Archive through January 24, 2003
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TV ClubHouse: Archives: 2003 January: Computer Problem - I need advice/help (ARCHIVE): Archive through January 24, 2003

Squaredsc

Thursday, January 23, 2003 - 05:45 pm EditMoveDeleteIP
thanks dra. i adore you.

Car54

Thursday, January 23, 2003 - 05:46 pm EditMoveDeleteIP
Sweet Jesus, hang on hon....I am e-mailing you all my links in a minute.

Squaredsc

Thursday, January 23, 2003 - 05:50 pm EditMoveDeleteIP
bless you car. i adore you too.

Car54

Thursday, January 23, 2003 - 05:59 pm EditMoveDeleteIP
You have mail.

Crossfire

Thursday, January 23, 2003 - 08:31 pm EditMoveDeleteIP
Abbynormal: I was kind of expecting to hear from you today with an update on your computer. Did you manage to get it all cleaned up?

Squaredsc: Wow, sounds like you almost got a whole new computer out of the deal, it's just too bad they were not able to preserve the data. I personally don't think they really needed to run the system restore, but I guess thats better than a broken computer.

Juju2bigdog

Thursday, January 23, 2003 - 08:48 pm EditMoveDeleteIP
I am wondering about abbynormal too. Maybe the dang thing exploded. Icon overload.

Abbynormal

Thursday, January 23, 2003 - 09:12 pm EditMoveDeleteIP
Crossfire and Juju, both computer and myself are alive for the moment. I have a raging migraine, can't speak for the computer. Will get back to you tomorrow. Thanks for asking, I feel all special now. :)

Bigd

Friday, January 24, 2003 - 06:27 am EditMoveDeleteIP
Often times when shutting down my PC I get an error - Program not responding. I can choose to either End the Program, Shut Down, or Cancel and none of these options will work, it just seems to freeze. At the top of the box, it appears to be this program or file: GDLSP_ASYNCWND_CLASS. Any ideas how to solve this problem?

Thanks

Draheid

Friday, January 24, 2003 - 06:40 am EditMoveDeleteIP
BigD: Are you running McAfee anti-virus?

Bigd

Friday, January 24, 2003 - 07:10 am EditMoveDeleteIP
Why yes I am.

Draheid

Friday, January 24, 2003 - 07:13 am EditMoveDeleteIP
BigD:The only reference I saw about this error message suggests it might be a problem with McAfee and they suggest 'Repairing' your installation. Check these instructions for how to repair your installation. Let me know if this helps! :)

Squaredsc

Friday, January 24, 2003 - 07:28 am EditMoveDeleteIP
cross, yep, but all of my pretty pictures are gone. but it is nice to have a working machine.

Wcv63

Friday, January 24, 2003 - 08:10 am EditMoveDeleteIP
Hey all! I am having a problem with Explorer. I keep getting error messages, page faults and illegal operation messages that force me to close the browser. I ran Norton, Dr. Watson, reinstalled Explorer (twice), ran scan disk, reinstalled Directx and then reinstalled Windows 98. I also ran a system check and defragged.

I've been fighting with this problem for 5 days now. I've been able to alleviate most of the problems...but I can't go to links that bring you to a new page. Going to links that open in the same screen is A-OK. I don't know how to read the error message crap so I'll post some of the errors here in hopes that someone knows how to help. In November I had to replace the motherboard and in September I had to replace the power source.

Some of the error messages:

EXPLORER caused an invalid page fault in
module RPCRT4.DLL at 017f:7fbd0894.
Registers:
EAX=0107080f CS=017f EIP=7fbd0894 EFLGS=00010212
EBX=0106c6d4 SS=0187 ESP=0106c4f4 EBP=0106c6e4
ECX=77124438 DS=0187 ESI=00000484 FS=46ff
EDX=bff76855 ES=0187 EDI=7712454e GS=0000
Bytes at CS:EIP:
ff 30 ff 75 d4 8d 85 1c fe ff ff 50 e8 cb 0b 00
Stack dump:
0106c9f0 00000000 00000000 0106c63c 0106cf20 00000000 00000000 00000000 00000000 00000000 00000000 00000001 00000000 00000000 00000dbc 00000000 at 017f:7fbd0894

EXPLORER caused an invalid page fault in
module JSCRIPT.DLL at 017f:04385216.
Registers:
EAX=00000083 CS=017f EIP=04385216 EFLGS=00010206
EBX=006c3fb0 SS=0187 ESP=0106ec00 EBP=00000000
ECX=0106ef18 DS=0187 ESI=006c3fa0 FS=46ff
EDX=81990850 ES=0187 EDI=0106ef18 GS=0000
Bytes at CS:EIP:
ff 50 04 8b 7f 08 3b fd 75 f2 8b 56 3c 53 83 e2
Stack dump:
00000253 00000000 006c3fa0 00000000 043aa058 bff813ec 006c3c90 043a9dcf 006c2040 01b94ab0 043a9eb3 01b968a4 01b96880 00000000 01b96880 70c9d59b

EXPLORER caused a general protection fault
in module KRNL386.EXE at 0002:0000762e.
Registers:
EAX=508f0177 CS=0167 EIP=0000762e EFLGS=00000206
EBX=00025e9c SS=3b77 ESP=00008d7a EBP=010b8d80
ECX=00023b77 DS=0177 ESI=00002214 FS=0fbf
EDX=00000000 ES=3b77 EDI=04660000 GS=0000
Bytes at CS:EIP:
8b 38 8e 58 02 8b 5e 02 c1 e3 02 ff 71 02 ff 31
Stack dump:
00003b77 8d9c8c78 17a710d0 00000000 00800000 06d80311 04660000 00008c78 8df216af 179f23a0 00000001 00000000 03110080 0002d664 508f02f8 213f0000


If anyone can help, you'd have my neverending gratitude!

Zachsmom

Friday, January 24, 2003 - 08:17 am EditMoveDeleteIP
are you running IE 5.5 or 6.0?

Wcv63

Friday, January 24, 2003 - 08:19 am EditMoveDeleteIP
Zachsmom...it is 6.0.

Draheid

Friday, January 24, 2003 - 08:20 am EditMoveDeleteIP
Wcv: How much memory do you have?

Adding: Hold the 'Windows Logo' key and press 'Pause/Break' to bring up system properties box to find this info if you don't know.

Wcv63

Friday, January 24, 2003 - 08:22 am EditMoveDeleteIP
252 RAM, 12 gig hard drive, 32 bit Virtual memory.

Draheid

Friday, January 24, 2003 - 08:36 am EditMoveDeleteIP
Wcv: Are you by any chance using something called 'AccessRamp' on Earthlink? (this seems to be coming up in many of my searches for this problem)

Zachsmom

Friday, January 24, 2003 - 08:39 am EditMoveDeleteIP
Mine too dra..I think the problem is one of her programs (not IE)is corrupted making the shared .dlls are corrupted.

Crossfire

Friday, January 24, 2003 - 08:45 am EditMoveDeleteIP
Not certain about the crashes, but I remember a few years ago having the problem of IE refusing to open a new in a new window. Could not fix that for the life of me.

I don't recall that mine had the associated errors or crashes though, just would not open pages in new windows.

I think it could be a DLL thing as well.

Good luck trouble shooters, I'd love to be able to file the solution for this one away if you can figure it out.

Wcv63

Friday, January 24, 2003 - 08:50 am EditMoveDeleteIP
No Draheid...my access is through a cable modem, Cox. I don't have anything on my system called Accessramp. I also run ad-aware to find and delete spy-ware if that helps.

I don't know how to find the corrupted files if that is what is causing a problem. Is there a program you can run?

Wcv63

Friday, January 24, 2003 - 08:57 am EditMoveDeleteIP
I also just tried to use my find option (control "f") to locate a thread and I got the following message:
An error has occurred in this dialog
Error 35
Incompatible version of the RPC stub

Whatever that means.

Jed245

Friday, January 24, 2003 - 09:04 am EditMoveDeleteIP
Wcv63
You say you've reinstalled windows 98. hmm well did you do a reinstall (formatting your hard drive in the process?? or did you recover windows? Have you recently added any new hardware?

Jed

Wcv63

Friday, January 24, 2003 - 09:10 am EditMoveDeleteIP
I did not reformat my hard drive. I use my computer for my business files and didn't want to lose any of them. I recovered windows. The only new hardware to be recently installed is the new motherboard (Nov 02) and a Microsoft wireless optical mouse I got about 3 weeks ago.

Draheid

Friday, January 24, 2003 - 09:12 am EditMoveDeleteIP
Ok, Wcv, the other thing that I've found suggested is to download and re/install DCOM98 from Microsoft.

You can find the information on that by clicking here (Note this will open in the same window replacing this page!)