Sunrisedd | Tuesday, September 24, 2002 - 07:47 pm     Scorpiomoon are you a PC user or Mac?? |
Melinva | Tuesday, September 24, 2002 - 07:48 pm     Couldn't get in through real player so I went in through the cbs website. It worked fine that way. |
Dagny | Tuesday, September 24, 2002 - 07:51 pm     Yes...I am on a PC...not a Mac...but I also didn't upgrade my software. However I did upgrade when BB season started. Sorry it didn't help you any.. |
Tobor7 | Tuesday, September 24, 2002 - 07:54 pm     Same bad problems with me. (PC) Even filled in parental thing and it keeps asking me. Tried other sites to enter as well. Have tried all options. Does not work. I can't wait to DELETE Real Player from my computers! This is an outrage! |
Sunrisedd | Tuesday, September 24, 2002 - 07:55 pm     CBS site did not help either |
Draheid | Tuesday, September 24, 2002 - 07:58 pm     <> <> <> <> <> <> <> <> <> <> <> <> <---self moderation! The RealONE customer service closes at 7:30PM PT and I STILL can't get the feeds. I've done everything possible to get on and can't get there from here!!!
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Loppes | Tuesday, September 24, 2002 - 07:58 pm     When you update the RealPlayer, you should also do a disk cleanup and reboot your computer. Maybe that will help. Lon |
Scorpiomoon | Tuesday, September 24, 2002 - 07:58 pm     Sun: PC. This is total crap. |
Sunrisedd | Tuesday, September 24, 2002 - 08:01 pm     I have updated, thrown away old preferences and did a rebuild of my desktop...No feeds on the last night *snifle* |
Wadsters | Tuesday, September 24, 2002 - 08:01 pm     Just a thought, I had dumped all my cookies, went to real and signed in to re-create them, then I got the Parental control window...could have been a coincidence. |
Letmeinthere | Tuesday, September 24, 2002 - 08:02 pm     I couldn't do it either. Downloaded program again too. I ended up deleting the program and starting from scratch. Horrible. Fed up and not trying it again. <stomp, stomp, waah, waah> |
Fuddyduddy | Tuesday, September 24, 2002 - 08:03 pm     Customer support closes at 7:30 PC time.....I believe....don't know about tech support....but they have never been of help to me.... MAC OSX Realone I am so sick of this...I have "sign in"thingys from 1-11 on my desktop!!! LOL!! Time to write the Director of Customer Sevices again!! |
Loppes | Tuesday, September 24, 2002 - 08:03 pm     I'm not sure if this will help. Try it. Reboot your computer. Load your IE not your realplayer. In the URL paste the following link, then just hit return or go. It may load it automatically for you. Then you will have to save the link to the RealPlayer Favorites. http://start.real.com/rd?pid=bb3&url=bb3_quad.smil&rpcontexturl=_keep |
Letmeinthere | Tuesday, September 24, 2002 - 08:03 pm     BTW, i have a cable modem too on a pc. <it just ain't faaaaairrrrr> |
Sunrisedd | Tuesday, September 24, 2002 - 08:04 pm     *cries real tears* Withdrawal a night early... |
Marv | Tuesday, September 24, 2002 - 08:04 pm     FINALLY got my feeds. I didn't check this board first, so when the parental controls box popped up, I chose to set my parental controls instead of set them later. I set the PControl to off, logged out, but still could not start the feeds even through Draheid's no-time-out string. Tried upgrading (nope), tried CBS (nope), tried the bb3updates link (nope). Finally went back into my parental controls on Real and set them all to max (allow everything). Saved and logged out, tried my feeds and, voila, I'm in. Maybe this will help someone. |
Wadsters | Tuesday, September 24, 2002 - 08:08 pm     Letmeinthere I am cable on a PC as well. I am back up with the feeds. Don't give up...maybe a reboot and try again later. |
Sunrisedd | Tuesday, September 24, 2002 - 08:08 pm     No Loppes, but thanks for trying to help *crys more tears* *waaaaah* |
Sanfranjoshfan | Tuesday, September 24, 2002 - 08:08 pm     Looks to me like the same (*nearly* the same) kind of authentication crap as the last time. On my Mac using OSX and the OSX beta version of RealOne, I get an endless loop for parental controls....and then even after I sign in and disable them....guess what? It loops back to the parental sign in page...right back to good old Infinteloopville, USA. The thing is, I can still get the feeds in OS 9.2 (thru OSX's Classic mode) using Realplayer 8+. That's the exact same issue I had with the feeds when they were down for several days a few weeks back....only this time instead of a Gold Pass sign in loop, I get a Parental Controls sign in loop. I'm not all that upset, though....the feeds are a real bore now and the whole damn thing is over in a day anyhow. Besides, I haven't been able to enjoy having 50% of *everything* on the feeds be Dani anyhow... |
Tobor7 | Tuesday, September 24, 2002 - 08:12 pm     When I do that I get a RealOnePlayer error message: Unknown data format. XML Ref to invalid character # near line 27:&pcontrol=yes&failed_pl=(a bunch of crap here) But get this, I have Real installed on a second computer and it is working-- through the same switch. |
Dagny | Tuesday, September 24, 2002 - 08:13 pm     Is it possible your subscriptions ran out??? |
Dagny | Tuesday, September 24, 2002 - 08:14 pm     Those having problems...did you buy the season pass or the monthy payment?? I paid monthly...still have some time to go on my subscription. |
Kailas | Tuesday, September 24, 2002 - 08:14 pm     I went through CBS website and clicked 24/7 icon. My AOL media player picked it up and I am viewing a better picture than I ever got on Real. <smile> |
Letmeinthere | Tuesday, September 24, 2002 - 08:15 pm     Wadsters, thanks for the pep talk. I did it all.. lol. Rebooted pc failed to get feeds reinstalled RealOne failed to get feeds <sufferin succotash> rebooted pc failed again <wtf?> deleted program reinstalled failed yet again <#%*&!!!!> emailed RealOne about their program I kept getting error messages that the web link was invalid. I gave up. Called RealOne and was on hold for 15 mins to tech support so I hung up... |
Letmeinthere | Tuesday, September 24, 2002 - 08:16 pm     Monthly subscriber. Checked account, still had feeds. <thought maybe Mr. AmEx wasn't coughing up the readies to them or something but no, he paid em> |