Mac Users
TV ClubHouse: Archives: Mac Users
Peaceful | Friday, August 16, 2002 - 05:16 am     I still am having no luck getting the feeds to work. Are the other mac users out there still having the same problem? |
Ryn | Friday, August 16, 2002 - 05:40 am     Peaceful, while I can't help I would suggest you ask in the (Link -->) BB Technical Discussion Area There are several members who try to help each other out with techinical issues. |
Peaceful | Friday, August 16, 2002 - 05:47 am     Thank you,Ryn I will do just that. |
Kits | Friday, August 16, 2002 - 05:52 am     I am also having trouble. I also am a Mac user. Right in the middle of the fantastic HOH competition the feeds quit. I have tried to down load the whole Real several times. Probably owe them a fortune! SO ANGRY. I'll go to BB TEchnical Discussion. Thanks. |
Wendo | Friday, August 16, 2002 - 06:20 am     Ditto Mac User here too...scurried to the tech area, but nothing of value. I'm calling Real today. Will post what I find out... (thank gosh for my pc) |
Wendo | Friday, August 16, 2002 - 06:59 am     Just got off the phone with Real. According to the tech I spoke to (forgot to get his name...oops!) they are having authentication problems and are hoping to have them resolved in an hour or so. I explained to him that the feeds were working on my PC, but that I'm having the sign-in loop problem on my Mac. (Apparently, PC and Mac users are both affected, though for some the feeds work, and other they don't.) I did take it upon myself to suggest that Real.com seriously consider creating some type of Real.com Alert/Status Page so that we users, who are paying for the content, can find out what issues are going on with the system. That we get more frustrated at not knowing and if Real would just tell us, they'd have fewer frustrated subscribers. Anyway, here's hoping the problem is rectified. |
Peaceful | Friday, August 16, 2002 - 07:05 am     Thank you for posting about your call! I really appreciate it,I've been so mad about not getting the feeds, but your right,knowing whats going on helps. I hope it gets fixed. You're lucky that you have a PC to watch on. |
Bb3fan | Friday, August 16, 2002 - 07:43 am     I'm having trouble too. The only way I can see anything is with Real One in Mac OSX. But there is no control panel on the right side. You have to keep the CBS website window open to change feeds. Wendo, what number did you call to get a Real. com technician? |
Ryn | Friday, August 16, 2002 - 08:36 am     Well Mac users - bookmark the tech area so you can help each other out ;) Thats where we move any technical questions/discussions, this thread will end up there in a bit. And they last LONGER there since its not as active, so its a good thing. |
Kailas | Friday, August 16, 2002 - 09:44 am     I am a Mac User, but was using my laptop PC when the "spit" hit the fan last night during the HOH. They required me to re-register "due to authentication problems." It was easy. I gave them my screen name and password, and after a few snorts and puffs and whirligigs, RealOne came back on with strength and clarity. |
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