Author |
Message |
Coco
Member
07-13-2000
| Thursday, March 09, 2006 - 1:14 am
Hi Dra, I ran everything possible. In SpyBot, I came up with 6 tracking items and I hopefully quarantined them or deleted them - not sure which. I do have an additional question for you. I've got AOL Security Edition 9.0 and from my understanding it scans for email viruses and such, but SpyBot came up with those 6 tracking items (files?). My question: isn't AOL's security program suppose to stop this type of situation from happening? Hmmm, just a thought as I typed...maybe AOL sent the tracking files? Your thoughts? Anyhow, after running all these scans, I'm still having the same situation. So I'll go to Safe Mode -->Utility -->MSCONFIG -->Restart tomorrow morning and try to seek out and disable the problem program from running. I'll let you know how it turns out. And again, thanks for your help thus far, I sincerely appreciate it.
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Draheid
Board Administrator
09-09-2001
| Thursday, March 09, 2006 - 6:02 am
Coco: Tracking items are usually nothing more than cookies placed by websites to keep track of things like recent searches on that site, products viewed, possibly an identifier to let the site know what areas you were looking at last time you visited, etc. These type of things don't concern me as being the cause of your troubles you describe. While you're looking in the 'Startup' tab of MSCONFIG, you may want to stretch out the 'Command' heading to better see what exactly is being loaded by the entry. This may give you a better clue whether you want it to load or not. For example, on my computer is a program called 'coloreal' which doesn't sound like something I really need. However, the command line points to the Compaq directory for the program. This suggests it is part of the original software installed by the manufacturer of my computer (a Compaq), therefore, I allow it to run. If it isn't real obvious what the different programs there are for, try disabling them anyway and see if you have any problems. It may be a tedious process, but it should eventually get your computer back to running more normal for you. Good luck and let us know how else we can help.
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Watching2
Member
07-07-2001
| Tuesday, March 14, 2006 - 3:11 pm
Help!! Yesterday I went to put passwords in which I've never done before and somehow I lost a whole lot of things! Yesterday it seemed like when I signed on as Administrator, I could see all the missing documents, but not so today. I'm running Windows 2000 Professional and it's driving me crazy! I did find one name which had been deleted by accident and thought I found my problem by putting in back in, but it wasn't the trick. Not only can I not find documents, pictures, etc., on any of the names, but my "Favorites" in Internet Explorer when I open it up were all gone and I had to make new ones. I did find the ones I had are still on my PC under the documents & settings, users, etc., but I have no idea how to put the old favorites back on the IE which signs online. I can get to old the ones if I hit them from the folder offline, but what I really want to know is if it's possible to put my "old favorite list" back instead of the new one I had make! Thanks!!!
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Draheid
Board Administrator
09-09-2001
| Wednesday, March 15, 2006 - 11:22 am
Watching2: First I should qualify the following information. This is based on how Windows/XP works so there is a slight possibility that it does not apply to 2000. I believe they are similar enough .that this should at least give you some idea how to proceed though... It sounds as though something you've recently installed has setup a second administrator account for some reason. The only way I can think to confirm this and do anything about it is to restart the computer in safe mode where the primary administrator login should appear. Once there, you should be able to make changes to the other accounts setup on the system. I would rename any that have similar names (like the 2nd administrator) and set the passwords to be sure you can log into the other accounts easily. Then restart the computer in normal mode and log on with each user to see if you can find the 'missing' files/information you are looking for. Once you locate them, you could go back into the administrator account through safe mode and remove any duplicates or unused accounts plus rename the 'good' account to use as before. You could also just look around while logged in as administrator in safe mode and should be able to see everything on the computer to try to locate the various accounts. Most should be under the C:\Documents and Settings directory with names for each user configured on the system. Inside each user will be several folders with various settings for each user.
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Mygetaway
Member
08-23-2000
| Thursday, March 16, 2006 - 1:23 am
Hi Dra, I need some help. I went to update my free AVG today. There were 3 updates. After the first two it asked if I wanted to restart now, (the usual) I said no, because I wanted to get the last update before restarting. Well that was a big mistake. My machine started a reboot frenzy and then went to the safe mode screen. I couldn't get into regular mode because it just kept rebooting and going to the safe mode screen. I ran the virus scan and there were no viruses. I went to add/remove programs and deleted AVG. Downloading the new version gave me the same problem. I have Win98SE and run Norton Internet and Firewall 2005 with an 06 subscription for updates. I've never had a problem with both these systems running together before. (I disabled the auto update on the AVG.) Any suggestions or comments? I really like AVG and don't want to lose it. Thanks in Advance .
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Draheid
Board Administrator
09-09-2001
| Thursday, March 16, 2006 - 7:28 am
MGA: First of all, when AVG lists multiple updates, only the first one is 'required'. The others are usually optional and, in any case, you do not need to install all three to have the latest. I generally only install the last of three when offered, actually, because that includes everything from the first two plus additional updates (usually to the program itself). To resolve the reboot problem, you may need to look in msconfig to see what is loading that might cause the reboot. After you remove AVG, does it still reboot? Try removing it again while in safe mode to be sure everything is removed during the process. Then restart and see if the computer is stable again. If so, try installing AVG again from that point. Just be sure the computer is working correctly without AVG before reinstalling it. Let me know if you continue to have problems.
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Mygetaway
Member
08-23-2000
| Thursday, March 16, 2006 - 4:43 pm
Hi Dra, Thanks for your help. Yes, I did delete Avg while in safe mode. It was the only choice I had since I couldn't get into reg mode, because all it would do is reboot twice, and then go back to the safe menu. Everything runs fine w/out Avg installed. Whenever I try to reinstall, I get the same rebooting problem. This last update has something in it that does not like my set up I guess. Maybe it is for the newer versions of Win only? The problem is I can't go back to the version of Avg I had before the updates because they only have the download for the new one. There is one thing that is listed twice in the msconfig menu. It is: LoadPowerProfile Rundll32.exe.powprof.dll.LoadCurrentPwrScheme I will check back soon to see if you need more or different information. Also, how do I delete the duplicate item in msconfig? Thanks again..It's VERY Much Appreciated!
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Watching2
Member
07-07-2001
| Thursday, March 16, 2006 - 4:47 pm
Thanks, Dra, I'll give it a try. One of the things which has been frustrating with 2000 Pro is that many things are different than in XP or even ME since it's "NT" technology and it just plain makes me crazy since I knew how to get into things in the other formats! 
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Draheid
Board Administrator
09-09-2001
| Thursday, March 16, 2006 - 7:18 pm
MGA: At the top of this page is a link to utilities I have mentioned before, including AVG. On that page is a link to a slightly older version for direct downloading. I don't know if that is going to go back far enough to be compatible again but it couldn't hurt to try. As for the 'power' listings, those both seem legitimate to me.
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Jan
Moderator
08-01-2000
| Saturday, March 18, 2006 - 10:57 am
This is a microsoft Office question. When I purchased my new computer it came with Office 2003 TRIAL edition. The trial is up March 30 and it will cost me $149 USD to convert it (if i have a student or teacher in the house - more if I don't) I use Excel, Word and PP all the time BUT I already own the CD's from my old system which provides Office 97. For $149 more, I would just as soon stick with my office 97. Can i just 'overwrite" the Office 2003 edition by installing the Office 97 or do I have to uninstall the 2003 and install the 97? If i do have to unistall, will I lose all my files or will they stay intact in the "my document" files?? Thanks for any help you can offer.
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Draheid
Board Administrator
09-09-2001
| Saturday, March 18, 2006 - 5:33 pm
Jan: First of all, you need to be sure that any documents you've created using the 2003 version are saved in a format compatible with '97. Next, you can leave/ignore 2003 on your computer and install '97 in a different folder (requires you to manually specify the installation settings) and just use it instead. Usually what the trial version does, when the trial period is over, is not allow you to save (and possibly not print either) your documents. You can still open and read them, probably make changes, but you cannot retain those changes after the trial expires. '97 should coexist with 2003 fine (as far as I know - I've had the same setup on some computers before without any problem). Good luck.
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Cinder
Member
09-01-2000
| Saturday, March 18, 2006 - 9:27 pm
Draheid- I have been busy going through a divorce and haven't been on this site in ages- but now that ex is not available and the other computer tekkie in the family is busy- I am needing help. I have moved in with my parents- temporarily- and AACCKK- they don't have access to DSL or cable modem- so I am wanting to connect my computer to dial-up. (I know you didn't need the whole explanation to give me an answer ;) ) When the phone cable is plugged in to the back of the computer- it automatically ties up the line- without me doing anything to try to connect. I disabled all the High Speed connections under the control panel. I am sure this is a simple answer- but I haven't dealt with dial up since 99.
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Draheid
Board Administrator
09-09-2001
| Saturday, March 18, 2006 - 9:49 pm
Cinder: Either your modem is bad or you're plugging the cable into the wrong kind of port. Make sure the jack you are plugging into is the right size to match the phone cord and look for a telephone symbol next to the jack to plug into. If it is a bad modem, you'll have to replace it with a new card or external modem.
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Jan
Moderator
08-01-2000
| Sunday, March 19, 2006 - 9:16 am
Thank you so much Dra. That is so good to know as I would have just assumed everything would work - ACK you have just saved me so much heartache over that!!!! - now if i could only remember what I have done on 2003 vs 97 - I guess I have to figure it out before 2003 stops letting me save. If I install 97 on my computer today, should I just try opening everything in 97 in order to learn which are NOT compatible at this point? in this way I assume I can resave them in 2003 as 97 compatible??
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Draheid
Board Administrator
09-09-2001
| Sunday, March 19, 2006 - 9:21 am
Jan: Just open your 'My Documents' folder in windows explorer then click 'View - Details' to see the modified dates. Anything modified after you started using this new computer is likely to be saved with the newer version. Also, I would recommend you 'Save As..' each document and add '-97' to the filename when saving them as the older version. That way you preserve the newer version (with the newer features) in case you need them later.
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Jan
Moderator
08-01-2000
| Sunday, March 19, 2006 - 9:27 am

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Texannie
Member
07-16-2001
| Sunday, March 19, 2006 - 5:23 pm
I am trying to few a site that shows photos from a party my son went to. You go to the site, enter the password and the pics are supposed to come up. Instead, I get a blank screen and at the bottom left hand corner where it usually says done, I get an icon for an error. When I double click on that I get a pop up window saying "problems with this webpage might prevent it from displaying properly" then it lists line/character/error ect. what's going on?
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Draheid
Board Administrator
09-09-2001
| Sunday, March 19, 2006 - 5:27 pm
Texannie: Either the site is having a problem with the script they use to display images (most likely) or your browser may have the security settings such that the script cannot execute properly on your computer (another possibility). If you would like to PM or E-mail me the information, I would be happy to have a look and see if I can suggest any other way to access the images.
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Texannie
Member
07-16-2001
| Sunday, March 19, 2006 - 5:38 pm
ok..thanks!
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Grannyg
Member
05-28-2002
| Sunday, March 19, 2006 - 5:54 pm
I can I email you just cause I want to talk to you, Dra? lol
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Draheid
Board Administrator
09-09-2001
| Sunday, March 19, 2006 - 7:29 pm
Texannie: Check your mail please. Grannyg: You know you're always welcome to E-mail anytime! 
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Texannie
Member
07-16-2001
| Sunday, March 19, 2006 - 7:36 pm
emailed you back..the password is goofy!
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Draheid
Board Administrator
09-09-2001
| Sunday, March 19, 2006 - 8:00 pm
Another reply heading to you - sorry I wasn't able to resolve the problem either.
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Cinder
Member
09-01-2000
| Sunday, March 19, 2006 - 10:23 pm
Ha ha Dra. When I read the response- I said "Well- Dra never knows what sort of common sense one has- so he has to put it in the simplest terms" (ie- you're plugging the cable into the wrong kind of port. Make sure the jack you are plugging into is the right size to match the phone cord and look for a telephone symbol next to the jack to plug into. ) I thought- well- of course its the right port- it fit. Nope- that was the problem all along. I had to look for the picture Thanks
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Texannie
Member
07-16-2001
| Monday, March 20, 2006 - 3:29 am
Thanks for trying, Dra!!!
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