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Real Player/Real One is charging new ...

The TVClubHouse: General Discussions ARCHIVES: 2005 Mar. ~ 2005 May: All Things Technical: The Help Desk (ARCHIVES): Real Player/Real One is charging new handling fee users admin

Author Message
Kstme
Member

08-14-2000

Wednesday, March 30, 2005 - 7:56 am   Edit Post Move Post Delete Post View Post    
A heads up to anyone who has a Super Pass account. RO is now charging a $.79 'handling fee' unless you pay a year in advance.

Max
Member

08-12-2000

Wednesday, March 30, 2005 - 9:06 am   Edit Post Move Post Delete Post View Post    
The Real folks are shady about charges, IMHO. I cancelled my account a while back because of how they snuck in charges. I had been a long-standing customer, paying $9.95 a month. Then last summer, they had an unadvertised deal that folks talked about here where if you were a long-time subscriber and called them, they changed your rate to $4.95 a month. They changed mine without any hassle. Cool. Then several months ago, I noticed they had started billing me $13.95 a month. I never got any notice from them about a rate change and nothing had ever been said about the $4.95 being a short-term deal. When I called to complain and cancel, they never once apologized or offered any explanation.

I'm done with Real, who IMHO is anything but.