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Archive through November 02, 2008

Reality TVClubHouse Discussions: General Discussions ARCHIVES: Jan ~ Apr 2009: All Things Technical: The Help Desk: Computer Problems? Ask Here (ARCHIVES): Archive through November 02, 2008 users admin

Author Message
Costacat
Member

07-15-2000

Monday, September 01, 2008 - 12:13 pm   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Grumpy, you can reinstall Windows yourself. Be sure to save off any personal settings including anything in your My Documents folder. Insert the Restore disc and follow the prompts to reinstall Windows. It does NOT take days, it takes a few hours.

Grumpy
Member

02-08-2004

Saturday, September 06, 2008 - 6:50 pm   Edit Post Move Post Delete Post View Post Send Grumpy a private message Print Post    
Hey Costacat. We tried to put in our disc to restore and it wouldnt read it. So we took it in. Somehow they got to reinstall it. Now it sits in California because the minute I brought it home, the mother board goes out!! AAArrrgggg! I miss my puter. its been 2 weeks!! Poor me.

Costacat
Member

07-15-2000

Saturday, September 06, 2008 - 7:06 pm   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
LOL! Poor you!

Grumpy
Member

02-08-2004

Saturday, September 06, 2008 - 7:18 pm   Edit Post Move Post Delete Post View Post Send Grumpy a private message Print Post    
They said I should get it back 9-9-08 BUT they also said it was going to Denver!!!! So it may be another week n a half!! They obviously dont have a clue or they are dumber than a box of bird poop!!

Grumpy
Member

02-08-2004

Saturday, September 13, 2008 - 10:28 am   Edit Post Move Post Delete Post View Post Send Grumpy a private message Print Post    
Well good news and some not so good news. I finally got my JC, computer, back. They replaced the mother board, keyboard, ram, and one other thing. I got it last night and put Trend Micro Virus Scan and Webroot. Every time I run Trend Micro after 3-4 minutes it freezes up the whole computer. Nothing responds and Control,Alt, Delete doesnt respond either. It works before JC freezes up. I uninstalled Trend, but was wondering if anyone else has had that problem, or if JC still is somehow broken. I havent had a freeze up like that since I uninstalled it, but it also only froze while running Trend.

Costacat
Member

07-15-2000

Saturday, September 13, 2008 - 11:12 am   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
What's JC?

Grumpy
Member

02-08-2004

Saturday, September 13, 2008 - 1:51 pm   Edit Post Move Post Delete Post View Post Send Grumpy a private message Print Post    
Jiminy Cricket. My computer. Thats its name.

Mameblanche
Member

08-24-2002

Saturday, September 13, 2008 - 1:52 pm   Edit Post Move Post Delete Post View Post Send Mameblanche a private message Print Post    
Grumpy my computer is named Delilah... Dell... get it?

Costacat
Member

07-15-2000

Saturday, September 13, 2008 - 4:13 pm   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
It's possible there's an incompatibility with Trend Micro and your system. It's also possible that your memory is corrupt (even knew memory can be wonky). Have you verified Trend's system requirements against your "new" system?

Grumpy
Member

02-08-2004

Saturday, September 13, 2008 - 8:58 pm   Edit Post Move Post Delete Post View Post Send Grumpy a private message Print Post    
Costacat, well, I am supposing its the same. I reinstalled Trend just to see and again it froze up. How can I tell if its different memory? AVG and Webroot doesnt freeze it up.


Mame, LOL. That is cute. I get it.

Colordeagua
Member

10-25-2003

Saturday, October 04, 2008 - 11:28 pm   Edit Post Move Post Delete Post View Post Send Colordeagua a private message Print Post    
Just a little.... No problems at all since I got new computer, then screen.

For the last few nights, when I shut down I get error message, if that's what it is --

End Program - sprtcmd.exe

This program is not responding....

Then two boxes: END NOW or CANCEL

I click on END NOW and it finishes shutting down. Whazzup?

Costacat
Member

07-15-2000

Sunday, October 05, 2008 - 8:16 am   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Color, I can't remember what system you have, but that's a Dell file (it's for Dell Support Center). I don't know why you're getting the not responding error... I'd contact Dell support.

Mameblanche
Member

08-24-2002

Sunday, October 05, 2008 - 8:47 am   Edit Post Move Post Delete Post View Post Send Mameblanche a private message Print Post    
S.O.S. Hi Costa and all you brainy computer people out there...

DH has an annoying computer problem - Each and every time he goes onto the INTERNET he gets this popup warning message he thinks is from Macafee:

SPYWARE DOCTOR
Malicious Action Blocked
iexplore dot exe is attempting to access a file
Path c:\program files \ mywaysa\ srchasde \descras dot dll
Thread -adware dot websearch_toolbar
Risk level: elevated

So is there a real problem, or is this just an error or spam, and how does he get rid of this popup????

Colordeagua
Member

10-25-2003

Sunday, October 05, 2008 - 8:56 am   Edit Post Move Post Delete Post View Post Send Colordeagua a private message Print Post    
Computer is Dell. Screen is ViewSonic. Windows XP Pro.

Ladytex
Member

09-27-2001

Sunday, October 05, 2008 - 9:11 am   Edit Post Move Post Delete Post View Post Send Ladytex a private message Print Post    
MB, personally I'd go to add/remove programs and get rid of the websearch toolbar and the mywebsearch and the like. They are notorious for harboring spyware ...

Mameblanche
Member

08-24-2002

Sunday, October 05, 2008 - 10:01 am   Edit Post Move Post Delete Post View Post Send Mameblanche a private message Print Post    
Thx LadyT! I've printed out your advice for him!

Costacat
Member

07-15-2000

Sunday, October 05, 2008 - 11:53 am   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Mame, it's not spyware, it's apparently a browser helper object (basically a search assistant). It probably should also NOT be removed. Tell hubby to tell McAfee that it's an OK file and to leave him alone! If it's MySearch or something like that is showing up in the browser toolbar, get rid of it there.

For more info on the Dell MyWay search bar, see the Dell forums.

ETA, I don't know if I'd remove it, but I'd see if there's some way to disable it.

Ladytex
Member

09-27-2001

Sunday, October 05, 2008 - 12:40 pm   Edit Post Move Post Delete Post View Post Send Ladytex a private message Print Post    
That's one of the first things I remove in add/remove programs at work when I get my dells in.

Mameblanche
Member

08-24-2002

Sunday, October 05, 2008 - 2:00 pm   Edit Post Move Post Delete Post View Post Send Mameblanche a private message Print Post    
Thx Costa and LadyT...

I've been printing up your advice and putting it on DH's desk. He's afraid to delete anything 'til he's absolutely sure he knows what he's doing.

Hoping that Dra will also weigh in with his sage advice. Hint hint.

Oldtex
Member

03-06-2006

Tuesday, October 07, 2008 - 10:41 pm   Edit Post Move Post Delete Post View Post Send Oldtex a private message Print Post    
What's my problem?

DSL was finally made available to us, it's at&t (if that matters).

We seem to have worked out some of the problems, but I mainly wanted it to view videos and network programs. The videos will play for a few seconds, stop (and shows that reloading circle) and sound also stops and then resumes again. Is there a resolution to this problem, or do I need to get my personal tech out here? The videos aren't suppose to just stop and start are they?

Any advice is appreciated. I may not understand it, but I really do appreciate you guys.

Colordeagua
Member

10-25-2003

Wednesday, October 08, 2008 - 6:57 am   Edit Post Move Post Delete Post View Post Send Colordeagua a private message Print Post    
Oldtex, I have AT&T too. I think that's got to do with the buffer, so the speed of the connection. Sometimes it happens to me and sometimes it doesn't. It's OK. Don't think there's anything to be done about it. If you / we had faster cable connection, would not happen -- or not as much. Someone correct me if I'm wrong.

Costacat
Member

07-15-2000

Wednesday, October 08, 2008 - 7:36 am   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
It depends on the speed of the connection. But it can also depend on the traffic on the site where the video's posted. YouTube can be busy, and often a popular video (top hit of the day) can have so many people viewing it that they can't keep up.

If it happens to every single video you watch no matter where it's from, then it's likely a problem with your connection. If it happens only at one site, or only during specific times of the day, then it's like the site's issue.

Oldtex
Member

03-06-2006

Wednesday, October 08, 2008 - 8:58 am   Edit Post Move Post Delete Post View Post Send Oldtex a private message Print Post    
OK, thanks for responding. So it may not be me, it's just something that happens. If my tech friend comes out, I'll have him check it too.

Csnog
Member

07-18-2002

Friday, October 31, 2008 - 6:50 am   Edit Post Move Post Delete Post View Post Send Csnog a private message Print Post    
I had to buy a new keyboard and it came with a mouse. No information about the mouse was included.

Microsoft wireless laser 5000

Problem is that it has a magnifier button on the side that I want to disable.

Is there a way to do this?

Heyltslori
Moderator

09-15-2001

Sunday, November 02, 2008 - 6:39 pm   Edit Post Move Post Delete Post View Post Send Heyltslori a private message Print Post    
A friend of mine has windows vista. He was going to download an Adobe update and got the windows security warning. He tried to click ok (or whatever) and was unable to. Finally just closed adobe, but the security warning stayed on the screen. Re-booted...security warning still there. Ran his anti virus programs, and the security warning is still there. Any ideas?