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Hukdonreality
Member
09-29-2003
| Sunday, August 17, 2008 - 2:49 pm
Been on the phone with my niece for a while...Serate, what a generous thing to do with that gift card!
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Dogdoc
Member
09-29-2001
| Sunday, August 17, 2008 - 3:32 pm
That reminds me of what happened to a friend of mine. She returned to a parking lot to get her car. A lady started screaming at her about her car taking up two spaces. My friend couldn't get a word in edgewise. While this was going on, the people who were the ones that actually had taken the two spaces arrived, got in their car and drove away. Of course the screaming lady did not apologize.
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Teachmichigan
Member
07-22-2001
| Sunday, August 17, 2008 - 5:36 pm
War - propane has gone up about 75% in the last year. YEAH Serate! Glad you handled it well, and glad the manager had a brain (maybe he can loan it to his employee).
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Pamy
Member
01-02-2002
| Sunday, August 17, 2008 - 6:59 pm
I love what you plan to do with the gift card!! I think your story now belongs in a 'Happy endings' type thread 
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Mameblanche
Member
08-24-2002
| Sunday, August 17, 2008 - 7:34 pm
Holly it's called being totally addicted to TVCH and the kindly, fun folks here. LOL. Seriously I've only been on here a little bit today, compared to most days. AND I've spaced it out today and read a book and taken several naps, etc.
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Wargod
Moderator
07-16-2001
| Sunday, August 17, 2008 - 9:38 pm
Serate, I'm so glad you guys complained. What bizarre behavior from that woman and the employee. My mils in the same situation, some days she's perfectly fine, others not. Because she can be fine one minute and not the next, she always parks in handicapped spaces. Some of the looks I've seen her get are pretty nasty. Just goes to show, you never know what people are going through. On the same subject...one of the drs offices I take my aunt to has a patient loading/unloading drop zone in front. She too has the placard, but I almost never park in hadicapped spots with her because I can always pull up right out front and get her in and out quickly. This one though is pretty nifty, I just pull up into the zone, get her out and walk her inside and right there by the door is a bunch of chairs. She can sit while I run back out and park my car, then when we're done, I take her down and sit her in the chairs, go get hte car and back to the loading zone to run in and get her. Takes maybe 4-5 minutes to get her in and out. It drives me absolutely insane when people park there and go up into an office (rather dropping someone off or for their own business) and stay parked there. One day I actually set there waiting for 20 minutes for someone to come back and move their car. Finally had parking lot security come around and ask what the heck I was doing. Told him my aunt was inside, had been waiting for the person in this car to come back, by then there were no handicapped spots open and if I'd pulled up next to the car I'd be blocking traffic, and there was no way my aunt could walk across the parking lot so I was waiting. He was so nice, blocked off traffic and sent people the other way so I could pull up, run in and get her and get out of there. Teach, ouch! That's insane!
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Pamy
Member
01-02-2002
| Sunday, August 17, 2008 - 9:38 pm
i know that even when my fibro is at its worst I still find comming here and posting/reading theraputic now when I had a bad bout of tendinitus years ago I could barely type two words without pain but fibro doesnt bother my typing fingers 
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Dipo
Member
04-23-2002
| Monday, August 18, 2008 - 10:44 am
I can vouch for the increase in gas and probably electric. I get charged a buck and change for having my gas on through the summer (only have gas heat) and I noticed it is now costs me 3 bucks and change. I can have it turned off to save the charge, but then I have to schedule someone from PG&E to come out and turn it back on.
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Karen
Member
09-07-2004
| Monday, August 18, 2008 - 2:42 pm
We're not "that type" who tries to turn a situation into free stuff. OK, I'm LOL at this, because that's what I've come to gripe about. I need some outsider input. As you may or may not know, Don and I took seven family members to Belize last month to get married on the beach. The night before the wedding, we returned from an all day excursion to find that the villa we'd rented had been broken into and robbed. I had police on my doorstep on my wedding day! VERY long story short... I practically had to beg them to initiate any sort of conversation with these guys. When we returned home to Canada I thought for sure there'd be a message, an email, something from the property management. Nothing (even though they were alerted of the robbery the night it happened). I sent an email asking for their thoughts on our situation, to which came the reply, "On vacation for a month, will get back to you when I return". The basic facts are these: * the bedroom window that the theives gained entry through (on the ground floor, the room Don and I had been sleeping in) had still not been replaced when we left five days later. * security locks on windows did not work * front door deadbolt was useless, as once it was locked it could not be unlocked * the first question we asked the caretaker (who lives ON-SITE, btw) was how safe was it? The reply, verbatim, was "No crime, no violence, no robbery." After being broken into, the police and a number of neighbors up and down the beach told us of a number of homes in the area that had recently (as in, within a month) been burgled. * there were a number of other maintenance issues as well (things like flashlight not working, A/C not working, shower not working, etc., etc.) After over a month, I threatened to write to the Tourism Board about my situation if they didn't reply. Sure enough, next day I get an email from them asking what compensation I thought was fair. I asked for 50% of our payment to be returned. They've come back offering me a free seven night stay at the same property. I replied telling them that I wasn't willing to invest over $2000 in airfare to risk a repeat experience, and that I stand by my request for a refund. They finally came back today - a week later - saying that the free stay was their final offer. So now I'm packaging up the entire email string and getting ready to forward it to the Belize Tourism Commission, the mayor of the town I was in, my wedding planner (who happens to be the management lady's SIL - and who told us we should demand a FULL refund from these guys), the local newspaper... anyone who has their hands in any form of tourism there. My question, I suppose, is if I'm being reasonable asking for a refund? Don and I spent over $12,000 in the country of Belize, and we brought seven other people with us who each easily invested $1,500. The amount I'm requesting to be refunded is less than $2,000 USD. Belize is very focused on ensuring that the toursits want to come back, and I'm thinking that the only way to ensure I get my money is to involve the tourism board. Too harsh?
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Rissa
Member
03-20-2006
| Monday, August 18, 2008 - 6:22 pm
I look at their offer of a 7 day stay as an attempt to get more money from you, not compensate in any way. Like you said.. you would have to SPEND a lot of money to take advantage of the free stay, airfare, insurance, dining, etc. In this case a partial refund is more than reasonable and then leave it to you to decide how to spend that (whether or not that is on another visit to their resort). I would advise them that you are declining their offer (and why) and what actions you will now be taking, include a date by which time you will be taking said action. I am sure someone here has more experience with either the industry or this specific issue. GOOD LUCK and sorry to hear about the honeymoon mishap.
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Ddr
Member
08-19-2001
| Monday, August 18, 2008 - 6:32 pm
Karen, you also might want to post about your experience there at various tourism websites, like Trip Advisor.
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Pamy
Member
01-02-2002
| Monday, August 18, 2008 - 7:12 pm
Karen, I think you are being more than fair. I am surprised they havent agreed to refund after you told them all the places you planned to send letters to. Maybe when they see a copy of the letter you plan to mail they will change their mind.
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Serate
Member
08-21-2001
| Monday, August 18, 2008 - 8:21 pm
Karen in no way does your experience compare to ours. [We would not have complained if the Walmart employee had not followed us into the store, and we turned towards customer service just to get him to back off which he did not, so we thought why the heck not.] What you are asking is MORE than fair. BUT don't hold your breath. When my college basketball team went to Belgium one year, there was about $1000.00 stuff stolen from the Belgium airport customs total, spread out over 25 people. Their compensation? 2 free round trip tickets to Belgium. Um, yeah that compensates everybody who lost items. I do hope you get your $$$$.
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Mameblanche
Member
08-24-2002
| Tuesday, August 19, 2008 - 9:42 am
Karen, I agree that you are taking all the right steps. But since they said it was their final offer I wouldn't give them the courtesy of contacting them again. I'd just do what you told them you were going to do, ie contacting the newspapers, tourism bureau etc. And ITA about posting this on other travel boards.
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Karen
Member
09-07-2004
| Tuesday, August 19, 2008 - 10:53 am
That's exactly what I plan to do, Mame. I already told them I wouldn't hesitate to forward our correspondence on. I spent almost an hour last night collecting all the emails and formatting into one readable word doc - it's nine pages so far and not quite done. Thanks for all the support, guys. I was starting to wonder if I was being unreasonable asking for a refund... (how very Canadian of me, afraid to ask for what I think is right, lol). I'll keep you all posted on an outcome.
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Ophiliasgrandma
Member
09-04-2001
| Tuesday, August 19, 2008 - 11:25 am
Just got back from a cruise and tried to pay my Chase Visa by phone, which I've done forever. Now there is a $9 fee. Had to run to PO in order to get pymt there by Monday. Grrrr! So be aware, folks, if you are used to making a lateish Visa payment by phone.
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Serate
Member
08-21-2001
| Wednesday, August 20, 2008 - 10:25 am
ATTENTION DIRECTV CUSTOMERS As of Monday August 18, 2008 DirecTV's customer service has been outsourced to Nigeria. If a technician comes to your house, after he/she is done calling in the job, you will then be handed the phone to speak to the customer service representative. The representative will mangle your name even after you repeat it 5 times. [This one actually figured out what one name I will NOT tolerate and called me by it over and over. I kept repeating MY NAME IS SERATE but he wouldn't listen.] Once he/she is done mangling your name over and over, he/she will badger you to listen to a spiel about their new offers only for homeowners. [Note to self - lie next time when they ask if you own your home. Actually would not be a lie for me since it is in hubby's name.] When you repeat over and over that he/she will have to speak to the owner of the house and you will not set up an appointment, go ahead and set up an appointment for him/her to call at 5:30 not letting them know that you will be outside with your darling husband working on the front deck and neither will be available to answer the phone. And since I'm griping, we'd only have 6 months left on our contract with DirecTV if hubby would not have just HAD to have HD channels for downstairs. Now we have 1 1/2 years before our contract is up.
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Prisonerno6
Member
08-31-2002
| Friday, August 22, 2008 - 5:25 am
Did you ever have one of those days/weeks/months where it seems like you exist only to make other people happy, not yourself? When you realize you are surrounded by people who expect you to solve their problems but you can't rely on any of them to help you solve yours? Yea, my life kinda sucks right now.
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Denecee
Member
09-05-2002
| Friday, August 22, 2008 - 9:34 am
((Prisonerno6)) Hope your day/week/months get better!! and yes I have
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Prisonerno6
Member
08-31-2002
| Friday, August 22, 2008 - 11:29 am
Thanks. Things always get better a few weeks after the semester starts, but at this time of year I am forced to recognize how astonishingly selfish and self-centered many of the people with whom I work act. Sometimes I wonder how they manage to wipe their bums all by themselves.
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Serate
Member
08-21-2001
| Wednesday, August 27, 2008 - 8:55 am
I am SO tired of the middle/high school students that are picked up at our corner. For a year and a half I have had to pick up TONS of trash during the school year. I have complained to the school but it's always you can't prove it is our students doing it. Hmmmm it only happens on Monday - Friday that there is school, later than 6am but earlier than 8am and the kids are there from about 7am - 7:15. They climb on our chain link fence, when it's icy they slide and slam into the fence or garage door. There is a huge chunk of concrete that they broke loose - I watched them break it loose - on the curb that I have called the city about a few times. All the city does is come and fit it back in place like a piece of a puzzle. Then give us a citation the one day I decided not to call them. [Which BTW we had taken off our record.] We were pretty sure a couple of these kids were involved in the vandalism to our yard last fall. Talking nice to these kids gets you no where. Talking stern to these kids gets you no where. Talking to the school gets you no where. Can't talk to the parents cuz I don't know where any but 1 live, and he's not the trouble maker. These boys are so bad that there no longer are any girls at the bus stop. They, along with some other boys, have to walk 3 blocks to the bus stop. But because of these boys, walk an extra 3 blocks to the next bus stop. Today I called the police. When we moved here the owners had put some fancy smancy cement border blocks around the inside corner sidewalks. We have hated them since day 1. They are just weed magnets. I hate to pull weeds. Besides we took all the mulch out around the tree there, and grass has grown now. After last winter we had talked about removing the blocks because they catch up the snow blower. But we never got around to doing it. Sunday a little girl was riding her bike and went to go around the corner and hit the blocks instead and wrecked her bike. She was ok, her parents weren't upset, but we decided we were going to remove the blocks. Hubby's gone this week and said to wait until next, but I decided to go ahead and do it. Filled in the area that was lower than the sidewalk with dirt. This morning I get up around 7:30 and when I went to get the paper I saw what these darling little men had done. Dug out the majority of the dirt that I had packed in. There was so much dirt gone that I have no idea where it all went. Not enough on the sidewalk to replace what is missing.
Grrrrrr. So I had had enough and called the police to ask who I was to complain to in a situation like this. They said them and sent an officer out. She was the same one that came out last fall with the vandalism call. I felt bad - again - that they sent somebody out for such a small problem. But she said they needed to nip in in the bud before these kids decide to they can get away with anything. She told me that they would file a complaint with the school and request a letter go out to all the people picked up here on what there expected behavior was. Told her about the kids who walked even farther so they wouldn't have to stand with these guys. She said the bus driver would know exactly which students were picked up today but that usually the school would send a letter to all kids w/i a 3 bus stop area. Said that the letter would be sent by the school because they were obligated to send the police a copy of the letter and a list of all who was sent the letter since the request came from the police. The police are also going to drive by more often between 7 & 7:15 am. The trash, not much we can do about it but pick it up or kick it out in the street. Wait, I'd never do that now would I? While I don't want to sweep up dirt everyday, it's more the danger factor. When they dug out the dirt, there was a 1" - 2" drop from the sidewalk to the dirt. Negative Nancy here, all I for see is more vandalism at night like the yard was done. But we can't go on just letting them get away with stuff because we are afraid they will do worse. I can't wait for us to move, and I WILL make sure we are not near a middle/high school bus stop.
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Escapee
Member
06-15-2004
| Wednesday, August 27, 2008 - 8:58 am
Two words: Electric Fence
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Hukdonreality
Member
09-29-2003
| Wednesday, August 27, 2008 - 9:01 am
Set a video camera up on a tripod and sit right there taping them. I was having trouble with the idiot kids from 2 houses away (and their gang of goons), throwing trash on MY yard instead of carrying it to their own house. When I heard a bottle hit the ground one night, I ran outside with my camera and snapped a bunch of pictures of them. Then I picked the bottle up and threw it on their lawn. I heard one of them say, "hey, she just threw that bottle on your lawn!" I told them that I had their pictures doing it, and that if I saw it happen again I would have them arrested. No trouble since. I don't care if I'm known as the neighborhood "Crabby Appleton," I'm just hating on this group of losers.
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Dipo
Member
04-23-2002
| Wednesday, August 27, 2008 - 9:18 am
LOL, I was just going to say you should stand very obviously on your porch a few mornings with a camcorder, but I see Hukdonreality beat me to it.
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Dfennessey
Member
07-25-2004
| Wednesday, August 27, 2008 - 9:20 am
I am having the sort of the same kind of trouble but it is with a grown woman, she is in her 60's and becsuse one of my neighbors (I live in an apartment building) decided to plant plants around the building and really made it look nice. So this psyco neighbor (who does not live in our building) has decided the yard looks like crap and now is calling the board of health because she does not like where the trash barrels are kept she says they are too close to her yard and they should be on the other side of the building and up against the building (so it would actually be underneath someones bedroom window. She accused my roomate of calling the cops on her about a month ago(which did not happen because we were not even home when the call to the police was made) Now this week she is saying it was me who called the cops(may I remind you I was not home either when the call was made)
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