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Archive through May 22, 2004

The TVClubHouse: General Discussions: 2004 May - July: All Things Technical: The Help Desk (ARCHIVES): Computer Problems? Ask Here (ARCHIVES): Archive through May 22, 2004 users admin

Author Message
Stardog
Member

10-03-2002

Thursday, May 20, 2004 - 7:28 am   Edit Post Move Post Delete Post View Post    
DRAHEID: Thank you for all your help. I ran the programs you suggested in safe mode and deleted the four files as you recommended and so far nothing has popped up. I have them in my recycle bin and will keep them there for a couple of days to see if anything goes wrong before I delete them. If there are angels on earth I am sure you are the computer angel. Your help is greatly appreciated. Thank you again.
Stardog

Stardog
Member

10-03-2002

Thursday, May 20, 2004 - 8:55 am   Edit Post Move Post Delete Post View Post    
DRAHEID: Just a p.s. to let you know when I deleted this folder that I now was able to run my defrag program with no trouble at all. Thank you again.
Stardog

Amchess
Member

08-27-2002

Thursday, May 20, 2004 - 9:38 am   Edit Post Move Post Delete Post View Post    
Only 3rd party cookies are blocked in both explorer and ez. XP firewall turned off. Still no luck. Uncle, uncle! I give up, lol. Just as long as I can get BB USA in July!

Juju2bigdog
Member

10-27-2000

Thursday, May 20, 2004 - 9:53 am   Edit Post Move Post Delete Post View Post    
Draheid is the best!!!

Draheid
Moderator

09-09-2001

Thursday, May 20, 2004 - 10:26 am   Edit Post Move Post Delete Post View Post    
Amchess: These are the sites that place cookies on my computer when I log into the BB AU site for viewing the live streams:

Browser cookie: bigbrother.ten.com.au

RealPlayer: akamaistream.net

You could try adding those as 'safe' for receiving cookies and see if that helps.

If that doesn't seem to work, you may want to delete the cookies.txt for RealPlayer. This file is located here:

'C:\Documents and Settings\YourLoginName\Application Data\Real\RealOne Player\'

and try again.

Hope this helps.

Halfunit
Member

09-02-2001

Thursday, May 20, 2004 - 10:50 am   Edit Post Move Post Delete Post View Post    
Aaarrrrghhh!!!

I have a program that is pop-up killing me. It has embedded itself in my C:\Program Files folder, creating it's own folder.

It's called TV Media (aka BroadCast PC) and it's a doozy. I can't get rid of it. Ad-Aware finds it, but can't delete it.

I can't manually delete it - it tells me it's being used.

Better yet, let me get some screen caps. Give me a sec - I'm at work and have crummy image editing software.



Weinermr
Member

08-18-2001

Thursday, May 20, 2004 - 10:53 am   Edit Post Move Post Delete Post View Post    
Half,

I don't know what Dra would say, but my guess is that you will have to delete the folders and all it's spawn from outside of Windows. Good luck!

Halfunit
Member

09-02-2001

Thursday, May 20, 2004 - 11:00 am   Edit Post Move Post Delete Post View Post    
Weiner - I can't. That's the problem. It won't let me delete them, and it's my PC at work (Win 2000).

Here is what the quarantined log from AdAware shows, if you can make heads or tails from it.




ArchiveData(05200406.bckp)
======================================================

BROADCASTPC
ŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻ
obj[0]=RegKey : CLSID{707e6f76-9ffb-4920-a976-ea101271bc25}
obj[5]=RegKey : SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TV Media
obj[6]=RegValue : Software\Microsoft\Windows\CurrentVersion\Run
obj[7]=Folder : c:\program files\TV Media
obj[8]=File : c:\program files\tv media\tvm.exe
obj[9]=File : c:\program files\tv media\tvmbho.dll
obj[10]=File : c:\program files\tv media\tvmcore.dll

LYCOS SIDESEARCH
ŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻ
obj[1]=RegValue : SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved
obj[2]=RegValue : SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved

SECONDTHOUGHT
ŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻ
obj[3]=RegValue : SOFTWARE\Microsoft\Windows\CurrentVersion\Run

SHOPNAV HIJACKER
ŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻ
obj[4]=RegValue : SOFTWARE\Microsoft\Windows\CurrentVersion\Run



I'm still working on those screen caps.

Draheid
Moderator

09-09-2001

Thursday, May 20, 2004 - 11:21 am   Edit Post Move Post Delete Post View Post    
Halfunit: Start 'MSCONFIG' (Click 'Start - Run' then type MSCONFIG) and select 'Diagnostics Mode' to reboot into 'Safe Mode' then run AdAware/SpyBot on the system. You should also be able to delete the files manually after rebooting into safe mode.

Ok, the Microsoft site suggests a different method of starting 2000 in safe mode. Use whichever works best for you.

Microsoft Article on starting Win/2000 in Safe Mode.

Hope this helps.

Halfunit
Member

09-02-2001

Thursday, May 20, 2004 - 11:27 am   Edit Post Move Post Delete Post View Post    
First off, this is what I get on each re-boot. (We have Norton Anti-Virus Corporate Edition too.)

<>

I just click OK, and it goes away.



Then, I have a handy dandy new little search button that pops up. I have managed to figure out how to close it. I actually have to ALT+F4, as there is no X to close it. Out of curiousity, I finally clicked on it to see where it took me, and who the latest website on my hate list is. This is it:

<>


Here's the AdAware situation:

<>

<>


No matter how many times I scan, and how many times I click to remove, these 7 items keep coming back.

Apologies for the huge pics, but I have nothing here to resize them with.


Halfunit
Member

09-02-2001

Thursday, May 20, 2004 - 11:37 am   Edit Post Move Post Delete Post View Post    
Dra - I tried safe mode, by hitting the F8 key as Windows loaded... it doesn't bring up our "server" name that way, and won't let me log on.

I think I'm going to have to break down and come clean to an administrator here, dang it.


Draheid
Moderator

09-09-2001

Thursday, May 20, 2004 - 11:42 am   Edit Post Move Post Delete Post View Post    
Halfunit: You should be able to select 'Safe Mode with Network' so you can still log in through the server. This should still limit the processes loaded at startup and give you the ability to delete the problem files from there.

Alternative, you may be able to log on locally as administrator. Depending on how the system was setup, you might need to have a different login name & password for local authentication, but it's worth a try.

You might also try manually shutting down any services you don't need until you are able to remove the problem files through Task Manager.

Let me know if you figure this out. Good luck.

Halfunit
Member

09-02-2001

Thursday, May 20, 2004 - 11:49 am   Edit Post Move Post Delete Post View Post    
Hmm...

The girl at work who gives me the internet password also has the administrator password. (Yes, they are a different name and pw.) She's out until Monday - I think I can wait that long.

I'm hoping that this is something new and Ad-Aware puts the answer in their next update :-).

Task manager at work SCARES me! Lots and lots of processes running. Me no touch!

Funny, I have no problem with REGEDIT, but I won't end processes.

OK, I'll sit tight until Monday, and then go into Admin Stealth Mode.

And if you want to delete those monsterous pics, they're all yours!

I'll keep you posted next week!


Draheid
Moderator

09-09-2001

Thursday, May 20, 2004 - 12:32 pm   Edit Post Move Post Delete Post View Post    
BroadcastPC Removal Instructions

Lycos SideSearch Removal Instructions (Scroll down to the manual instructions.)

Secondthought Removal Instructions (Again, scroll down to the manual instructions)

I am unable to locate manual removal instructions for "SHOPNAV HIJACKER" at this time. Every site I looked at suggest updating the reference file for AdAware to deal with this problem.

Hope this helps.

Halfunit
Member

09-02-2001

Thursday, May 20, 2004 - 12:35 pm   Edit Post Move Post Delete Post View Post    


Halfunit
Member

09-02-2001

Thursday, May 20, 2004 - 1:01 pm   Edit Post Move Post Delete Post View Post    
I hooked up with a program called Spy Sweeper, and it's finding and fixing all of my problems. :-)

Thank you again Dra!!!


Halfunit
Member

09-02-2001

Thursday, May 20, 2004 - 1:12 pm   Edit Post Move Post Delete Post View Post    
|··· Thursday, 20 May 2004 03:57 PM ···|
Updating software definitions
Your software definitions have been updated.
03:58 PM Sweeping memory for active software.
03:58 PM Memory sweep has completed.
Found: Alexa Toolbar registry trace.
Found: BlazeFind registry trace.
Found: BlazeFind registry trace.
Found: BlazeFind registry trace.
Found: Gator (GAIN) registry trace.
Found: Gator (GAIN) registry trace.
Found: Gator (GAIN) registry trace.
Found: IEPlugin registry trace.
Found: IEPlugin registry trace.
Found: Keyhost Hijacker registry trace.
Found: Orbit Explorer registry trace.
Found: SideSearch registry trace.
Found: Speedblaster registry trace.
Found: TvMedia registry trace.
Found: TvMedia registry trace.
Found: WebSearch Toolbar registry trace.
04:00 PM Registry sweep completed.
04:00 PM Full sweep on all local drives initiated.
04:00 PM Now sweeping drive C:
Found: SideSearch, version 1
Found Cookie: bilbo.counted.com Cookie, version 1
Found Cookie: Centralmedia Cookie, version 1
Found Cookie: Com.com Cookie, version 1
Found Cookie: Hitslink Cookie, version 1
Found Cookie: Doubleclick Cookie, version 1
Found Cookie: Com.com Cookie, version 1
Found Cookie: metareward.com Cookie, version 1
Found Adware: iSpy Webcam, version 1
Found: Orbit Explorer, version 1
Found Trojan Horse: 2nd-thought, version 1
Found Adware: Orbit Explorer, version 1
Found Adware: Orbit Explorer, version 1
Found Adware: Orbit Explorer, version 1
Found Adware: Orbit Explorer, version 1
Found Adware: Golden Palace Casino, version 1
Found Adware: AdDestroyer, version 1
Found Adware: Golden Palace Casino, version 1
Found Adware: Golden Palace Casino, version 1
Found Adware: nCase, version 1
Found Adware: nCase, version 1
Found Adware: Golden Palace Casino, version 1
Found Adware: Twain-Tech, version 1
Found Adware: Twain-Tech, version 1
Found Adware: Twain-Tech, version 1
Found Adware: Twain-Tech, version 1
Found Adware: Netpal, version 1
Found Adware: Netpal, version 1
Found Adware: Netpal, version 1
Found Adware: WebSearch Toolbar, version 1
Found Adware: BlazeFind, version 1
Found Adware: vx2 (Transponder), version 1
Found Adware: BlazeFind, version 1
Found Adware: BlazeFind, version 1
Found Adware: WebSearch Toolbar, version 1
Found Adware: IEPlugin, version 1
Found Adware: WebSearch Toolbar, version 1
Found Adware: vx2 (Transponder), version 1
Found Adware: Twain-Tech, version 1
04:08 PM Full Sweep has completed. Elapsed time 0 hours, 9 minutes, 44 seconds.
Files swept: 20,532
Software Located: 236




Amchess
Member

08-27-2002

Thursday, May 20, 2004 - 1:18 pm   Edit Post Move Post Delete Post View Post    
Meanwhile, back at BB Australia, I am sneaking in the backdoor for 20 minutes at a time from this addy: http://bigbrother.ten.com.au/error.asp?err=rp&media_id=0&media_code=hi

This allows me to bypass detection. I added the RP cookie you referenced and will try to get in normally when this 20 minutes is over. Since I live on the east coast, they are prob asleep most of my day anyway!

Sillycalimomma
Member

11-13-2003

Saturday, May 22, 2004 - 9:43 am   Edit Post Move Post Delete Post View Post    
Well, this will prove how little I know! We just bought a new computer and when it was set up I chose to set it up so that when you are on the internet it keeps some sort of memory of searches you previously typed in. For example-when you go to google and type in Tv Clubhouse a menu drops down at first with all previous searches that you have done before that are similar (Like all the T's) how do I take that off?

Draheid
Moderator

09-09-2001

Saturday, May 22, 2004 - 9:49 am   Edit Post Move Post Delete Post View Post    
Sillycalimomma: I presume you're using Internet Explorer. If so, click on 'Tools - Internet Options' then select the 'Content' tab. From there, under 'Personal Information', click on the button marked 'AutoComplete...' and uncheck any options you do not want. Then click 'Ok' twice to close. You may need to close your browser and restart to have the changes take effect.

Hope this helps.

Sillycalimomma
Member

11-13-2003

Saturday, May 22, 2004 - 9:53 am   Edit Post Move Post Delete Post View Post    
Thanks! I actually started playing with it and am figuring it all out I think! Phew....and to think I actually took a computer course in college! Yikes!

Jan
Member

08-01-2000

Saturday, May 22, 2004 - 10:24 am   Edit Post Move Post Delete Post View Post    
My printer won't let me change the ink!! It keeps attacking me!!

I have a Lexmark z42 control program 1.0.5.0 (a cheap piece of crap they gave me with when I got my computer a few years ago. I wish I had kept my old Epson SIGH)))

I have changed the ink in it many times before with no problem. But today, the first time I tried, the old cartridge just would not pull out. I closed the lid to retry and now the ink cartridges won't stay in the centre.At first, they would stop in the centre, then as I tried to pull out the cartridge they would immediately move to the side catching my fingers on the cover (ouch). After doing this a few times, now the cartridges won't even come to the centre so I can remove the black cartridge. It stays hidden under the side.

I have tried unplugging the printer. I have rebooted the computer. I have ensured that the printer has no print job in a queue.

At first, it did come to the centre but I could not get the cartridge to come out ..now it won't come to the centre at all.

Any ideas????

I am, as usual, easily frustrated and I am reaching my peak level of frustration :-):-)

Draheid
Moderator

09-09-2001

Saturday, May 22, 2004 - 10:43 am   Edit Post Move Post Delete Post View Post    
Jan: Try turning the printer off, disconnect the computer cable, wait 30 seconds then turn it back on. Now lift the cover and see if you are able to get to the cartridges to change them.

The purpose here is to be sure the computer isn't setting the printer to 'busy' when you attempt to change the cartridges. If the printer thinks it is busy, the carriage will not position for changing until it is no longer busy.

Hope this helps.

Jan
Member

08-01-2000

Saturday, May 22, 2004 - 2:41 pm   Edit Post Move Post Delete Post View Post    
Thanks for the suggestion Dra.I tried it..I unplugged and shut everything down (computer and printer) and spent many hours shopping , putting groceries away, reading, visiting...and then replugged and rebooted..and still it won't come to the middle..it goes right to the side DANG DANG DANG!!!

I will leave it all overnight and tomorrow and try again Monday. I have found that , often, if I just walk away from a problem for a few days, when I come back, it is all solved. Some mysterious computer fairies visit while it is shut down and fix it all up somehow :-) Let's pray it works this time too :-):-):-)

Rupertbear
Member

09-19-2003

Saturday, May 22, 2004 - 3:59 pm   Edit Post Move Post Delete Post View Post    
Jan, now you know the secret to Draheid's success! ;)