Anyone having trouble with live feeds this morning?
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The ClubHouse: General Discussion Archives: Archive Three: Anyone having trouble with live feeds this morning?

Bandmom

Wednesday, July 17, 2002 - 07:36 am EditMoveDeleteIP
Real One won't let me log in this morning. Every time I log in it takes me back to the log in screen. I checked on my account and it shows that it is still active.

I tried to call them and was on hold for about 20 minutes and then hung up.

Crossfire

Wednesday, July 17, 2002 - 07:37 am EditMoveDeleteIP
Probably blowing up from the influx of Apple users.

They released a realone beta client for OS X this morning.

Jan

Wednesday, July 17, 2002 - 07:39 am EditMoveDeleteIP
according to the Live feeds wanted thread...real servers are down right now but expected to be up soon.

Maris

Wednesday, July 17, 2002 - 07:39 am EditMoveDeleteIP
same thing happens to me. I keep getting the free trial screen. I checked my account and it is active. I even redownloaded RealOne and nothing. Will have to wait and see. This is a bad day to lose feeds. I was looking forward to the nerves getting real tight today.

Northwestmom

Wednesday, July 17, 2002 - 07:45 am EditMoveDeleteIP
I somehow got through to Real w/o a wait - they are workin' on the prob and said the feed should be up soon - I hope so! I don't know what to do with myself..coffee and no BB?!?

Bandmom

Wednesday, July 17, 2002 - 07:45 am EditMoveDeleteIP
Thanks for responding. Finally my boss is out for the morning and I can watch them without watching my door and the server is down. Just my luck!

Maris, you may want to make sure they don't set up a second account for you. I had to sign up twice before I could get it to work a couple of weeks ago. I called Real One to make sure that I didn't have two accounts and was told that the only way I would have two accounts would be if I downloaded it twice.

Maris

Wednesday, July 17, 2002 - 07:50 am EditMoveDeleteIP
OOPs, thanks bandmom

Lauram

Wednesday, July 17, 2002 - 07:52 am EditMoveDeleteIP
North -- when I got through, she told me that they are having technical diffulties, unsure if the problem was with them or CBS. We should try back in an hour or so, if that didn't work give it another hour or so.

(By the way, we are talking about this in the all things technical thread)

Beagle

Wednesday, July 17, 2002 - 08:19 am EditMoveDeleteIP
Ughhh makes me feel like I've had a morning waisted of my free live feeds.

Zachsmom

Wednesday, July 17, 2002 - 08:27 am EditMoveDeleteIP
I find it amusing that when the feeds go down..there isn't NEAR the panic and when this board goes down..are we addicted to the houseguests or each other??

Northwestmom

Wednesday, July 17, 2002 - 08:28 am EditMoveDeleteIP
Thanks for the info, Lauram. Sorry if I posted in the wrong thread - I think I'll go back to being a lurker, I'm much better at that! :-)

Jan

Wednesday, July 17, 2002 - 08:31 am EditMoveDeleteIP
Hey North it's not that you posted in the wrong thread. I think Lauram just meant that if you wanted more info to go there as well. Most people are checking this thread and glad to get the info.

Don't be afraid to post. We are all harmless here!

Ryanc2002

Wednesday, July 17, 2002 - 08:31 am EditMoveDeleteIP
Northwestmom - No, once you de-lurk you cannot re-lurk. I'm going to create you a member folder so everyone can welcome you.

Northwestmom

Wednesday, July 17, 2002 - 08:39 am EditMoveDeleteIP
Thanks Jan & Ryan - I'm a total closet BB addict, I love this site and all the folks who are as addicted as I am! Now I know I'm posting in the wrong thread..lol I'll figure it out but I won't re-lurk! :-)

Nick325

Wednesday, July 17, 2002 - 08:59 am EditMoveDeleteIP
I was reading the ad to watch the feeds, and it said you need the big brother pass or the free 14 day trial. I'm using that free month of superpass that someone posted a couple days ago. Hopefully we can still use that.

Ryn

Wednesday, July 17, 2002 - 09:36 am EditMoveDeleteIP
grRRR - WHAT THE HECK????

ticking me offf...

Rolandcat

Wednesday, July 17, 2002 - 09:47 am EditMoveDeleteIP
Ryanc2002,
I am a new member also and did not know how to get a folder. I have been lurking since BB1 days.

Love the Live posters and Bunny Tales.

Thanks

Ryn

Wednesday, July 17, 2002 - 09:48 am EditMoveDeleteIP
Server is "down" still - I just called tech support - he says it will be up "Soon"

until then you will just be frustrated with the "sign up" thing - even though you might have already.

Ryanc2002

Wednesday, July 17, 2002 - 09:51 am EditMoveDeleteIP
Rolandcat - Done and done...Click on topics/members room/message board and you'll find your folder.

Ryn

Wednesday, July 17, 2002 - 09:53 am EditMoveDeleteIP
The technical support phone # for paying Real One users is 206-674-2680.

Only a one minute wait once I got through the menu. But he even knew why I was calling "this about big brother?" lol

Ryn

Wednesday, July 17, 2002 - 09:55 am EditMoveDeleteIP
FEEDS UP

Ryanc2002

Wednesday, July 17, 2002 - 09:56 am EditMoveDeleteIP
It's about time..I was starting to shake.

Wargod

Wednesday, July 17, 2002 - 09:58 am EditMoveDeleteIP
Hehe, everytime the phone rings they probably look at it and say, "Don't answer that, its another one of them crazy big brother people!" Someone answers, "I told you not to answer!" LOL

Thanks guys for the updates. Yesterday I was gripping because the real player kept freezing up......today I'd be happy to have that small problem, LOL!

Wargod

Wednesday, July 17, 2002 - 10:00 am EditMoveDeleteIP
YES!

Foh4ever

Wednesday, July 17, 2002 - 10:09 am EditMoveDeleteIP
oh thank gawd...

::: heaves a huge sigh of relief :::

ahh crap, we're addicted again, aren't we?

lol

Maris

Wednesday, July 17, 2002 - 10:12 am EditMoveDeleteIP
Yes but we will never know whether Josh made good on his promise to Lori to get up early and get to know Gerry. DARN

Ryanc2002

Wednesday, July 17, 2002 - 10:14 am EditMoveDeleteIP
Maris - Did Hardy or Nicole make good on their promise to get rid of CT? ;)

Maris

Wednesday, July 17, 2002 - 01:11 pm EditMoveDeleteIP
Is anyone having problems with feeds?

Maris

Wednesday, July 17, 2002 - 02:30 pm EditMoveDeleteIP
my feeds came back up but only for half an hour, I have tried to get intouch with real but cant find phone number. Does anyone have phone number for real? Sorry this probably isnt the place but I figure someone is more likely to read this than in the technical question area.

Ryn

Wednesday, July 17, 2002 - 02:43 pm EditMoveDeleteIP
Technical Support for current versions of RealOne Player, RealPlayer Plus and RealJukebox Plus is available in English an Spanish by phone in North America at 206-674-2680.

Monday - Friday, 2:00 am to 4:30 pm - Eastern Time
Saturday - Sunday, 4:30 am to 4:30 pm - Eastern Time

Ryn

Wednesday, July 17, 2002 - 02:44 pm EditMoveDeleteIP
I copied that from the technical questions area btw - the answer was there already ;)

Maris

Wednesday, July 17, 2002 - 02:54 pm EditMoveDeleteIP
Thanks so much Ryn, I will try that. Appreciate your answer. I couldnt find number in tehnical questions area, I did try. I must have been looking in the wrong place. I do appreciate your answering me, I have been going nuts for hours.

Ryn

Wednesday, July 17, 2002 - 03:16 pm EditMoveDeleteIP
it was/is the second to last post in the "Real Player Info" thread - I posted it this morning after I looked it up.

no problem :)