Archive through September 25, 2002
TV ClubHouse: Archive: Archive TWO:
Feeds down. If you have them, don't let them go.:
Archive through September 25, 2002
Rolandcat | Tuesday, September 24, 2002 - 10:19 pm     When I got the parental control box I clicked set later and got into the feeds. I also use these to start realplayer as it was given in another feed. This way you do not time out. Open your Realplayer and select File - Open and copy one of the following lines into the dialog box: start.real.com/rd?pid=bb3_live&url=quad_200.rm start.real.com/rd?pid=bb3_live&url=cam1_200.rm start.real.com/rd?pid=bb3_live&url=cam2_200.rm start.real.com/rd?pid=bb3_live&url=cam3_200.rm start.real.com/rd?pid=bb3_live&url=cam4_200.rm start.real.com/rd?pid=bb3_live&url=quad_80.rm start.real.com/rd?pid=bb3_live&url=cam1_80.rm start.real.com/rd?pid=bb3_live&url=cam2_80.rm start.real.com/rd?pid=bb3_live&url=cam3_80.rm start.real.com/rd?pid=bb3_live&url=cam4_80.rm NOTE: Do NOT put http:// in front of these lines and Real won't try to open it's browser on you. The lines ending in 80, of course are for 56K users, the 200's are for Broadband/DSL users. Good luck and enjoy. |
Ministryoftruth | Tuesday, September 24, 2002 - 10:29 pm     I've tried the cookies thing, the parental controls etc. . . . When I try to go to the feeds, I get a download box. It looks like it's downloading something, but then an error message comes up saying: Internet Explorer cannot download ...ontrol=yes&failed_pl=la|vh|ng from account.real.com Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later. Is this happening to anyone else? I am so FOTHing mad right now I could scream. Can anybody help me???? |
Sunrisedd | Tuesday, September 24, 2002 - 10:30 pm     Got the same old parental info Thanks anyway |
Sunrisedd | Tuesday, September 24, 2002 - 10:31 pm     I am crying so hard...I am missing so much fun the last night |
Lisad | Tuesday, September 24, 2002 - 10:45 pm     The parental control thing isn't my problem. Realone just doesn't work period. It shows "Not Responding" when I try to pull a file, etc. Then I have to boot out of it to close it. Wish I could remember the version that works for me. The betas don't and I think this new download is a beta. |
Gossipgirl | Wednesday, September 25, 2002 - 12:29 am     After over an hour an a half of futzing around with RP (including their new 'Parental Control' downgra... er "upgrade") I was FINALLY able to view the live feeds again. What a terrible night to do this to us!!! Just make sure you let the RP Browser sign you in, then you can setup and then disable the Parental Controls... that's what finally worked for me.... plus I have a feeling RP was not accepting new connections for a time while it implimented the new "Parental Control" feature. |
Ministryoftruth | Wednesday, September 25, 2002 - 12:52 am     Well I never did get my feeds going, but a few hours after I emailed their tech. support, they emailed me back to let me know that they "try" to get back to customers with problems within 48 hours. I replied to that email with, "Two days? Well that's just wonderful. Unfortunately, Big Brother 3 will be over in two days and then I'll have no use for your crappy product. Thanks for nothing." Arrrrrrrrrgh!!!!! |
Alegria | Wednesday, September 25, 2002 - 12:56 am     ...so now I can watch Danielle sleep and report that at this time she is not grinding her teeth. 'Night everyone & thanks for all the tips on dealing with this. |
Bernie | Wednesday, September 25, 2002 - 02:31 am     This may have been suggested already, and it's probably too little too late anyway, I know, but I got the parental control runaround too, then, I tried something that worked for me the last time everything went to heck with RP. I clicked on "file" on the RP screen, and a list of addies comes up, among them the BB addies, for Quad etc, and so I clicked on the quadcam addy, and got RP immediately with no further trouble, after futzing around with parental controls, CBS etc. for a complete waste of time. (Since it was the birthdays of two of my grandkids last night, once I got RP-saw the ladies for just a minute in the hot tub-I had to leave, and just now got back to read the board, or I'd have posted this sooner) |
Oregonfire | Wednesday, September 25, 2002 - 02:40 am     Umm, I don't feel like reading all if the archives to see if this has been suggested (I'm sure it has), but I just closed that parental controls window and went under File in the RP screen and opened one of the old links. It worked fine for me. But obviously it can't be that simple; otherwise there wouldn't be 100 posts about it. I did cancel the feeds today, so maybe I snuck through without a hitch. They do seem to have about a hundred conflicting policies going on at once. Sorry guys. |
Oregonfire | Wednesday, September 25, 2002 - 02:44 am     A thrilling quad cam for you. See? You're not missing anything.
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Adagioblue | Wednesday, September 25, 2002 - 03:11 am     I have done all the suggestions offered here, at least once. Nothing works. I have two Mac G3's running OS 9.2.2, RealPlayer 8 and RoadRunner. RP Basic on one and RP Plus on the one I was watching when it went out. No other apps were running. When I couldn't get Plus going, I tried the Basic version on the other Mac. Same thing there. I have been trying ever since to get it back. No Luck. You can't download a copy of RealPlayer anymore. The links don't work. RealOne only works with OS X, which is still only used by a small minority. Fortunately, I saved the last available Basic Installer. If everyone would file a tech support and/or cust svc complaint with Real.com and also send feedback to CBS at http://www.cbs.com/info/user_services/fb_global_form.shtml If you have a cell phone, Call Real as well and complain. Their number is 206-674-2680. Hours 9AM to 10:30PM EST. Let them both have it. Real for supplying crappy service and CBS for putting up with it. I doubt that we will be able to get service by tomorrow, but maybe CBS will change providers for next year. They don't care if just a few are having trouble, but if we really bombard them, maybe someone will pay attention. There is no way that I would pay for a Real-brand upgrade. They would have to provide a whole lot better service. I don't understand why they don't use QuickTime. It is an industry standard, it is stable, and everyone can use it, no matter what machine you use. Thank you to all who offered their fixits. I'm very happy that you were able to get BB3 back up. |
Adagioblue | Wednesday, September 25, 2002 - 06:05 am     Well folks, following my own post, but it is several hours later. I've finally gotten on, thanks to you guys. I had deleted the Real.com cookies, but had not unchecked the allow cookies in the RealPlayer prefs. Did that, and restarted RP. Clicked on one of my "favorites" and for the first time got the screen in RP to sign up or log on. Clicked log on and was sent to the GoldPass log on page. Took me several trys to remember that the User Name that they want is your email, and while the fixit said to leave the cookies box unchecked, I had to recheck it in order for it to work. Next thing I knew I was looking at a door. Tried the Quad Cam and it worked. The ladies are still asleep, but I don't care - I'm connected again. Hope this helps someone else.Thanks loads to all. |
Letmeinthere | Wednesday, September 25, 2002 - 06:40 am     Last night I was able <by some miracle> to log into the feeds after trying for hours unsucessfully. This morning I had the same problems. I followed Adagioblue's instructions and what do ya know.. badda bing! TY Ad! |
Bernie | Wednesday, September 25, 2002 - 07:24 am     Well, looks as though I got lucky last night, because now I'm having the same trouble again, can't get RP, and when I try the favourites trick I mentioned above, it tells me the program has done an illegal operation and so it closes down.. This is totally ridiculous! |
Lisad | Wednesday, September 25, 2002 - 07:58 am     I'm on the phone with the evil company right now. A little late because I (we) missed a great LF show last night. Man! Am I PO'd! But I've played with this darned thing for what seemed like 5 hours last night and now it's PERSONAL! I can't just give up without finding out what my problem is. Are most of you all able to get back in now? |
Letmeinthere | Wednesday, September 25, 2002 - 08:06 am     I was able to get on last night but this morning I had problems. When I loaded RP it said to sign in for feeds. So did that and then I got the sign in pop up. Then it went back to sign up for feeds. <arrgh> So checked the cookies box again in Tools, Preferences on RP (checked the box to accept cookies) and tried it one more time. Signed in for feeds, did the user name/password and then I got the feeds. BTW, I cancelled my per month agreement with them last night. I look on my account this morning and it says that I will be cancelled before my next billing period. Checked my credit card, guess what.. i was just billed on 9/23. So guess I'm paid up till 10/22. That sucks. |
Lisad | Wednesday, September 25, 2002 - 08:32 am     Thanks for the link to complain to CBS. I complained and gave them the link to this thread. RealOne just puts me on hold for ever. I tried both the 888 & long distance number. I give up and will cancel today (if I can ever get through). I hate them! |
Ripley | Wednesday, September 25, 2002 - 08:35 am     I cant get on even though I ok'ed their parental controls, 'set later' business. Which is rediculous, now that the game is almost over, they decide to do 'parental controls'? Well, anyway, I go to amycrews site and click on her interaction area, chat room and live feeds box, and I get on there. Weird!! |
Bernie | Wednesday, September 25, 2002 - 09:05 am     I got in again this morning after clicking on the override button at the bottom of the parental controls screen, but it's still acting up, because I closed and tried to open it several times to make sure I could. Each time, I get a different weirdness, so heaven only knows what's at the bottom of it all. It'll all be over tonight, and I'll cancel then and give them a piece of my mind! |
Countrymeadow | Wednesday, September 25, 2002 - 09:06 am     I finally just went ahead and set the parental controls. It doesn't take but a minute. I just clicked on my direct link ( without that annoying chat ) and it came right up. Dunno why they're worried about it on the last day. Leave it to CBS and real to come up with this brainstorm now.....geez |
Tresbien | Wednesday, September 25, 2002 - 09:12 am     I connected this morning through the bb3updates.com page. I had to go through the parental controls 3 times, but the quadcam feed connected after I clicked on the set later button. |
Fuddyduddy | Wednesday, September 25, 2002 - 09:32 am     For the Mac OSX users with Realone, I followed Johnnydollar's advice and disabled cookies in the preferences/internet box, then opened Realone again. Used the CBS.com camera feed site and clicked for cam. 1 Realone window opened and a number rd7 appeared, I clicked play, and the window opened to the old Suscriber log-on feature we got at the beginning... clicked to log on, Gold Pass Account came up in IE browser, and I gave password, and then Realone window comes up with camera 1 feed. I had to do this with other three camera feeds, then I enabled cookies again.....and so far so good. (I did go through the continual looping last night, and the parental control thing....so maybe that is what has allowed me to get in by this roundabout way.) I am sure when I close Realone I will have to do this again, but at least I am getting in. Have not had a reply to the email I sent last night to Dave Hardwick, see post at 9:12 p.m., EST. but it is noon here in NC and I guess they are just getting to work on the west coast. (or maybe they have fled town!!) |
Ryn | Wednesday, September 25, 2002 - 09:36 am     Real Player Phone Numbers - Since they are so darn hard to find. Customer Support: 1-888-768-3248 Technical Support: 1-206-674-2680 |
Ryn | Wednesday, September 25, 2002 - 09:37 am     btw - I connected after clicking the "set later" option about 5 times myself. I will be canceling RP after today anyways so no worries for me. |
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