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Archive through December 27, 2007

The TVClubHouse: General Discussions ARCHIVES: Oct. 2007 ~ Dec. 2007: All Things Technical: The Help Desk: Mac Experts, Help!: Archive through December 27, 2007 users admin

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Urgrace
Member

08-19-2000

Saturday, April 21, 2007 - 7:44 am   Edit Post Move Post Delete Post View Post Send Urgrace a private message Print Post    
The last couple of days while I'm typing ,or right after I've pulled up a website, or just out of the blue a new web page pops up on my screen.

This is the address: http://spe.atdmt.com/ds/LGLFODSCVSBC/clickTag
-and the page is always blank.

Since it says "clickTag", does that mean something is wrong with my mouse?

Costacat
Member

07-15-2000

Saturday, April 21, 2007 - 8:23 am   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
ClickTags are used to track ads or other clickthrus on Web sites, and conversions from those clickthrus. It looks like some site you're accessing is using Atlas tools to track clickthrus.

Basically, they are web analytic tools. Companies such as Monster use Atlas' tracking tools.

The "atdmt" part is probably the server that hosts the analytics for whomever the "spe" part is (looks like either that, or the part after the .com is their client's login.

As to why you're getting these? I dunno. Do you regularly go to the same pages? I think it's probably broken code or a cancelled service with Atlas. You could contact Atlas (www.atlassolutions.com) to find out who's causing the problem.

Note: I used to do some contract work with WebSideStory, which does much the same thing as Atlas (Web analytics). When you look at the case studies page on the Atlas site, one of their clients -- Ubisoft -- now used WebSideStory code to track their hits. (Do a view source to see who's using whom to track -- Monster is still using Atlas.)

Anyways, it has nothing to do with your mouse! :-)

Does that help?

Costacat
Member

07-15-2000

Saturday, April 21, 2007 - 8:41 am   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Interestingly, I took a look at the case studies page again, and Backcountry.com was a WSS customer when I worked for the. I just checked their home page, and yup, still using WSS. So interesting that both Ubisoft and Backcountry aren't using Atlas any more. And a few others are now using Google Analytics.

Urgrace
Member

08-19-2000

Saturday, April 21, 2007 - 10:18 am   Edit Post Move Post Delete Post View Post Send Urgrace a private message Print Post    
Costacat, thank you. It has been happening mostly when I go to my Yahoo email inbox, but not exclusively. Do you think it could be the Safari server on my Mac? (Gee I wish I had taken computer classes!)

Karuuna
Board Administrator

08-31-2000

Saturday, April 21, 2007 - 10:24 am   Edit Post Move Post Delete Post View Post Send Karuuna a private message Print Post    
Grace, most of these trackers work through cookies. You could try going to Safari:Preferences:Security:Cookies, and then click on Show Cookies. You can either remove all (which I do periodically anyway, although you may have to reset saved log ins at sites you normally go to), or scroll through the list to see if you can see something that resembles anything in that URL.

It may be difficult to find it, so even though removing all can be a pain, it might be the best choice.

Urgrace
Member

08-19-2000

Saturday, April 21, 2007 - 10:30 am   Edit Post Move Post Delete Post View Post Send Urgrace a private message Print Post    
That is something I forgot to do. I cleaned out the cache and made sure there was no history trail, but didn't finish the job with the cookies! Thanks!

Pamy
Member

01-02-2002

Saturday, April 21, 2007 - 11:09 am   Edit Post Move Post Delete Post View Post Send Pamy a private message Print Post    
I was comming here to give ya advice on MAC Costmetics

Urgrace
Member

08-19-2000

Saturday, April 21, 2007 - 1:06 pm   Edit Post Move Post Delete Post View Post Send Urgrace a private message Print Post    
Kar, I deleted all the cookies and guess what? Yep, that thing is still popping up on my screen. I hope it's some Yahoo glitch and they are working on it.

LOL Pamy! I've never heard of MAC cosmetics. Are they a combination of MaryKay/Avon/Covergirl?

Bonzacat
Member

07-08-2003

Saturday, April 21, 2007 - 1:12 pm   Edit Post Move Post Delete Post View Post Send Bonzacat a private message Print Post    
Grace - as a Mac fanatic, I can't help solve the issue, I can only share I've never heard of it happening to any of the Mac faithful I know. The issue could very well be something Yahoo-related.

LOL - Pamy! I was coming here to say I have no idea what could be causing Urgrace's problem... just wanted to spread some Mac love.

I love Mac computers and MAC cosmetics.

Urgrace
Member

08-19-2000

Saturday, April 21, 2007 - 1:57 pm   Edit Post Move Post Delete Post View Post Send Urgrace a private message Print Post    
Mac fanatic! Yay Bonzacat! Well, Yahoo groups were experiencing some horrendous duplication of emails a couple of weeks ago. Maybe Yahoo is just getting kinky.

Bonzacat
Member

07-08-2003

Saturday, April 21, 2007 - 2:00 pm   Edit Post Move Post Delete Post View Post Send Bonzacat a private message Print Post    
Grace - just a thought - have you tried duplicating the entire process using a different browser? I do have Safari "issues" at various sites from time to time and usually those issues disappear if I use Camino or Firefox. That would at least help isolate just where to pin the blame for the problem. lol

Pamy
Member

01-02-2002

Saturday, April 21, 2007 - 2:38 pm   Edit Post Move Post Delete Post View Post Send Pamy a private message Print Post    
Gracie, that was a good guess! it stands for Makeup Artists Co

I just got the MAC Barbie and love her

Urgrace
Member

08-19-2000

Saturday, April 21, 2007 - 2:51 pm   Edit Post Move Post Delete Post View Post Send Urgrace a private message Print Post    
No, Bonzacat, I didn't try another browser, although I could have. Safari is just >there< and so I use it. I should make the others more accessible.

Okay Pamy, where's the picture of MAC Barbie? Does she have voluptous lips?

Costacat
Member

07-15-2000

Saturday, April 21, 2007 - 3:43 pm   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Grace's problems likely have nothing to do with the fact that it's a Mac (versus Win). I still think there's an onclick page somewhere that is not rendering correctly, or has invalid JS or something. I really would contact Atlas... they are the ones who are gonna know what account it is that's causing the problem.

And it's highly likely the browser isn't gonna make a difference either. If clearing cookies didn't solve the problem, then the problem happens every time she accesses the Web page.

Costacat
Member

07-15-2000

Saturday, April 21, 2007 - 3:44 pm   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Oh yeah. MAC makeup! I love their lipsticks!

Bonzacat
Member

07-08-2003

Saturday, April 21, 2007 - 4:46 pm   Edit Post Move Post Delete Post View Post Send Bonzacat a private message Print Post    
In light of Costa's info I say we blame in on Yahoo and start talking about the other MAC.

Urgrace
Member

08-19-2000

Saturday, April 21, 2007 - 8:37 pm   Edit Post Move Post Delete Post View Post Send Urgrace a private message Print Post    
Since I get a stream of Yahoo Group mail, I was just waiting for one of them to gripe about that clickpage. Funny, I haven't heard a word, but then it is Saturday.

So, should I look into MAC makeup? LOL

Bigd
Member

09-13-2001

Monday, October 15, 2007 - 6:37 am   Edit Post Move Post Delete Post View Post Send Bigd a private message Print Post    
Hey y'all. I am not familiar with Apple at all. I am making a Power Point presentation to be used on someone else's computer and just found out it is an Apple - will it run on an Apple? Also I have a little movie clip that is to be run - do these things have to be in a different format to be run on an Apple? This movie clip can be played in Quicktime or PowerPoint. I am going to take this to the person on a a USB flash drive - will that work?? Thanks!

Karuuna
Board Administrator

08-31-2000

Monday, October 15, 2007 - 8:48 am   Edit Post Move Post Delete Post View Post Send Karuuna a private message Print Post    
BigD, as long as the versions of PowerPoint are compatible, there's no problem. You should check the version of PP for Windows you are using and make sure it is compatible with PP for the Mac on the Mac it will be running on. Otherwise, you can save it as a powerpoint movie to run on the Mac, but they will not be able to do any editing or changing when they run it.

Quicktime runs just fine on Macs as well, again providing the Quicktimes are similar versions.

And yes, Macs and PCs can all read flash drives.

Karuuna
Board Administrator

08-31-2000

Monday, October 15, 2007 - 8:56 am   Edit Post Move Post Delete Post View Post Send Karuuna a private message Print Post    
BigD, I should clarify, the Mac can have *newer* versions of the software than the PC, but not older versions. Your presentation can always be converted into a newer version once loaded on the Mac, but if you are running a newer version of PP, an older version on the Mac may not be able to run it.

And... the version years don't match exactly either. I"m running Powerpoint X for the Mac, but it won't run all PP files from Powerpoint 2007 for Windows. It does run all files from the previous Powerpoint (which I think was 2003).

Costacat
Member

07-15-2000

Monday, October 15, 2007 - 9:14 am   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Almost all MSO apps for 2007 don't work on older versions without converting. It's not Mac specific. Send a Word 2007 document to someone who's using 2003 and they can't open it. (A pet peeve right now since a lot of organizations haven't upgraded to 2007... I can't count the number of resumes received recently in a format that I can't open. If you use 2007, save your file in 2003 format.)

Bigd
Member

09-13-2001

Monday, October 15, 2007 - 8:34 pm   Edit Post Move Post Delete Post View Post Send Bigd a private message Print Post    
Thanks Kar and Costacat! At least now I know what to look for and what questions to ask. Actually I have an older version of MSO so if I understand you correctly it should run on newer?

Anyway I am going to try the trick of sending him the file by email ahead of time to see if he can run it.

How ya doin Kar? I do keep up with you in the FMS thread - I have it too.

Karuuna
Board Administrator

08-31-2000

Tuesday, October 16, 2007 - 8:30 am   Edit Post Move Post Delete Post View Post Send Karuuna a private message Print Post    
Bigd, if your Mac person is running Powerpoint X for the Mac, it should run your version no problems. There may be some cleanup necessary. Make sure you are using fonts that are available on BOTH systems!

I'm doing okay. Last month was a really really bad pain month, but just the last few days I've been feeling better again.

Eeyoreslament
Member

07-20-2003

Thursday, December 27, 2007 - 1:47 pm   Edit Post Move Post Delete Post View Post Send Eeyoreslament a private message Print Post    
New question:

I just bought a new MacBook with Leopard. I'm new to the Mac world, but ready to embrace it. But I've been having one problem; my keyboard randomly becomes unresponsive, and I think it is something I'm doing. Like pressing ALT or something. But I can't figure out what it is. I"m not completely familiar with the Mac shortcut keys, or the command vs. control buttons.

For example, I was doing fine this morning, then I went into the Daily Poll, and it wouldn't let me type my answer. Tried a few other threads, same thing. So I go open up MAIL, and compose a message just fine. Go back to TVCH in Firefox, and I can type again.

What am I doing to disable the keyboard? And how do I reverse it when it happens?

Bonzacat
Member

07-08-2003

Thursday, December 27, 2007 - 2:10 pm   Edit Post Move Post Delete Post View Post Send Bonzacat a private message Print Post    
Eeyore - congrats!

Are you by chance hitting the "Num Lock/F6" key in the middle of the row of "F" keys above the number keys? I sort of doubt that you are, but sometimes I do hit it by mistake so it's the first thing I check when things go haywire.

Try a simple restart and if that doesn't fix the problem, go to your Apple Menu and pull down to "Software Update". If you are using a brand new computer with pre-installed software, chances are there are a few updates that might need to be installed.