Archive through January 22, 2003
TV ClubHouse: Archives: 2003 January:
Computer Problem - I need advice/help (ARCHIVE):
Archive through January 22, 2003
Squaredsc | Friday, January 17, 2003 - 12:43 pm     pffttt 1/2. anyhoo, ignore the above numbers. have you ever tried to get your 9yr old to look for something while hes watching tv? anyway here is the correct serial number: 0022375483  |
Crossfire | Friday, January 17, 2003 - 12:49 pm     OK, cool, I was having a hard time what that other number |
Squaredsc | Friday, January 17, 2003 - 12:49 pm     im an idiot. i keyed in my serial number under gateway support and found how to change the powersupply on my computer. thanks so much guys. i printed the instructions. so now i just need to buy a new supply thingy. |
Crossfire | Friday, January 17, 2003 - 12:53 pm     I found a site selling that power supply for $79.00 seems a little steep. I wonder what Gateway's replacement cost is? At that price, you want to be sure that it is the power supply that needs replacing. |
Bigd | Friday, January 17, 2003 - 02:26 pm     I recently got a new hard drive and I installed a clean copy of Windows 98 SE (I did not use the restore CD that came with my system). I keep having problems with the Windows screen savers - they lock up or I get a failure notice. I have disabled the screen saver option and set my monitor to power down at an earler rate, but that is not working properly either. Any advise? Suggestions?? There are those that say the newer monitors do not need these features anyway, they "say" they an image will not burn into the screen like the old ones used to - Do you believe this? |
Juju2bigdog | Friday, January 17, 2003 - 02:43 pm     Squared, as info, I think Gateway charges $49 for their diagnostic if you end up deciding to take the computer in to them. |
Draheid | Friday, January 17, 2003 - 02:46 pm     BigD: If you haven't already done so, I would recommend that you download and install the latest video card drivers and utilities for your computer. The drivers that were included with Win/98SE are a few years old and the restore CD would probably have had newer or more specific drivers for your system. Usually the manufacturer of either your video card or your computer (if it is a name brand) will usually have those drivers available for download. If you need help determining which card you have or where to find drivers, let me know. Hope this helps. |
Car54 | Friday, January 17, 2003 - 03:14 pm     Square, we have Gateways in our stores and on our models you definitely can use a generic power supply. Our support people have replaced them for us. Don't know if your model is similar or not, tho!. Good luck! |
Bigd | Friday, January 17, 2003 - 03:32 pm     Oh draHeiD, you are so smart - why didn't I think of that? I already downloaded the updated driver should I have done it earlier. Once again, I bow to your superiority. XX0XX0 to you |
Grannyg | Friday, January 17, 2003 - 05:55 pm     Ok, I have this weird thing happening the last couple of days. I keep getting emails from someone I don't even know and the attachment is the YaYa virus. Mcafee keeps catching it and deleting it but I keep getting these random emails. This morning I copied the properties of the email and sent it to RoadRunner because at the end of the sender's address was rr.com. Of course, I haven't heard a word from RoadRunner. My question is............how do I find out who is sending this email. The address is one I don't know. So how would they have my email address? I also just tried sending a reply to the email but it comes back with this error message saying it wasn't a valid email. This is driving me nuts. I've scanned my computer 3 times already just to make sure I don't have the virus. Any ideas on how to find out about the email address? |
Whoami | Friday, January 17, 2003 - 05:59 pm     Once in a while I get "Failed Delivery" notices on e-mails I never sent. In fact, in the last week I had two that were supposed to be ones I'd sent to e-mail addresses that sounded pornographic. Don't know how that comes about. |
Juju2bigdog | Friday, January 17, 2003 - 07:15 pm     I get both of those. E-mails from people I never heard of and notices of failed delivery from e-mails I never sent. I figure it is the Klez virus in somebody else's computer, where it takes names from THEIR address book and sends things purportedly from one user to another. Sometimes I try to figure out who is the mutual friend who has both of us in their address book, so I can tell the friend s/he has a virus. Most of the time I just delete anything that is not from somebody I know. |
Squaredsc | Tuesday, January 21, 2003 - 10:02 am     (i don't know what color code i input, im playing with the numbers) anyhoo, gateway has my computer. dh, ds' and i dropped it off saturday. they called yesterday. i have some "blown capaciters"(sp) dh knows that they are but i don't. (he took electronics in hs) so they are awaiting parts that should be in thursday or friday. i wish i had the $$ to just buy another cpu. oh and get this. gateway called on monday and left a msg on my voicemail. i call back and leave a msg on their voicemail, then called back 15 mins later and talked to a human and asked for the svc dept, i stayed on hold for 10 mins, the 1st human said, they didn't pick up yet? i said no, back on hold. hung up an called again, back on hold. i complained to dh that i was going to have to drive out there and curse someone out. he says let me try, you know a man thing. well darn if it didn't work. he got to talk to someone. of course i was po'd. when i get my computer back im calling their customer svc number and complain. |
Halfunit | Tuesday, January 21, 2003 - 10:07 am     {{{{{ Square }}}}} On a selfish note, I'm glad you're at work today where you have internet access! We miss you!! |
Moderator | Tuesday, January 21, 2003 - 10:16 am     Squaredsc- You are using code :660099 (cw) |
Draheid | Tuesday, January 21, 2003 - 10:18 am     Squaredsc: I would look closely at your repair bill when you get it and, if there seems to be an excessive amount of 'Labor', I would suggest you question it. If they are replacing capacitors in the machine, it sounds to me as if they are repairing the power supply rather then replace it. I know that repairing can be less expensive for the parts but the extra labor involved could be considerably more then the 10-15 minutes it should take to simply remove and replace the entire power supply. Also, the replacing of parts rather then the entire unit bothers me a little since there was likely something that caused those parts to go bad in the first place. Thererore, IMHO, it would be smarter to just replace the power supply completely. In fact, it might be worth another phonecall to ask the question, "Are you repairing the power supply or replacing components on the mother board?" or "Where are these capacitors that are bad located?" then let me know and I'll have another to give ya! Keep in mind, this is just my opinion. I would be happy to discuss this further, if you would like!  |
Crossfire | Tuesday, January 21, 2003 - 10:24 am     I second what Draheid said. Not that he needs my say-so or anything, but I just wanted to say, I agree 100% with what he said. I am also left thinking that if they only repair the PS by replacing capacitors, the wonky fan would not be addressed, and you may just end up with another set of faulty capacitors in six months. Best of luck on this. |
Squaredsc | Tuesday, January 21, 2003 - 10:26 am     1/2, yes thank god we have 'net access here. mod(cw), thanks, it came out ok so im going to add that number to my 660077 and deeppink. dra, i think dh will have to call them 'cause they for some reason don't want to talk to females. im going to print out what you just said and ask him to ask the gateway people. and dra, i always like discussing stuff with you, you just have to remember im not that technical, lol. |
Halfunit | Tuesday, January 21, 2003 - 10:27 am     wonky ? |
Squaredsc | Tuesday, January 21, 2003 - 10:28 am     thanks cross, you must have posted while i was typing. dh says that the capacitors could be why the fan didn't work, and i think he did ask them that regarding the non working fan and cdrw drive too. |
Crossfire | Tuesday, January 21, 2003 - 10:34 am     Super. Look forward to seeing you during the off hours soon. |
Squaredsc | Tuesday, January 21, 2003 - 11:12 am     me too cross. in fact i may be so excited that i say online all nite and burn out my new capacitors, lol. |
Juju2bigdog | Tuesday, January 21, 2003 - 06:54 pm     lol, square, you are a hoot. Hope you get back in nonwonky order soon. |
Conejo | Wednesday, January 22, 2003 - 10:43 am     I surf the internet and visit the TVCH while I am at work and have heard that the info. from the sites you visit is stored on your CPU. If this is true, is there any way to delete this info.? I don't think my boss would ever check or even care, but maybe I should get rid of this info periodically (if that's possible). |
Crossfire | Wednesday, January 22, 2003 - 10:52 am     Covering your tracks can be tricky. You can clear the evidence off your computer by emptying your browsers cache, and clearing the history. Do you need instructions on how to do that? Having said that, there is not much you can do about your employers communications infrastructure like the firewalls, proxy servers and routers which your computer is connected to and is the more likely place that monitoring would take place. |
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