Archive through September 24, 2002
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TV ClubHouse: Archive: Archive TWO: Feeds down. If you have them, don't let them go.: Archive through September 24, 2002

Sunrisedd

Tuesday, September 24, 2002 - 07:47 pm EditMoveDeleteIP
Scorpiomoon are you a PC user or Mac??

Melinva

Tuesday, September 24, 2002 - 07:48 pm EditMoveDeleteIP
Couldn't get in through real player so I went in through the cbs website. It worked fine that way.

Dagny

Tuesday, September 24, 2002 - 07:51 pm EditMoveDeleteIP
Yes...I am on a PC...not a Mac...but I also didn't upgrade my software. However I did upgrade when BB season started. Sorry it didn't help you any..

Tobor7

Tuesday, September 24, 2002 - 07:54 pm EditMoveDeleteIP
Same bad problems with me. (PC)
Even filled in parental thing and it keeps asking me. Tried other sites to enter as well.
Have tried all options. Does not work.
I can't wait to DELETE Real Player from my computers!

This is an outrage!

Sunrisedd

Tuesday, September 24, 2002 - 07:55 pm EditMoveDeleteIP
CBS site did not help either :(

Draheid

Tuesday, September 24, 2002 - 07:58 pm EditMoveDeleteIP
<> <> <> <> <> <> <> <> <> <> <> <> <---self moderation!

The RealONE customer service closes at 7:30PM PT and I STILL can't get the feeds. I've done everything possible to get on and can't get there from here!!!

Loppes

Tuesday, September 24, 2002 - 07:58 pm EditMoveDeleteIP
When you update the RealPlayer, you should also do a disk cleanup and reboot your computer. Maybe that will help.
Lon

Scorpiomoon

Tuesday, September 24, 2002 - 07:58 pm EditMoveDeleteIP
Sun: PC.

This is total crap.

Sunrisedd

Tuesday, September 24, 2002 - 08:01 pm EditMoveDeleteIP
I have updated, thrown away old preferences and did a rebuild of my desktop...No feeds on the last night *snifle*

Wadsters

Tuesday, September 24, 2002 - 08:01 pm EditMoveDeleteIP
Just a thought,
I had dumped all my cookies, went to real and signed in to re-create them, then I got the Parental control window...could have been a coincidence.

Letmeinthere

Tuesday, September 24, 2002 - 08:02 pm EditMoveDeleteIP
I couldn't do it either. Downloaded program again too. I ended up deleting the program and starting from scratch. Horrible. Fed up and not trying it again. <stomp, stomp, waah, waah>

Fuddyduddy

Tuesday, September 24, 2002 - 08:03 pm EditMoveDeleteIP
Customer support closes at 7:30 PC time.....I believe....don't know about tech support....but they have never been of help to me....

MAC OSX Realone

I am so sick of this...I have "sign in"thingys from 1-11 on my desktop!!! LOL!! Time to write the Director of Customer Sevices again!!

Loppes

Tuesday, September 24, 2002 - 08:03 pm EditMoveDeleteIP
I'm not sure if this will help. Try it.
Reboot your computer. Load your IE not your realplayer. In the URL paste the following link, then just hit return or go.
It may load it automatically for you. Then you will have to save the link to the RealPlayer Favorites.

http://start.real.com/rd?pid=bb3&url=bb3_quad.smil&rpcontexturl=_keep

Letmeinthere

Tuesday, September 24, 2002 - 08:03 pm EditMoveDeleteIP
BTW, i have a cable modem too on a pc. <it just ain't faaaaairrrrr>

Sunrisedd

Tuesday, September 24, 2002 - 08:04 pm EditMoveDeleteIP
*cries real tears* Withdrawal a night early...

Marv

Tuesday, September 24, 2002 - 08:04 pm EditMoveDeleteIP
FINALLY got my feeds. I didn't check this board first, so when the parental controls box popped up, I chose to set my parental controls instead of set them later. I set the PControl to off, logged out, but still could not start the feeds even through Draheid's no-time-out string.

Tried upgrading (nope), tried CBS (nope), tried the bb3updates link (nope). Finally went back into my parental controls on Real and set them all to max (allow everything). Saved and logged out, tried my feeds and, voila, I'm in. Maybe this will help someone.

Wadsters

Tuesday, September 24, 2002 - 08:08 pm EditMoveDeleteIP
Letmeinthere
I am cable on a PC as well. I am back up with the feeds.
Don't give up...maybe a reboot and try again later.

Sunrisedd

Tuesday, September 24, 2002 - 08:08 pm EditMoveDeleteIP
No Loppes, but thanks for trying to help :)
*crys more tears* *waaaaah*

Sanfranjoshfan

Tuesday, September 24, 2002 - 08:08 pm EditMoveDeleteIP
Looks to me like the same (*nearly* the same) kind of authentication crap as the last time.

On my Mac using OSX and the OSX beta version of RealOne, I get an endless loop for parental controls....and then even after I sign in and disable them....guess what? It loops back to the parental sign in page...right back to good old Infinteloopville, USA.

The thing is, I can still get the feeds in OS 9.2 (thru OSX's Classic mode) using Realplayer 8+. That's the exact same issue I had with the feeds when they were down for several days a few weeks back....only this time instead of a Gold Pass sign in loop, I get a Parental Controls sign in loop.

I'm not all that upset, though....the feeds are a real bore now and the whole damn thing is over in a day anyhow. Besides, I haven't been able to enjoy having 50% of *everything* on the feeds be Dani anyhow...:)

Tobor7

Tuesday, September 24, 2002 - 08:12 pm EditMoveDeleteIP
When I do that I get a RealOnePlayer error message:
Unknown data format.
XML Ref to invalid character # near line 27:&amp;pcontrol=yes&amp;failed_pl=(a bunch of crap here)

But get this, I have Real installed on a second computer and it is working-- through the same switch.

Dagny

Tuesday, September 24, 2002 - 08:13 pm EditMoveDeleteIP
Is it possible your subscriptions ran out???

Dagny

Tuesday, September 24, 2002 - 08:14 pm EditMoveDeleteIP
Those having problems...did you buy the season pass or the monthy payment?? I paid monthly...still have some time to go on my subscription.

Kailas

Tuesday, September 24, 2002 - 08:14 pm EditMoveDeleteIP
I went through CBS website and clicked 24/7 icon. My AOL media player picked it up and I am viewing a better picture than I ever got on Real. <smile>

Letmeinthere

Tuesday, September 24, 2002 - 08:15 pm EditMoveDeleteIP
Wadsters, thanks for the pep talk. I did it all.. lol.

Rebooted pc
failed to get feeds
reinstalled RealOne
failed to get feeds <sufferin succotash>
rebooted pc
failed again <wtf?>
deleted program
reinstalled
failed yet again <#%*&!!!!>
emailed RealOne about their program

I kept getting error messages that the web link was invalid.

I gave up.
Called RealOne and was on hold for 15 mins to tech support so I hung up...

Letmeinthere

Tuesday, September 24, 2002 - 08:16 pm EditMoveDeleteIP
Monthly subscriber. Checked account, still had feeds. <thought maybe Mr. AmEx wasn't coughing up the readies to them or something but no, he paid em>