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Biloxibelle
Member
12-21-2001
| Sunday, January 18, 2009 - 12:10 pm
Nope Annie it certainly wasn't Mary Mahoney's. That should have been our dining choice. This restaurant is on the Ocean Springs side of the bridge. The funny thing is before they changed venues it was a terrific restaurant. Nothing fancy, but it sure did taste good. Kind of a mom and pop diner type of place with blue plate specials and great all day breakfast menu. Had the same cook as long as I can remember. Not sure if they kept her or she stayed on, you can no longer see the kitchen like you used to. Before there was a big window right behind the counter. Kind of like that show with Alice, Mel and Flo. It sure didn't taste like her food. That is the whole thing Jimmer. My son and DIL were so stoked to take us there. Reservations were a must, since when they first opened the place was packed. I was uncomfortable making a big deal out of the food since they were both so disappointed in the experience. My DIL just kept apologizing and we just kept acting like it was fine, so not to make them feel bad. Plus I actually came out better then anyone on food. I brought my steak home and my dog had no complaints LOL. The other food was just to salty for him. Eeyore, our service was excellent had no complaints there whatsoever. Matter of facts she kept us in drinks, lots and lots of drinks. Every time I turned around she was bringing fresh glasses of drinks. Maybe she was aware of the mad salter LOL. She was well tipped. The deal with the dressing is it was their own. More times then not I love house dressings. Mine was sweeter then I cared for, but like you said that is my tastes only. For someone else it was probably great. Their signature ranch was way too salty for anyone. Thanks everyone for confirming a letter is in order. I am going to write them one. I will be sure to mention that the scallops were good and the service was great. Actually they also did a very nice job on renovating the property, it was a very nice dining atmosphere.
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Texannie
Member
07-16-2001
| Sunday, January 18, 2009 - 12:49 pm
great to know! aw..your poor dil. i feel for her. i think you did the right thing by not calling it to attention while you were there. i definitely like the letter idea. you can talk about your history with the place, how excited you were to go to their new location, how you thought they did a great job on the renovations, the great service you had, but were so very disappointed with the food, any why. i think they would listen to a letter that just wasn't ranting.
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Jimmer
Moderator
08-30-2000
| Sunday, January 18, 2009 - 12:50 pm
I think that is an excellent way to write the letter, Biloxibelle. If you just write a pure list of complaints it may appear that you are just miserable or looking for trouble. Pointing out a couple of good things as well as the many bad things adds balance and makes it clear that you are not a complainer.
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Colordeagua
Member
10-25-2003
| Sunday, January 18, 2009 - 3:24 pm
I will be sure to mention that the scallops were good.... I would have been happy.   I could live on scallops. But then I go very easy on the salt. Low sodium everything. No blood pressure problems here.
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Eeyoreslament
Member
07-20-2003
| Sunday, January 18, 2009 - 3:31 pm
I really wish more chefs would cut down on the salt. I think with all the low-sodium emphasis in the past several years, they need to adjust. Let people ADD salt if they need it.
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Hukdonreality
Member
09-29-2003
| Sunday, January 18, 2009 - 3:49 pm
No such thing as too salty for me! I salt a BLT and I salt ham, too. 
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Whoami
Member
08-03-2001
| Sunday, January 18, 2009 - 3:58 pm
I'm with ya on that one Huk! I look for sodium content on the packages of chips to the get saltiest ones, since for me the only reason to eat a chip is for the salt.
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Supergranny
Member
02-03-2005
| Sunday, January 18, 2009 - 4:31 pm
A few years ago when the non-smoking areas were very small in the restaurants...we went to eat breakfast at Denny's before meeting a group. We had to wait in a long line to get into the non-smoking area so we were relieved to finally get a table. Then we waited and waited and waited. People all around us were getting served but we weren't even offered coffee. Usually we would have walked out but by this time we only had a short time left. So when the hostess went to seat people at the table next to us, I stood up, went to the table, slammed my hand down on the table and said in a very loud voice "Maybe you should give us THIS table so we could get something to eat" I told the hostess. The look of shock on her face matched the look of disbelief on the people going to be seated. She gave me a bunch of stuttering and oh how she would see why we were not waited on. So then comes a little waitress who says she is not supposed to be our server but our "real" waitress walked out! Also she would make sure our order was rushed through. DH was trying very hard to pretend he wasn't with me (which was pretty dumb cause he was sitting at the table with me). In just a few minutes here came the COOK with our order and she had this grin on her face. Now I know they were all talking about this crazy lady and the cook wanted to see what I look like but she says "I understand you folks are real hungry. Your toast isn't done yet but it will be out real soon." That was the shortest time from ordering to getting put on our table but nevertheless we never went back again. I felt like the hostess should have noticed we were not being taken care of and DH...well I think he had his own reasons for not going in there again.
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Colordeagua
Member
10-25-2003
| Sunday, January 18, 2009 - 4:41 pm
Go, Supergranny! Good for you. Get me in the right mood and I'm up for making a scene or being part of it.
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Eeyoreslament
Member
07-20-2003
| Sunday, January 18, 2009 - 4:46 pm
Hostesses suck, for the most part. VERY FEW places really train hostesses to be aware of a table after they have been sat, and they aren't taught to inform the server that they sat table 320 for them either. Restaurant workers might as well be working on their own little islands. Very few people look at the big picture, very few people care about anything but what THEY are supposed to be doing for the people that are their responsibility. So often, I don't even LOOK in other sections. It's AWFUL when you've been working a single section all night, the restaurant's still pretty full, but the manager cuts people and you're supposed to take all remaining tables. Because you're already in the zone of focusing on your handful of tables, you forget to glance around for people outside of your section, who may have menus in front of them. Hostesses, they barely do a good job of greeting you, they rarely offer to take your coats and hang them, they seat you, and then they forget about you. And most of the times, they're not at their station, to retrieve your coats or say goodbye or say "please come again". Hostesses are either too young to serve alcohol, and therefore too young to have ANY business sense, or realize that the world doesn't revolve around them. Or, if the hostess is old enough to serve alcohol, then they are a CRAPPY hostess, because they wanted to serve and got denied, so they are just bitter and don't give two craps. Every so often, you get this GEM of a hostess, who is old enough to have a work ethic, but maybe "hates the stress" of serving, and they do a good job. But it's rare.
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Supergranny
Member
02-03-2005
| Sunday, January 18, 2009 - 5:12 pm
The hostess was older but also if a waitress just ups and quits/walks out, don't others notice? I still feel to this day that was a cop-out since everyone around us was being waited on. I had a group dine out in Deming New Mexico at this darling little Italian place. I think I had about 30 Escapees sign up. Anyway we had all given our orders and we were chatting away when there came this big commotion and a loud clatter like maybe someone had slammed down a tray of utensils. Out came the owner who apologized and said she needed to take our orders again. We all just laughed it off and gave our orders again. It was treated like that evenings entertainment and no one was upset. This stuff happens...but they did know they were short a waitress!
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Biloxibelle
Member
12-21-2001
| Sunday, January 18, 2009 - 6:00 pm
Oh don't get me wrong, I Love salt, with a capital L. This was more then anyone could like. I tasted my husbands salad and my first thought was they made a mistake and mixed up ingredients. But when the seafood was seasoned the same way I knew it was just plain wrong. LOL the same thing happened to us at a Denny's. This one was in FL. We already placed our order. Not too much time had passed, but just enough we started to wonder where our food was. The manager came out and told us our waitress walked out and took her order pad with her. They took our order again and comped our meal.
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Teachmichigan
Member
07-22-2001
| Sunday, January 18, 2009 - 7:01 pm
As both an ex-waitress and ex- hostess, let me assure, not all hostesses are incompetent. I always told my servers when a table was seated, and since I could see almost the entire restaurant from my stand, I also kept an eye out to be sure water was at least brought within 2-3 minutes or I got it myself. Nope - I wasn't old enough to serve alcohol, but I did have common sense and was service-minded. Most of the other hostesses in our restaurant were the same way. I'm sorry that hasn't been your experience, Eeyore.
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Wargod
Moderator
07-16-2001
| Sunday, January 18, 2009 - 9:50 pm
Is kitchen nightmares the one where he goes in and redoes the restuarant and menu? There's a little family owned Italian restaurant and bar here in town that was on the show that does that last year. We used to love that place. On the rare occassions we wanted to go to a bar, we always chose that one cuz it was small, quiet, and fairly inexpensive. The restaurant itself was great, really good pasta dishes and service, decent prices. Wasn't the type of place you had to dress up to go to, but also wasn't the type of place you took kids, so great date night restaurant. They were usually pretty busy, though not terribly crowded. We went in a few months after they were on that show and it was terrible. The prices had double and 90% of the menu was pizzas. The pizza we ordered was awful. There were only two other tables of people, but it took 45 minutes for us to get our food and other than when they were taking our order and dropping off the food and bill at the same time, we never saw our server. We were in the middle of major plumbing repair at home and were too tired to leave and go somewhere else! When we told the bartender (owners daughter) how much worse it was than it'd been before they'd been on the show, she told us about the only business they'd kept was the bar regulars. Said they were getting people coming in to check it out who'd seen it on the show or read about it in the paper, but weren't having much return business.
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