BBLIVE-VIEWER PROBLEM
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TV ClubHouse: Archive: All Things Technical for BB 2003 (computer stuff): BBLIVE-VIEWER PROBLEM

Tntaangela

Friday, August 15, 2003 - 06:22 am EditMoveDeleteIP
I have used bblive-viewer from the beginning. I'm suddenly having a problem I can't fix. I can open bblive and get the feeds. However, when I try to change feeds, it keeps getting stuck (not responding) and I have to alt/ctrl/delete to close it down.

Thinking something is corrupted (obviously, heh)
I made a new folder in a different area of my computer and downloaded bblive again.
I made a new file of the feed links.
I tried regular feed links and no-time-out links.

I still get the same error. Feeds work until I try to change them.

Any suggestions will be greatly appreciated.

Tntaangela

Friday, August 15, 2003 - 06:52 am EditMoveDeleteIP
Over in Live Feed Suggestion/Comments area, Nancy posted that the problem is on RealPlayer's end. So it is not me or my computer. She said she talked to support and they are working on fixing it. Whew! I can relax now.

Draheid

Friday, August 15, 2003 - 06:53 am EditMoveDeleteIP
Tntaangela: You might want to consider reinstalling RealONE. Most of the 'add-on' viewers such as BBLive and RealTV still base their functions on the RealONE technology. You might first try RealONE directly and see if you have the same problem. If so, then uninstall and reinstall it, then see if that helps.

Hope this helps.

Tntaangela

Friday, August 15, 2003 - 07:03 am EditMoveDeleteIP
Wow, Draheid, thanks for the quick response. I'm so glad to learn it's not a problem on my end and can now play GO FISH with my not-so-patient five year old grandson.

Thanks again for your amazingly fast response.