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Archive through July 15, 2007

The TVClubHouse: General Discussions ARCHIVES: Jul. 2007 ~ Sept. 2007: Free Expressions (ARCHIVES): The return of The Return of the Gripe Thread (ARCHIVES): Archive through July 15, 2007 users admin

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Costacat
Member

07-15-2000

Thursday, July 12, 2007 - 10:02 am   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Yeah, ZM. But do they offer them separately? I know you can get cable separate. And you can get their "combo" package (I swear if I get one more call about getting their combo, I'll throw them out completely!). But can you get JUST Internet? Without the cable TV portion?

Zachsmom
Member

07-13-2000

Thursday, July 12, 2007 - 11:50 am   Edit Post Move Post Delete Post View Post Send Zachsmom a private message Print Post    
I don't know. I think you have to be wired for cable into your home in order to receive internet. Whether or not you have to go with their packages, I have no clue.

Seamonkey
Moderator

09-07-2000

Thursday, July 12, 2007 - 1:04 pm   Edit Post Move Post Delete Post View Post Send Seamonkey a private message Print Post    
I have separate wiring for tv and for internet (they may come from one wire at some point, don't know that), but I think if I got cable phone added it would use the same cabling as the internet, but, don't even know that.

Vee
Member

02-23-2004

Friday, July 13, 2007 - 3:29 am   Edit Post Move Post Delete Post View Post Send Vee a private message Print Post    
Today is Friday, July 13, 2007. It might explain things. I am sooooo angry that I could blow a gasket. A certain large window/door company based in Iowa and using large yellow trucks with big red letters has reneged again on a promise. The broken bay window was supposed to be fixed today after a 30-day delay. At six this morning, I got a call saying, "We can't find the parts so we won't be coming today."

Trying to remember to breathe here, but I'd really like to kick someone in the butt. Mocha, can I borrow your boots?

Cdbga
Member

10-04-2004

Friday, July 13, 2007 - 6:06 am   Edit Post Move Post Delete Post View Post Send Cdbga a private message Print Post    
Vee, I didn't know Comcast did windows! I can definitely feel your pain Vee. I hope posting your gripe made you feel better. I know it always makes me feel better. I love this thread! 'Course that doesn't get the window replaced, but good luck on that, too.

Fortunately for me, Comcast-service-guy Joey actually fixed my cable last night! He replaced the box. Of course, he didn't give me my modem...but I'll take some of that blame. See, when the Customer Service guy told me he'd have a modem sent, I wasn't sure whether he was having the service guy bring it or whether he was having it mailed. And then, I forgot to even mention it to Joey. But, after he left I noticed the note on the work order saying to take me a modem. *SIGH* But, that is fine, I will just call them again. I have to get my bill straightened out, anyway. I got a bill for the outlet/converter box that I didn't get because the installation guy "didn't have time" to install them. When I call (or probably, actually internet chat, because that seems to work much better) about that I will ask them to send the modem. Oh, and Joey totally wanted to date me. And he was nice, so...maybe...IF my cable keeps working. Although, really, considering all the issues I've had with Comcast it might not be a bad idea to have my own service guy available. Hee! I probably could have called him back after he left and asked him to bring me a modem. Oh, and hilariously, when he left, he got a little too close to me for Whitney's comfort (she does not like it when people touch her mommy...no hand shaking, hugs, nothing) and she started growling and barking at him with her teeth gnashing. I always forget how protective she is!

Mak1
Member

08-12-2002

Friday, July 13, 2007 - 6:08 am   Edit Post Move Post Delete Post View Post Send Mak1 a private message Print Post    
DH has some steel-toed boots that should be able to handle the task, Vee. Try not to let that stress anywhere near your sciatica. B-r-e-a-t-h-e. Huff and puff if you must. Or perhaps you could use Mr. Costanza's mantra "SERENITY NOW!!"

"We can't find the parts..."?????? What kind of excuse is that, especially from a major company? Sheesh! I'm sorry you're still dealing with this aggravation.

Ophiliasgrandma
Member

09-04-2001

Friday, July 13, 2007 - 6:20 am   Edit Post Move Post Delete Post View Post Send Ophiliasgrandma a private message Print Post    
Vee, what's the gripe, at least they called early so you didn't have to wait around all day. What would have totally cheesed you off is if they'd of waited until 4 this afternoon before they let you know they weren't coming. There, does that make you feel better? LOL Now, my gripe...when you wait all day and nobody shows up.

Hukdonreality
Member

09-29-2003

Friday, July 13, 2007 - 6:26 am   Edit Post Move Post Delete Post View Post Send Hukdonreality a private message Print Post    
Vee, since they were so rude as to wait until the day they were supposed to be there to fix the window, maybe it's time to play hardball. Can you call your local TV station and see if they have one of those "action hotline" kinda things? Big companies don't like to be put on the spot, and I'd bet they'd find those parts by magic.

Vee
Member

02-23-2004

Friday, July 13, 2007 - 6:38 am   Edit Post Move Post Delete Post View Post Send Vee a private message Print Post    
Yes, Cdbga, I do like this thread. All of the comments here are so helpful. In fact, I was following along with Huk's suggestion. (If I had only done my homework before buying said window, I'd have known that there were problems with customer service, etc.) Anyway, the contractor called all calm and with that deep voice of his (I think my voice must sound like a mosquito's) told them that the "lady of the house" had grandchildren and that the window is quite dangerous and that she had been patient all this time, but that her patience was nearly gone. True. The result is that the parts have been found right where they belonged and that the repair guy will be here this afternoon. Now, OG, if he isn't, I'll know just what you mean!

Mak, you are so right! The stress landed right in the arse...no joke!

Mameblanche
Member

08-24-2002

Friday, July 13, 2007 - 7:25 am   Edit Post Move Post Delete Post View Post Send Mameblanche a private message Print Post    
Hey Veezie - what size shoe do you wear? Remember I have a pair of pretty new STEEL-TOED running shoes. So if those yokels don't deliver as promised by day's end... I may fed-ex those shoes to you!!!!

Serate
Member

08-21-2001

Friday, July 13, 2007 - 8:24 am   Edit Post Move Post Delete Post View Post Send Serate a private message Print Post    
Well Vee when you said windows, Iowa, yellow truck, I was all hip to go kick some butt for you because I thought I knew who you got the window from and I'm less than a half hour away. But the red lettering got me wondering what company. I went to the company's website I thought you were talking about it's just yellow and black/gray. Rats. And I was all for kicking some butt! [Actually I was going to call "Uncle Alan", my aunts boyfriend who works there.] Hope your window gets there as promised.

Costacat
Member

07-15-2000

Friday, July 13, 2007 - 9:15 am   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Cd, sshhhh... I dated a Cox cable guy years ago. I didn't get free service (um, CABLE SERVICE, y'all! get your mind outta that gutter!), but I did get free hardware. A cable box. A remote control unit. Cabling. Not a lot, but it was kinda fun! Plus I got his Cubs ballcap. (Well, OK, I got that from him at the World Series playoff game here cause we all had a friendly rivalry thing going on where we were sitting and at the end of the game when the Pads won, he turned around, tipped his cap to me, and then gave it to me. We stayed in touch, and started dating a year later.)

Vee, that totally irritates me. Like hello? Did you not know yesterday that the part wasn't gonna be in? Could you not have called YESTERDAY????

MY gripe... my stoopid physical therapy group. I had my eval Tuesday and set up my next seven visits for Tues and Thurs at 8am. Easy to remember. So Weds night I look to see who my therapist will be on the appointment printout they gave me and oh, no! I'm scheduled for FRIDAY. (Stoopid receptionist!) So at 5:15pm on Weds I call and leave a message saying I dunno if I'm supposed to be in at 8 on Thursday but no way can I do Friday and please call and advise. When did they call me? 11:30!!!! Hello???? If you'd have called me earlier, I might could've gotten in yesterday. (And yeah, this was all yesterday and I'm still tweaked about it, but since y'all were talking customer service, or lack thereof...).

Vee
Member

02-23-2004

Friday, July 13, 2007 - 9:26 am   Edit Post Move Post Delete Post View Post Send Vee a private message Print Post    
Omigosh, Serate! Had to go check my pics and you're right. Feel free to go kick some butt for me. LOL! C

Costa, it's even worse than that the parts weren't in. They were in and right where they were supposed to be. This info from the Boston rep. Guess that the local service person didn't think that the contractor would be calling Boston on him. I think that all's well that ends well and it better end by 3 today! (We were concerned when we didn't get the confirmation call that we had requested for yesterday. This outfit has repeatedly taught me not to believe a word they say.)

You know, if customer service reps would grovel appropriately I'd be perfectly okay. I think. Maybe not.

Costacat
Member

07-15-2000

Friday, July 13, 2007 - 9:41 am   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
I always feel better when I talk to someone. I called the main ortho office yesterday and ended up being connected to the administrator. When I explained that I thought I'd had an 8am appt but that someone never bothered to call me back til 11:30am, she was pretty upset. So I felt a bit better (like, go get some competent help there OK?).

Mameblanche
Member

08-24-2002

Friday, July 13, 2007 - 9:43 am   Edit Post Move Post Delete Post View Post Send Mameblanche a private message Print Post    
Costa could they squeeze you in later today?

Vee
Member

02-23-2004

Friday, July 13, 2007 - 10:39 am   Edit Post Move Post Delete Post View Post Send Vee a private message Print Post    
It's 2:35 and he's here! He's telling us to use a dry lube to make it easy to open the windows. he says the window works like a charm. I'll be the judge of that. Ha!

Mameblanche
Member

08-24-2002

Friday, July 13, 2007 - 10:43 am   Edit Post Move Post Delete Post View Post Send Mameblanche a private message Print Post    
Yipeeee & Halelujah Veezalah! You do know that this means that things are on a positive upswing for ya, and that not only will you have your pretty picture window up, but you'll be feeling better in a jiffy too! Yay!!!!!

Serate
Member

08-21-2001

Friday, July 13, 2007 - 12:55 pm   Edit Post Move Post Delete Post View Post Send Serate a private message Print Post    
Yep Vee that's the place I'm only 30 minutes from. Shucks I was wanting to go see Uncle Alan. My aunt is a year older than my mom, and I'm younger than any of my aunts kids, and Uncle Alan is my age, and pretty nice on the eyes!

Still, I think I'll print out certain areas of TVCH and next time I see ole Unc let him read the impression people all over the US have of his company he works for. *L*

Kstme
Member

08-14-2000

Saturday, July 14, 2007 - 2:37 pm   Edit Post Move Post Delete Post View Post Send Kstme a private message Print Post    
I have a mini-gripe. Thekid and I used a WHOLE LOT less power this month than we did a year ago and our bill is $555.92! ONE MONTH! It was $472.38 last year. I would like to thank Nevada Power for all their concern. <choking> How does someone on a fixed income afford these rates? It really burns me! Those flippin' casinos get numerous breaks and do not pay their 'full' utility bills. Maybe if they did, we'd be paying a little less. Yep, I feel so much better...NOT! :-) <doesn't pay to be a grump>

Ophiliasgrandma
Member

09-04-2001

Saturday, July 14, 2007 - 2:59 pm   Edit Post Move Post Delete Post View Post Send Ophiliasgrandma a private message Print Post    
Holy cow, Kst! I can't believe your power bill. My June bill was $95. I have a 2000 sq ft house, used the a/c a lot, plus we have an electric hot water heater. I'm never going to complain about my bill again.

Pamy
Member

01-02-2002

Saturday, July 14, 2007 - 3:15 pm   Edit Post Move Post Delete Post View Post Send Pamy a private message Print Post    
that sux Kstme.....our biggest bill was 500 one mo lst summer.....we pay for the electricity for our back house tenant so that is why its higher than some....we have a new tenant and I swear I hear them running the air at 3 and4 am..even we dont run it all nite....I am dreading the next bill!!

Costacat
Member

07-15-2000

Saturday, July 14, 2007 - 4:55 pm   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Mame, I had a conference call at 1pm and another at 3pm. This was around 11:30-12 when I was talking to the administrator. No way could I get in that afternoon, and she totally understood when I said had I received a call at or near 8am (WHEN THEY OPEN!!!) I maybe could've gotten in before 1!!

Kstme, peeps on fixed incomes usually get reduced rates from power co's. Ya gotta prove it and all.

Urgrace
Member

08-19-2000

Saturday, July 14, 2007 - 7:31 pm   Edit Post Move Post Delete Post View Post Send Urgrace a private message Print Post    
Kstme, if you've done a comparison of your bills from last year, which part of your bill was more? I mean does your electric bill include water/water recovery, sewer, garbage, recycling, or other sources? (mine does) I would check to see if there was a significant increase in one of those areas then have the utility company come and check that particular source. You may have a water leak, broken pipe, or some hidden problem causing the larger bill. Whatever the case, YIKES!

Kstme
Member

08-14-2000

Saturday, July 14, 2007 - 10:27 pm   Edit Post Move Post Delete Post View Post Send Kstme a private message Print Post    
Cost, even though I 'am' on a 'fixed' income now, there is no way I would qualify for any benefits. I was thinking about those who don't have the money to pay these bills.

Gracie, we've had a 6% increase in January and an 11% in June. That 17% is a killer!

We keep the a/c at 78 downstairs. Upstairs, it's 85 during the day and 73 at night. Our home is 3500 sq. ft. with very tall ceilings.

Ophiliasgrandma
Member

09-04-2001

Sunday, July 15, 2007 - 7:04 am   Edit Post Move Post Delete Post View Post Send Ophiliasgrandma a private message Print Post    
It's those 'tall' ceilings that are the killer.