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Archive through January 16, 2004

The TVClubHouse: Archives: 2004 January - Arpil: Computer Problems? Ask here... (ARCHIVES): Archive through January 16, 2004 users admin

Author Message
Jed245

Tuesday, January 13, 2004 - 12:25 pm   Edit Post Move Post Delete Post View Post    
Luvmyjrt...I'm not dra, but, here is a link that will get ya to a very good free pop up stopper.

http://www.pcworld.com/downloads/file_description/0,fid,8060,00.asp

Oh there are commas in the url so it won't let me post it as a clickable link correctly. Just copy paste that info in a browser and your all set.

Jed

Juju2bigdog

Tuesday, January 13, 2004 - 12:32 pm   Edit Post Move Post Delete Post View Post    
Thanks, Lost. Did check for that. Phone works fine, is not off hook. Friend's dialup works on the same line when plugged in to his computer. Problem has been happening with increasing frequency using various motel phone lines during the past year.

Jed, dang it! I am trying to download a good popup stopper here for my friend's computer, and I just put No-Ad on this morning, but like Pow! you have to click on every ad. He is as oblivious to tech stuff as they come. I'd like a popup killer that is dummy-proof. And now I come here and see your link. Haven't checked out the link because I am running, but does it work like No-Ad and Pow? Am I just as well off with no-ad?

So, Anybody else think my problem is a bad modem in the laptop?

Landi

Tuesday, January 13, 2004 - 12:33 pm   Edit Post Move Post Delete Post View Post    
i also love the new google toolbar - it has stopped all the popups that have happened since i've had it! you can get it at www.google.com

Jed245

Tuesday, January 13, 2004 - 1:21 pm   Edit Post Move Post Delete Post View Post    
I haven't tried the google toolbar. I have tried pow... the one I posted seems to work better for me then pow. :o)

I haven't tried no ad yet Juju.

Jed :o)

Juju2bigdog

Tuesday, January 13, 2004 - 7:33 pm   Edit Post Move Post Delete Post View Post    
So, ummmmm, about my problem connecting with the laptop on the road. 9:58 a.m. post this morning.

Anybody got any ideas other than possible bad modem? Or things I can do to decide if the modem is bad?

Draheid

Tuesday, January 13, 2004 - 7:59 pm   Edit Post Move Post Delete Post View Post    
JujuDarlin: I'm sorry I didn't respond earlier. I thought you might have gotten it figured out already. You should be able to force the modem to ignore the dialtone and dial the access number to test the modem.

You might also look into either a more current modem driver or an older version. Either way, a different version then you're using. Sometimes an upgrade can be more problems then it fixes. :)

I'm not sure what else to try at the moment. I am not convinced the modem is bad since it is an intermittent problem. If it was bad, I don't think it would work at all.

Hope this helps.

Landi

Tuesday, January 13, 2004 - 8:12 pm   Edit Post Move Post Delete Post View Post    
juju a problem i had with my bosses laptop was if it wasn't plugged in to the phone cord before i turned the laptop on, it didn't load the modem drivers. i learned to have everything, mouse, phone cord, etc. plugged in before it turned it on.

Juju2bigdog

Tuesday, January 13, 2004 - 10:00 pm   Edit Post Move Post Delete Post View Post    
Hi Dra. I was afraid you were mad at me and ignoring me.

Well, I would not now characterize it as an intermittent problem, but as a progressively worse one that has now bottomed out. When I could not detect a dial tone at all this morning, and after I reinstalled both Juno AND the modem drivers, I came to the conclusion that I cannot now connect via modem AT ALL.

I don't think I have the Gateway Windows ME restore CD with me, but I did put Belarc Advisor on the laptop right before this trip, so it may be able to tell me something about my modem. Could I go somewhere on the internet and download drivers onto diskette using my friend's computer (which is how I happen to be able to post now) and then load them into the laptop? The laptop is, for all practical purposes now useless for internet, meaning I will have no access after I leave here (SF) until I get home.

Okay, let me go see what Belarc Advisor can tell me about my modem, if anything.

Okay, Belarc, not much, but Control Panel, Modem, Properties, gives me:

The communications driver is comm.drv
Size: 5872 bytes
Date and Time: 6/8/2000 05:00 PM


and More Info yields:

Port: COM3
Interrupt: 10
Address: 1400
UART: Unknown chip
Highest Speed: 115K Baud

56K-AC0Link Modem
Identifier: CXT\VEN_8086&DEV_7196&SUBSYS_1150166 (0r 1150168, last number truncated)

Juju2bigdog

Tuesday, January 13, 2004 - 10:09 pm   Edit Post Move Post Delete Post View Post    
Landi, I will try that just to be sure, AFTER I get off the phone line with THIS computer, which is my friend's, not my laptop. Plugging in all the lines first before turning on the computer is my normal m.o., however.

Juju2bigdog

Tuesday, January 13, 2004 - 10:41 pm   Edit Post Move Post Delete Post View Post    
Well, crapola, Landi! Wonder if that was it? I just did as you suggested, plugged phone line in, THEN turned on laptop, and dialed right in using Juno's full dialing program!

I am using the laptop at the moment! Yay!!

Tess

Tuesday, January 13, 2004 - 10:59 pm   Edit Post Move Post Delete Post View Post    
yay!

Juju2bigdog

Tuesday, January 13, 2004 - 11:14 pm   Edit Post Move Post Delete Post View Post    
Working so far. I am back on the other computer now while Bigdog uses the laptop offline to answer his e-mail he hasn't been about to get to since the laptop modem "went out."

Yay Landi! Yay geeks!

Okay, now another question - Using my friend's computer, which has MSN messenger and AOL dialup (two competing services to Yahoo), I have not been able to reach Yahoo e-mail for two days. I thought Yahoo mail was down. When I got the laptop modem working, I immediately went to Yahoo mail. NO problem getting there on the laptop. (I may have MSN messenger, but don't have AOL on there.) What is with THAT????

Draheid

Wednesday, January 14, 2004 - 7:06 am   Edit Post Move Post Delete Post View Post    
Juju I'm not sure what you mean when you say 'not been able to reach Yahoo e-mail'. Are you able to reach www.yahoo.com? You might try clearing the browser's cache too. I can't think of any other reason you wouldn't be able to reach them regardless of what service provider you are using.

Let me know if you continue to have problems.

Faerygdds

Wednesday, January 14, 2004 - 7:36 am   Edit Post Move Post Delete Post View Post    
Just an FYI... if you go into the modem properties, hit (oh gosh) the connection tab and the advanced button in the lower right, there is a place for additional settings (AT codes). The AT code for ignoring a dial tone is X

So you might try putting in a XW. That will ignore the seek for a dialtone and also report the correct connection speed (sometimes the X throws it off). If that doesn't work, let me know. I used to work for an internet provider and I have LOTS of AT codes and tricks stuck in my head.

Juju2bigdog

Wednesday, January 14, 2004 - 11:24 am   Edit Post Move Post Delete Post View Post    
Dra, when I try to get to Yahoo mail from yahoo.com, it just spins and spins for about five minutes and then goes to page not found. I could get to Yahoo.com just fine, just not to e-mail from there. I have not tried it yet this morning. I am on the laptop now. Problem I was having was with friend's computer. He had the Yahoo toolbar on there, which also gave several ways to reach Yahoo mail. None of those worked either, just the spinning and spinning (Windows symbol) and then eventually Page Not Found.

Faerygdds, thanks. Hopefully I won't have to try it. I have copied it out and put on a Word doc in case I do need it later.

Draheid

Wednesday, January 14, 2004 - 11:46 am   Edit Post Move Post Delete Post View Post    
Juju: I can only think to try clearing the cache of any partial files that may be causing problems. It's possible a redirect page is still in cache that is bad that is causing problems. I don't think it's related to AOL or MSN programs.

You might also try direct entry of mail.yahoo.com and see if that takes you there. Sometimes their links use a different redirection as well.

Hope that helps.

Juju2bigdog

Wednesday, January 14, 2004 - 12:07 pm   Edit Post Move Post Delete Post View Post    
Got in today on friend's computer, Dra. I think I did clear temporary internet files last night, and it took a really long time, so maybe that cleared it up.

Ddr1135

Friday, January 16, 2004 - 6:26 am   Edit Post Move Post Delete Post View Post    
For some reason, I can get into yahoo mail. Are they having problems?

Draheid

Friday, January 16, 2004 - 6:41 am   Edit Post Move Post Delete Post View Post    
Ddr1135: Juju was having a similar problem recently. We think clearing the cache (temporary internet files) cleared up the problem. You might try that and see if that helps. You might also want to try their direct 'address' at mail.yahoo.com

Hope this helps.

Ddr1135

Friday, January 16, 2004 - 7:55 am   Edit Post Move Post Delete Post View Post    
Thanks Dra. I rebooted and it cleared up.

Juju2bigdog

Friday, January 16, 2004 - 8:15 am   Edit Post Move Post Delete Post View Post    
I think Yahoo is just having problems. Was at my friend's house the other day trying to show her how to send photos with Yahoo email, and while I got in, it completely froze up and became unusable.

Jan

Friday, January 16, 2004 - 10:47 am   Edit Post Move Post Delete Post View Post    
Dra, I haven't installed my new Norton Antivirus yet (I am just so leary about uninstalling McAfee and reinstalling Norton..I really suffer from the "if it ain't broke, don't touch it" syndome!!!! but I haven't updated McAfee in 2 years so I know I MUST do this)

Anyway, I have ZoneAlarm. I understand that Norton Professional 2004 has it's own firewall. My Dad says he ran into problems when he installed it and then tried to uninstall zone alarm(he lost some necessary .dll's?)

Are the two incompatible that you know?? I love my Zone Alarm and would hate to lose it.

Am I just being foolish in being so hesitant to make this change? Usually when I really procrastinate on something, I find out later it was a good thing I did.

Daydreamer

Friday, January 16, 2004 - 11:19 am   Edit Post Move Post Delete Post View Post    
Does anyone know if ZoneAlarm would interfere with me being able to buy tickets on Ticketmaster? I tried last night and every time I clicked on Buy Tickets all I got was an empty page. Could it have to do with cookies or something?

Draheid

Friday, January 16, 2004 - 11:24 am   Edit Post Move Post Delete Post View Post    
Jan: I have Norton Pro 2003 and just told it to NOT install the firewall because I prefer ZoneAlarm. I also know of another member here who had lots of problems with Norton's Personal Firewall and has since removed it from their computer too. You should be allowed to select which components are installed when you run the Norton setup - possibly you'll have to choose 'manual' or 'expert' setup instead of 'typical' configuration for the type of installation.

You definitely need to get a current antivirus installed soon to insure the integrity of your computer though.

Good luck. Let me know if I can help in any way.

Juju2bigdog

Friday, January 16, 2004 - 11:26 am   Edit Post Move Post Delete Post View Post    
Can't get into Yahoo e-mail this morning either. Just cleared temporary internet files and history (is that the same thing as clearing cache?). Still no go. I am on the friend's compute, the one I couldn't get in on the other day. Guess I could try from the laptop.