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Archive through September 03, 2005

The TVClubHouse: General Discussions ARCHIVES: 2005 Sep. ~ Nov.: All Things Technical: The Help Desk: Computer Problems? Ask Here (ARCHIVES): Archive through September 03, 2005 users admin

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Texannie
Member

07-16-2001

Thursday, August 25, 2005 - 2:06 pm   Edit Post Move Post Delete Post View Post Send Texannie a private message Print Post    
Dra...my printer connects with a USB port but not my cable modem.
I don't have an MSM account.....
this is supposed to be easier than ME??? LOL

Littlec
Member

11-14-2003

Thursday, August 25, 2005 - 2:16 pm   Edit Post Move Post Delete Post View Post Send Littlec a private message Print Post    
Thanks dra I will most definitely go with the wireless.

Watching2
Member

07-07-2001

Thursday, August 25, 2005 - 3:30 pm   Edit Post Move Post Delete Post View Post Send Watching2 a private message Print Post    
Any advice on my Win 2000 Pro problem?

Draheid
Board Administrator

09-09-2001

Friday, August 26, 2005 - 11:41 am   Edit Post Move Post Delete Post View Post Send Draheid a private message Print Post    
Watching2:

It sounds like your tech person might not have made the CD bootable. In case it is, however, you may need to go into your computer BIOS setup and enable boot from CD as the first boot device then try restarting with the CD in the drive. If that still doesn't work, then...

I would recommend you download the necessary files to create a set of Win2K boot diskettes and use them plus the CD to reinstall from. You can find these by going to www.bootdisk.com and download the 4 disk set for Win2K.

Using these diskettes should boot the computer into setup mode and enable access to the CD-ROM drive to get the full installation necessary to reinstall the Operating System.



Watching2
Member

07-07-2001

Friday, August 26, 2005 - 2:59 pm   Edit Post Move Post Delete Post View Post Send Watching2 a private message Print Post    
Thanks Dra! I'll try that!! I'm so happy to have some advice since I'm so not talented enough to figure this stuff out! LOL :-)

Texannie
Member

07-16-2001

Saturday, August 27, 2005 - 5:38 am   Edit Post Move Post Delete Post View Post Send Texannie a private message Print Post    
How can I tell if I have the right USB port for an IPod mini. DS bought one (an out of the box one at Circuit City) and we can't get it to connect. Not sure if it's my puter or this out of the box Ipod.

Bob2112
Member

06-12-2002

Saturday, August 27, 2005 - 8:05 am   Edit Post Move Post Delete Post View Post Send Bob2112 a private message Print Post    
Texannie: Bring up the Device Manager and look under Universal Serial Bus controllers.

USB 1.1 will say something like: Universal Host Controller
USB 2.0 will say something like: Enhanced Host Controller

Although many devices work with either, it looks to me like USB 2.0 is required for an iPod mini.

I've seen USB 2.0 PCI add-in cards with 4 external and 1-2 internal USB ports for around $10, so this would be an option if your computer has the older 1.1 USB.


Texannie
Member

07-16-2001

Saturday, August 27, 2005 - 10:30 am   Edit Post Move Post Delete Post View Post Send Texannie a private message Print Post    
Bob, when I go into device manager and click on Universal Serial Bus controllers, I get the following list
USB Composite Device
USB Printing Suuport
USB Root Hub
USB Root Hub
USB Rev 5 or later support for USB Universal Host Controller
USB Rev 5 or later support for USB Universal Host Controller

If I click on each of these, I don't see universal or enhanced, just standard.

Also, if I click on the Ipod update link, I get the message Ipod service error.

Would I buy one of these at some place like Best Buy or Circuit City?

I really appreciate your help!


Bob2112
Member

06-12-2002

Saturday, August 27, 2005 - 10:53 am   Edit Post Move Post Delete Post View Post Send Bob2112 a private message Print Post    
Texannie: I think you must have USB 1.1 because of this line:
USB Rev 5 or later support for USB Universal Host Controller
If you click on it and look and the driver detail, I think you will probably find usbuhci.sys, which is what I have on my older system.

On my system with USB 2.0 ports, usbehci.sys is the driver I find.

You can buy these cards at just about any of the stores that sell computers and accessories like memory, cables and hard drives. It might cost a little more, but you can get it right away and possibly return it if it does not solve your problem.


Texannie
Member

07-16-2001

Saturday, August 27, 2005 - 11:21 am   Edit Post Move Post Delete Post View Post Send Texannie a private message Print Post    
Thanks Bob, think that's it.

Watching2
Member

07-07-2001

Saturday, August 27, 2005 - 3:12 pm   Edit Post Move Post Delete Post View Post Send Watching2 a private message Print Post    
Ok, I made the boot disks and got as far as loading them all and getting to the command lines and since I don't want to format and lose all of my info just reload Windows 2000, I'm stumped. Even the list of commands they gave me from "HELP" wouldn't always work. Some of them would say it wasn't a proper command. I got scared with messing with it too much and exited. I still have all the flaws on my system!!!!! LOL I so wish I was a computer nerd right now! I didn't know what to do when it asked me some questions like if I was sure I wanted to add another "something." Anyone have suggestions? I feel so DUMB!!!! <--that's DUNCE not Party Hat! LOL

Juju2bigdog
Member

10-27-2000

Saturday, August 27, 2005 - 5:36 pm   Edit Post Move Post Delete Post View Post Send Juju2bigdog a private message Print Post    
Watching2, I reinstalled my operating system without knowing how to do it by Googling. I suggest you Google "reinstall Windows 2000" or some variations thereof, and read through what you find until you find a set of instructions you feel comfortable following. I found one that explained the whole thing in terms I felt comfortable following, and went lickety split. I did a reformat, which it sounds like you don't want to do.

I sort of recall that the time I just reinstalled the operating system on top of itself (I had Windows ME), I had to go into setup as the computer was starting up, and then you find your Boot Sequence in there by arrowing up and down. I changed it from boot to hard drive (C: ) to boot to D: or CD drive. Save that and Exit, then reboot with your installation CD in the machine, and hopefully it will go to the CD and begin installation. Draheid may have already told you that further up the thread, and you may have already tried that.

But try Googling for instructions, and you should find some advice from expert geeks.

Watching2
Member

07-07-2001

Saturday, August 27, 2005 - 9:44 pm   Edit Post Move Post Delete Post View Post Send Watching2 a private message Print Post    
Thanks JuJu. I did try that before, but I might not have used the "right" words. I think I used "load" instead of "reinstall" so I'll see what I get. My problem was all I could find on start up was a choice to allow boot logging, which I did, but then it would only give me the choice of "C" as 1 to highlight of which Win 2000 I wanted to use. I know all the files are in there in the i386 folder, but I just got scared about losing some photos that I just can't replace. Unfortunately, this software problem has caused the pc to be "unable to find" my burner! If it worked, I'd just copy everything and just totally start over! I'll give it the "ole freshman try" again though! I hate giving up! LOL

Abby7
Member

07-17-2002

Monday, August 29, 2005 - 11:19 pm   Edit Post Move Post Delete Post View Post Send Abby7 a private message Print Post    
thank you for your help.

Herckleperckle
Member

11-20-2003

Wednesday, August 31, 2005 - 2:23 am   Edit Post Move Post Delete Post View Post Send Herckleperckle a private message Print Post    
Recalcitrant Mouse

Very minor problem, but a nagging one.

My good old mouse (no matter how many times I take the dang ball out and clean it and remove any trapped dust) is just not gliding like it should. Kinda sticks and I have to manipulate the pad and it far too much to get the little arrow pointer where I want it. I'm at the point of considering buying a new one!

Is there something I should or should not be doing in cleaning it or the pad I use underneath?

Thanks!

Draheid
Board Administrator

09-09-2001

Wednesday, August 31, 2005 - 4:33 am   Edit Post Move Post Delete Post View Post Send Draheid a private message Print Post    
Herckleperckle: Most likely you're missing cleaning the contact points inside the mouse itself. These tend to collect grime and dust and form something of a 'crusty' deposit on the surface the ball has to move when the mouse is in use. Howstuffworks.com's 2nd page on mice, has a good detailed description of the 'innards' of a mouse along with pictures. You should check the roller points to see if there is any dirt or debri or buildup deposited there causing the mouse to seem to 'stick' when it suddenly stops moving the rollers inside.

Nickovtyme
Member

07-29-2004

Wednesday, August 31, 2005 - 2:41 pm   Edit Post Move Post Delete Post View Post Send Nickovtyme a private message Print Post    
I recently had to replace my modem because the other one took a lightning/power surge.

Ever since I replaced the modem (last Friday), I've not been able to stay connected like I used to. I can connect and surf the web, but sometimes it's really lagging and ultimately it will freeze up and boot me. Some websites I have trouble connecting to at all and TVCH is really slow and I get these weird Error screens...one featuring: COOKIE=>'HASH(0x404d5760)'. I never used to have this problem before I replaced the modem. What is also strange is that some times I can sign on and surf for up to an hour with everything working good, then all of a sudden it will start taking forever for pages to load and then I get kicked off line.

I'm paranoid that I may have a virus, but when I run my virus scanner...nothing out of order comes up. I've reloaded my Modem driver several times, reloaded my ISP software several times and even downloaded and reinstalled IE.

I think there may be a setting that I have missed causing all this, but I've rechecked everything (and I'm not wizard at this), but I can't find anything wrong. I've done numerous Scandisks and defrags to no avail.

Anybody have any thoughts or help?

Herckleperckle
Member

11-20-2003

Wednesday, August 31, 2005 - 2:53 pm   Edit Post Move Post Delete Post View Post Send Herckleperckle a private message Print Post    
Thank you so much, Dra. I will check it out now!!

1


Draheid
Board Administrator

09-09-2001

Wednesday, August 31, 2005 - 9:55 pm   Edit Post Move Post Delete Post View Post Send Draheid a private message Print Post    
Nickovtyme: Is there any way to connect through your ISP without using their software? Most times the built-in dialup networking in Windows is much better at connecting and staying connected. There may be some issue between the new modem and the ISP software.

When you installed the new modem, were there any conflicts with other devices such as built-in serial ports? What type of modem is it and what type did you have before? Did you completely remove all traces of the old modem software before installing the new drivers?

There are unfortunately many small things that any one of could possibly cause problems. I would say start with the very basic configuration, disable all other serial ports you are not using and try to use dialup networking first. Then go from there.

Juju2bigdog
Member

10-27-2000

Thursday, September 01, 2005 - 6:11 pm   Edit Post Move Post Delete Post View Post Send Juju2bigdog a private message Print Post    
Draheid, that is exactly what I am doing nowadays with my Juno connection and the "new" computer I got a year ago. I was having all kinds of problems using the Juno dialer, so I went to Start>Control Panel>Network Connection and chose Make New Connection. Then I found the number Juno is dialing locally, entered that number, entered my username and password, and I am in bidness.

I dial up first, using the Network Dialer, get connected, THEN I open the Juno software and pull down my e-mail.

I stay connected exactly one hour, but I think that is a Juno thing. I have learned to live with it and to reconnect during commercials at BB chat. It also reminds me how long I have been online when it disconnects me, and I know I have been on an hour when I thought I had only been on fifteen minutes. LOL.

Nickovtyme
Member

07-29-2004

Thursday, September 01, 2005 - 7:30 pm   Edit Post Move Post Delete Post View Post Send Nickovtyme a private message Print Post    
Dra - I tried configuring the internal dialer but it doesn't seem to work with my ISP...but I do have good news.

When I have problems like this with my computer, it's like I'm on a mission and I'll look through every folder and setting. I'll keep making changes until I get something that "fits" together and I think I may have stumbled upon something.

About a year ago, I installed a program and piggy-backing on it was "Ghostsurf" and once it loaded...I never could get Ghostsurf to uninstall successful. I would uninstall it, but then my IE would freeze up and I could only use the internal browser that came with my ISP software. Today I kept messing with it and I think I have finally cleaned Ghostsurf off my computer and it has definately cleared things up. Evidently, this was conflicting with something. It still hasn't cured my ill's 100%, but I'm in a better boat now.

In general, my computer is 4 years old and I've been noticing alot of odd things happening lately...think this weekend, I'm going to Fdisk it and start all over.

I was also told to DL FireFox and start using it. Man! Wish I had started using FireFox earlier...this thing is great! Beats the crap out of IE.

I appreciate your helping me, Dra.

Kellirippa
Member

07-10-2002

Saturday, September 03, 2005 - 8:53 am   Edit Post Move Post Delete Post View Post Send Kellirippa a private message Print Post    
I installed photoshop elements on my computer and now the darn thing runs... soooo slowwww..

Does anybody have any idea why that might be or any suggestions? it's not like it runs in the background or anything and I still have plenty of space..

Jimmer
Member

08-30-2000

Saturday, September 03, 2005 - 7:43 pm   Edit Post Move Post Delete Post View Post Send Jimmer a private message Print Post    
I haven't heard of this with Elements. It may be a coincidence? I've installed programs and my PC has been affected and it turned out that the two were not related. Have you done anything else at all recently?

Kellirippa
Member

07-10-2002

Saturday, September 03, 2005 - 10:16 pm   Edit Post Move Post Delete Post View Post Send Kellirippa a private message Print Post    
no, but I had installed Elements and the computer started running really slow, I tried all kinds of things, scanning for adware, cleaning up the temp files, defraging.. nothing worked, finally I dumped the Elements and things went back to normal. I just reinstalled it and back to everything running choppy and slow..

Draheid
Board Administrator

09-09-2001

Saturday, September 03, 2005 - 10:50 pm   Edit Post Move Post Delete Post View Post Send Draheid a private message Print Post    
Kellirippa: Bring up your task list to see what is running and how much memory and resources each is using. Something may be starting that supports Photoshop Elements that is causing the problem. You can find details on most tasks running by looking them up at AnswersThatWork Tasklist listings. This site also makes suggestions on what you can do with some programs that are running but are not needed.