Is feed viewing not possible with Mac OS 8.6?
TV ClubHouse: Archive: USA 2002:
All Things Technical for BB 2002 (computer stuff):
Is feed viewing not possible with Mac OS 8.6?
Biggusbrotherus | Wednesday, July 17, 2002 - 02:45 pm     I spoke to a Real customer service fellow this morning who told me he knew of no way for me (a non OS X Mac user with RealPlayer 8) to see the feeds, much less to get the 14-day free trial offer. Is this true? Anyone out there signed up, gotten the 14 days free, and viewing with RP 8 on Mac OS 8.6 (or lower)? Thanks for any help. |
Freydnot | Wednesday, July 17, 2002 - 07:46 pm     I can't speak for the mac, but I'm using the old real player 8 for windows with no problems. I recall they said they were keeping both kinds of feeds (real player 8 and onereal) so the mac people could still participate. I'd sign up as if you were using windows (or some other platform they approve of) and get your trial that way. Then continue to use RP8 on the mac. The authentication is all done via a web page and cookies so it shouldn't be a problem. If you are very persistent you can find a place on the real web site to download older version of the real player. Its in a support area for people who have old computers that can't run the lastest releases. Good luck |
Karuuna | Wednesday, July 17, 2002 - 08:16 pm     I'm using Mac OS 9, with RealPlayer 8 Plus, and the feeds work fine. I did have to use the RealPlayer Uninstaller (a little hidden Real file called G2CLN), and then when I first tried to play the feeds Realplayer updated my RealPlayer 8 with a RealPlayer 9 plugin. Doesn't that all sound fun? And of course, when I was having trouble and called Real for support, the first thing they told me was that I couldn't play the BB feeds at all. I had to argue with the guy and insist that he help me. |
Sunrisedd | Wednesday, July 17, 2002 - 09:26 pm     I'm using OS 9.2, and RealplayerPlus, with no problems. Keep trying |
Biggusbrotherus | Thursday, July 18, 2002 - 12:44 pm     Called Real again today. They told me that although I could view the live feeds with OS 8.6, I would *not* get the 14-day free trial because I would not be signing up for Real One (which only works on OS X). Sigh. Although I'm disappointed, I must congratulate Real on their customer service reps: very polite, very helpful, and knew what I needed when I asked. It's been a long time since I've dealt with techs like that. |
Bastable | Thursday, July 18, 2002 - 01:31 pm     Those reps aren't really so praiseworthy! They're lying to you! I am a Mac user and I got the free trial! Here's how: I told them I was going to be using Virtual PC to run Windows 98 & RealOne for PC on my Mac. Since I claimed to be using the RealOne for PC--BINGO! Instant free trial. Then I load up the RealPlayer 8 for Mac and watch away. Call again! Tell them you're running Virtual PC and Windows on your Mac and you want the trial! |
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