Archive through July 09, 2003
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TV ClubHouse: Archive: All Things Technical for BB 2003 (computer stuff): Real One 24/7 BB Video: Archive through July 09, 2003

Ryanc829

Wednesday, July 09, 2003 - 04:29 pm EditMoveDeleteIP
It's not the shower. I've had that problem off and on today.

C1mag

Wednesday, July 09, 2003 - 04:39 pm EditMoveDeleteIP
Again my response is exactly like Keiffers. I am on cabel and I am getting the streams at 226k. It starts out real good for about 30 seconds and then screen caps and in and out audio. Maybe it's some type of congestion and a bug that CBS needs to clean up.

Ryanc829

Wednesday, July 09, 2003 - 04:41 pm EditMoveDeleteIP
C1mag and Keiffer - How fast is your computer?

C1mag

Wednesday, July 09, 2003 - 04:44 pm EditMoveDeleteIP
Pentium 4. I've got the speed. I figure since so many are having the same problem it's got to be BB's problem and hopefully within 24 hours all the bugs will be worked out.

C1mag

Wednesday, July 09, 2003 - 04:45 pm EditMoveDeleteIP
Lets put it this way. Last night I had no problem.

Keiffer

Wednesday, July 09, 2003 - 04:47 pm EditMoveDeleteIP
I have a new lap top with a 2.0 ghrz processor, 32mb video card, 512 mb ram, and 40 gig hard drive....

Bearstuff

Wednesday, July 09, 2003 - 04:49 pm EditMoveDeleteIP
I am having the same issues here!
Yet....... last night was smooth a a baby's butt.

Today..... I have had 2 Real crashes and staggered streams........

Ryanc829

Wednesday, July 09, 2003 - 04:51 pm EditMoveDeleteIP
I'd say it's either a bug or congestion then. It'll get better when the novelty of having feeds wears off for some.

Ministryoftruth

Wednesday, July 09, 2003 - 04:56 pm EditMoveDeleteIP
I'm having the same problems. I called RealOne tech. support and they tried to tell me it was my video card drivers which is complete BS because it worked fine last night and all last year. They are just overwhelmed by the traffic I think. Hopefully, things will get better with time.

Watcher

Wednesday, July 09, 2003 - 04:59 pm EditMoveDeleteIP
I am running Real One with the BB2 reloader with no problems, thank goodness.

Wondering though what the advantages or differences would be in using BBlive. I remember I had it once, but can't remember what it does differently. Should I download it, too? Thanks for any suggestions.

Draheid

Wednesday, July 09, 2003 - 05:05 pm EditMoveDeleteIP
Just found this on the Realone Support section:
Why am I having trouble with the camera 4 high-bitrate stream in Big Brother 4?

This document applies to:

- Big Brother 4
- RealOne Player

We are currently experiencing technical difficulties with the camera 4 high-bitrate stream in Big Brother 4. We are working to fix the problem. In the interim, please try the other cameras, or try again later.

Draheid

Wednesday, July 09, 2003 - 05:07 pm EditMoveDeleteIP
Also found this:
Why do I receive a "Service unavailable" message in Big Brother?

This document applies to:

- Big Brother 4
- RealOne Player

To receive your paid membership features and content, you must sign in to RealOne Player. When you try to sign in, you may receive the error:

"Service unavailable. We're sorry - the RealOne Player sign in service could not be reached. Please ensure that you are online or try again later."

To resolve this, make sure you are connected to the Internet, try to sign in again, temporarily disable your security-restrictive software, and reset your Internet Explorer security level. If the error still appeals, configure the player's proxy server settings.
Solution 1: Check your Internet connection.

If you are connected, trying to sign in again usually solves the problem. Click the Sign In button again and enter your e-mail address and password.
Solution 2: Try again.

If you have already signed in and are still getting this error, the RealNetworks membership sign-in server may be experiencing temporary technical difficulties. Try again in a few minutes.
Solution 3: Disable Norton Personal Firewall or other security-restrictive software.

Ignore the following workaround if you do not have Norton Internet Security, Norton Personal Firewall, or other security-restrictive software:

If you continue to receive this error, temporarily disable Norton Internet Security and Norton Personal Firewall (or other security-restrictive software). Try to sign in again. After signing into RealOne Player, enable your security software again.
Solution 4: Set Internet Explorer security to default level.

1. Open your Web browser with Internet Explorer.
2. Click the Tools menu, then choose Internet Options.
3. Click the Security tab, then the Default Level button.
4. Click Apply, then OK.
Solution 5: Configure proxy settings.

If you continue to receive this error and have never successfully signed in, the proxy settings in the RealOne Player may be misconfigured. Close the sign in window and correctly configure your RealOne Player proxy preferences. View How do I choose the correct RealOne Player proxy server settings? for details on how to do this.

C1mag

Wednesday, July 09, 2003 - 05:14 pm EditMoveDeleteIP
excellent just found them as well. Thanks Dra. At least they finally owned up too it.

Draheid

Wednesday, July 09, 2003 - 05:16 pm EditMoveDeleteIP
C1mag: I have a feeling these are only the ones they're willing to 'admit' to having trouble with - I suspect there are many more 'less reported' troubles and that's causing us all to have problems, IMO.

Not1worry

Wednesday, July 09, 2003 - 05:20 pm EditMoveDeleteIP
Okay....why do I have sound and no picture at all? I've closed it and reloaded it, but same thing.

Lostintheglades

Wednesday, July 09, 2003 - 05:24 pm EditMoveDeleteIP
Not1worry....was happening to me earlier...I switched to BBLive and have not had that problem at all. Never tried the BBLive...but seems like most that use it really like it. It did help me.

Saggkl

Wednesday, July 09, 2003 - 06:14 pm EditMoveDeleteIP
My sound keeps going out and back on. Is anyone else haveing this problem?

C1mag

Wednesday, July 09, 2003 - 06:41 pm EditMoveDeleteIP
looks like they got the feeds fixed cause mine are running good now.

Ministryoftruth

Wednesday, July 09, 2003 - 11:14 pm EditMoveDeleteIP
I was just seeing Ally and Nate in the HOH on feed 2, but getting sound from another feed. Did anybody get what they were saying or was that a universal Real Player problem?

Cliotheleo

Wednesday, July 09, 2003 - 11:17 pm EditMoveDeleteIP
I think that was a problem on the end of whomever is controlling the sound/picture. There seems to be a lot of that lately, getting video from one area of the house while the audio comes from another. I'm not sure if someone's just doing a poor job of directing or there's a technical problem on their end or what but it's annoying!

Wendo

Wednesday, July 09, 2003 - 11:19 pm EditMoveDeleteIP
Ministryoftruth, not just you. I think Clio hit it on the thread. Whomever is controlling the sound and picture sync is doing a rather lousy job.

Cliotheleo

Wednesday, July 09, 2003 - 11:23 pm EditMoveDeleteIP
But what's bothering me perhaps even more than the mismatched audio/video is the SAME problem we always have of not covering the WHOLE house. We have, as usual, four cameras on two areas of action. For a while there I could only see three or four people and one of them was vacuming. That is REDICULOUS considering there are HGs in the cage!

Wendo

Wednesday, July 09, 2003 - 11:26 pm EditMoveDeleteIP
Yes, Clio, I agree with that too. It seems that what they're doing is a wide shot with one camera and a close up shot with the other. Therefore, we only really get to watch two scenes of action in the house.

Huh, just looking at the feeds now, there's a new stationery camera over the porch. I don't think that was there last year. (And, again, sound and picture are off. grrr.)

Ministryoftruth

Wednesday, July 09, 2003 - 11:27 pm EditMoveDeleteIP
The worst thing is that we have no choice in all this. No matter how bad it is, we are all hooked enough to pay for it and go along. I hate Real Player and would love to be able to just call and ask for my money back, but I will suffer through it.

Wendo

Wednesday, July 09, 2003 - 11:28 pm EditMoveDeleteIP
Actually, I have RealOne year round so, technically, I'm not paying for this. It's just included in what a pay monthly. I actually like and enjoy a lot of the RealOne content. Especially the radio section.