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Archive through June 25, 2008

Reality TVClubHouse Discussions: General Discussions ARCHIVES: Apr. 2008 ~ June 2008: All Things Technical: The Help Desk... : Computer Problems? Ask Here : Archive through June 25, 2008 users admin

Author Message
Mameblanche
Member

08-24-2002

Wednesday, June 11, 2008 - 9:10 am   Edit Post Move Post Delete Post View Post Send Mameblanche a private message Print Post    
Thanks Dra, I'm gonna cut and paste your post and email it to my computer guru Bob. I'm too chicken to take the initiative. Just wish I had seen your message 1/2 an hour ago when he dropped by here, but then I was having the same probs and couldn't get in. At the time I was glad cuz it meant that he could experience the prob for himself. BUT now I wish he'd seen your post so HE could do all this techy stuff. I get too nervous. But heck I'm used to him talking me through stuff on the phone. I will keep you updated. Thank you so much, for your input, as he felt like he'd hit a wall after doing all the diagnostics and now is convinced its a modem problem, while I, in my infinite NON-techy wisdom disagree, since this is pretty much the only site it's happened on. (See my other post in the Feedback Forum thread for a detailed update. Thx.) I just phoned him and he's not home yet, he'll call me in about an hour and a half (he lives out of town) after he gets my email with your advice. If he emails me back, I'll post it here for you, or in the feedback forum. Once again, thank you.

Ladytex
Member

09-27-2001

Wednesday, June 11, 2008 - 9:33 am   Edit Post Move Post Delete Post View Post Send Ladytex a private message Print Post    
I had that problem with another site and had to reset my router.

Mameblanche
Member

08-24-2002

Wednesday, June 11, 2008 - 9:37 am   Edit Post Move Post Delete Post View Post Send Mameblanche a private message Print Post    
Thx LadyT, but we tested it by taking disconnecting the router and going strictly by the modem this AM, and still had that problem. :-(

Ladytex
Member

09-27-2001

Wednesday, June 11, 2008 - 9:38 am   Edit Post Move Post Delete Post View Post Send Ladytex a private message Print Post    
Have you reset the modem?

Mameblanche
Member

08-24-2002

Wednesday, June 11, 2008 - 9:42 am   Edit Post Move Post Delete Post View Post Send Mameblanche a private message Print Post    
LDay T - If that means turning the modem and off waiting a few minutes and turning it back on, I could certainly try that. I will give it a whirl the next time it occurs. Bob might have done that this AM when he temporarily unplugged the router but I was getting his wife some juice and didn't really see what he did.

Dra & Co... Seems like this problem started not long ( a few days) after I upgraded my IE, COULD IT BE A SETTING PROBLEM with IE? :-(

Jimmer
Moderator

08-30-2000

Wednesday, June 11, 2008 - 9:52 am   Edit Post Move Post Delete Post View Post Send Jimmer a private message Print Post    
Actually, Mame that is what I suggested in the other thread. Unplug both the modem and the router.

Colordeagua
Member

10-25-2003

Wednesday, June 11, 2008 - 10:03 am   Edit Post Move Post Delete Post View Post Send Colordeagua a private message Print Post    
Mame, I googled. Does anything on this page help?

Mameblanche
Member

08-24-2002

Wednesday, June 11, 2008 - 10:17 am   Edit Post Move Post Delete Post View Post Send Mameblanche a private message Print Post    
Thanks Jimmer, I'm guessing that was done, I'll know more after I speak with Bob. And Thanks Colour I really appreciate it, I'll email the link to Bob, it might be very helpful... :-) As you can tell I don't do squat when it comes to my computer without at least running it by him. He used to be the tech manager for a company and he flew all over North America for them setting up and fixing computer systems. Now he works with dh and he's currently at home recovering from a mild heart attack last month AND a botched blood-thinner procedure. I was surprised when he and his wife popped by today. But happy to see them.

Mameblanche
Member

08-24-2002

Wednesday, June 11, 2008 - 10:32 am   Edit Post Move Post Delete Post View Post Send Mameblanche a private message Print Post    
Jimmer & LadyT, Bob just called and confirms that when he temporarily turned off the router he also turned off the modem to plug in the thingie (my word not his, LOL) and that reset it when he turned it back on. I was just telling him that I've been on here for quite a while and haven't been zapped yet, but hope I haven't jinxed myself. He's fatigued from driving, they had an errand downtown, which is why they stopped by on their way home (they live in Pickering), so he's gonna nap before he checks my emails and then call me later. Which is fine, I am VERY worried about him, he's one of my best and oldest friends here in Toronto. I've known him and his dw longer than most of my other T.O. pals. He's like a big brother to me.

Seamonkey
Moderator

09-07-2000

Wednesday, June 11, 2008 - 4:16 pm   Edit Post Move Post Delete Post View Post Send Seamonkey a private message Print Post    
I'd say combining what Dra said with what Juju said with one think Mame said (that this just started three days ago and she had recently upgraded the browser).. that I'd suspect the browser too. (and the settings of course)

I learned decades ago when something "suddenly" started happening with a computer or with software to ask "what has changed?". And so often the answer was .. "I only did... ".

Hope this does the trick for you, Mame.

Mameblanche
Member

08-24-2002

Wednesday, June 11, 2008 - 10:36 pm   Edit Post Move Post Delete Post View Post Send Mameblanche a private message Print Post    
Thanks Sea! Well DH bought the new Ram tonight, but we're waiting for Bob to feel well enough to swing by here in the week or so to install it and to maybe do some more tweaking to the system, maybe using some of the excellent advice here. I've been lucky, today, it only zapped me twice this A.M. I hate to jinx myself, but so far, so good.

Juju2bigdog
Member

10-27-2000

Thursday, June 12, 2008 - 2:08 pm   Edit Post Move Post Delete Post View Post Send Juju2bigdog a private message Print Post    
MB, Firefox is a wonderful browser. If you try it, once you get used to it, you will never go back.

Colordeagua
Member

10-25-2003

Thursday, June 12, 2008 - 3:03 pm   Edit Post Move Post Delete Post View Post Send Colordeagua a private message Print Post    
OK. From past questions / problems, y'all know I'm very computer illiterate. So what makes one browser better than another? What's different between / among browsers?

If I were to download Firefox, can I get back to IE easily? Go back and forth between them easily? Or should I leave well enough alone (IE only)?

Merrysea
Moderator

08-13-2004

Thursday, June 12, 2008 - 4:06 pm   Edit Post Move Post Delete Post View Post Send Merrysea a private message Print Post    
Yes, you would still have IE on your computer and could use it any time you want to. I have both, but I prefer Firefox. I don't know why exactly; I guess because I used to use Netscape, and it's more Netscape-like than IE.

Colordeagua
Member

10-25-2003

Thursday, June 12, 2008 - 7:02 pm   Edit Post Move Post Delete Post View Post Send Colordeagua a private message Print Post    
What's the difference between browsers? What makes one better than the other?

Merrysea
Moderator

08-13-2004

Thursday, June 12, 2008 - 7:10 pm   Edit Post Move Post Delete Post View Post Send Merrysea a private message Print Post    
For me, it's just personal preference with the style of the browser and how easy it is to navigate.

Mameblanche
Member

08-24-2002

Thursday, June 12, 2008 - 8:55 pm   Edit Post Move Post Delete Post View Post Send Mameblanche a private message Print Post    
Reporting in that I haven't been ZAPPED yet at all today. Thank heavens! MAYBE all the stuff we did actually worked. Thanks to everyone for their helpful and much needed advice!

We haven't installed the extra ram dh bought yesterday as we are NOW debating getting a new computer for me! And the debate is weather to get a laptop or another desktop. (We have two desktops right now, mine in the my office/livingroom and Vin's in the den. Total budget for this purchase is about 700.00 This discussion started cuz dh was browsing through the Dell catalogue and found a nice deal for a desktop cpu and monitor in that price range. Then Bob chimed in with 'you can get a laptop in that range now too'. So I am like a deer in the headlights. Although I am leaning towards the laptop, cuz then we'd have 3 computers and the laptop would be portable of course. So .... do I soup up this old crabby warhorse desktop, go for the new cpu and monitor, or buy a laptop and teach myself how to use it?

Oh and I do not want Vista - that's the really tricky part. Can I get a Dell laptop without Vista???

Juju2bigdog
Member

10-27-2000

Thursday, June 12, 2008 - 8:56 pm   Edit Post Move Post Delete Post View Post Send Juju2bigdog a private message Print Post    
Color, yes, you can go back and forth between browsers very easily. You can even have both of them open at the same time if you want (although it does consume more power from your computer}. Internet Explorer will always be found under your list of Programs from your start menu, and you may even have a shortcut to it on your desktop. So you can open it any time you want.

Not sure if this is true anymore, but it used to be that since IE was the most popular internet browser (any maybe because it was a Microsoft product), all the pranksters and hackers aimed their attacks at IE and left the other browsers alone.

I think, actually, all the internet browsers are a lot alike. Firefox just seems to be a bit less buggy than IE.

And no, you won't hurt anything if you download it. You can always uninstall it if you decide you absolutely don't want to use it. If you download it and install it, I usually choose the custom install and decline the other stuff that comes with it (maybe a toolbar and a problem reporting feature?) and just install the browser. That way when you first start using it, you don't have weird stuff popping up asking you what you want to do with this and that when you don't have the foggiest notion what the right answer is.

When you first install it, you may have a pop-up that keeps asking you if you want to make Firefox your default browser. This is not a REAL important question. What it means is that if you click on a link in your e-mail, it will bring up the Firefox browser instead of IE. You can either check yes or no and it won't matter a whole lot.

Not very often anymore, but very occasionally you will find a website that does not work with Firefox. If that happens, just copy out the address from Firefox, open IE, and paste the address into the address bar there.

Colordeagua
Member

10-25-2003

Thursday, June 12, 2008 - 9:20 pm   Edit Post Move Post Delete Post View Post Send Colordeagua a private message Print Post    
Thanks, Juju. That's what I needed to know.

Ladytex
Member

09-27-2001

Thursday, June 12, 2008 - 9:32 pm   Edit Post Move Post Delete Post View Post Send Ladytex a private message Print Post    
I use firefox for the add-ons. Right from my browser I can block specific and/or all ads, flash objects. I use netvibes and firefox gives me a button on the menu bar to automatically add a RSS feed to my page. I can manipulate the tabs, make them all different colors. There is even an add on where if a page won't work very well with FF, I click a button on the bottom of my page and it automatically opens that page into IE and then gives me the option to always open that page with it. Those are just a few of the add ons ...

Mameblanche
Member

08-24-2002

Thursday, June 12, 2008 - 10:51 pm   Edit Post Move Post Delete Post View Post Send Mameblanche a private message Print Post    
Jooj and LadyT you are starting to really tempt me about Firefox... hmmm.

Stray_cat
Member

06-21-2006

Thursday, June 12, 2008 - 11:02 pm   Edit Post Move Post Delete Post View Post Send Stray_cat a private message Print Post    
Mameblanche - There are still a few options from Dell Canada to get desktops and laptops with XP.

http://www1.ca.dell.com/content/topics/segtopic.aspx/winxp_inspnnb?c=ca&cs=cadhs1&l=en&s=dhs

http://www1.ca.dell.com/content/topics/segtopic.aspx/winxp_inspndt?c=ca&cs=cadhs1&l=en&s=dhs

Kitt
Member

09-06-2000

Wednesday, June 25, 2008 - 11:28 am   Edit Post Move Post Delete Post View Post Send Kitt a private message Print Post    
Can anyone suggest why I can't watch the online player at http://abc.go.com/player/ recently?

It always worked for me in the past on IE, then about a month ago I started using Forefox. I'm pretty certain I watched something at abc using Firefox, as I had bookmarked the site, but over the last week or so it's stopped working. Worse, when I gave up and thought I'd watch using IE, now that doesn't work either.

I looked on their help pages, and I've allowed the site on my pop-up blocker, so that isn't the problem. I found that the player is from http://www.movenetworks.com/ and have gone directly to that site to update the player, and it works perfectly there. The site says that player is used by Fox.com too, and I can view Fox's player fine.

So the player itself works. But when I try to play it through the abc site it doesn't work, the links just don't click.

Can anyone suggest anything I can do to try to get it working again?

Dipo
Member

04-23-2002

Wednesday, June 25, 2008 - 2:24 pm   Edit Post Move Post Delete Post View Post Send Dipo a private message Print Post    
I presume you have already tried a cold reboot?

Juju2bigdog
Member

10-27-2000

Wednesday, June 25, 2008 - 2:51 pm   Edit Post Move Post Delete Post View Post Send Juju2bigdog a private message Print Post    
Seems like I had that problem too, Kitt, but danged if I can recall what, if anything, I did to solve it. It had to have been something fairly simple. Or maybe I just thought it was a glitch in the ABC site, and they fixed it. I think the first couple times (like late April or early May) I had to watch using IE, and then Firefox started working.