Author |
Message |
Sia
Member
03-10-2002
| Sunday, September 19, 2010 - 6:04 pm
Thanks. I didn't click on anything that came up after that message. All I did was disconnect from the internet immediately, write down the list of things that were supposed to be the infections, then close all windows and re-run my AVG virus protection. It showed clean. Then I downloaded the Microsoft Malicious Software Removal Tool and had it scan the laptop after it downloaded. Everything showed clean. I don't like Windows Vista, which is what this laptop runs on; I can't search for files like I'm used to doing with WinXP. Any suggestions. Or maybe nothing came up because the computer was clean. I use Ad-Aware. Do I still need the Malwarebytes? I thought I had that, too. Why isn't my list of loaded programs as easy to use/read as it was on Windows XP? I'm frustrated by all the changes. It really requires too much re-learning. Thanks much for helping me. I'm trying to double-check for safety; please understand that I am easily freaked out by computer security issues.
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Karuuna
Board Administrator
08-30-2000
| Sunday, September 19, 2010 - 7:03 pm
If you didn't click on anything, its' not likely that you got infected. I've just had better luck with Malwarebytes than AdAware, personally.
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Scout
Member
01-20-2005
| Wednesday, September 22, 2010 - 3:03 pm
I'm hoping someone here might be able to help me. When I try to watch a show online, it's always jerky, sometimes it's nothing more than a series of pictures - while the audio mostly continues uninterrupted. It's the same on all our computers - including the new one. We have high-speed internet. It seems like the programs are getting worse instead of better. We don't pay for HD for our tv. If they broadcast something online that is in HD, would that make any difference in the computer reception? Our VCR's are getting pretty dated and can't keep up with all the new shows, but it's frustrating trying to watch what we're seeing. Wondered if there might be some other setting on our computer that could be causing this?
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Chewpito
Member
01-03-2004
| Wednesday, September 22, 2010 - 8:10 pm
I want the answer to the same question....Scout! in the same boat....
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Jmm
Moderator
08-15-2002
| Wednesday, September 22, 2010 - 8:40 pm
Scout and Chewpito, Rather than go into a long explanation I just changed the cookie setting for you. Does it work now?
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Jimmer
Moderator
08-30-2000
| Wednesday, September 22, 2010 - 8:57 pm
Jmm, I think they are talking about watching videos in general (not the TVCH cookie issue). If your computer is a new one, you should be able to see videos. Perhaps you should test your Internet connection speed. Try this link and see what speed you are getting. http://www.speedtest.net/ For goodness sake though, don't click where it says Run a Free Scan. Click where it says "Begin Test".
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Scout
Member
01-19-2005
| Thursday, September 23, 2010 - 8:54 am
Jimmer - What's strange is that if I click on a link from MSN's homepage, the video I watch looks pretty normal, but if it's on one of the network's websites - like ABC - then it's not fluid. Sometimes, it's better than others and is only slightly jerky, other times so much so that it's almost impossible to watch. I checked the speed and it said the download was at 8.99 Mb/s, upload 4.2l Mb/s and Ping was 57. It just showed it at half the possible stars, so I'm not really sure what the numbers mean. My son has a Mac and watches online without any problems. I asked him to bring it with him this weekend and see how it does with our connection. I read somewhere that someone who had this problem said it was because of his virus protection and certain settings he had, but it wasn't very clear on how to fix it. Since DS's computer has no virus protection, if his works just fine on our connection, then I guess I'll know that it's possibly the cause?
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Karuuna
Board Administrator
08-30-2000
| Thursday, September 23, 2010 - 9:18 am
Scout, we had that issue too, that the virus protection was set too high (usually more appropriate for offices) and so the videos were pretty jerky. What virus software do you use?
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Scout
Member
01-19-2005
| Thursday, September 23, 2010 - 10:18 am
We've tried a couple of different ones. Right now, we have webroot on one and AVG on the other. We probably do have everything set to its highest protection because we've had a couple of really bad viruses. That's one of the reasons I want to see how it looks with my son's computer - since Macs aren't supposed to get viruses, he doesn't have any virus protection on his. Karuuna - when you changed your settings, did the online videos look pretty much as you'd see them on tv?
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Konamouse
Member
07-15-2001
| Thursday, September 23, 2010 - 10:29 am
Desk computer lost icons and startup overnight. Rebooted and it says it's loading XP, but all I end up getting is my wallpaper & cursor. Nothing else loads. Any thoughts?

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Jimmer
Moderator
08-30-2000
| Thursday, September 23, 2010 - 10:37 am
Maybe you have them turned off. Right click anywhere on the desktop with your mouse. One of the menu options will be "View" then "Show desktop icons". Scout, 8.99 Mb/s, upload 4.2l Mb/s sounds pretty fast to me so I don't think it is your connection.
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Karuuna
Board Administrator
08-30-2000
| Thursday, September 23, 2010 - 10:44 am
Scout, it depends on what time of day we are watching, actually. We have Comcast, and our speed varies with the neighborhood use. But yes, we couldn't even watch Youtubes, without letting them d/l first, and then hitting play. Now they just fly. If my neighbors are all surfing, I do the same with tv shows, hit pause, and walk away for awhile. then when I hit play, they play very nicely.
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Scout
Member
01-19-2005
| Thursday, September 23, 2010 - 11:30 am
Thanks so much Jimmer and Karuuna for the help. I really appreciate it. I'm anxious to see how it does with the Mac.
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Mictay
Member
09-29-2006
| Thursday, September 23, 2010 - 12:21 pm
Not really a problem with computer,but does anyone know if you can connect a laptop to a dvr from time warner cable?so i can record my shows on to a dvd.
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Sia
Member
03-10-2002
| Sunday, September 26, 2010 - 12:04 pm
I've tried repeatedly to try and install the Adobe Flash player update so I can upload photos to my facebook page more quickly. After several tries, I THINK I got it installed--yet I can't use it. When I try to add more photos to an album all I get is the suggestion that I install the flash player update again. I also can't use the Java option. All that works is the Simple Uploader, and it takes forty forevers to upload unedited photos, I guess because they're big. This is enough to make me want to pull out my hair. I am using the laptop/WinVista and pictures I put onto it from my camera via an SD card. Thanks for any help.
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Landileigh
Member
07-28-2002
| Sunday, September 26, 2010 - 2:25 pm
what browser are you using sia? if you're using chrome, then it's useless. you need to use either IE or firefox for that to work well with FB.
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Draheid
Board Administrator
09-08-2001
| Sunday, September 26, 2010 - 9:58 pm
Mictay: Not that I am aware of. The only DVR I know of that you can retrieve recordings from onto a computer are TiVo brand. Your other option would be to connect a DVD Recorder to the output of the DVR and record in real time directly onto a DVD. Sia: I am not familiar with any way to speed up the upload speed on any service. I have an incredibly fast cable internet connection, but that only really applies to download (viewing/receiving) speed. The upload speeds is less than 1Mbps. Depending on the resolution of your pictures, the file sizes of an original image could be very large. Our 6MP camera files are 1.4MB each and each takes 15 to 30 seconds to upload, depending on where we send them. Unless your trying to make the originals available for others to download, a lower resolution would be faster both uploading and for folks viewing your albums.
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Biscottiii
Member
05-29-2004
| Monday, September 27, 2010 - 1:52 am
Sia: "When I try to add more photos to an album all I get is the suggestion that I install the flash player update again." Just what I kept getting!!! Sia, I don't really want to give alot of advice. But a month or so ago I ran into similar issues and as I recall I had to go to the Adobe site itself to remove the old version (the uninstall didn't work via my MS Vista or via just upgrading which they said was normal - that the only way to remove old version was via Adobe). Then I installed the new Adobe version. The old version was still blocking. I've been functional since & have also since had an automatic upgrade to ?Adobe 10.1? that worked fine. Don't know if that helps, but I will put it out here just in case. Note, I use Firefox. http://download.cnet.com/Adobe-Flash-Player/3000-2378_4-10001055.html?tag=contentMain;contentBody;1d#editorsreview I think this was where I started getting info (BTW I have used 'CNET.com' for years for free software, troubleshooting and reviews): "Adobe's latest version of the Flash Player browser plug-in is just as trouble-free as previous versions, existing unobtrusively in your system until Web-based animations, games, or ubiquitous Flash ads require its services. The latest version downloads and installs quickly, and will probably always require a browser restart. Our tests turned up nothing to make us scratch our heads, and upgrading from version 9 to the current one has fixed for many people a bug that caused embedded video to freeze. ..."
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Biscottiii
Member
05-29-2004
| Monday, September 27, 2010 - 2:13 am
Sia, here's the place I did the uninstall (scratched on a napkin, but at least I found the web address): http://kb2.adobe.com/cps/141/tn_14157.html
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Konamouse
Member
07-15-2001
| Monday, September 27, 2010 - 9:27 am
Jimmer, no dice. My explorer.exe got corrupted somehow. Looks like the only fix will be a reinstall but I no longer have the disc that came with my computer (only have the ones for the laptops). It was time for a new desk computer anyway (and we'll just get a new printer/scanner at the same time). Good thing we have most every thing backed up on the two laptops.

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Sia
Member
03-10-2002
| Tuesday, September 28, 2010 - 7:25 pm
Thanks, everyone. Biscottiii, I did the uninstall and then reinstalled the flash player. when I go to add photos on facebook, I get the same dialogue box telling me to update flash player. Frustrating. I have looked at and modified some of my permissions in the Internet Options.
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Sia
Member
03-10-2002
| Tuesday, September 28, 2010 - 8:14 pm
OMG, I think it got it worked out. I took another look at the settings in the Internet Options and gave a few more things permission, specifically some ActiveX controls--with prompts first. I have been trying to keep my privacy/security settings as high as possible.
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Biscottiii
Member
05-29-2004
| Tuesday, September 28, 2010 - 11:51 pm
Sorry I wasn't able to help Sia, but whew I'm grateful you were able to figure! Still, it's useful to post this ugly experience in a step-by-step sequence. Utterly frustrating from my hours and hours experience! I promise there WILL be more 'Adobe-challenged' folks following in our footsteps! Maybe we saved them a few steps.
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Whoami
Member
08-02-2001
| Sunday, October 03, 2010 - 8:10 am
Here's a puzzler.... The little logo that shows up in the tab up top (and in the address bar) used to show a TVCH logo for me. Now I notice it is a Yahoo logo. is). FWIW, a Google search says its called a favicon or website icon. I asked in the Questions to Moderators thread first, to see if it was just me, or if something happened on the TVCH side. Two replies indicate others are still seeing the TVCH logo. So I guess its me. I wasn't aware the logo could change on the user. I thought it was something the website administrator had control over. All my other favorite websites still show their respective icons. So its not an across the board thing. Its just the TVCH icon that has changed for me. So somehow Yahoo got mixed into it for just me I guess. I'm using IE8. Does anyone know how I can get it to change back to TVCH for me?
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Karuuna
Board Administrator
08-30-2000
| Sunday, October 03, 2010 - 8:57 am
Whoami, for some reason your icon cache (also known as favicons) is corrupted. Try clearing your browsing history and cache, and the favicons should re-download for each site when you visit them again. (I think on PC's it's in Internet options, General, browsing history). Good luck!
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