Archive through September 24, 2002
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TV ClubHouse: Archive: Archive TWO: Feeds down. If you have them, don't let them go.: Archive through September 24, 2002

Watcher

Tuesday, September 24, 2002 - 06:44 pm EditMoveDeleteIP
Still can't get on. :(

Anyone else still having problems? Help!

Stingerman

Tuesday, September 24, 2002 - 06:47 pm EditMoveDeleteIP
The only way that I got back on was to!!!!!!!!

UPDATE TO THE LATEST VERSION OF REALONE!!!!!!

After it updated I got that stupid Parental thing and just clicked on fill out later.

it wouldn't work unless I updated though.

Bmh

Tuesday, September 24, 2002 - 06:47 pm EditMoveDeleteIP
ya Cmc the movies are really cool to watch Dani and Lisa are really enjoying it..I am glad they gave them something to watch..brings back memories! :)

Sunrisedd

Tuesday, September 24, 2002 - 07:13 pm EditMoveDeleteIP
Still no feeds :(

Gina8642

Tuesday, September 24, 2002 - 07:16 pm EditMoveDeleteIP
I just got in, no problem. First time I've tried all day. I said 'set later' for the parental controls. It works.

Bigfan

Tuesday, September 24, 2002 - 07:17 pm EditMoveDeleteIP
no feeds here, realplayer 8

Scorpiomoon

Tuesday, September 24, 2002 - 07:19 pm EditMoveDeleteIP
I still can't get on.

I went through the Parental Control thing and got an error message. I downloaded RealOne again and continue to get error messages.

Draheid

Tuesday, September 24, 2002 - 07:23 pm EditMoveDeleteIP
STILL getting problems and not able to see the streams either. Now, I can't even dial into the Tech Support line on my cell phone (Free LD/Nights, etc.) UGhhhh

I also went through the parental controls, logged out and logged back in fine ... still no feed!

Loppes

Tuesday, September 24, 2002 - 07:24 pm EditMoveDeleteIP
I did like Gina and had no problem.
Lon

Bastable

Tuesday, September 24, 2002 - 07:25 pm EditMoveDeleteIP
Doesn't work for Macintosh, full stop.

Real bites.

Weary_Watcher

Tuesday, September 24, 2002 - 07:27 pm EditMoveDeleteIP
Thanks for the help. I got mine back following your instructions!

Dagny

Tuesday, September 24, 2002 - 07:27 pm EditMoveDeleteIP
Go to real.com and access your account manager...you can fill out your parental control options...and then it should work. (did for me)

Shadowkat

Tuesday, September 24, 2002 - 07:29 pm EditMoveDeleteIP
I've been trying for a while and finally got it working. I upgraded to the latest version of RealOne. I couldn't get on when I clicked on don't set controls, but when I clicked on set them later, it worked! Try it guys... it only took about 5 minutes on my cable modem to do the download.

Good luck!!

Chance

Tuesday, September 24, 2002 - 07:29 pm EditMoveDeleteIP
I used PC set later too and it worked so my feed connects and I get FOTH !!!!

Gina8642

Tuesday, September 24, 2002 - 07:33 pm EditMoveDeleteIP
Yeah, it's at FOTH again. For awhile it was on Lisa an Dani watching a tape of competitions.

It was one comp after another. None of the voice over comentary just the events, music and whatever was said live.

I watched the laser game. The sponges. And the dinner from hell. very funny.

Bastable

Tuesday, September 24, 2002 - 07:36 pm EditMoveDeleteIP
Oh my. They've already shown those, last week, when Amy and Jason were in the house. Good to know we're not missing anything.

CBS should be ashamed to partner with a company as lousy as Real.

Sunrisedd

Tuesday, September 24, 2002 - 07:37 pm EditMoveDeleteIP
Are you guys who have ypur feeds back, PC users. My Mac feeds are NOT back on :(

Ministryoftruth

Tuesday, September 24, 2002 - 07:38 pm EditMoveDeleteIP
Does anybody have a phone number for real tech. support? I still can't get on and their number seems to be top secret. Thanks.

Shadowkat

Tuesday, September 24, 2002 - 07:41 pm EditMoveDeleteIP
Mini,

Real Player Phone Numbers - Since they are so darn hard to find.

Customer Support: 1-888-768-3248
Technical Support: 1-206-674-2680


P.S. If you lose the numbers, they are now located at the top of the technical discussion area. Good luck!! :)

Sunrisedd

Tuesday, September 24, 2002 - 07:41 pm EditMoveDeleteIP
1-888-768-3248

Wadsters

Tuesday, September 24, 2002 - 07:42 pm EditMoveDeleteIP
Sunrise...PC here
Did u try what Dagny suggests above?
Worth a try maybe...

Bastable

Tuesday, September 24, 2002 - 07:45 pm EditMoveDeleteIP
As proven last month when many Mac people lost their feeds for nearly a week, Real Networks has the attitude that Macintosh users aren't as important as PC users, even though we all pay the same amount. Real is always changing its software without notice, leaving us Apples out of the loop (or, more accurately, in a loop), and then clean up the mess days and days later.

This is why I will never willingly do business with Real again. CBS should take a hard look at how it handles the live feeds. Say what you want about AOL, but it never screwed the feeds up when it was in charge of them.

Ministryoftruth

Tuesday, September 24, 2002 - 07:45 pm EditMoveDeleteIP
Thanks for the info. . . . of course they closed 10 minutes ago. This really sux.

Scorpiomoon

Tuesday, September 24, 2002 - 07:46 pm EditMoveDeleteIP
Well, blow me over with a feather.

I went to the CBS site and clicked on the live feeds link from there and I now have the feeds.

Sunrisedd

Tuesday, September 24, 2002 - 07:46 pm EditMoveDeleteIP
Yes, I tried Dagny suggestion. It is a PC solution :(