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Archive through May 09, 2007

The TVClubHouse: General Discussions ARCHIVES: Apr. 2007 ~ Jun. 2007: All Things Technical: The Help Desk (ARCHIVES): Computer Problems? Ask Here (ARCHIVES): Archive through May 09, 2007 users admin

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Ketchuplover
Member

08-30-2000

Saturday, April 21, 2007 - 3:23 pm   Edit Post Move Post Delete Post View Post Send Ketchuplover a private message Print Post    
I had to do a system recovery a few days ago. Somewhere between the start of the recovery and now I've lost about 25% of usable disc space(partition c).

Juju2bigdog
Member

10-27-2000

Monday, April 23, 2007 - 7:27 am   Edit Post Move Post Delete Post View Post Send Juju2bigdog a private message Print Post    
Got a dummy Outlook Express question. I don't use Outlook Express, but I am trying to set it up on my computer so I can figure out how to set it up for a totally illiterate friend.

When I first opened Outlook Express, it showed the various folders along the left side. I closed those folders by hitting the X on that column. Now I WANT that to be my default view with the folders down the left side, and I can't find how to do it. Seems like it should be under the View tab, but I sure don't see it.

Help please?

Ladytex
Member

09-27-2001

Monday, April 23, 2007 - 8:42 am   Edit Post Move Post Delete Post View Post Send Ladytex a private message Print Post    
umm, click on view, layout, then make sure a checkmark is by the folder entry thingy ... I don't use it, but that seems to be how to do it.

Juju2bigdog
Member

10-27-2000

Monday, April 23, 2007 - 12:24 pm   Edit Post Move Post Delete Post View Post Send Juju2bigdog a private message Print Post    
Yay!!!! That did it! I never noticed the layout option. Thanks a million, Ladytex!

Texannie
Member

07-16-2001

Monday, April 23, 2007 - 12:46 pm   Edit Post Move Post Delete Post View Post Send Texannie a private message Print Post    
here's a weird one. i have been getting mailerdaemom returned email (tons of it!!!) from email addresses i have never heard of. this started when i set up the new computer

Costacat
Member

07-15-2000

Monday, April 23, 2007 - 2:22 pm   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Did you get a new email address? Did you have a spam filter (or other email filter) on your old computer?

These are usually when someone forges your email address in a spam email, in the "From" section. Then they send out the spam, and all those returns are from bad addys. But your return address was used, so you get all the crap.

You have a couple of options... install spam filtering software so that all spam is removed (or moved to another folder) in your email program. Or contact your ISP and let 'em know.

You could also create a filter (depending on your email client) and automatically send all email that matches these into your trash (or automatically delete 'em from the mail server).

Texannie
Member

07-16-2001

Tuesday, April 24, 2007 - 4:53 am   Edit Post Move Post Delete Post View Post Send Texannie a private message Print Post    
same email that i have had for years.

i will try the filter. it's weird cause it's usually at the same time of day.

ok..here's some more odd ones.
all the suddent can't get to cnn.com and one other site i have always been able to. thought maybe the 2nd site was just down, but cnn????


i can connect to the internet (obviously) but now my virus protection and spyware are saying they can't.

my husband connects to an apperver site for work, we can't seem to get it to work with this new computer, his ITT guy's suggestion was just use the old computer! LOL (they have been able to set it up on other vista computers)

Costacat
Member

07-15-2000

Tuesday, April 24, 2007 - 6:22 am   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Vista's new security features can make it difficult to get connections set up correctly. If you're having problems, call the manufacturer's support folks (was it Gateway?).

For your hubby, more than likely he'll need to set up new firewall rules, to allow him to go out to the app server. Does he connect to a VPN and then remote desktop to the app server, or connect directly? If he connects directly, maybe the IT guys need to set up a rule on the server on their end to allow this new computer (with a new name) to connect?

Texannie
Member

07-16-2001

Sunday, April 29, 2007 - 5:27 am   Edit Post Move Post Delete Post View Post Send Texannie a private message Print Post    
thanks cost. the IT guy basically said 'can you still get on at your other computer? well, use that one'! LOL

ok, i got another odd one for you.
ever since i got the new computer, i have been getting TONS of spam email, all saying returned mail, undeliverable things like that from addresses i have never sent to. this account has maybe gotten 1 or 2 EVER in the 5 years that i have had it!! and this happened almost immediately. today i download 146 of these messages!!!! i don't even get that much spam at my yahoo accout and that's my public account.

Jimmer
Moderator

08-30-2000

Sunday, April 29, 2007 - 6:15 am   Edit Post Move Post Delete Post View Post Send Jimmer a private message Print Post    
I wonder if you signed up for something on your new computer and your address was shared?

Juju2bigdog
Member

10-27-2000

Sunday, April 29, 2007 - 7:18 am   Edit Post Move Post Delete Post View Post Send Juju2bigdog a private message Print Post    
Texannie, usually when you get that returned undeliverable e-mail that you have never sent out to addresses you have never heard of, it means somebody you know has a virus in their machine. That somebody has you in their address book. The virus goes into their address book and pulls out your name and sends out spam e-mail as you. It is very difficult if not impossible for YOU to figure out whose computer is infected to let them know.

It was happening to me for a while. I was banned from a couple ISP's because of it. Then it quit. I figured the person whose computer was infected finally figured out they had a problem and killed it with an anti-virus scan.

Texannie
Member

07-16-2001

Sunday, April 29, 2007 - 8:05 am   Edit Post Move Post Delete Post View Post Send Texannie a private message Print Post    
yikes!!! but isn't it odd on the timing?

jimmer, i thought about that too, but the mail isn't really coming to me like i signed up for something (i get that type of mail all the time at yahoo) this is like how juju described)

Costacat
Member

07-15-2000

Sunday, April 29, 2007 - 8:41 am   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Juju, not necessarily. Could be someone spammed her email addy, too.

I'd answered this one upthread... check to be sure your filters are set the same as they were on the old computer. If they are, contact your ISP.

Texannie
Member

07-16-2001

Sunday, April 29, 2007 - 8:55 am   Edit Post Move Post Delete Post View Post Send Texannie a private message Print Post    
ok..thanks

Jan
Moderator

08-01-2000

Friday, May 04, 2007 - 1:10 pm   Edit Post Move Post Delete Post View Post Send Jan a private message Print Post    
My father is having problems with his outlook express on a computer with Norton anti virus and windows XP. All I know is what my father said :

I have 7 emails which I try to download but before they enter, something shuts down and restarts my computer. I have tried every way to get it to work. I shut down Norton but then the email does not go on line; I shut down email scan but it still failed.I tried help to no avail.


- any suggestions for help would be greatly appreciated :-):-):

Costacat
Member

07-15-2000

Friday, May 04, 2007 - 1:26 pm   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Can he get hs email via Webmail? If so, have him check his mail via the 'net and see what's up with those mail messages. It's possible that one of them has a malformed header or something. If he thinks he can isolate which one is the problem, have him delete it from within Webmail. Then exit Webmail and try to launch OE again.

He can also try to set Norton so that if a virus is found, it prompts for an action. Although shutting down the system is not usually an option within Norton! :-)

Jan
Moderator

08-01-2000

Friday, May 04, 2007 - 2:39 pm   Edit Post Move Post Delete Post View Post Send Jan a private message Print Post    
Thanks Costa for your reply. I am not sure if his ISP offers web based access but I will have him call them to find out. :-):-)

Costacat
Member

07-15-2000

Friday, May 04, 2007 - 3:25 pm   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Jan, if they don't, tell him to call his ISP. They'll be able to look at his mail on the server, and maybe figure out (and delete) a problem email. Back in the "olden" days before most ISPs offered Webmail, this was the way to fix corrupt email issues (and not a lotta folks knew about it either!).

Jan
Moderator

08-01-2000

Saturday, May 05, 2007 - 7:32 am   Edit Post Move Post Delete Post View Post Send Jan a private message Print Post    
Costa, he just emailed me that he tried your Norton suggestion and it worked!!!

Thanks so much for your time and help :-):-):-)

Costacat
Member

07-15-2000

Saturday, May 05, 2007 - 2:54 pm   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Yay Jan! I'm glad that worked for him!

Jan
Moderator

08-01-2000

Sunday, May 06, 2007 - 7:17 am   Edit Post Move Post Delete Post View Post Send Jan a private message Print Post    
you did such an excellent job solving my dad's OE problem , maybe you can help a friend of mine with her Internet explorer small annoyance? ( I use Netscape/Firefox YAY!!)

A friend just got a new used computer. She uses IE. She wants to change the homepage from a sears page to google.

We have used tools to change it. If you look at tools , it shows google as the home page. If you click on the HOME icon, it goes to Google BUT whenever she opens IE, it opens with the sears page???

Any idea why and how to change it? She has used adawre and Spybot to remove all spyware.

Texannie
Member

07-16-2001

Wednesday, May 09, 2007 - 4:44 am   Edit Post Move Post Delete Post View Post Send Texannie a private message Print Post    
I have a Linksys router on one computer so my son can play his xbox/ps2 online. I would like to be able to access the internet on my other computer. What do I need to do this?

Costacat
Member

07-15-2000

Wednesday, May 09, 2007 - 7:19 am   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Jan, what version of IE is she using? Has she applied all hotfixes? Does it "stick" if she tries another address, such as www.cnn.com?

Annie, does your router connect to your cable modem? Does the router have additional ports in the back? Usually, a router will have four ports. If so, then all you need is another network cable -- plug it into one of the open ports and then the other end into the network card on your other computer. Most routers have at least four ports; if yours doesn't, time to pick up a new one (they aren't that expensive).

Jimmer
Moderator

08-30-2000

Wednesday, May 09, 2007 - 7:23 am   Edit Post Move Post Delete Post View Post Send Jimmer a private message Print Post    
Either that or if cabling isn't convenient, get a wireless router. Most wireless routers offer both options.

Texannie
Member

07-16-2001

Wednesday, May 09, 2007 - 8:01 am   Edit Post Move Post Delete Post View Post Send Texannie a private message Print Post    
my linksys wireless router is connected to my cable modem and it has more ports, but i don't want a cable running across my study, through my dining room, down the hall to the office. LOL

jimmer, so just get another one like i already have?