Archive through September 25, 2002
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TV ClubHouse: Archive: Archive TWO: Feeds down. If you have them, don't let them go.: Archive through September 25, 2002

Rwilliam62521

Wednesday, September 25, 2002 - 10:31 am EditMoveDeleteIP
I got mine back by deleting all cookies that referenced REAL.COM and REALPLAYER.COM, then went to the CBS site and selected the feeds.

Now working just fine.

Kiari

Wednesday, September 25, 2002 - 10:34 am EditMoveDeleteIP
Mine was down and just started back up just fine, I think they are fixed.

Sunrisedd

Wednesday, September 25, 2002 - 11:00 am EditMoveDeleteIP
OMG
I have the LIVE feeds. The front door NEVER looked so good:)

I did follow Adagioblue steps and I got my feeds back:) I also had to enable the cookie to get my normal links to work:)

Thanks for everyones help and PATIENCE :)

Mac OS 9.2 Realplayer 8 plus

Marie

Wednesday, September 25, 2002 - 11:40 am EditMoveDeleteIP
Did ALL of you do the upgrade??
I didn't, but I was finally able to get back on last night. But now = NO.

Victoriafla

Wednesday, September 25, 2002 - 11:43 am EditMoveDeleteIP
I didn't do the upgrade, I just keep hitting update parental controls later. it takes me right to the BB live feeds.

Bastable

Wednesday, September 25, 2002 - 12:06 pm EditMoveDeleteIP
Sunrisedd, I'm up, too. I didn't even have to do what Adagioblue suggested.

Real still bites.

Sia

Wednesday, September 25, 2002 - 12:16 pm EditMoveDeleteIP
I received an e-mail yesterday regarding how to un-subscribe from a subscription service. This is posted here for its entertainment value:

To unsubscribe from this service you must first purchase a
Craft-O-Matic Adjustable Subscription Cancellation Unit.
The unit can be obtained from most hardware stores and
dental clinics. Be sure to obtain the proper permits to
operate the unit from the Nuclear Regulatory Commission
and the Food and Drug Administration in Washington D.C.
USA.

Be sure to carefully unpack the kit and place each
component in its accompanying mesh safety bag. Mount the
Pershing DF4 mesinator on top of the perforated Gerring
Mach 77 refibulator and attach them using the
eight-millimetre torque fork. Be sure that the
refibulator is mounted at a 66 degree angle and properly
dispersed so that it is flush with the curved section of
the Pyrex thistle tube. Place the four sections of the
triangular separation gear into the posture cylinder and
lock them into place using the band aid adhesive strip.
Insert the wiggling pin into the wobbling hole, making
sure that it seated correctly. Place the D cell battery
and the eleven 9 volt batteries in the power chamber.

The device should be calibrated before operation using the
optional digital corkscrew accessory pack prior to
operation. Insert the digital corkscrew through the
electronic combustion service chamber using caution not to
touch the reinforced tungsten igniter control module and
quickly turn the inverter drive to 28.6 degrees. Turn the
Craft-O-Matic Adjustable Subscription Cancellation Unit
upside down and hit the bottom plate with a 48-ounce
ball-peen hammer while shaking the unit vigorously. Force
open the door to the incineration valve compartment and
set the pressure gauge to 719 psi. Close the door and
seal it shut with duct tape. The unit should now be
properly calibrated and ready to use.

Before activating the Craft-O-Matic Adjustable
Subscription Cancellation Unit, you must first elevate it
to a height of 229 feet above sea level to insure that the
unit receives the proper oxygen level and barometric
pressure. Point the aerial to 17 degrees north by
Northeast to within the parameters of the Telstar GS-2
weather satellite and apply pressure to the wing shaft on
the southern most section of the modular accelerator.
Using the special ratchet adapter supplied with the unit,
rotate the heater core to the "on" position.

The "on" position has been obtained when the green light
begins to flash, signifying that the red light is about to
go off. Once the red light is off, flip the toggle switch
labelled "ON/OFF" to the "ON" position and count to 47
before logging on to the system.

Logon using your username and password and wait for the
prompt. Once prompted you must check the box with the
appropriate action you wish to take and then press the
pressure release button and turn off the compressor while
turning the hand crank at 231 meters per minute. Next,
press control, alt, delete, caps lock, shift, number lock,
escape and tab simultaneously.

Press enter.

You will have one second to complete the procedure. If
you fail to respond in the time limit allowed, simply
purchase a new Craft-O-Matic Adjustable Subscription
Cancellation Unit and start from the beginning.

Please remember that this is the only way we will accept
for you to unsubscribe from this service. We have made
every attempt to simplify the procedure for your
convenience. Failure to comply with the unsubscribe
policy will result in immediate termination of your
subscription so please follow the above directions
closely.

Received from You Make Me Laugh mailing list.

-=+=-

Lisad

Wednesday, September 25, 2002 - 12:45 pm EditMoveDeleteIP
OK - I think I figured out my problem.

Previously, I couldn't get version 2 to work & had to use v. 1.

All was fine till they played around last night and made me download the new version. They just told me they removed the v.1 link from their site!

They also told me that many people who have satellite systems have problems with v. 2 and are fine with v.1

I told him I have a wireless internet and v.2 doesn't work for me - could that be the same realm as "satellite"? Yep.

So if any of you having problems getting it to work at all after you downloaded the new version - you might want to try v.1. I was told I can only get it via a special link that Real will email to you quickly. I'm on hold now waiting for someone to get my request in.

You might want to try v.1 as it might get you up & running. If I get a decent link to v.1 - I'll post it.

Fuddyduddy

Wednesday, September 25, 2002 - 01:13 pm EditMoveDeleteIP
Just received an answer to my email to the Public Relations folks in the Corporate office.

"I am so sorry this happened to you.  We implemented a parental control update which caused problems for some users.  We have put a fix in place last night and you should be getting your streams now.  Let me know if you are still having difficulty.

Erika"

I responded and said it was not just some but MANY users who had problems, and gave her the link to visit the Discussions Board area and to read this thread and the one about Macs and no feeds.

Any one still having problems? Contact Erika at
eshaffer@real.com

Dahli

Wednesday, September 25, 2002 - 01:33 pm EditMoveDeleteIP
Oh Sia that was funneeee - thanx for the laugh!!

Lisad

Wednesday, September 25, 2002 - 02:00 pm EditMoveDeleteIP
I just got off the phone with my SECOND tech support guy. Whew! They don't have the link to the older version but helped me out with my problem.

I HAVE FEEDS!

He basically had me remove all old realone stuff (not just installing a new one to override - they must be removed via add/remote. And also clean the rpt1). Make sure the Proxy settings (under tools/preferences) said this:

PNA
- No proxy specified.

RTSP
- No proxy specified.

HTTP
- Use system Internet Connection proxy settings:
No proxy specified.

It still didn't work till he told me to go into "tools/preferences/hardware" and move the bottom slider all the way to the left.


Oh! I spoke to him saying it was ridiculous they chose last night to play with their system. he agreed and said they've had hundreds of calls and staff are not happy with the decision. He agreed they should have waited at least a day.

He told me we can complain here:

feedback@real.com Yep - next on my list

Bb3friend

Wednesday, September 25, 2002 - 02:13 pm EditMoveDeleteIP
anyone else just lose the feeds?

Harkonnen

Wednesday, September 25, 2002 - 02:15 pm EditMoveDeleteIP
Too Funny, Sia LOL!

Knowledgeseeker

Wednesday, September 25, 2002 - 02:15 pm EditMoveDeleteIP
Yup. Me too.

Sunrisedd

Wednesday, September 25, 2002 - 02:16 pm EditMoveDeleteIP
My feed are gone, NOT the same problem as last night :(

Lurknomore

Wednesday, September 25, 2002 - 02:16 pm EditMoveDeleteIP
yup I did :((((

Only a few hours left of addiction and no access. GRRRRRRRRRRRRRR. Funny how NONE of these problems happened when aol had the feeds. Real can blame CBS all they want I don't buy it.

Maris

Wednesday, September 25, 2002 - 02:18 pm EditMoveDeleteIP
I lost mine too

Wtruup2

Wednesday, September 25, 2002 - 02:18 pm EditMoveDeleteIP
Oh, what the heck!! My feed timed out, now I cant get anything either!! Someone HELP!!!

Sunrisedd

Wednesday, September 25, 2002 - 02:21 pm EditMoveDeleteIP
This is like when CBS cuts us off for the season.
Live feeds is over (my opinion)

Minser37

Wednesday, September 25, 2002 - 02:23 pm EditMoveDeleteIP
Mine are gone too. This is the first and last time I buy the feeds!

Beagle

Wednesday, September 25, 2002 - 02:23 pm EditMoveDeleteIP
Yup, mine's gone now too. I timed out and when I went to refresh, I lost the feeds. Guess they're just waiting for anyone who was still connected to get the boot and then they shut the whole thing down for the season.

Sunrisedd

Wednesday, September 25, 2002 - 02:25 pm EditMoveDeleteIP
The big clue was showing us the 4 feeds of the HRD room :(

Screeminmeemie

Wednesday, September 25, 2002 - 02:25 pm EditMoveDeleteIP
If it weren't for this board right now, I would feel as isolated as the houseguests..

__Tera

Wednesday, September 25, 2002 - 02:26 pm EditMoveDeleteIP
My feeds are still working. L&D are still outside in their pajamas.

Snogrl

Wednesday, September 25, 2002 - 02:29 pm EditMoveDeleteIP
I have 2 computers with feeds on. One of them I accidentally let it time out...can't get them back. So I quick went to the other and when I refreshed it I was able to reconnect. Try to catch yours before the 30 min.