ECHO PROBLEMS Any1 Else?
TV ClubHouse: Archive: USA 2002:
All Things Technical for BB 2002 (computer stuff):
ECHO PROBLEMS Any1 Else?
Tobor7 | Friday, July 19, 2002 - 11:58 pm     I have RealOne Installed on 2 computers. On one of them I have a terrible echo problem that I can't get rid of. I'm using a SoundBlaster Live! card and I even got the updated drivers, but still the same problem. Any one else have this problem? Anyone? Thanks. |
Lurknomore | Monday, July 22, 2002 - 02:53 pm     In your media browser click Tools, then equalizer, and make sure Voice is selected. On the other hand if you use RealOne to play music you want to jog back over here and change the settings. But they easily go back and forth. Hope this fixes it Tobor |
Tobor7 | Tuesday, July 23, 2002 - 01:26 am     Thanks for getting back to me. I was thinking I was the only one with this problem... (how could that be?) I'm sorry to say that there is no "voice" option. It says "Graphic Equalizer" at the top. Then an "on/off" selection. Then sliders for BASS/MID/TREBLE... Then a "reset" button... Then an upgrade to 10-bank EQ button. (Am I missing something?) I hope you have another suggestion. |
Lurknomore | Tuesday, July 23, 2002 - 11:53 am     My suggestion is to try again...open media browser (you have RealOne right?)...then click Tools, then Equalizer...in the box that opens up you will see the word "settings." To the right of that is a drop down menu and Voice is in that. Try that...follow these instructions EXACTLY (I'm thinking you might be somewhere else) it should work. |
Tobor7 | Wednesday, July 24, 2002 - 12:16 am     Thanks for the additional help.... (I can't believe anyone else isn't having this problem.) So this must be the problem. Do we have different versions of RealOne Player? In "about" I have build 6.0.10.505. I did what you said, but there is nothing more in the eq box than what I said before. I seem to get the same thing if I access "tools" from the player or the browser. There is no sub-menu in the eq selection. Where is the word "settings" in your eq box? Above or below the sliders? Do you have the 10 band eq? If so you have a different version of RealOne than I have. I didn't sign up for any other content other than BB3. What version do you have? |
Lurknomore | Wednesday, July 24, 2002 - 04:00 pm     we have the same version....weird. Maybe call their tech support? Are you certain in that box that opens, above the slide bars there isn't a drop down box next to the word "settings?" It's above them to the right. And to the left above input. This is weird cause we seen to have the same version BUT I can't access tools in my player...only in my media browser. I'm at a loss what else to say. I am thankful I have it cause I use realjukebox or whatever they call it for my mp.3's and this is a real important feature to have for that. GOOD LUCK! |
Tobor7 | Thursday, July 25, 2002 - 02:16 am     I sent RealNetworks the question for the 2nd time, maybe they will get back to me. I do not have "superpass" do you? I get the same thing with "tools" either in Player or browser. There is no "settings" anywhere. There is also no "input" option. I hope they get back to me. The echo thing really sucks. Thanks for all your advice. Enjoy the show. |
Draheid | Thursday, July 25, 2002 - 09:44 am     Tobor7: I have the exact same version as you indicated above. I have it set to 'Toolbar Mode'. When I click Menu then click Tools and then Equalizer I see this:
Initially the pulldown-box next to Settings is blank, but when you click the pulldown button, then scroll to the bottom of the list, you'll find Voice Also, be sure you have set Reverb to Minimum. Hope this helps. |
Tobor7 | Friday, July 26, 2002 - 12:51 am     Thanks for the response. You must have the SuperPass. I do not have the full EQ. I only have 3 sliders, and no other options. Mine looks like this.
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Tobor7 | Friday, July 26, 2002 - 01:08 am     So, I give up. How did you post your EQ .jpg? IE does not prompt me for a file. |
Lurknomore | Saturday, July 27, 2002 - 10:40 am     Tobor...one last suggestion. Since it was cheaper for me to get Goldpass than the BB subscription, why not call Real and tell them that you can't hear because you don't have these options and ask about changing. As I posted in another thread the deal they gave me when I requested BB was I paid for this month at $9.95, next month free, and I pay again next month (the guy suggested I call and see if they can do something better at the time). But at the least it is STILL cheaper than taking JUST BB, I get all content and the full equalizer (who knew everyone didn't get it). I'd call and whine...get a supervisor if need be. It would be OBNOXIOUS to hear this with an echo. Of course most of this is obnoxious to hear period LoLoL! |
Tobor7 | Sunday, July 28, 2002 - 03:59 am     good idea. i'll try. thanks. |
Tobor7 | Wednesday, July 31, 2002 - 12:09 am     My EQ looks like this
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Draheid | Wednesday, July 31, 2002 - 11:30 am     Tobor7: What happens when you click on the Upgrade to 10-Band EQ button? |
Lauram | Thursday, August 01, 2002 - 06:20 pm     Tobor:I have the same echo and Equalizer. Have you figured out how to solve this problem? |
Dare2dream1261 | Friday, August 02, 2002 - 10:59 pm     I also am having this problem & would be greatful for any suggestions people have. |
Tobor7 | Friday, August 16, 2002 - 02:02 am     I still have not fixed the problem. RealOne tech support have given me a few solutions, but none have worked. They tell me the "voice" option is in a certain place--- but it is not there. It kills me because I am not a computer idiot. I go all the way back to the Radio Shack TRS80 days. I can usually get everything to work. But this? NO! Answer: To get the 10-band eq you have to upgrade and pay for the Gold pass or something that has no appeal to me. They should just get it to work! Anyone else have the problem and then fix it?? Anyone? |
Tobor7 | Friday, August 16, 2002 - 02:07 am     THE FOLLOWING IS WHAT THEY TOLD ME TO DO: Hello! I apologize for the inconvenience caused. I suggest you to perform a clean installation of RealOne player. This will help solve the problem. Please refer to the following knowledgebase article which addresses the problem you are facing. How do I completely uninstall RealOne Player and RealOne Music from my computer? This document applies to: - RealOne Player The best way to uninstall RealOne Player and RealOne Music software is to uninstall using the standard Windows uninstall programs that you can access from the Start menu. However, if that does not work, you can use the r1pclean program to remove nearly all RealNetworks products from your computer. Standard Uninstall To uninstall RealOne Player using the standard program: - Click the Start button, point to Programs, point to Real, then RealOne Player, and click Uninstall RealOne Player. Follow any prompts on the screen. To uninstall the RealOne Music software using the standard program: - Click the Start button, point to Programs, point to Real, then RealOne Player, and click Uninstall RealOne Music. Follow any prompts on the screen. About Uninstalling Using r1pclean If you need to completely uninstall and then reinstall RealOne Player to make it work normally again, use the special utility program called .r1pclean.exe to completely remove RealOne Player and other RealNetworks software from your computer. The .r1pclean.exe program deletes nearly all RealNetworks programs, including RealDownload, RealArcade, RealGames, RealSlideshow, RealProducer, RealEncoder, previous versions of RealPlayer, and other RealNetworks programs. It will not remove or disable your My Music folder or RealServer. Before you run .r1pclean. Take the back up of installer files and Serial Number. If you have RealNetworks programs that you want to install again after runnning .r1pclean, make copies of the install files. Copy those install files from your computer to a backup hard drive, CD-ROM, or other backup media. Also write down or print the serial numbers for those programs. To locate the serial number for a purchased RealNetworks program: 1. Start the RealNetworks program. 2. Click the Help menu and choose About. 3. The serial number is listed in the dialog box that appears. If there is no serial number, you are using a free Basic version or a version that does not use a serial number. Remember that RealOne Player does not have a serial number; it uses your e-mail address to sign in to your account. Take the backup of security key if you have recorded any tracks in secured format(*.rmx files). To take a backup of the security key, insert a blank floppy in the floppy drive and then follow the steps given below: 1. Start RealOne Player. 2. Click Tools and select Preferences. 3. In the Category section, click the plus (+) icon in front of My Library and then click Advanced My Library option. 4. Under the Security Key section on the right panel, click the Backup Security Key button. 5. Click the OK button. Run the .r1pclean.exe uninstall program. To run the .r1pclean.exe program: 1. Click the Start button, point to Search, and click Find Files or Folders. 2. Type r1pclean.exe in the search box and click Search Now. 3. When Windows locates the file, double-click it. A MS-DOS window appears with a warning. 4. Press the Y key and then press ENTER to uninstall. 5. You will be asked if you want to keep your media database or not; for a complete uninstall press the Y key to keep it. See Deleting the Database below for more information. 6. If RealOne Music software is also installed, you will be asked if you want to leave all the registry keys associated with RealOne Music and leave the MCS database files. Press the Y key to keep them. RealOne Player will now uninstall from your computer. Deleting the Database The media database keeps track of all your music files and playlists. Deleting it will not delete your music files, but you will have to recreate all your playlists again. You should only delete the database if it is corrupt and the cause of the problem. Reinstall your RealNetworks Programs RealOne Player can be downloaded by signing in to My Account at https://account.real.com/acct/login.html. Other software purchased less than 12 months ago can also be downloaded from My Account. Please feel free to respond if you require further assistance. Regards, Vasuki K |
Tobor7 | Saturday, August 24, 2002 - 01:02 am     I just got a msg to upgrade RealONE Player. Did it. Still have the same problem! As soon as BB3 is over I'm taking it off! Have never resolved the echo problem. |
Sharebear | Tuesday, September 17, 2002 - 12:51 pm     ok I have a suggestion,,,cause I was having the same problem,,,,I wound up turning all sounds off on all my messengers,,,and voila it works now,,,,hope it helps you,,,mine was skipping so bad it sounded worst then a broken record,,,it still does it once in a while,,,but now I can atleast hear what they are saying,,,hope this helps Sharebear |
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