BB on the Mac
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TV ClubHouse: Archive: USA 2002: All Things Technical for BB 2002 (computer stuff): BB on the Mac
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Archive through August 16, 2002 26   08/16 10:26am
Archive through August 18, 2002 25   08/18 10:40am
Archive through August 19, 2002 25   08/19 03:42pm
Archive through August 20, 2002 25   08/20 08:53am
Archive through August 20, 2002 25   08/20 01:57pm

Sunrisedd

Tuesday, August 20, 2002 - 02:04 pm EditMoveDeleteIP
Ok, called RealPlayer Tech, told him feeds are up, DO NOT TOUCH A THING!!! He is still laughing :)

Jesse

Tuesday, August 20, 2002 - 02:47 pm EditMoveDeleteIP
Junifer . . . get rid of all your old realplayer folders, clean out your cookies, don't forget to check your preferences . . . go to your finder search for "cookies.txt" and trash that file. Then reload realplayer, hit the "Guide" button on the bottom of the player and sign on to BB. Hope this works for you . . . that is what I did. Oh, I also switched from Explorer to Netscape . . . my feeds are 10 times better than the feeds I had before.

Therlin

Tuesday, August 20, 2002 - 03:00 pm EditMoveDeleteIP
YES! It's working and the clarity is awesome! Well worth the wait. I can now access the Broadband fees which didn't work for me before.

And the best part? No pesky CAM1-4 buttons!

But ... does anyone know the location for the quad cam?

Therlin

Tuesday, August 20, 2002 - 03:07 pm EditMoveDeleteIP
I'll answer my own question. It's quad_200.rm

Fuddyduddy

Tuesday, August 20, 2002 - 03:21 pm EditMoveDeleteIP
Just got this from Realnetworks:

Thank you for your pateince while they have been working on fixing the log in issues,

The fix for standalone subscribers has now been released and verified.

This means that all signin loops should be resolved with one exception: SuperPass/Mac/RP8, which is currently being tested.

Subject: Fwd: update: BB3 signin loop


SuperPass/PC/RP8 users should no longer be stuck in the signin loop.

CDS and R1 Services are testing the SuperPass/Mac/RP8 scenario.

They have a fix for the BB3 Standalone/PC+Mac/RP8 loop, which will be
released when testing is completed.

Thank you,

Amy B
Customer Service
RealNetworks


What am I now, the unofficial go-between? But hey, it's good news!!

Freydnot

Tuesday, August 20, 2002 - 03:56 pm EditMoveDeleteIP
Great FuddyDuddy, now can you get them to fix the duplicate feed problem? :) I've been trying for weeks.

Just point them to ../10972/1040389.html?1029884280 for all of the details

Fuddyduddy

Tuesday, August 20, 2002 - 04:35 pm EditMoveDeleteIP
Hey Freydnot...I messed with everything last night in Preferences and cookie sites (I have no idea what makes a computer do what it does!) that I have no picture at all now!!

Gonna have to get a patient MAC OSX person to walk me through getting this set back up.

But why don't you send an email to either esheaffer or eflannigan at the addresses listed in my post at 11:03 a.m. Just might get some action.

Draheid

Tuesday, August 20, 2002 - 04:54 pm EditMoveDeleteIP
Fuddyduddy: You don't say if you have audio and just a completely compressed picture window ... that happens to me occasionally when i've disables the 'Auto-Resize' feature ... just 'pull' the window open, if this happens to be the case. Or try 'Full-Screen' mode to see if it's there.

If, however, you have no audio, then you are more than likely not connecting, and I can't help you on that.

Just my

Therlin

Tuesday, August 20, 2002 - 05:04 pm EditMoveDeleteIP
Another plus - the feeds do not time out after 30 mins :)

Sanfranjoshfan

Tuesday, August 20, 2002 - 05:50 pm EditMoveDeleteIP
My OSX RealOne feeds are back, too!

I was worried that I could no longer use my Real8 in Classic, but they still work, as well.

Yay!

Btw, I did nothing special....just went to that CBS page of links:

http://www.cbs.com/primetime/bigbrother3/livefeed/index.shtml

...and clicked one (after launching RealOne for OSX) and it went to the sign in page, I thought "Here we go again" but then after signing in, it worked and I got the live feeds! I made sure to visit all four links for the hi-bandwidth feeds, then I cut and pasted the quad link into the "Open Location" open in the pulldown menu and that worked as well:

rtsp://start.real.com/rd?pid=bb3_live&url=quad_200.rm


Tip - After you visit all 4 feeds and the quad cam, they will be listed as "Recent Clips" in the pull down file menu. (If you have the "save recent clips" option set in the preferences), they will remain listed in the Recent Clips pull down menu....so to change feeds you just have to select the ones you want in the pulldown file menu.

Yay! RealOne for OSX is SO MUCH faster loading than Real8!!!

All my above tips are for Mac Users on OSX using "RealOne for Mac OSX" only.

Fuddyduddy

Tuesday, August 20, 2002 - 05:53 pm EditMoveDeleteIP
HELP!!!
How do I get rid of everything Realone -wise and know for sure it's out of my Mac OSX computer?

I cancelled today, and then the Dir. of Public Relations called and told me to try to play it again...seems they had not really cancelled. so it worked for a while but badly.

Now it shows that I am not a user. So I want to sign up again and download again. I have emptied the Cookies.txt file and I will go again to Pref. in IE and empty cache.

Is this all I should do before going and joining again and downloading again? PLEASE, PLEASE HELP!!

Bastable

Tuesday, August 20, 2002 - 06:21 pm EditMoveDeleteIP
Fuddy, have you tried going to www.real.com and trying to simply re-download and re-install the RealOne software?

If the site tells you it thinks you're already a customer, tell it yes, you just want to download a new copy. It should let you do that.

Another option: Set up a BRAND NEW account with a yahoo or Hotmail account and use it from now now, and just make sure your old one is cancelled tomorrow.

Good luck!

Choopyaz

Wednesday, August 21, 2002 - 09:54 am EditMoveDeleteIP
Some interesting developments (at least to me) since feeds were restored. The Quad cam buttom is now clearly labeled and I can now click on the quadrant of the screen to select the feed rather than using the buttons. This was not functioning before, was it? BTW, I am still using OS 9.2 with RP8+ Not a big fan of RealOne yet, still a bit buggy, less features and OSX runs a bit slow on my G3. Guess I'll need to get a G4, darnit :)

Babyruth

Wednesday, August 21, 2002 - 11:42 am EditMoveDeleteIP
Some Dr. Suess type help:
:)
If a packet hits a pocket on a socket on a port,
and the bus is interrupted at a very last resort,
and the access of the memory makes your floppy disk abort,
then the socket packet pocket has an error to report.

If your cursor finds a menu item followed by a dash,
and the double-clicking icon puts your window in the trash,
and your data is corrupted cause the index doesn't hash,
then your situation's hopeless and your system's gonna crash!!

If the label on the cable on the table at your house
says the network is connected to the button on your mouse,
but your packets want to tunnel to another protocol,
that's repeatedly rejected by the printer down the hall,
and your screen is all distorted by the side effects of gauss,
so your icons in the window are as wavy as a souse;
then you may as well reboot and go out with a bang,
'cuz sure as I'm a poet, the sucker's gonna hang!

When the copy of your floppy's getting sloppy in the disk,
and the macro code instructions cause unnecessary risk,
then you'll have to flash the memory and you'll want to RAM your ROM.
Quickly turn off the computer and be sure to tell your Mom!

Cwoody222

Wednesday, August 21, 2002 - 02:45 pm EditMoveDeleteIP
Well, I will say that now that it's day two and there's much less traffic than last night (and I'm sober) the quality is much-improved. Seems to work fast, too.

Guess the RealOne beta is fixed for good...that is until...does anyone know if it'll work with 10.2 due out on Sat???

Fuddyduddy

Wednesday, August 21, 2002 - 03:38 pm EditMoveDeleteIP
Well, mine is not working that well, altho like an IDIOT I stayed up really late to watch last night or rather early morning hours. The feeds were perfect around 2-4 a.m ET.

I have also experienced that darn promo several times!!!

And now the feeds cut off and reload and then stop....

How do I get the Quad URL? If there is one for Realone on the Mac OSX, why in the world didn't they have this on the CBS.com feed page for the Mac?

The urls for 56 modem or 80rm start with http://start.real.com.......I typed in one for the Quad cam and I get 4 pictures...but only two different views!!

Sanfranjoshfan

Wednesday, August 21, 2002 - 05:22 pm EditMoveDeleteIP
Fuddy - Yep....their "4 feeds" are often two cameras spread over four channels! That's not a realone issue....it's a CBS thing (why they do that, I have no idea)

Fuddyduddy

Wednesday, August 21, 2002 - 07:20 pm EditMoveDeleteIP
But Sanfran, if you look at the pics from last night, one of the posters showed the quad cam and there were 4 different pictures!

And many of the LFPosters refer to watching this cam and then going to whichever one is showing some action. So is this just happening to Mac users? Or Realone users?

Guinevere

Wednesday, August 21, 2002 - 08:19 pm EditMoveDeleteIP
Okay, I have a plethora of questions. I'm on a Mac running OS 8.6 (yikes, I thought it was at least 9 until I looked). Questions:

1) Is it possible to run a version of RealPlayer on 8.6? In my limited understanding, there is a different version of RealPlayer for OS X, but I'm not clear on whether you have to have 9 or higher to run any version.

2) Seeing all the problems that other Mac users have, I am wary of paying for the feeds until I see how many problems I have. I was hoping to get one of those free trial offers. a) Are those available to anyone - Mac users as well as PC users? b) How does one get one of these offers? Is there a number to call? Do you just call RealPlayer customer service and ask for it?

3) Maybe I'm getting ahead of myself, but do you download and install the application after you've paid for the feeds (or gotten free feeds)? Is it part of the process or something separate (what I mean is, when you sign up for BB, are you just signing up to get access to those feeds, or is downloading and installing RealPlayer part of the process?).

Sorry for my ignorance! I wanted to check into this when BB3 started, but I kept putting it off, and then Amy got voted off and it looked like things were getting boring and I wasn't sure I should bother. But they've definitely heated up!

Cwoody222

Thursday, August 22, 2002 - 03:25 am EditMoveDeleteIP
Guinevere:

1) I'm pretty sure Real Player 8 will run on OS 8.6. Check Real.com's download page to be sure.
http://forms.real.com/real/player/player.html?dc=823822821&lang=en&loc=us&src=020717realhome_mac

2) There aren't really any Mac-specific problems. Just that earlier there wasn't a RealOne player for OS X. And the unusually awful problems of the last five days hit Mac users worse - but also hit Win users.

There is a 14 day trial. Just sign up for that. Nothing special to call. Just find it at http://www.realguide.com or someplace. Note: you MUST call to cancel if you wish to or you'll start being billed.

4) There's nothing to download. If you have Real Player 8 all you get for your $ is password which grants access. There's nothing to download as part of the process. Win users get RealOne shoved down their throat (even when RP 8 will work fine) but Mac users don't (since there's only a beta version and only for OS X).

Good luck!

Cwoody222

Thursday, August 22, 2002 - 03:27 am EditMoveDeleteIP
Fuddy:

On the Quad cam - basically they're hit or miss. SOMETIMES you'll get four feeds, sometimes you won't.

It's not a Mac issue or a RealOne - it's an issue of CBS picking crappy shots to show us.

Also, sometimes what the Quad cam shows is NOT what's on the regular cams.

It's just quirky, don't worry about it.

Bastable

Thursday, August 22, 2002 - 04:34 pm EditMoveDeleteIP
I suspect the Quad Cam thing has a lot to do with staffing in the BB camera corridors. They can't have all those people shooting for 24 hours. There's the down time, there are staff meetings, there are breaks...

To run four cams, you have to have at least 8 people--a camera operator and a switcher who chooses the shots that go out. Often, there are many more manned camers than that, and for hours at a time. The duplicate cams can be vexing, but I am thankful we have four to begin with, and that they're often well staffed.

As the HGs dwindle, count on fewer unique cams and wait for me to change my tune.

Cwoody222

Thursday, August 22, 2002 - 06:06 pm EditMoveDeleteIP
"As the HGs dwindle"...

For two years now I've said "When you get down to 4 HGs they should have one cam on each one 24/7 regardless"

They won't do it...

Meggieprice

Friday, September 13, 2002 - 09:33 pm EditMoveDeleteIP
Does anyone know how to do screen caps with Mac????

Karuuna

Friday, September 13, 2002 - 10:23 pm EditMoveDeleteIP
From the Macintosh help viewer... (accessible from the help menu on the finder)

pict

Meggieprice

Friday, September 13, 2002 - 10:49 pm EditMoveDeleteIP
Thank you so much Karuuna!!!!

Meggieprice

Friday, September 13, 2002 - 10:58 pm EditMoveDeleteIP
Oops...is there something we need to do with the file to post it here? It doesn't accept the format...maybe rename it?

Ryn

Friday, September 13, 2002 - 11:24 pm EditMoveDeleteIP
jpg or gif

maximum size of 45k I think

Karuuna

Saturday, September 14, 2002 - 11:34 am EditMoveDeleteIP
You're very welcome, Meggie....and thanks for the pic in my folder... how did you know that would make my day?

Meggieprice

Wednesday, September 18, 2002 - 03:19 pm EditMoveDeleteIP
I just had to come here and say our new i-mac with 17 inch screen and DVD burner arrived!!! We are way psyched. Believe it or not we are not opening it until tomorrow cause my 10 year old, Zachyd on this site, is away for the night and we PROMISED we would not open it without him.

It becomes our sixth mac- joining a T-book, G4, old Power Mac, and two i-macs. Yippee! (Comes with a Jaguar coupon too...)

Johnnydollar

Wednesday, September 18, 2002 - 06:34 pm EditMoveDeleteIP
Did anyone notice that on tonite's show, Lisa's chat was using iChat with OS-X...!

Sanfranjoshfan

Wednesday, September 18, 2002 - 09:35 pm EditMoveDeleteIP
Hey Johnnydollar!!!! *I* was just coming here to announce that!!!:)

You beat me to it! (of course, I'm on the left coast, so you probably saw the show before I did!

Go OSX! (Btw, did you know that the 10.2.1 update came out today? ...get it via software update preference pane)