Best Way to Cancel the Free Trial?
TV ClubHouse: Archive: USA 2002:
All Things Technical for BB 2002 (computer stuff):
Best Way to Cancel the Free Trial?
Mrrock | Sunday, August 04, 2002 - 03:07 pm     What is the best way to cancel the free trial of the live feed? Doing it online or calling the toll-free number like others mentioned on this board? Also what is the toll-free number? Please post it if someone has it on hand... thanks! |
Txwldflr | Monday, August 05, 2002 - 08:39 pm     Mrrock, I had the feeds last year and had to call the number to cancel. They won't let you do it on-line. You can get the number by trying to cancel on-line. Making you call is the only way they can try to talk you out of cancelling.  |
Lyn | Monday, September 23, 2002 - 05:40 pm     I cancelled my free trial feeds today and it's NOT an easy process. I called the customer service number and every time I picked the option to cancel their Real Player service, the automated thing said the call couldn't be completed as dialed and disconnected me. Finally I picked a different option, got a real person and (politely) had HIM cancel my feeds. (Not his department but he could tell I was at my limit). Oh, and make sure to have them send you a confirmation email stating that the feeds have been cancelled and there is NO COST TO YOU. (For your own protection) |
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