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Whoami
Member
08-03-2001
| Tuesday, August 26, 2008 - 1:31 pm
I may as well ask this here while I wait for an answer from Comcast. We've noticed lately that we can't get Closed Captioning on TNT via the digital signal on Comcast. We have two TV's hooked up to analog only, and two hooked up to DVR's (and thus, the digital signal). All 4 TV's are set up to show CC at all times. Just now went around to all the TV's and put them all on TNT. The analog TV's both had CC, the DVR tvs did not. To further the experiment, I also put the living room TV on analog (we have the cable split there so we can bypass the DVR while it records two shows, and we can watch a third show on the analog signal live). When watching the same TV under the analog signal, the CC is showing up. Switch it back over to the DVR, and the CC goes away. I've looked around on the settings of the DVR's to see if there is anything enabling/disabling the CC, but there is nothing. My diagnosis to this point is that it is the digital signal itself, since both DVR's have the same problem. Besides, at one point I remember we could watch the TNT shows with CC. So it did work at one point. As far as I know, the CC is working on all other channels. Has anyone come across this problem? Anyone know of any fixes? I just now e-mailed Comcast about it. My expectation of them though is that they'll direct me to their website's FAQ section, and/or tell me to make sure my television's setting is set to display CC. I could probably bet your next paycheck on this expectation. So, I figured before I get their response and get ticked off, I'd see if anyone with more sense than them has any ideas.
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Kitt
Member
09-06-2000
| Tuesday, August 26, 2008 - 3:32 pm
It sounds like you've narrowed it down to being a problem with the TNT signal, so maybe it's worth asking TNT too? Sometimes networks get mad at the broadcaster if their signal's not being broadcast properly. But other than that I don't have a clue, except a guess that TNT have done something to ease their switch to digital and it's unintentionally affected the CC. http://support.tnt.tv/ics/support/default.asp?deptID=5477
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Whoami
Member
08-03-2001
| Tuesday, August 26, 2008 - 4:51 pm
Thanks Kitt. I actually went to TNT's site first. But when I saw their FAQ state that all their shows broadcast with CC, I started investigating on our end. But now that you mention it, I may as well e-mail them too.
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Grumpy
Member
02-08-2004
| Tuesday, August 26, 2008 - 5:31 pm
Whoami, did you make sure the CC is on on your TVs? Or go to Comcasts website and look at their FAQS section? Are you ticked off yet? We tried to turn ours on and it doesnt work either. Hope I got under your skin. LUV YA
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Serate
Member
08-21-2001
| Tuesday, August 26, 2008 - 7:25 pm
Who I have DirecTV but just checked and our TNT shows the CC so I wouldn't think it's a TNT problem.
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Kitt
Member
09-06-2000
| Tuesday, August 26, 2008 - 7:37 pm
But TNT might be more successful at hassling Comcast to fix the problem than Who might be by herself. Networks don't like it when their viewers can't get their channels properly. Grumpy is evil ;).
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Serate
Member
08-21-2001
| Tuesday, August 26, 2008 - 7:51 pm
I agree Kitt. I just thought she should know it is working on digital on other companies, and write her complaint that way, as if it is Comcast's fault she and her mother can't watch TNT. More leverage that way.
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Whoami
Member
08-03-2001
| Tuesday, August 26, 2008 - 8:47 pm
<slaps Grumpy> What, are you trying to apply for a job at Comcast? I'd say you qualify! Thanks everyone for checking their own tv's. I really appreciate you doing that. Anyone on Comcast care to check? In the meantime, we'll just wait and see if either TNT or Comcast replies.
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Grumpy
Member
02-08-2004
| Wednesday, August 27, 2008 - 9:04 am
Whoami, Glad to see I annoyed you, again. We checked all our channels and cant get CC to work on any. I wonder if it has to do with the DVR systems. We used to get it to. We dont have comcast so wont help you there.
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Hukdonreality
Member
09-29-2003
| Wednesday, August 27, 2008 - 9:19 am
I was just Googling some stuff about receiving closed captioning through a DVR. First is to be sure your TV settings are set to show the CC. Second, set your cable box to display them. The cable box settings override the TV's though. Third, here is a clip from a forum where they are talking about this subject (sort of anyways...someone gets CC, but it won't record with the CC showing): CC works on component for me as long as it's 480i not 480p. The TV's CC doesn't work on HDMI for me, even with the source 480i. My upconvert DVD recorder has a CC option, when that's turned on, the CC will work over HDMI. Take a look around at this site and see if any of it makes sense in relation to your TV/cable set-ups: http://forum.videohelp.com/topic351872.html
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Hukdonreality
Member
09-29-2003
| Wednesday, August 27, 2008 - 9:25 am
<<I've looked around on the settings of the DVR's to see if there is anything enabling/disabling the CC, but there is nothing.>> Who, I just reread your post (duh, read the question Huk!). I found this on another forum, where someone wanted to disable CC because they didn't want it. They used Comcast and said there wasn't any enable/disable option. Here's what a responder said to do: Using the cable remote, turn the cable off but leave the television on. This is the second button from the right on the top of the remote. Then just tap the menu (don't hold it) and a menu will come up that gives you both the abiliby to have and audit closed caption or to disable it. Incidentally, you should get closed caption if desired on all the channels, not just HD. Maybe you don't have the right kind of box that does this. You shouldn't need an av connection at all just for television. I had your identical problem (I wanted closed caption) but could only get it on HD channels with the component connection. They then said I had the wrong kind of box, and exchanged it (finally) and now all is well. Let me know how this turns out. Try this forum, too. It looks very helpful: http://www.highdefforum.com/showthread.php?t=30346
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Whoami
Member
08-03-2001
| Wednesday, August 27, 2008 - 1:23 pm
Thanks Huk. I've browsed those two links, and at first glance it looks like its addressing CC across all channels. Not sure if this helps cause I do get CC on all other channels except for TNT. But I'll browse them a bit more just in case. Thanks for checking that out!
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Julieboo
Member
02-05-2002
| Wednesday, August 27, 2008 - 2:54 pm
Soap question. There a character who was featured on 4 ABC soaps I think she was Sky's mother on AMC/GH. She was played at least part of the time by Linda Dano, her character name was Rae Cummings. Was this the same or a different character than Rae Woodard of Ryan's Hope?
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Denirob
Member
08-17-2006
| Wednesday, August 27, 2008 - 4:38 pm
There are no dumb questions ???!!! OK here goes. I would like to know how to access the BB10 screencaps when they aren't in the Recent Active Discussions area. I really enjoy viewing them so if anyone can give me simple to follow directions I would really appreciate it. TYIA
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Serate
Member
08-21-2001
| Wednesday, August 27, 2008 - 4:39 pm
I don't think so Julie. Louise Shaffer played Rae Woodard on Ryan's Hope from 1977 - 1984, and again in 1989. Linda Dano played Rae Cummings from 1978 - 1980, 1999 - 2004. The time frames overlap. So unless one character could be on 2 soaps at the same time it's doubtful. But again this IS soap world you are asking about. 
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Julieboo
Member
02-05-2002
| Wednesday, August 27, 2008 - 4:45 pm
Thanks Serate! Deni, not sure if this is what you want, but here is a link to the screencaps: ../10972/5725102.html"#E7EFEF"> | Serate
Member
08-21-2001
| Wednesday, August 27, 2008 - 5:10 pm
OK Big Brother viewers. Important question! I have 17 episodes to watch for this season. Is it really worth my time? I know this is subjective question, but I very rarely go the the BB thread, and I don't have feeds or Showtime. So I rely on the show. I know a few things that have happened [like maybe I really shouldn't be happy that 2 people with ties to Iowa on the show admit they have ties to Iowa] but other than that not sure if I should invest time to get caught up.
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Wargod
Moderator
07-16-2001
| Wednesday, August 27, 2008 - 5:17 pm
Serate, I personally think this has been one of the better seasons since season 5 or 6. I find the cast, overall, not individually, more enjoyable than the previous casts overall. Plus the paranoia is a hoot.
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Wargod
Moderator
07-16-2001
| Wednesday, August 27, 2008 - 5:19 pm
Oh Denirob, you can also go to the topics page, click "Big Brother" then US 2008 Summer and from there go to the bb general discussions page where you'll find the screencaps thread.
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Twinkie
Member
09-24-2002
| Wednesday, August 27, 2008 - 8:13 pm
Serate, I agree with War that this has been a really good season well worth your time watching. One thing that's really nice this time is NO TWIST!! You know how BB can never execute a twist very well. LOL
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Wargod
Moderator
07-16-2001
| Wednesday, August 27, 2008 - 8:25 pm
Yep and the no twists is throwing them off so bad. They're paranoid, trying to figure out what twist there is and discovering clues where none exist.
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Denirob
Member
08-17-2006
| Wednesday, August 27, 2008 - 9:35 pm
Wargod, thank you so much. I appreciate your help and hopefully I will remember next time so I won't have to ask the question again. Thank you so, so much.
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Wargod
Moderator
07-16-2001
| Wednesday, August 27, 2008 - 10:11 pm
You're very welcome, Denirob.
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Seamonkey
Moderator
09-07-2000
| Thursday, August 28, 2008 - 11:24 am
Serate, I'd recommend watching them, too. You can always FF through some of the repetition that happens from episode to episode, but it has been a good season, for the most part.
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Kitt
Member
09-06-2000
| Thursday, August 28, 2008 - 5:34 pm
Can anyone think of a gift to give to my friend who's having trouble trying to conceive? I wanted to give her something meaningful rather than just a regular gift.
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