Archive through September 24, 2002
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TV ClubHouse: Archive: Archive TWO: Feeds down. If you have them, don't let them go.: Archive through September 24, 2002

Sunrisedd

Tuesday, September 24, 2002 - 08:19 pm EditMoveDeleteIP
Monthy subscriber :( still no feeds

Tobor7

Tuesday, September 24, 2002 - 08:20 pm EditMoveDeleteIP
Not an account problem.

I have one computer that works fine (not even a parental pop-up) and the other keeps hounding me with the parental thing.

Of course the one that works has that echo ž olem that I was NEVER able to fix. LOL

Lobster

Tuesday, September 24, 2002 - 08:21 pm EditMoveDeleteIP
I just got the feeds back. Try it now, people!

Dagny

Tuesday, September 24, 2002 - 08:22 pm EditMoveDeleteIP
What settings did you choose in your parental options?? Did you check mark "accept all unrated content" at the very bottom?

Tobor7

Tuesday, September 24, 2002 - 08:22 pm EditMoveDeleteIP
Every time I re-boot and try to log in, real one downloads something and then I get the parental pop-up.
It does not seem to remember that it has downloaded whatever it is doing.

Is this what everyone else is getting?

C1mag

Tuesday, September 24, 2002 - 08:22 pm EditMoveDeleteIP
I just got them too work. Look very closely at your parental controls in your account. I changed them to allow all and it worked. You may need to create a password to get to your parental controls but this seemed to do the job for me. It's up and running. On a side note... Real bites!

C1mag

Tuesday, September 24, 2002 - 08:25 pm EditMoveDeleteIP
Yeah try going to real.com. Open your account then look to your left and click on parental controls. You may need to create a password to change your controls. The password will be different from your account password. Once you get to them just fill in the circle on each question and you will be allowing full viewing. Then click save and close account. Reboot your player and sign back in and it should work. Thats how it worked for me.

Dagny

Tuesday, September 24, 2002 - 08:26 pm EditMoveDeleteIP
Also...don't know if it's important...but I basically set my parental control options (3 of them) to accept anything. +checked marked at the very bottom to accept unrated material...

Realrealityfan

Tuesday, September 24, 2002 - 08:27 pm EditMoveDeleteIP
don't use the pop-up...go to My Account (under help) and then parental control...create a password and set all the controls on the highest plus check the "accept all unrated content.....it works

Dagny

Tuesday, September 24, 2002 - 08:27 pm EditMoveDeleteIP
C1mag...don't know if you can do a screen shot...I can't.. Maybe you could display a pic of what the parental control look like...and your setting. (accept everything...nudity..etc.)

Sunrisedd

Tuesday, September 24, 2002 - 08:29 pm EditMoveDeleteIP
I have turned on parental controls to accept everything 4 times...Time for me to quit bothering you guys :(

Letmeinthere

Tuesday, September 24, 2002 - 08:29 pm EditMoveDeleteIP
Okay, I gave it another shot.<she's lost her mind, she really has> I get RealOne up and it keeps showing me the BB3 ad. If I click that I am already a subscriber, I have to sign on using password, etc and it then goes on this endless loop reloading itself over and over in the browser. Okay so then I changed the preferences and stopped using their web browser. Back to the http: error that the web link is invalid.

So try using saved links on my desktop to load. Same problem with the ads reloading themselves.

If I try it again it won't work <threw positive mental additude out the window after third attempt>

TY for all your suggestions tonight.

Bastable

Tuesday, September 24, 2002 - 08:29 pm EditMoveDeleteIP
C1mag, that only works for PC people.

There is nothing that Mac OSX people can do because Real released RealOne as a half-baked unclickable menu-less hunka disk waste.

Real bites. I hope CBS pays attention. This is the third major train wreck in three months of this show.

C1mag

Tuesday, September 24, 2002 - 08:33 pm EditMoveDeleteIP
Dag I kept the unrated one un checked but all those above it I checked allowed all viewing in each category. Then I clicked save changes and then just closed the window. I had the player shut down at the time. So I rebooted, signed into my account and clicked on the bb feeds and it worked. My suggestion is maybe trying to go to real.com through your browser and filling in the right parental controls that way. Then boot your player and sign back into your account. I can't believe they pulled this crap.

Dagny

Tuesday, September 24, 2002 - 08:34 pm EditMoveDeleteIP
Ok...step by step what I did.. I Logged out of my account through the player itself..(under help)

Then I deleted all my cookies (thought maybe it was a cookie problem)

Logged on to www.real.com... Logged into my account "for current subscribers" then when that didn't work, and read people where having trouble with parental control..I went back to real...and logged into parent control.. Created a password...set my parental controls to accept all on content...and then it worked just fine with my old bookmarked link on my desktop.

C1mag

Tuesday, September 24, 2002 - 08:35 pm EditMoveDeleteIP
Sorry bastable I didn't pay attention. Sorry for the mac users. You aren't missing much though. They are in the ht just talking more fluff about the game and why they did what they did in order to get to the end.

Sunrisedd

Tuesday, September 24, 2002 - 08:36 pm EditMoveDeleteIP
:-p

Jimmer

Tuesday, September 24, 2002 - 08:36 pm EditMoveDeleteIP
Downloaded and installed most recent version. Then going to www.real.com and updating my parental controls to accept everything finally allowed me to get the feeds working again.

Obviously Real doesn't really want to keep our business. Pathetic.

Justin42

Tuesday, September 24, 2002 - 08:38 pm EditMoveDeleteIP
Yep, I can confirm having to update from RealPlayer 8 to RealOneV2.exe (latest download) to make the feeds come back. I clicked on "remind me later" for the parental stuff.

It'll be uninstalled tomorrow as soon as the feeds end. ;)

Clubcarl

Tuesday, September 24, 2002 - 08:42 pm EditMoveDeleteIP
Thanks for the tips, I got it to work. I also just realized I've been watching the feeds at 28k... I have cable. Doh! What a difference. LOL.

Dagny

Tuesday, September 24, 2002 - 08:45 pm EditMoveDeleteIP
Oh no Clubcarl!!!! What you have been missing!!!!

Bastable

Tuesday, September 24, 2002 - 08:46 pm EditMoveDeleteIP
Macintosh gang: If you boot up RealPlayer 8 in your Classic mode (I'm in 9.2), you may be able to get the feeds. In that way, it is now WORKING for me, whereas in Mac OSX, I was noosed in Loopland.

Kstme

Tuesday, September 24, 2002 - 08:47 pm EditMoveDeleteIP
I did NOT have to upgrade...don't know why though? I DID get the parental control thing. I haven't touched the feeds for almost 3 1/2 hours! LOL Scared I'll lose them!

Tobor7

Tuesday, September 24, 2002 - 08:50 pm EditMoveDeleteIP
Yep!
That's it.
Dagne got it right and it worked.
I didn't delete any cookies. (still worked)

Use your browser to access your account.
When you are done, there will be a message on the screen that says:
"You must sign in to RealOne for the changes to take effect."

There is a link below that.

Click on that link.

It will load RealOne Player.

You will be asked for your login & PW.

It will download something--

Then go to your favorites and load up one of the cams.
6h²T WORKED!

Thanks Dagne.

Lisad

Tuesday, September 24, 2002 - 08:55 pm EditMoveDeleteIP
My realone wouldn't even open! I downloaded it again and now it doesn't work.

I do know my computer only accepts the older version not the beta, but that doesn't seem to be an option that's presented anymore.

I'm dead in the water - totally.