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Archive through February 18, 2007

The TVClubHouse: General Discussions ARCHIVES: Jan. 2007 ~ Mar. 2007: All Things Technical: The Help Desk: Computer Problems? Ask Here (ARCHIVES): Archive through February 18, 2007 users admin

Author Message
Emmy
Member

05-05-2004

Monday, January 01, 2007 - 5:33 pm   Edit Post Move Post Delete Post View Post Send Emmy a private message Print Post    
Juju2bd, I think you saved the day for me. I did the system restore just because you made me, and so far - so good. The GMail signin page loads. I'm tiptoeing around the rest of my system for now with my fingers crossed. So where do I send the prizes?

Juju2bigdog
Member

10-27-2000

Monday, January 01, 2007 - 7:27 pm   Edit Post Move Post Delete Post View Post Send Juju2bigdog a private message Print Post    
Yay, Emmy! But I was just echoing what Ladytex and Chewpito said.

Dipo, I have a rule for myself and new computers. If they start having error messages right out of the box, I figure it is not my job to straighten them out. The machine should have come to me error free. If yours is brand new and you are still within the return period, I would just try to return it.

Protection softwares - you want an anti-virus. Yours came with Norton anti-virus. I happen to not care for Norton, but it is probably okay as long as you have it for free. One of the very first things I do with a new computer is uninstall Norton and replace it with free AVG anti-virus. It is in the list at the top of the page. I don't care for Norton because it is a huge program and seems to be very intrusive, always popping up and trying to get you to buy something.

Then you also need an anti-spyware, which is different from anti-virus. AdAware is a good one.

Usually with the anti-virus programs, they run themselves. You set up a schedule for it to update itself (at a time when you are usually connected to the internet) and a time for it to do its scan (at a time when you usually have the computer turned on).

The anti-spyware programs you usually have to manually run yourself. You open the program, tell it to do an update, and then tell it to scan. Then when it finds something, you check all the boxes it finds and tell it to delete all.

Juju2bigdog
Member

10-27-2000

Monday, January 01, 2007 - 7:36 pm   Edit Post Move Post Delete Post View Post Send Juju2bigdog a private message Print Post    
Dipo, you can go to Google and enter your error message: R6025 pure virtual functional call

Third one down (not including indented) looks promising, and you are not going to go wrong following those instructions anyway. Spybot Search and Destroy is a good anti-spyware to have in addition to AdAware. http://www.softwarehelpdesk.co.uk/index.php?action=artikel&cat=5&id=385&artlang=en

Ladytex
Member

09-27-2001

Monday, January 01, 2007 - 7:47 pm   Edit Post Move Post Delete Post View Post Send Ladytex a private message Print Post    
yes it is, and spybot has a resident immunization that loads and prevents many infestations. Also I don't know if you can go to windows updates and run the malicious software removal tool every month

Grumpy
Member

02-08-2004

Monday, January 01, 2007 - 7:59 pm   Edit Post Move Post Delete Post View Post Send Grumpy a private message Print Post    
what is Active X? I want to get new mouse pointers and they all want me to download Active X. Also how do you know when your using it?

Chiliwilli
Member

09-04-2006

Friday, February 02, 2007 - 9:16 pm   Edit Post Move Post Delete Post View Post Send Chiliwilli a private message Print Post    


Costacat
Member

07-15-2000

Saturday, February 03, 2007 - 2:23 pm   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Grumpy, an ActiveX control is like a little mini application that runs in your Web browser. Usually, it's used to install programs, like when you are downloading something. Most "safe" ActiveX controls are registered... meaning when you click to install, it'll say whether the developer is known or not.

Sometimes, ActiveX controls are required to display certain pages, for example, when you launch a WebEx session.

Most often they are safe. So if you trust the site you're at, you can usually trust the ActiveX control. Your browser security settings either block 'em or prompt you to install 'em, I'd guess.

Sia
Member

03-11-2002

Friday, February 09, 2007 - 11:54 am   Edit Post Move Post Delete Post View Post Send Sia a private message Print Post    
IMMEDIATE ASSISTANCE REQUESTED, PLEASE!!
Someone, PLEASE help me. I think my computer has been virus-ed. I use NIS regularly/religiously and have never turned off the firewall on this new p.c. Please see my note in the thread "Is this legit?" describing what my p.c. is doing. I am unable to read the posts that Juju, Rissa, Neko & BabyRuth left for me to help me diagnose my problem because MY COMPUTER WON'T LET ME LOAD ANY PAGE ON WHICH THE TERM B*L*A*D*E*R*U*N*N*E*R APPEARS WHERE IT IS RECOGNIZABLE. Would someone please copy and edit those posts and put them into my member folder, inserting asterisks in the words so that I can read them? Thanks very much.

Kaykay
Member

01-21-2004

Friday, February 09, 2007 - 12:03 pm   Edit Post Move Post Delete Post View Post Send Kaykay a private message Print Post    
I copied and posted them in your folder

Sia
Member

03-11-2002

Friday, February 09, 2007 - 12:07 pm   Edit Post Move Post Delete Post View Post Send Sia a private message Print Post    
Thanks Kaykay, you're a dear, and that took you, like a second to do! I hadn't even looked there yet. Thanks so much.

Kaykay
Member

01-21-2004

Friday, February 09, 2007 - 12:09 pm   Edit Post Move Post Delete Post View Post Send Kaykay a private message Print Post    
your welcome :-) Good luck!!!!

Sia
Member

03-11-2002

Friday, February 09, 2007 - 12:10 pm   Edit Post Move Post Delete Post View Post Send Sia a private message Print Post    
Kaykay, it won't let me look at the page. Did you and Juju or Babyruth leave the word recognizable? I hate to be a pain, but it absolutely won't load the page for me. Put some random symbols between the letters of the virus name, please.

Kaykay
Member

01-21-2004

Friday, February 09, 2007 - 12:11 pm   Edit Post Move Post Delete Post View Post Send Kaykay a private message Print Post    
ok, one second

Yankee_in_ca
Member

08-01-2000

Friday, February 09, 2007 - 12:12 pm   Edit Post Move Post Delete Post View Post Send Yankee_in_ca a private message Print Post    
Sia -- I just reposted what Kaykay so kindly posted in your folder here, with asterisks throughout the offending words - just in case you aren't able to open your folder without that word askterisked-out.

------------------

FROM KAYKAY:

Sia, I googled it for you. Other people are having problems too. It appears it might be a trojan horse virus.

Update your anti-virus and then run a scan. You can also try some of the online anti-virus scans. Here is a good one: http://housecall.trendmicro.com/


Rissa
Member

03-20-2006

Thursday, February 08, 2007 - 7:44 pm
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Sia, go to http://us.mcafee.com/ about half way down the page you will see Free Services and under that "scan for viruses". It will be the most up to date and no cost or membership. I did a quick search in their virus database for that name you gave and nothing came up. There is a *b*l*a*d*e* worm, perhaps thats it? Good luck!!! Nothing worse than realizing how dependant we are on these puter thingies. LOL


Neko
Member

08-03-2001

Thursday, February 08, 2007 - 7:52 pm
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Found this for you Sia for the Symantec wesbite.



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quote:
BD B*l*a*d*e R*u*n*n*e*r 0.80a
Severity: High

This attack could pose a serious security threat. You should take immediate action to stop any damage or prevent further damage from happening.



Description

This signature detects Backdoor B*l*a*d*e r*u*n*n*e*r 0.80a activity.



Additional Information

Backdoor B*l*a*d*e r*u*n*n*e*r 0.80a is a Trojan that opens up a backdoor program that, once installed on a system, permits unauthorized users to remotely control user interface, switch off FTP, browse/edit files, etc. B*l*a*d*e r*u*n*n*e*r operates over port 5400 via TCP.

Aliases: TrojanDropper.Win32.FC.h, TrojanDropper.Win32.Joiner.y

Response

There are several Backdoor detection programs on the market that are said to be able to scan for and detect a Backdoor B*l*a*d*e r*u*n*n*e*r 0.80a server on your system. Some of the better known AntiVirus vendors have included detection strings in their virus definitions.


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Sia
Member

03-11-2002

Thursday, February 08, 2007 - 7:53 pm
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Thanks, Rissa. It is really creepy that I'm getting so many alerts tonight. I have tried to search for this virus/threat by name on multiple sites and have been warned by Norton Internet Security every time I hit "enter!" I can't even get www.housecall.antivirus.com to work tonight. Also, I can't search the microsoft.com database under security alerts/threats for this threat by name without getting the same NIS warning. What is happening?


Neko
Member

08-03-2001

Thursday, February 08, 2007 - 7:56 pm
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From what I've read, the virus seems to block the user from sreaching or using anything with the words "b*l*a*d*e, r*u*n*n*e*r, B*l*a*d*e r*u*n*n*e*r etc."

There also seems to be "mistaken" alerts if the user is using a dial-up accelerator, howere, seeing you've just been getting these warnings tonight, that doesn't seem to be the case.


Juju2bigdog
Member

10-27-2000

Thursday, February 08, 2007 - 7:59 pm
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There is a lot about it on this page: http://minitutorials.com/forums/index.php?showtopic=350


Juju2bigdog
Member

10-27-2000

Friday, February 09, 2007 - 10:13 am
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Heh, and some of the sites say that if you spelled out the name on a webpage, Sia won't be able to read that page. She may not be able to get back here.


Babyruth
Member

07-19-2001

Friday, February 09, 2007 - 10:15 am
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But she used asterisks

Kaykay
Member

01-21-2004

Friday, February 09, 2007 - 12:13 pm   Edit Post Move Post Delete Post View Post Send Kaykay a private message Print Post    
I can't edit the post. Sould I copy it somewhere else or can one of the moderators change it? Just let me know what to do

Karuuna
Board Administrator

08-31-2000

Friday, February 09, 2007 - 12:15 pm   Edit Post Move Post Delete Post View Post Send Karuuna a private message Print Post    
I edited the post in Sia's member folder, so she can get back there also.

I have this terrible image of poor Sia being shut out of one thread after another....

Kaykay
Member

01-21-2004

Friday, February 09, 2007 - 12:16 pm   Edit Post Move Post Delete Post View Post Send Kaykay a private message Print Post    
Sia, you should be good to go due to the kindest of people on this board. TVCH rocks!!!

Kaykay
Member

01-21-2004

Friday, February 09, 2007 - 12:18 pm   Edit Post Move Post Delete Post View Post Send Kaykay a private message Print Post    
I know Karuuna - I wish I could help!!!

Sia
Member

03-11-2002

Friday, February 09, 2007 - 12:58 pm   Edit Post Move Post Delete Post View Post Send Sia a private message Print Post    
Yes, Karuuna, and I'd be saddest to be shut out of my own folder. I tend to post many pics of my sweet daughter and son and my pretty kitty cats there.

From what the tech girl said, my NIS might have been throwing false positive alerts at me due to the fact that the same port (the 5400 series??) is used by both the backdoor trojan known as blade runner and by the web-accelerator? I don't know for sure. She's calling me back in a couple of minutes after I do some testing and see if I can search for the blade runner term now. Ha! Ha! Take that, blade runner!

Sia
Member

03-11-2002

Friday, February 09, 2007 - 1:07 pm   Edit Post Move Post Delete Post View Post Send Sia a private message Print Post    
Notice that I can type that blessed phrase now, too. I'm trying not to cry because I'm so relieved! I still don't know for sure if I should be worried or not.

Ktbb
Member

08-10-2003

Saturday, February 10, 2007 - 5:33 pm   Edit Post Move Post Delete Post View Post Send Ktbb a private message Print Post    
So sorry that you have a virus/trojan. Good luck Sia. Our computer has never been the same since I had to restore it. Not the problem of the restore, but of the crash before that. SOOOO frustrating.

Has anyone switched over to windows vista yet? We got a free upgrade with our laptops, but not sure how bad it is yet? Still haven't recieved the upgrade yet, but was wondering if there were alot of bugs in it.

Costacat
Member

07-15-2000

Saturday, February 10, 2007 - 6:37 pm   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Ktbb, poke around in the brief questions thread here...

There are still some software incompatibility issues, as well as hardware issues. If you have specific programs that you run, or peripherals that you use, check the manufacturer's Web site to see if they have a Vista update available. Not all vendors are certified for Vista, yet.

I've been running Vista, but only because I have to document our software running on it. My production system -- my main laptop -- is staying Win XP for quite a while.

Personally, unless you have a need to move to Vista, I'd hold off until the next release.

Chiliwilli
Member

09-04-2006

Saturday, February 17, 2007 - 8:32 pm   Edit Post Move Post Delete Post View Post Send Chiliwilli a private message Print Post    
I have 2 problems.

1. When I click on a link to open a new window it is about a 3 X 4 inch window that comes up and no matter what I do I have to resize it to full size every time. Does anyone know how to make it open into a full size window automatically without having to alter it?

2. I wanted to set up my old Windows 95 computer so my grandchildren can play all those old games I have, like Putt Putt Saves the Zoo. These won't play on Windows XP. The problem is something went wrong with Windows while it was in storage and when I try to re-install it I can't because I can't find the OEM code. It was on the front of a little white book and I can't find the book. I emailed Microsoft about it and they said I had to get it from the computer manufacturer. The manufacturer has gone out of business. Microsoft is otherwise totally unhelpful. Any ideas out there?

Thanks.

Costacat
Member

07-15-2000

Sunday, February 18, 2007 - 6:43 pm   Edit Post Move Post Delete Post View Post Send Costacat a private message Print Post    
Chilli, browser window sizes are usually "remembered" from session to session. So close all browser windows. Then open your browser, resize the window, and then close it. It should be the same size when you open it again. (Of course, I dunno what OS or browser you are using.)

Windows 95 is an unsupported OS, and I doubt if you'll be able to recover the OEM code. Your best bet would be to go buy a brand new version of Windows that will be supported on your computer. You may find something on eBay, although be careful you don't purchase illegal software. However, if I were you, I'd see if your computer supports Windows XP Home Edition. You should be able to find a brand new version of that OS floating around somewhere. It'll be worth it to buy it now, as Microsoft plans to continue support for XP until 2012.

Chiliwilli
Member

09-04-2006

Sunday, February 18, 2007 - 6:58 pm   Edit Post Move Post Delete Post View Post Send Chiliwilli a private message Print Post    
Thanks, Costacat. I tried the resizing, closing and then reopening. The first window I open is full size but subsequent ones are small like when I am in TVCH and click on a folder it opens in a small window. I am using Windows XP.

Windows 95 is on an old computer that I'm setting up for the grandbabies to play games on. The games are not compatible for Windows XP. That old computer came with Windows 95 but developed issues in storage. I do or did have the book with the Certificate of Authenticity somewhere but can't find it. I know if I could get into the registry I could retrieve the OEM # but I don't think you can get there from DOS. Any suggestions are totally welcome.