card? I have heard that I have to be properly grounded to touch anything inside, don't I? How do I manage that? Thanks for your time, Dra 
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Draheid
Moderator
09-09-2001
| Friday, April 16, 2004 - 9:53 pm
Jan: Well, to discover exactly what you have and what you need will be a bit trickier since your computer isn't a typical 'mass produced' model. Were there any books or manuals included with your system when you received it? Specifically, I will need to know the brand and model number of the 'Motherboard'. This may lead to additional information being required such as the brand and model of network card you have. Perhaps an easier option would be to contact the place where the computer was built and see if they have the memory, and while you're on the line with them, if they could tell you this information so you don't have to try to find it yourself. Alternatively, if you by chance have the original invoice, it's possible the model numbers of the components were listed there too. Let me know if you find anything or I can be of any help.
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Juju2bigdog
Member
10-27-2000
| Friday, April 16, 2004 - 9:59 pm
Hey, Dra! Can I answer a couple of the easy ones??? Huh? Can I? Yay! Jan, look for some screws on the outside on the back after you get everything unplugged. Unscrew those and the cover comes off. Look inside the back of the computer without its case for a green and gold computer looking piece just like the one you bought. There probably is a place to put the one you bought in there right next to the one that is already in there. Yay! Thanks, Dra! Juju2littleDra

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Jan
Member
08-01-2000
| Saturday, April 17, 2004 - 8:04 am
LOL Thanks JUJU!  Dra, I am a pack rat. OF COURSE, I have all my original invoices!!! ( I also have every bill I have ever received in the last 10 years). If I didn't have it , I would be kicked out of the internationally known pack rat club, wouldn't I??? I bought this system April 27 2001(My...it is time to celebrate it's third birthday!) at a cost of YIKES!!!!!!!!!!! $4,024.99 Canadian (that would be $2990.33 in your US money )..you must remember that this was just before the bottom fell out of the computer market and all the prices dropped. eg at the time I wanted one of those skinny monitors but they were $1400Canadian just for the monitor!!so I settled for a flat screen. Laughable today isn't it. YIKEs and more Yikes ..I should never have looked at this bill!! anyway for network card it says DFE530TX Meri 10/100 PCI Network Card win98SE OS athalon1100 Super Athalon1100 TBIRD CHI for CPU 128MBRAM133 TELE PC133 (it says 2 for quantity so I just checked and I DO HAVE 256 MB RAM not 128!!! for hard drive, it says WD0GIG7200RPM SUPER WD 40 GIG for motherboard , it says GA7ZXB Super Motherboard and I have a GFORCEMX32 Super 32MB Power color graph (humph, this is a canadian company..why are they spelling colour like that??) anything else you need to know...everything is listed on this 3 page invoice, I tried to just pick out relevant things.
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Draheid
Moderator
09-09-2001
| Saturday, April 17, 2004 - 9:00 am
Good Morning Jan: Yes, I too am a member of the pack rat society. I've researched the information you provided and I believe your motherboard is manufactured by a 'Gigabyte Technology'. I was not able to find the exact model you stated (GA7-ZXB) however, looking at a couple of the user manuals for similar boards, I believe this will help: When you first power up the computer, press the DEL button to enter system setup. Select 'POWER MANAGEMENT SETUP' and press 'Enter'. Arrow down to highlight 'Resume on RING/LAN' then press PgUp or PgDn to change the setting to 'Disabled'. Arrow down to the next item, 'PME Event Wake-up' then PgUP or PgDn to disable this also. Next press 'Esc' to exit Power Management. Finally press 'F10' to Save & Exit. If prompted, say 'Y' to save these changes. This should stop the automatic restarting for you. Now for the 'bad news' section. First, I would suggest you consider increasing the virtual memory you just set by increasing the size to 384 instead of only 256. The typical recommended virtual memory size is 1.5 times the physical (256MB) memory installed on the computer. Second, several message board discuss your motherboard. The most frequent comments I read were that this model had a tendency to lock up when you first turn it on but, once it was restarted again, it was very stable. Anyway, this should take care of your phantom powerup problem and it looks like you don't 'need' more memory at this time, although you can add more at anytime. Let me know if you have any other questions. Also, of course, let me know if this doesn't work and we can look at other options for you to try. Hope this helps.
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Jan
Member
08-01-2000
| Saturday, April 17, 2004 - 1:38 pm
Draheid, what an exceptionally perfect person you are   I have done exactly as you so clearly outlined and managed to accomplish it all. My virtual memory is now set to 384. I had no problem getting into setup. When I got into power mgmt I discovered that my "resume on Ring/lan" was already disabled (so that would be what the cable guy had me do) but my "PME event wakeup" was enabled. I have now disabled that. I will leave the power on when I shut down tonight and see if all is well now (but I have no doubt it will be). Your comment re my motherboard...does that mean that when it stalls on startup, it is just the motherboard and the correct thing to do is what I have been doing..just restart?? I can certainly live with that. Thank you so much, my angel, for all your help again! I really do appreciate you (and your lovely wife too  )
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Draheid
Moderator
09-09-2001
| Saturday, April 17, 2004 - 2:05 pm
Jan: That seems to be the discussion. The motherboard has a tendency to lock up on initial power up but shutting off then back on again usually allows the computer to boot and run stable after that. Not a huge problem, IMO. Just a minor inconvenience. You're very welcome. Anything else I can help with, please let me know.
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Bronxie
Member
07-29-2003
| Sunday, April 18, 2004 - 3:06 am
Reading all of the above is giving me a nervous stomache. After 7 yrs. with Webtv, I just bought a real computer. It's a Basic Dell and it won't be delivered till the end of the month. Now remember, I'm very illiterate. - will I be able to keep my same computer name? Must I get in touch with Everybody? I guess I must but....I can't be running 2 computers at the same time, can I? When I turn the Web off then I lose all my names and addresses.....and files, folders, saves, .......look, I can't notify publications, businesses, etc.now, because I'm not sure what my new user name will be, but after the new comp.is installed, how do they know it's me instructing them to make changes? Can someone please tell me it's all going to work out Or should I cancel the Dell?
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Draheid
Moderator
09-09-2001
| Sunday, April 18, 2004 - 8:43 am
Bronxie: What you will need to do is wait until you get the new computer setup with internet access, your new e-mail account setup, etc. Once you are online with the computer, you can log in one last time with your WebTV and forward/e-mail everything you want to transfer and/or keep from your WebTV, to your new e-mail account to retrieve it on the computer. You may also need to use your WebTV to notify any subscription lists of your new e-mail address by sending them an e-mail from your WebTV account. As far as the information you're seeing above, please don't let that discourage you. The problems seen here are very rare and usually easily dealt with when they do arise. And we're here to help you through it to make the transition as easy as possible. Hope this helps.
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Juju2bigdog
Member
10-27-2000
| Sunday, April 18, 2004 - 8:57 am
Yeah, don't worry, Bronxie. Everything will be fine. You've also got a secret advantage that almost no other new computer users have. You can come HERE and ask questions!
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Halfunit
Member
09-02-2001
| Sunday, April 18, 2004 - 10:07 am
Well, my Latitude has started it's trip to laptop heaven. You did well, my $200 eBay bargain. I ordered an Inspiron this morning. The Latitude has been having "issues" for a while now. I came back from visiting my dad yesterday to multiple BSOD. Everything and anything was wrong. At this point, the Latitude won't load Windows and says it's missing all kinds of .sys files. I don't really care since I'm getting a new one. I was able to locate and extract my bookmark.htm file and my cookies.txt file and put them on disk. ( I also loaded them on the Dimension, just in case - that's what I'm using right now, until the Inspiron arrives!) I love DOS. I also copied a few .doc files, such as my resume' and things like that. I'm not too concerned about not having all of my personal photos on the new laptop. If I really want them, I can floppy copy them. I'm more concerned with any other essential files that I may need. I consider my bookmarks essential. Comments? Suggestions?
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Draheid
Moderator
09-09-2001
| Sunday, April 18, 2004 - 10:23 am
Halfunit: There are 'ways' to get more files from your retiring laptop, it's just a matter of how much trouble you want to go through to get them. One thing I would probably do would be to find an older copy of something like PcAnywhere or LapLink to run on the older laptop in DOS mode and connect that to the Dimension to facilitate file transfers without having to go through a bunch of floppy disk copies. I don't have any ideas of what else you might consider 'important' enough to want to recover, so I'm not sure how much trouble you want to go through to do so. If you have any questions, I would be happy to discuss this with you further. Just let me know.
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Halfunit
Member
09-02-2001
| Sunday, April 18, 2004 - 10:43 am
Thank you Dra! At the moment, I'm in no rush or panic. I am thrilled it didn't completely fry itself, but upset because I can't be online and watch tv at the same time.... rotfl at my hardships. Bookmarks are VERY important. Juju and I are very good about exporting them from time to time . The only other important items that I can think of recovering at the moment is my extensive collection of Dopey pictures. 8 more days until the new one gets here! I even selected the Bamboo snap cover to match my text color here, lol. (Oh yeah, and my Xterra.) Eek... I just realized that I will have to use the only WinOS I've never used before. Ever. I've even used NT and 2000 at work, but never XP. Should I "ACK", or will it be ok?
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Draheid
Moderator
09-09-2001
| Sunday, April 18, 2004 - 10:56 am
Halfunit: The very first thing you will probably want to do is right-click on the "Start" button, left-click on 'Properties' and check 'Classic Start Menu' so you will be very comfortably familiar with the look/feel of the menus. Then right-click on the desktop, left-click on 'Properties' then click the 'Appearance' tab and choose "Windows Classic Style". These two procedures should make the 'transition' much less of a hassle for you as this puts virtually everything into an identical look & feel as you are familiar with. There are a few nuances that you'll become accustomed to very quickly, the rest should be very easy for you to understand. Then one most annoying, IMO, 'feature' to XP is the way that users files are setup on the hard drive. You will find a folder called 'Documents and Settings' under which is a separate folder for each user you setup on the computer (plus an 'All Users' and 'Default'). Within each user folder, there are the normal 'My Documents', 'My Pictures', etc. folders for those type of files. Oh, and since you're a big fan of DOS mode, you should be aware that the 'Command Mode' (XP's equivalent of a DOS Prompt) has a few quirks to it when dealing with long filenames and older software/programs. Anyway, I think you'll do fine with XP. Heck, I once swore I would never move to XP and yet here I have 2 machines with that installed and I'm still surviving! lol Let me know if you have any questions, and I'll be happy to help.
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Grannyg
Member
05-28-2002
| Sunday, April 18, 2004 - 11:05 am
Just for the record, I hate XP but I'm getting used to it. Changing it to classic was the biggest help of all. The one thing I most dislike about XP is that when things get screwed up (for me on a regular basis), you could just shut things down and scandisk would run and fix it all. If XP runs scandisk, it doesn't show it and I want to see it! LOL It just makes me feel better to see it running. Dra, I have a question. At school we have found an external 9 gig harddrive that appears to be an Apple. Is there any way to make it pc friendly or to change it to just a regular pc harddrive?
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