Draheid | Tuesday, August 20, 2002 - 09:23 pm     Wendo: (edit) Not that Real didn't have any problems tonight, obviously there were many. I think the most common problem I have seen is insufficient RAM for some of the things we're trying to do with computers. Ryanc2002 was commenting on what a great difference boosting his RAM from 128 to 256 made on his feeds ... it's all too common for people to try and run things on bare minimum hardware ... but, that's just my oppinion, FWIW. |
Hotty_Toddy | Tuesday, August 20, 2002 - 09:24 pm     I hate to say this, but I have DSL and I am in my second free trial. Did one when Amy was in before, cancelled it when the two weeks was up and she got kicked out, then got another with a different credit card/email addy when she got back in. I saw the whole concert just like on TV. It was great. I even managed to log on about 5 minutes before they were released from the HRD to look for the CDs. That was just dumb luck. I think they really are giving the trial people priority so they will subscribe. However, I will never pay for their service because I see what crappy service they give their subscribers, plus everybody gets FOTH. I say, if they aren't giving you the service you are paying for, don't pay for it. |
Minnietlm63 | Tuesday, August 20, 2002 - 09:25 pm     Does anyone know why the chat isn't working that's located next to the feeds? I haven't been able to get in for 3 hours. It goes to screen that looks like a room but its all blank and nothing ever comes up. |
Whit4you | Tuesday, August 20, 2002 - 09:26 pm     Well I'm kicking myself because I thought that all cams were FOTH - but apparently not - sigh. It was FOTH and I was off trying to figure out some physco FAT32 / partitioning info and stuff... not realizing that apparently I was just on the wrong feed..sigh. Hopefully someone has a video cap of their initial reaction that's all I really wanna see the first few minutes of it - and I know BB won't show it they will cut here and cut there...ya know? |
Wendo | Tuesday, August 20, 2002 - 09:28 pm     Draheid, well, my PC isn't even close to state of the art and could be considered bare minimum, and my connection was fine, especially the audio. Throntara, I'm a regular Real subscriber and didn't encounter any significant issues. This was a capacity problem on Real's end. Nothing to do with your PC, what kind of subscriber you are, or anything. Just a lot of people trying to all watch using the pipe. |
Saph036 | Tuesday, August 20, 2002 - 09:30 pm     Thorn, thanks for the advice. Do you have a list of avdertisers? I know of the major one, Citrona. So, maybe a case of some nasty tasting beer/vodka/ soda will cheer me up... Real player failed and therefore they owe us! I purposely got road runner so that i would have great feeds. However, real player was obviously not equipped to handle the demand for tonight's show. road runner has never failed me until tonight. I want justice! they can pay for my therapy sessions. |
Wendo | Tuesday, August 20, 2002 - 09:30 pm     Whit4you, You'll see their first reaction tomorrow night during the show. Less than 24 hours. Also, check the caption area, there are caps there. |
Movielover | Tuesday, August 20, 2002 - 09:30 pm     what's the number to Real, anyone know? |
Chandler | Tuesday, August 20, 2002 - 09:30 pm     The HGs all really enjoyed the concert -- the only thing negative I heard was when Marc said something to the effect that he thought everyone was really "over-acting" in their enthusiasm to make for good footage for the show. His opinion was pretty much met with dead silence and then immediate disagreement, so he quickly changed his tune and now is really happy and pumped. I think he would have continued complaining if anyone else had agreed, but he realized it was a pretty unpopular idea. I'm glad they enjoyed it. It makes for a much more animated group. |
Wilsonatmd | Tuesday, August 20, 2002 - 09:33 pm     I have to agree.....I have a cable modem, and my feeds were horrible. I could only get the quad feed on a consistent basis, and even then it was bad. I do think they underestimated the number of people who would pick up the free trial for this. I had better feeds during BB1, when I was on a 56K modem sometimes....It'll probably look better tommorow on the show anyway. I'm paying for the Superpass anyway for other material, so this doesn't bother me as much. I do think they messed this up tho. |
Aria | Tuesday, August 20, 2002 - 09:34 pm     After not having the feeds for a week, I was surprised to have them at all. I did get booted once before the concert but overall it was much better than I expected. My sound was great but the video was choppy. After the week I had complaining about no feeds, I am too tired to complain about this. |
Thorntara | Tuesday, August 20, 2002 - 09:41 pm     Dani is doing a full make-up refresh. My bet is she does no further singing this evening. I swear she does it on purpose! She has control of the situation by opening her mouth and singing. |
Fuddyduddy | Tuesday, August 20, 2002 - 09:42 pm     Movielover, go to the Technical Discussions Board for lots of info. The numbers: Real Player Phone Numbers - Since they are so darn hard to find. Customer Support: 1-888-768-3248 Technical Support: 1-206-674-2680 |
Krossd | Tuesday, August 20, 2002 - 09:42 pm     Actually, Today, I found RealOne to be the best it has been since I've gotton on (I'm into my paying month)... I didn't even get disconnected from feeds on my wireless this afternoon, and that is a rarity. Did the concert on the main computer tho.. it has less RAM but it has a better video card. I got some choppyness, and some clear views. Sorry for those who experienced things worse than normal. I can't wait to see the show on Thursday and see it on the REAL BIG screen... that will be worth LOTS for the HGs to have on Tape. Image! |
Eden | Tuesday, August 20, 2002 - 09:45 pm     We know we will see it tomorrow. That isn't the point. We paid for live feeds TONIGHT!! Honestly, I'm like Whit, I just wanted to see their faces. It wasn't that I cared so much about seeing this concert; it's that I WASN'T able to that makes me mad as hell! And now to hear that they might have given preferential treatment to those on a FREE TRIAL over those that are paying customers REALLY bothers me! I know we don't pay much for the feeds. We pay what they ASK us to pay for the service they PROMISE to provide. In this case THEY DIDN'T fulfill their part of the bargain! okay.... Whew! Mr. Demille, I 'm ready for my Email to Realone! |
Biggusbrotherus | Tuesday, August 20, 2002 - 09:46 pm     Cable modem here, with 60 mgs of RAM dedicated to Real Player *alone*. Feeds sucked crapola for the entire concert. What a joke. Between this and the five-day outage, we should ALL get free feeds for the rest of the show. |
Biggusbrotherus | Tuesday, August 20, 2002 - 09:49 pm     For those PO'd over Real, remember they are based in Seattle, so try this: Better Business Bureau of Oregon and Western Washington http://www.thebbb.org Email: info@thebbb.org Phone: (206)431-2222 Fax: (206)431-2211 PO Box 1000 DuPont, WA 98327 |
Sanfranjoshfan | Tuesday, August 20, 2002 - 09:57 pm     I'm on a Mac G4/450 with 1 full gigabyte of RAM. I have DSL and watching the hi band feed right now is like watching tv...PERFECT. (I have an excellent DSL connection...it usually tops out at around 1.2 Mbps) But during the concert, the feeds were choppy to a static image and the audio cut out every few seconds whether I was using the RealOne player for OSX or the Real8 for OS9. I gave up totally after the HG were released from their room to play the CD game. I found that the frustration so far outweighed the fun, I had to leave the computer til now. The bottom line is that Real "overbooked their flight". I just hope that everyone that bought their "service" in anticipation of the concert have already canceled. This reminds me of all the local ISPs that started up in the mid 90's...one would open and it would be great and they would promote it until they had more users than they could handle and it would become full-on-100%-CRAP for EVERYBODY! When are these idiots going to learn to not oversell their service? Next year I'd like to see CBS go with QuickTime 6 streaming...it has the MP4 codecc and even with a full screen video, the picture blows Real(bad)media out of the ball park. I am now expecting to have problems every time they doing something special and every time they have an HOH challenge that runs over in the live show. If it's good and has been promoted, don't expect it to be fun to watch..."Technical Difficulties" take ALL the fun out of the excitment of being part of a live BB3 event. <Whew>...I feel better now. :-) |
Movielover | Tuesday, August 20, 2002 - 09:58 pm     ty fuddy - I will call them tomorrow as I'm sure they're closed now... What 5 day outage? I was on vacation so I didn't notice - the feeds were down for 5 days?!? |
Ellenkats | Tuesday, August 20, 2002 - 10:02 pm     Mine weren't down, not sure what that's about. |
Draheid | Tuesday, August 20, 2002 - 10:05 pm     Movielover: There were numerous problems, beginning last Thursday night when Real was working on it's authentication servers ... some folks, mostly MAC OSX users, were without access until earlier today ... then the concert happened. I get the impression there might have been some servers melting due to the unexpected overload of users. Hope this helps. |
Whit4you | Tuesday, August 20, 2002 - 10:06 pm     Wendo - that's not it though - you KNOW that on the show they will just do a few seconds here..and few seconds there of their reactions.. I would have liked to have seen it you know from the minute they saw her till say she started signing... they wont show all that they will show just a few bits and peices... I don't care to see them dancing really or the 'concert' but their initial reaction and the reaction when it was over that I would have liked to see but I was stupid thinking it was FOTH on all cams but wasnt I guess. |
Sanfranjoshfan | Tuesday, August 20, 2002 - 10:07 pm     Movie, Ellen - The feeds went down for ALL Mac OSX users using the OSX version of RealOne....they went down for MANY Mac users on Realplayer8...and a lot of PC users using both RealOne and Real8, and they had been down since last Thursday...they got the feeds back up just in time to NOT work for the concert. :-) |
Movielover | Tuesday, August 20, 2002 - 10:08 pm     that sucks! thanks for clearing that up! glad I wasn't around to get angry over it lol |
Dreamweaver | Wednesday, August 21, 2002 - 06:39 am     Read this on "E" online "LOTS OF COUCH POTATOES: Netizens tuning in to the Big Brother 3 live streams on CBS' Web site in record numbers, according to the network. Subscriptions are up 60 percent from the 50,000 who subscribed to Big Brother 2 last year. " |
Bbfanatic | Wednesday, August 21, 2002 - 12:11 pm     sounds like i didnt miss much. i didnt even have any desire to watch sc. i called to cancel today. he gave me my money back for jul & aug and said he would keep my feeds going through 9/19 with no charge. but, i do have to reply to an email he is sending me before 9/19 or i get charged for the next month. i just have better luck with reading the live feed and discussion areas. who knows, now that it is free i will probably watch it on realone more often. i think $9.95 a month is pretty cheap though. i wasnt thinking he would give money back for both months. i'll take it! |
Auntiedotcom | Wednesday, August 21, 2002 - 04:22 pm     I am so furious. I paid for feeds last year and this year, and for several days all four cams have been showing different views of the SAME feeds. Why bother to claim they have four cams when they don't? |
Scotia_Nova | Wednesday, August 21, 2002 - 04:38 pm     I'm with you Aunti! I am not only feeling very cheated by RealOne for the no access, freezing feeds and constant "communicating"....but I'm also feeling cheated by CBS for advertising 4 feed cameras and all we ever see is 2! It's very upsetting. I have 384 MB and the concert came in every ten seconds or so lasting about 8 seconds at a time. Grrrrrr..... was not a happy camper |
Minnietlm63 | Wednesday, August 21, 2002 - 07:51 pm     I still CANNOT get into the chat area next to the feeds! Is anyone else having this prob? It started last night at around 8:00 PM and is still going on....I'm pissed!!!! I wanna chat to my friends dang it! And don't even get me started on how crappy the feeds still are....GRRRRRR!!! |