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Archive through June 26, 2004

The TVClubHouse: General Discussions: 2004 May - July: All Things Technical: The Help Desk (ARCHIVES): Computer Problems? Ask Here (ARCHIVES): Archive through June 26, 2004 users admin

Author Message
Juju2bigdog
Member

10-27-2000

Thursday, June 24, 2004 - 5:02 pm   Edit Post Move Post Delete Post View Post    
Bigd, I got into your site just fine. Try clearing your cache (emptying temporary internet files), which you do by going to Tools, Internet Options, General tab, Delete Files in center of that screen.

Luvmom, try downloading Spybot Search & Destroy as well and running that. That Lycos toolbar is a real hard thing to remove, but I think Ad-Aware did it for me.

Luvmom
Member

10-17-2000

Thursday, June 24, 2004 - 6:34 pm   Edit Post Move Post Delete Post View Post    
Juju,I don't have it right now.I'm trying to help Conejo get rid of it,but thanks for caring!!!

Draheid
Moderator

09-09-2001

Thursday, June 24, 2004 - 8:12 pm   Edit Post Move Post Delete Post View Post    
Dllmo: I meant to mention a couple of features of Irfanview. If you click on 'File - Slideshow', you can create a variety of slide shows for viewing multiple image collections. If you also happen to have Nero CD-Burning software installed, you can even create a show and burn it to a Video CD to play on most DVD players and view on your TV. Many options are located on that screen.

Hope that helps.

Juju2bigdog
Member

10-27-2000

Thursday, June 24, 2004 - 8:29 pm   Edit Post Move Post Delete Post View Post    
Luvmom, I meant Conejo, not you. LOL.

Conejo
Member

08-23-2002

Friday, June 25, 2004 - 5:31 am   Edit Post Move Post Delete Post View Post    
Juju, Ad-Aware gets rid of the toolbar after I run it AND restart my computer - BUT it always comes back to haunt me. The only thing different is that I downloaded Windows Media Player the other day. Could this be why I've been bombarded with all of these pop ups?



Conejo
Member

08-23-2002

Friday, June 25, 2004 - 5:35 am   Edit Post Move Post Delete Post View Post    
BTW, Ad-Adware has quarantined 2,152 'objects' since Wednesday!

Juju2bigdog
Member

10-27-2000

Friday, June 25, 2004 - 9:54 am   Edit Post Move Post Delete Post View Post    
Yikes, Conejo!!!!

Wouldn't think Windows Media Player would do that. More likely you have some really bad adware/spyware infestation.

Try downloading Spybot Search & Destroy too. And run that. Just Google for free Spybot download, and you should find it.

Conejo
Member

08-23-2002

Friday, June 25, 2004 - 10:07 am   Edit Post Move Post Delete Post View Post    
Thanks Juju!
I downloaded 'Spyware Doctor' just about 30 minutes ago (before I got your suggestion) and it seems to have blocked/removed many more objects than Ad-Aware. So far things seem to be working much better! What a nightmare the last couple of days have been! These 'objects' literally TOOK OVER my CPU!


Draheid
Moderator

09-09-2001

Friday, June 25, 2004 - 10:28 am   Edit Post Move Post Delete Post View Post    
I've been trying to catch up here and I think one question that I need to address for sure is this:

When you run many of the ad/spam/hijack cleaners, they are not able to clean anything out of the protected system restore area. In order to completely rid your computer of any and all such problems, you must disable system restore, clean your system, then enable system restore again.
Here are links to the necessary process from Symantec (makers of Norton AntiVirus):

Instructions for Windows/XP or Windows/ME
Hope this helps.

Conejo
Member

08-23-2002

Friday, June 25, 2004 - 10:54 am   Edit Post Move Post Delete Post View Post    
Draheid, I use Windows 2000 professional is that the same as one of the 2 listed above? (Sorry I'm pretty computer illiterate).
Thanks for your help!

So far the 'Spyware Doctor' has been working really good! However, I just went into my program files and found 9 of the programs that were really driving me crazy and deleted them.

Draheid
Moderator

09-09-2001

Friday, June 25, 2004 - 11:07 am   Edit Post Move Post Delete Post View Post    
Conejo: Apparently Windows 2000 does not have this feature. According to Microsoft's website: System Restore is available in Microsoft® Windows® Millennium (Me) and the Microsoft Windows XP (Home and Professional) operating systems.

It sounds like Spyware Doctor is working on the problem for you. I would let that continue until it comes back completely clean.

Hope this helps.

Texannie
Member

07-16-2001

Friday, June 25, 2004 - 11:22 am   Edit Post Move Post Delete Post View Post    
My @#$#$#^$@#$ puter is freezing up constantly lately. I am beyond frustrated. I don't know if I need to reformat and change operating systems.

Conejo
Member

08-23-2002

Friday, June 25, 2004 - 11:51 am   Edit Post Move Post Delete Post View Post    
Thanks Dra! So far, so good!

Draheid
Moderator

09-09-2001

Friday, June 25, 2004 - 2:37 pm   Edit Post Move Post Delete Post View Post    
Texannie: I have still not been able to come up with anything else to try. Except to disable each startup item you have on your computer, one at a time, until you find one that does eliminate the freezing up problem. Then you can do whatever you need to remove that program from your system. Short of that, or finding some specifically repeatable cause of the problem, perhaps a full re-install of the operating system or restore of your computer is the only option for you.

I'm sorry I can't be more help.

Whoami
Member

08-03-2001

Friday, June 25, 2004 - 2:40 pm   Edit Post Move Post Delete Post View Post    
Since you all are talking about AdAware and Spybot, I thought I'd mention one thing here.

I have a couple of games I got from Wild Tangent. Well, turns out that supplier spywares the crap out of you, and fixes it so if you remove the spyware, the game is inoperable.

Twice when running AdAware, it disabled the games, but when I clicked on the game it said it needed the Wild Tangent Web Driver to run, which I located, reinstalled and everything was fine.

A few days ago, I ran Spybot, and it completely nuked my Wild Tangent games, to the point that even my desktop shortcut could no longer find the game. I couldn't re-install cause their installer said I already had the game installed. I tried ad/remove programs, but that feature said there were missing files and it couldn't remove the program (Spybot nuked the games, but left enough fragments behind that made uninstalling/reinstalling impossible). I finally had to contact Wild Tangent, and they gave me a link to click that cleaned my system for me (which also nuked some trial games I had installed, but I don't care cause I certainly won't get another game from them).

So now, when I run AdAware or Spybot, I have to uncheck anything related to Wild Tangent, which gives them free rein to continue to spyware the crap out of me.

So, if you have Wild Tangent, be aware of your games getting nuked by those two programs. And if you don't have Wild Tangent and have been considering one of their games.....DON'T!

This has been a public service announcement.

Texannie
Member

07-16-2001

Friday, June 25, 2004 - 3:15 pm   Edit Post Move Post Delete Post View Post    
Dra, I have ME. If I am going to go to the hassle of reformat, should I go to a different operating system?

Draheid
Moderator

09-09-2001

Friday, June 25, 2004 - 3:35 pm   Edit Post Move Post Delete Post View Post    
Texannie: Only if your computer will handle a newer operating system. I personally am quite satisfied with my two XP systems. Once I switched everything to 'classic mode', there isn't too much difference from what you're using now.

Click here to see if your computer meets the requirements for Windows XP.

Click Here to download the XP Upgrade Advisor to test your computer and determine what, if any, problems you might have.

Windows/ME is eligible for the upgrade version of XP. The upgrade for the XP Home Edition retails for around $100. I used this exact upgrade on the computer JMM now uses and I haven't had any problems with it since installation. (Of course, she may have a whole different opinion on that! lol)

Hope this helps.

Texannie
Member

07-16-2001

Saturday, June 26, 2004 - 6:47 am   Edit Post Move Post Delete Post View Post    
Thanks Dra. I am emailing you with some questions.

Luvmyjrt
Member

09-18-2003

Saturday, June 26, 2004 - 7:16 pm   Edit Post Move Post Delete Post View Post    
Hello geniuses! Need some help with my HP PSC 2110 all-in-one (?) printer/scanner/copier. I am running Win XP and all functions on the HP PSC 2110 work except for the scanning function. When I attempt to scan I receive an error message that says

NO connection, turn on or connect computer or install software.

I've tried to reinstall the download but can't seem to get this issue fixed. Any ideas out there?

Thanks in advance!

Rupertbear
Member

09-19-2003

Saturday, June 26, 2004 - 7:26 pm   Edit Post Move Post Delete Post View Post    
Hey Luvmyjrt...we had the same problem & a friend came over (this evening!) and went to this page...downloaded what we needed and now we're all set :-)
http://welcome.hp.com/country/us/en/support.html

Luvmyjrt
Member

09-18-2003

Saturday, June 26, 2004 - 7:43 pm   Edit Post Move Post Delete Post View Post    
RB: Can you direct me to the download file, I've downloaded the first one (the full solution software driver) and I'm not getting anywhere. Should I be doing something else?



Rupertbear
Member

09-19-2003

Saturday, June 26, 2004 - 7:54 pm   Edit Post Move Post Delete Post View Post    
Okay Luv...well after you put in the product description etc in the box and click...it brings up the next page, where you have to scroll down the list of items and click on yours.

Ours was the HP Officejet All-In-one...I clicked on that, then it asks on the next page which system you're running...for me its Microsoft Windows XP.

Um...on the next page there's an option to have them check and see if you need an update. Turn on your machine first.

Sorry, I wasn't in the room for the entire process, so it may be trial & error or wait for Draheid :-)

Luvmyjrt
Member

09-18-2003

Saturday, June 26, 2004 - 7:56 pm   Edit Post Move Post Delete Post View Post    
RB: It worked, apparently i had an unnecessary driver in there! Thanks!

Rupertbear
Member

09-19-2003

Saturday, June 26, 2004 - 8:03 pm   Edit Post Move Post Delete Post View Post    
Your are most welcome (hee hee...I was born in Ireland ,so I figure I'll use this little guy)

Juju2bigdog
Member

10-27-2000

Saturday, June 26, 2004 - 10:04 pm   Edit Post Move Post Delete Post View Post    
Yay RupertHeid!