Archive through November 07, 2002
TV ClubHouse: Archives: Computer Problem - I need advice/help (ARCHIVE):
Archive through November 07, 2002
Jo_5329 | Sunday, November 03, 2002 - 03:52 pm     Jed --- well I got off the phone with the "repair" lady about an hour ago and it's taken me that long to cool down. I have never been so mad in all my life! She said they checked the line and there was no noise. I have hooked a phone up to the 2nd line to see if it was only doing the clicking on modems, and guess what? I got the same thing! You get a dial tone, then a clicking sound and a dial tone. It sounds like it does when you have call waiting set on your dialer before you connect to the internet. However, there is no call waiting on that line. The repair lady called me on the 2nd line's number and said she didn't hear anything. I told her, "No, you're not, because you can only hear it on my end." She then got snotty and told me that since SHE didn't hear anything, that there was no need for a repair call. I'm LIVID!!!!!! I told her that she wasn't going to hear the click because it was occuring on MY end of the line. Then she went into her blah blah blah crap about the phone company can't make any claims of what speed the modem connects at. I told her flat out -- that's not the problem anymore -- the problem is this click on the phone .. I want it looked into. I got the same thing and was told by her there was no reason for a repair call. I didn't get her name because she made me so mad. If we had the money right now, I'd call them tomorrow and have the 2nd line disconnected and call the cable company and have that put in. Jo __ |
Jed245 | Sunday, November 03, 2002 - 04:29 pm     Jo_5329 I'm not sure what phone company you have, but, if a service call is put out they have to answer it. Maybe a second call by your husband (only because you are so mad) would help?? Just ask the operators name AND CITY/STATE they are in. Because if they say OH I'm Joe, or even Joe Montana. If you don't have a city state they will say well there is no Joe Montana here. After that just tell them you would like to request a repair call. Have them test the line in question. If they refuse ask for a manager and why they won't back up the "repair charge" that you pay monthly. They DO have to honor a repair you are a customer that is dissatisfied with their service afterall. If you are refused at that point ask to whom you can file a service complaint with. The modem works fine with the other phone line right?? Make sure you bring that point across to them as well. :o) Jed. |
Jo_5329 | Monday, November 04, 2002 - 06:15 am     Jed -- thank you for your calm response - since I had visions of hands around someone's neck and a chocking sensation, I knew if I came in here someone would calm me down. After I get off work today, I am going to call back and get the supervisor and do just what you said -- ask them why I'm paying all this money for repair service and not getting service. I'll let you all know how this plays out. Jo |
Draheid | Monday, November 04, 2002 - 06:19 am     Jo_5329: I'm sorry you are still having to contend with the phone company. You might consider exploring any specials your cable company might be running such as 3/months for a discount, or free installation & 30 day guarantee, etc. You might find you can afford it after all. Especially if the phone company continues on their current trend of being unsupportive! Again, good luck. Be sure and let us know how things go. |
Jed245 | Monday, November 04, 2002 - 06:50 am     Jo_5329 Your welcome. :o) Just remember your likely paying for a wiring plan (repair service) And you ARE DEFFINITELY paying for thier service, which, they HAVE to back up with repairs when needed. I would recomend that you don't mention your modem at all. And only mention that the clicking noise happens when you pick up the phone to dial out. Let me know how it turns out. Jed. |
Sia | Monday, November 04, 2002 - 10:21 am     <==This pic seems appropriate to the thread. |
Sia | Monday, November 04, 2002 - 10:55 am     Arrgh, pic was too large! |
Grannyg | Monday, November 04, 2002 - 01:38 pm     This applies to everyone BUT DraHeid!! He is the only exception!! Couldn't decide between here and funniest joke!! A language teacher was explaining to her class that, in French, nouns, unlike their English counterparts, are grammatically designated as masculine or feminine. For example, "house" in French is feminine-"la maison." "Pencil" in French is masculine-"le crayon." One puzzled student asked, "What gender is a computer?" The teacher did not know, and the word was not in her French dictionary. So for fun, she split the class into two groups, appropriately enough by gender, and asked them to decide whether "computer" should be a masculine or a feminine noun. Both groups were required to give four reasons for their recommendation. The men's group decided that "computer" should definitely be of the feminine gender ("la computer") because: 1. No one but its creator understands its internal logic; 2. The native language it uses to communicate with other computers is incomprehensible to everyone else; 3. Even the smallest mistakes are stored in long-term memory for possible later review; and 4. As soon as you make a commitment to one, you find yourself spending half your paycheck on accessories for it. The women's group, however, concluded that "computer" should be masculine "le computer") because: 1. In order to do anything with it, you have to turn it on; 2. It has a lot of data but still can't think for itself; 3. It is supposed to help you solve problems, but half the time it IS the problem; and 4. As soon as you commit to one, you realize that if you had waited a little longer, you could have gotten a better model. The women won. |
Jo_5329 | Tuesday, November 05, 2002 - 12:17 pm     Yipeeeeeeeeeee The phone guy just left --- he heard the clicking that no one else but us in the house heard. He went to the main phone switch box and found that everyone's line on the card we are on was clicking. He switch the line to another card and the line works like it did before! Thanks for all the support while I was pulling my hair out with this! Jo |
Jed245 | Tuesday, November 05, 2002 - 01:03 pm     I'm glad that worked for you Jo_5329. :o) So I assume the second phone call went much better then the first? :o) Jed. |
Lumbele | Wednesday, November 06, 2002 - 12:24 pm     Is this thread just for the advanced crowd with probs or can a computer dummy ask questions, too? When I am in IE and open another window from there sometimes that window comes up perfectly normal and other times in a smaller size, so that I have to drag it over and then "stretch" it. What causes that or what am I doing wrong? |
Draheid | Wednesday, November 06, 2002 - 01:35 pm     Lumbele: This thread, like any other at TVCH, is certainly open for any and all (within board rules) questions from anyone. I think it depends on exactly how you 'open another window'. Is it when you right-click a link and then click "Open in a new window" or is it when you click 'File - New - Window'? *If* it's when you right-click a link, it could be the new page's properties dictate a different window size. *If* you are using the 'File - New - Window' then I'm not certain why you would get a different window size. It should open an exact duplicate window, including whatever page is open at the time. Also, you can press [Ctrl]+[N] and get a new window as well. This should act just as the 'File...' command does. Hope this helps! |
Lumbele | Wednesday, November 06, 2002 - 02:05 pm     Draheid, I just didn't want to try anyone's patience realising I am waaayyyy behind on the computer/net circuit.LOL But thanks. Actually it happens when I am here on "new messages" and click on one I'd like to read. A new window pops up and as I said sometimes it is perfectly normal and sometime "shrunk". |
Draheid | Wednesday, November 06, 2002 - 02:28 pm     Lumbele: Could you give me the exact specifics on how/when/where this happens. When you say 'new messages', I presume you are using the search feature on the board. Could you go into the new messages, note the EXACT criteria you use, (ie. date/time/etc) then tell me exactly which links are causing the windows to open differently? I'm curious why this would happen and would like to see if there is something unique to ones that work properly and ones that open an unusual window. Thanks, I'm sure we can figure this out, I just need a little more information!  |
Lumbele | Wednesday, November 06, 2002 - 03:02 pm     Draheid, thanks I appreciate your willingness to help. Unfortunately, due to my inexperience on the computer this may be like trying to get a straight answer out of a politician.LOL But I'll try. When I come on to TVCH I open the "New Messages" search (since my last visit) and click on all those that I am interested in and after reading them close them back out again. I keep doing that off and on when I am online (by refreshing that search). The new windows with those threads come up perfectly fine for some time and then - poof, all of a sudden they are smaller. It is not a big deal because I have figured out how to change them into full size <lumbele pats herself on the back> but I hate "dragging" and figured this is probably a matter of a simple adjustment or some small goof on my part. Am I making any sense? |
Spygirl | Wednesday, November 06, 2002 - 05:05 pm     Lumbele, I'm following you because I have had that problem, too. I found that once the second window opens and I resize it and then close it out, the next one I open will be the size of the one I just adjusted. So, I only have to adjust it once and then everyone after that is that size. Just like you, I can't figure out why it seems to randomly do it either. Go figure |
Juju2bigdog | Wednesday, November 06, 2002 - 05:07 pm     Lumbele, that sometimes happens to me too, and I am not a neophyte computer user. I have no idea what causes it. It doesn't happen every day, just sometimes. Draheid, before you ask, no, I do not know what pattern of window opening causes it. Well, popups are usually smaller windows, but I am not counting them, as I kill them anyway. Edit after posting: Now, you see what a fast typist Spygirl is? She and I were posting at the same time, and she not only did a longer post than me, but she finished two minutes ahead of me! |
Draheid | Wednesday, November 06, 2002 - 05:11 pm     Lumbele: Unfortunately, in minor testing I did here, using both Netscape v.7 and IE v.6, I cannot duplicate the situation you describe. The only thing that tends to change from the 'New Message' page to the thread pages is the fonts and layout. New message, due to the number of entries usually there, tends to use a much smaller font then the threads use and that does give an appearance of a different page layout. There is also probably a lot of differences between your computer and mine. I use a very large monitor and run a very high resolution so I am able to see a lot more on screen at once. This could also effect the appearance. I'm sorry I'm not able to help further. One suggestion I might make would be to always run your browser 'full screen'. Then each new window should also open full screen and you shouldn't see much difference. Again, it does depend on your computer and monitor. Sorry I couldn't be more help. Please don't hesitate to ask anything else you need assistance with! |
Karuuna | Wednesday, November 06, 2002 - 05:29 pm     Lumbele, I wonder if you have that problem when you are *only* at this site; or only after you have been to other sites that sponsor those awful popup ads. If I've been to a popup ad site, and then come here, I have all kinds of odd window sizes for awhile. After I resize a few, the problem seems to go away. |
Lumbele | Wednesday, November 06, 2002 - 05:32 pm     <duplicate post>(22) |
Lumbele | Wednesday, November 06, 2002 - 05:34 pm     All afternoon the windows have been coming up normal - until an hour ago. Then it started again. Spygirl, your trick doesn't work for me. The following ones are just as "shrunk", but I'll keep an eye on it to see *when* they turn "normal" again. Because eventually they *do*. Juju and Spygirl, please don't take this the wrong way but the fact that I am not the only one is of *some* comfort to me. Draheid, my hero, I really appreciate your efforts and please, don't feel bad - I am sure I will come up with another dumb computer question really soon that will be no problem for you to answer. As to what kind of computer and monitor I have. Weeeeeell, computer=dinosaur, monitor=17 inches and that is the extend of the info I can give on both. I *did* say I was a tyro, didn't I? Thank you again for trying. |
Lumbele | Wednesday, November 06, 2002 - 06:01 pm     Karuuna, I haven't paid that much attention as to *when* it happens, until now. But the pop-up site thing is definitely a possibility. I'll watch for that. Thanks. |
Juju2bigdog | Wednesday, November 06, 2002 - 08:45 pm     You just might be onto something there, Kar. |
Gadzooks | Wednesday, November 06, 2002 - 11:17 pm     Hi All, I started this thread a few weeks ago and guess what....after defragging for days, etc..etc...my computer went KERPLUNK!! Yup...it was a disaster. I brought my puter to the shop and they concluded that my hard disk was corrupt. It boggles my mind because I only bought my pc 8 months ago. Anyways, they will give me a brand new one....but it will take a couple of weeks. So I'm on my old back up computer and it is really slow. Anyhow, do you think that a virus can corrupt a hard disk or is it really a manufacturing problem? Also, is there a free program out there that will stop people from hacking into your personal pc and stealing your banking information? It's almost scary to get on the net these days. |
Twinkie | Thursday, November 07, 2002 - 12:30 am     Popup killers are great, aren't they?! I almost never get popups anymore and when i do I simply pull up my popkiller to zap them and add them to the list. Such a wonderful thing! |
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