Mac Problem- Feeds need to be reloaded every 5minutes..HELP!!!
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TV ClubHouse: Archive: All Things Technical for BB 2003 (computer stuff): Mac Problem- Feeds need to be reloaded every 5minutes..HELP!!!

Sunrisedd

Tuesday, September 09, 2003 - 08:23 am EditMoveDeleteIP
I am moving to a new house and while I am packing and unpacking, I want to listen to the live feeds. But the feeds shut off every 5 minutes. I am not getting any work done. SOMEONE, please help me!!

Ketil

Thursday, September 11, 2003 - 12:17 pm EditMoveDeleteIP
not a Mac guy, but are you using the same equipment as you did in the old location?

Is it Realone shutting off, or is your connection resetting?

Are you on dialup, dsl, cable, etc?

Sunrisedd

Saturday, September 13, 2003 - 11:13 am EditMoveDeleteIP
Thank you so much for answering. Problem is at both houses. Sunday night problem stopped, so I think it is RealOne. Since monday i am back to RealOne needing to be reloaded every 5 min. I have DSL, and I have replaced cookies, and emptied cache, I am still unpacking so I need RealOne running in background...not stopping every 5 minutes. HELP!!!!!!!!!!

Ketil

Sunday, September 14, 2003 - 01:24 pm EditMoveDeleteIP
Are you using the direct links listed in the forums?

../10972/1089805.html?1063459782

Sunrisedd

Sunday, September 14, 2003 - 08:38 pm EditMoveDeleteIP
Yes!!!!!! and the Mac links CBS provides

Ketil

Monday, September 15, 2003 - 06:25 pm EditMoveDeleteIP
I just check on Real's site to see if there was an issue similar to this in their OS X section. I didn't see anything. You may want to submit your problem there.

The Link

As I said, I do not own a Mac. Assuming that your DSL connection is actually continuing to stay connection and not resetting every 5 minutes, I really don't know how to assist you any further.

The only thing I can suggest as a last ditch effort is that you check your DSL connection and confirm that it is not reconnecting every 5 minutes. I know that it should be persistent, but a lot of times it is set up by default to be On-Demand. I have Bellsouth DSL and had to go into the modem setting and set mine to Always On for it to keep a persistent connection.

Anyway, good luck with finding a solution. Let us know if you find the problem/answer.

Scbookworm

Tuesday, September 16, 2003 - 03:55 am EditMoveDeleteIP
Are you running OS X? If you are, this seems strange. I have had the feeds from the beginning and have never once had them cut out out on me, not even after the 30 minutes some have described. I can leave them on for hours without them going down.

Have you checked with your DSL provider to see if they could be the source of the problem? I have cable.

Let us know how things come out!

Sunrisedd

Tuesday, September 16, 2003 - 01:57 pm EditMoveDeleteIP
Thank you Ketil & Scbookworm checking with cable now :)

Sunrisedd

Tuesday, September 16, 2003 - 07:48 pm EditMoveDeleteIP
I fixed it !!!! My computer is one of 4 on a ethernet hub. So I checked the preferences on the hub and changed a few things. The hub was reloading every five minutes not Cable !!! Your suggestions made me think!!! If the cable wasn't the problem, what similar to the cable could cause this. Thanks again for your time, you guys helped me so much:)

Ketil

Tuesday, September 16, 2003 - 08:18 pm EditMoveDeleteIP
Glad to see you got it working.