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Archive through July 22, 2004

The TVClubHouse: General Discussions: 2004 May - July: All Things Technical: The Help Desk (ARCHIVES): Computer Problems? Ask Here (ARCHIVES): Archive through July 22, 2004 users admin

Author Message
Jan
Member

08-01-2000

Saturday, July 17, 2004 - 2:43 pm   Edit Post Move Post Delete Post View Post    
Luv, my friend bought the academic version at Cosco..and no one asked for proof that he was a teacher (he isn't BTW). If they had asked , he would have just said "oops I didn't know I had to be"

Not that I would ever ever recommend that you do such a thing. I am only relating an anecdote :-):-)

Kristylovesbb
Member

09-14-2000

Monday, July 19, 2004 - 8:54 am   Edit Post Move Post Delete Post View Post    
DH refiqured my computer and made some changes. Now when I try to save animations and pictures it doesn't work like before. First on saving pictures I no longer have the option of saving in Gif, jpeg, etc, I can only save at Bitmap[*.bmp]. I have to go through a several step process to change them to gif, or jpeg. Before I could just chose from the drop down bar what I wanted. Second when I try to save animation clipart I lose the animation and get only still clipart. I need some help before I slap DH down and dare him to touch my computer. He works on computers for a living and every time he messes with mine I lose something important that I can't live without. Believe me I don't dare ask him to correct this matter because I will lose something else. DH thinks I have toooooo much STUFF on my computer and naturally I don't think I have enough! LOL

Draheid
Moderator

09-09-2001

Monday, July 19, 2004 - 9:48 am   Edit Post Move Post Delete Post View Post    
Kristy: The first solution to try is to clear your browser cache. This is the common first suggestion I've found regarding this problem. To do this, click on 'Tools - Internet Options' then click 'Delete Files' and check the box for 'Delete all offline content' and click 'Ok' then click 'Ok' again. Close your browser and reopen it. This should clear the problem up for you. If not, let me know and I'll be happy to research further.

Hope this helps™

Kristylovesbb
Member

09-14-2000

Monday, July 19, 2004 - 12:21 pm   Edit Post Move Post Delete Post View Post    
Draheid you are just THE BEST!!!!! Thank you so very much for your help.
It took 29 minutes to clear the files.

Donut
Member

07-31-2001

Monday, July 19, 2004 - 10:03 pm   Edit Post Move Post Delete Post View Post    
Dra, Thanks so much! We will try that and let you know how it works! Should we still try to get rid of the start up programs too?
Now the computer has a new trick. The screen is flickering like crazy, although not this time when i rebooted. Everything seems plugged in tight. Any thoughts?

Juju2bigdog
Member

10-27-2000

Monday, July 19, 2004 - 10:18 pm   Edit Post Move Post Delete Post View Post    
Good lord, Kristy, that is a lot of temporary internet files. Any time you get that thing where it will only save pictures as bitmaps, it means it is time to clean out your temporary internet files (also called cache or browser cache). I do mine manually every few days, same way you did above. Depending on what operating system you have (Windows98, XP, etc.), I believe you can set up a schedule to automatically empty the temporary internet files.

Draheid
Moderator

09-09-2001

Monday, July 19, 2004 - 11:01 pm   Edit Post Move Post Delete Post View Post    
Donut: Anything that loads on startup uses system resources & memory (sounds like the same thing but there are technical differences between regular memory and resources). If there are items starting up that you do not need or use frequently, I recommend disabling them from starting automatically. Here's what I usually do on my computers:

1. Right-click on the 'Start' button then left-click on 'Explore'. (This opens a Windows Explorer window on the start menu.)
2. In the left window, locate 'Programs' and left-click on that folder.
3. In the right window, right-click then point to 'new' then left-click on 'Folder' to create a new folder on the program menu.
4. Rename the new folder to 'StartNOT'.
5. Open the 'Startup' folder by clicking on 'Startup' in the left window.
6. Drag any unnecessary or unused shortcuts in the startup folder and drop them in the StartNot folder.

This way, the programs won't start automatically but you know exactly where they are if you need them later. I check this folder every time I install a new program and keep only the minimum require programs in my Startup folder.

Hope this helps™

Kristylovesbb
Member

09-14-2000

Tuesday, July 20, 2004 - 8:13 am   Edit Post Move Post Delete Post View Post    
Ok Juju, I will try to remember to do it and I will try to find a setting to automatically do it for me if I can. Thank you Juju.

Juju2bigdog
Member

10-27-2000

Tuesday, July 20, 2004 - 1:20 pm   Edit Post Move Post Delete Post View Post    
Kristy, I have Windows ME. I can set up a schedule by going to :Start>Programs>Accessories>System Tools>Maintenance Wizard

Then poke around in there until you find something about setting up a schedule, and as you go through the menus, you will find one that includes deleting temporary internet files. Of course, remember that your computer has to be turned on when you set up the schedule to do these things automatically. So don't set it to delete your temporary internet files at 3 a.m. once a week if you normally turn your computer off at midnight every night.

And thanks for reminding me. I just went in and set up mine to delete unnecessary files at 12:30 a.m. three times weekly on Monday, Wednesday and Sunday.

Starshine40
Member

07-30-2002

Tuesday, July 20, 2004 - 3:48 pm   Edit Post Move Post Delete Post View Post    
TO CLEAR YOUR TEMPORARY INTERNET FILES (CACHE) EVERY TIME YOU CLOSE YOUR BROWSER:

click on "tools" on the browser bar
click on "internet options"
click on the "advanced" tab,
scroll all the way down to "security"
put a checkmark in the box "empty temporary files folder when browser is closed"

now it will automatically empty the cache EVERY TIME you close the browser.

Starshine40
Member

07-30-2002

Tuesday, July 20, 2004 - 3:50 pm   Edit Post Move Post Delete Post View Post    
Does anyone have a list of what the F1-F12 keys do?

Also what about the WINDOWS (like a flying flag) key, I know it works with some other keys but not what ones or what they do.

Kristylovesbb
Member

09-14-2000

Tuesday, July 20, 2004 - 4:54 pm   Edit Post Move Post Delete Post View Post    
Starshine40 I fixed it, now it will do it for me. Thank you very much!

Draheid
Moderator

09-09-2001

Tuesday, July 20, 2004 - 6:47 pm   Edit Post Move Post Delete Post View Post    
Starshine40: Click Here for a very thorough chart of shortcut keys for Windows.

Hope this helps™

Texannie
Member

07-16-2001

Tuesday, July 20, 2004 - 7:50 pm   Edit Post Move Post Delete Post View Post    
Dra!!!!!!!! It worked!!! I haven't frozen up since I updated!!! Jackie's suggestion of a new mouse has worked too!
Ya'll ROCK!!!!!!!!

Juju2bigdog
Member

10-27-2000

Tuesday, July 20, 2004 - 10:36 pm   Edit Post Move Post Delete Post View Post    
Starshine, I did not know that trick for emptying temporary internet files. I like that! Thanks!

Starshine40
Member

07-30-2002

Wednesday, July 21, 2004 - 1:45 am   Edit Post Move Post Delete Post View Post    
kristy & juju you're welcome.

Draheid, thanks for the link. I never knew what all the keys were for, lol.

Texannie
Member

07-16-2001

Wednesday, July 21, 2004 - 7:09 am   Edit Post Move Post Delete Post View Post    
I have that checked in my advance tab, but I still need to manually clear my temp files.

Mygetaway
Member

08-23-2000

Wednesday, July 21, 2004 - 11:31 am   Edit Post Move Post Delete Post View Post    
I'm not sure how to ask this question. I was having a problem with my live update on Norton. While following some of their instructions, I changed something that I "think" makes hidden extensions show up now. An example: before my gif folder would just show the name of the gif, like "hug". Now it shows hug.gif. Or jpg.jpg How do I change that back? I have Win 98.

Hope you can understand this. It's not a big deal.. just bugs me..lol.
Thanks!

Draheid
Moderator

09-09-2001

Wednesday, July 21, 2004 - 2:39 pm   Edit Post Move Post Delete Post View Post    
Mygetaway: To re-hide the extensions for all 'known' files in Windows Explorer, choose Folder Options from the Tools menu, click the View tab, and check the check box next to "Hide file extensions for known file types." This should do what you're looking for.

Hope this helps™

Mygetaway
Member

08-23-2000

Wednesday, July 21, 2004 - 6:44 pm   Edit Post Move Post Delete Post View Post    
Thanks Dra... I knew it was something simple.. but I was really stressed that day trying to get my Norton back up and running, and had no clue what I had done. :-)

Juju2bigdog
Member

10-27-2000

Wednesday, July 21, 2004 - 11:00 pm   Edit Post Move Post Delete Post View Post    
Anybody else have trouble with the Yahoo Messenger upgrade? After it nagged me for a few days, I upgraded this morning. I was immediately sorry I upgraded when I saw it no longer had the overview feature.

I was sorrier still later in the day when I got notified that I had a new message, and I clicked on it, and my computer went into an error message followed by all sorts of weird peregrinations. Had to reboot and do the scan, and then it did it again. Since I didn't want to be without Yahoo Messenger, I did a System Restore to last week and got back my old messenger.

Jan
Member

08-01-2000

Thursday, July 22, 2004 - 8:20 am   Edit Post Move Post Delete Post View Post    
My friend bought a DVD which is videos and songs for Alan Jackson. He wants to know if he can copy it. Can he? If yes, does anyone know how?

Sunshine25
Member

07-07-2004

Thursday, July 22, 2004 - 12:13 pm   Edit Post Move Post Delete Post View Post    
How do I get rid of adware on my computer. I can't delete it and McAfee says it can't be cleaned when I do my virus scans. So I ask you HOW DO I GET RID OF THEM? Please help!

Draheid
Moderator

09-09-2001

Thursday, July 22, 2004 - 1:07 pm   Edit Post Move Post Delete Post View Post    
Sunshine25: Here are links to two of the most effective Adware/Spyware 'cleaners':
Home Page 
Ad Aware 6Download Now
SpyBot Seach & DestroyDownload Now


Download, install, and run each of these to clear out any adware or spyware on your computer which can cause all manner of slowdowns and other problems.

Hope this helps™

Jan
Member

08-01-2000

Thursday, July 22, 2004 - 1:20 pm   Edit Post Move Post Delete Post View Post    
How much of what is done on a mouse can be done on the keyboard?..and how?

eg scrolling , selecting, clicking , getting to dialogue boxes etc.

I now find , because I have spent so many consecutive hours online in the last few months, my mouse hand is cramping up after just a half hour or so of use. (I changed to a rollerball mouse a few years ago as the other kind really cramped up my arm and hand too)