Archive through October 26, 2002
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TV ClubHouse: Archives: Computer Problem - I need advice/help (ARCHIVE): Archive through October 26, 2002

Abbynormal

Friday, October 25, 2002 - 04:58 pm EditMoveDeleteIP
Thanks I will check this out right now.

Fruitbat

Friday, October 25, 2002 - 06:04 pm EditMoveDeleteIP
.............fire arms.....................

Juju2bigdog

Friday, October 25, 2002 - 08:38 pm EditMoveDeleteIP
LOL, Fruitbat.

Draheid

Friday, October 25, 2002 - 08:43 pm EditMoveDeleteIP
Fruitbat: Do you mean: fireguns If so, I'm afraid of this:computerfightsback

Suitsmefine

Friday, October 25, 2002 - 09:50 pm EditMoveDeleteIP
Draheid, Help me Please!!! My computer is not allowing me to use my mouse at all, What do I do? This is really hard to do without a mouse!!!

Draheid

Friday, October 25, 2002 - 10:02 pm EditMoveDeleteIP
Is it totally not responding at all? If so, try unplug & Replugging it. If that doesn't help, shutdown & turn OFF the computer ... turn it back on and see if that works. If it still doesn't work, I'm not sure if I can guide you through getting updated software for it but I'll try if necessary. Last option is to run to walmart and get a new one! Good luck

Suitsmefine

Friday, October 25, 2002 - 10:09 pm EditMoveDeleteIP
Draheid, Thanks for your quick response, already tried all of it, Will just run to walmart!!! Thanks for your help....What would numbskulls like me do without you?????

Abbynormal

Friday, October 25, 2002 - 10:23 pm EditMoveDeleteIP
Draheid, I downloaded it again and it said something like if you have an earlier version you have to delete the earlier and THIS one both. I didn't get it but clicked ok so now it works but after I close out a PDF file it says illegal action or something and closes and takes me back to desktop. I can live with that but its annoying. Thanks again, really.

Draheid

Friday, October 25, 2002 - 10:32 pm EditMoveDeleteIP
Abbynormal: Ok, not a real elegant way to have to deal with it. Maybe the next release will have a better install/cleanup routine in it. Sorry I couldn't be more help.

Suitsmefine: I'm sorry you're having trouble. Don't know what else to suggest. At least you've found a way to communicate for now. Good luck!

Fruitbat

Saturday, October 26, 2002 - 05:31 am EditMoveDeleteIP
Draheid! Love it!

Draheid

Saturday, October 26, 2002 - 08:01 am EditMoveDeleteIP
Frutibat! I thought you might! :O

Fruitbat

Saturday, October 26, 2002 - 08:11 am EditMoveDeleteIP
I am looking at the Dell website now!

Draheid

Saturday, October 26, 2002 - 08:28 am EditMoveDeleteIP
Did you find the 'outlet' site at Dell, Fruitbat? If you are looking there, here are some tips to help you with that site:
1. Setup the search criteria that is important to you until you've narrowed the list down to what you are interested in. (Each time you select a feature, it will narrow the list down. If the list ends up empty, simply unselect one of the features or select a different option for that feature.)
2. Click 'Add to cart' on all systems you are interested in browsing in detail.
3. Click on 'Choose System'

By doing these steps, you will have 15 minutes to review your choices in greater detail. If you simply 'browse', the systems you might be interested in may have been grabbed up by another user. I learned this the hard way. As I was reading the spec's on a machine, by the time I decided I was interested, it had already been reserved/bought by someone else. This happened to me several times until I finally figured it out! LOL Good luck!

Fruitbat

Saturday, October 26, 2002 - 08:35 am EditMoveDeleteIP
I have already found that I do not know nearly enough about computers or my needs to do this. I will have to call and even that won't help.

I have to consult a friend and figure out what my needs and desires are THEN contact Dell. Thanks for the help though. :)

Car54

Saturday, October 26, 2002 - 12:16 pm EditMoveDeleteIP
Bat, be sure you call. I buy Dells for our office and I always spec them out on the web, but if I call the salesperson's price is usually lower. The only thing to be sure of is if they have a promo, like a new printer or a palm pilot or something... let them do your order, then ask for the promo...they never offer it, but they will give it to you even if it is just for on-line orders. I have gotten a bunch of free printers that way.

Fruitbat

Saturday, October 26, 2002 - 12:28 pm EditMoveDeleteIP
Thanks Car. :)

Itsallgood

Saturday, October 26, 2002 - 02:06 pm EditMoveDeleteIP
I want to reformat my computer and take everything off then put Windows 98 on. Can anyone tell me how to take everything off? I currently have Windows XP and I hate it!

Grannyg

Saturday, October 26, 2002 - 02:41 pm EditMoveDeleteIP
Ok, I have a cartoon for all of you who are having computer problems!! This is my feeling when my computer is sick!!

a

Draheid

Saturday, October 26, 2002 - 02:54 pm EditMoveDeleteIP
Itsallgood: There are a few programs available that claim to be able to 'move' programs between computers. I have never heard of any being completely successful. The only way to change your OS is to reformat, install the OS, then install all the programs from the original installation programs/CDs. Be sure to save all personal files to a removable storage device (diskette or CD-R) before you begin.

I know this is a royal pain. However, it is the only way to get a clean installation. Since a lot of newer programs install options for specific versions of the OS, it's the only way I would recommend.

I hope this helps.

Grannyg: That looks awfully familar! :O

Itsallgood

Saturday, October 26, 2002 - 03:12 pm EditMoveDeleteIP
Yes that is what I want to do. I have put everything on disks and now I want to remove all of Windows XP then put in Windows 98. Uhm what do you mean by OS??? lol I'm very puter duh so you need to spell it out. I have everything for the Windows 98...all I need to know is how to remove Windows XP from my computer. Does that make sense??? lol

Thanks Draheid :-)

Draheid

Saturday, October 26, 2002 - 04:11 pm EditMoveDeleteIP
Itsallgood: OS simply means Operating System such as Windows/98 or Windows/Xp or MAC/OS-X, etc.

To see if you can proceed, first you should insert the Win98 CD into your CD-ROM and reboot the computer. *IF* it will start from the CD, you should be able to tell it to install Win98 as a 'fresh' or 'new' installation. Wherever it asks if you want to format the hard drive, tell it YES *IF* you are sure you are ready to proceed.

If this doesn't work, you will need to find a way to erase the current content of the hard drive and then boot the computer with access to the CD-ROM. Perhaps you have a boot diskette that came with the Win98 CD that you can use to boot your computer. Again, there should be an option to (re-)format your hard drive for use by Win98.

I hope this helps. Be prepared, once you start this procedure, unless you have another computer, you won't be able to get back online until you finish.

Hillbilly

Saturday, October 26, 2002 - 05:09 pm EditMoveDeleteIP
Itsallgood...my recommendation is to find a computer savvy friend who lives close by, offer them a free homecooked meal and lots and lots of dessert. Maybe rents some videos for them to watch while they reformat your c drive, boot your PC from a master boot disk, reinstall your operating system, and all the programs you want to run.

Food works well on computer geeks. Its a weakness.

Suitsmefine

Saturday, October 26, 2002 - 05:09 pm EditMoveDeleteIP
Draheid, Thanks for all your help!!!Sorry, I keep bugging you with my "goober" questions!!I do not know the computer lingo, so I will just say,YAHOO!!!!, I got the mouse working again! Now I need to ask a really dumb question...my sound still does not work, SOOOOOOO, How do I update\repair drivers for sound.....specifically, how do I locate this? ( I know , I sound like I need alot of help!!)

Draheid

Saturday, October 26, 2002 - 05:23 pm EditMoveDeleteIP
Suitsmefine: The first (and most difficult) trick is to determine what kind/brand/model of sound card you have. You basically have a couple of options.

1. If you have a 'packaged' computer system, you could go to the manufacturer's website and click through to their support section for your computer and retrieve the drivers from there. Most PC Makers have this type of support readily available online. If you are uncomfortable with this type of research, post here the brand & model # and I will try to provide a direct link.

2. If you don't know the make/model of your computer, or it is a 'local/home-built' system, you will have to figure out what type of soundcard you have. You should be able to figure this out by looking in the System Properties under Hardware Manager. Look for Multimedia Devices and then Sound/Wave/Midi etc. device.

Once you have determined the soundcard, you can either search for the manufacturer of the card's website or you can try looking for information at Driverzone.com where you will find information about all sorts of computer hardware.

Again, I hope this helps. Please let me know how things work out.

Zachsmom

Saturday, October 26, 2002 - 05:25 pm EditMoveDeleteIP
Or Itsallgood..you can create a Boot Disk ( go here for steps on how to do this)..reboot from your A:\ drive. From your A:\ Drive type "Format C: or Format C:\" it will ask if you are sure you want to to this..say yes..depending on the size of your hard-drive it will take some time to reformat..after that is complete reboot your computer from the A:\ drive again..there will then be an option for CD rom support..make sure you choose that one. Put your windows 98 cd and install windows 98. I have done this TONS of times..:)