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Archive through June 14, 2004

The TVClubHouse: General Discussions: 2004 May - July: All Things Technical: The Help Desk (ARCHIVES): Computer Problems? Ask Here (ARCHIVES): Archive through June 14, 2004 users admin

Author Message
Draheid
Moderator

09-09-2001

Friday, June 11, 2004 - 6:25 pm   Edit Post Move Post Delete Post View Post    
Resortgirl: Locate the 'My Computer' icon on your screen and double-click on that. You should see a list of the 'drives' in the window that opens. One of those should be the camera once it is connected and turned on.

If it would help, I do have my AIM turned on and would be happy to try to walk you through this.

Just let me know please.

Resortgirl
Member

09-23-2000

Friday, June 11, 2004 - 6:26 pm   Edit Post Move Post Delete Post View Post    
Ok, I did figure out how to use the Dell Picture Studio with it. Do you think that it will have all the capabilities for editing and special effects that the Camedia CD would have? Anyway, thanks for walking me through it... my head is still intact~

Draheid
Moderator

09-09-2001

Friday, June 11, 2004 - 6:27 pm   Edit Post Move Post Delete Post View Post    
Yay, yes Dell Picture Studio should work great for you. I don't know how much difference there is between that and Camedia but you should be fine with Dell's program, especially since it's already installed. :-)

Resortgirl
Member

09-23-2000

Friday, June 11, 2004 - 6:27 pm   Edit Post Move Post Delete Post View Post    
I'm on Aim now, I do have a couple of questions for you.

Sia
Member

03-11-2002

Friday, June 11, 2004 - 9:05 pm   Edit Post Move Post Delete Post View Post    
P.C. is running slooowwwwllllyyy, driving me nuts. Likely culprit? Any info for removing bug appreciated. Have been unable to run www.housecall.antivirus.com check 'cause it won't finish loading the active update info preliminary to running the check.

When this started, I noticed that "NIS is Disabled" message appeared, although I had not disengaged the program. What might have happened? I do have NIS functioning again. Thanks for any help offered.

Jmm
Member

08-16-2002

Friday, June 11, 2004 - 9:12 pm   Edit Post Move Post Delete Post View Post    
Hang on, Sia. Dra is working on a quick project then I'll get him in here for you. How you doing, sweetie?

Draheid
Moderator

09-09-2001

Friday, June 11, 2004 - 9:20 pm   Edit Post Move Post Delete Post View Post    
Sia: You need to run AdAware on your computer. I would bet you have some sort of adware or spyware on your computer that is causing you grief and slowing things down for you. You may need to look at the post I made on Tuesday, June 08, 2004 - 5:36 pm to see detailed instructions to have AdAware get whatever happens to be bugging your system currently. There are a lot of these type of problems and they are most often indicated by the computer getting really slow among other symptoms.

Click here to download AdAware. Install the program then follow the instructions above to really clean up your system. Keep running until it comes back with a clear report.

Hope this helps.


Sia
Member

03-11-2002

Friday, June 11, 2004 - 10:59 pm   Edit Post Move Post Delete Post View Post    
I've been using Ad-aware all along. Most times it catches just one item--sometimes none. Thanks for the alert!

Another question, please: when I did a normal NIS virus-scan, over 100,000 files were scanned (no infections found!), yet when I ran housecall.antivirus.com check of Disks C and D, only 53,000 or so files were scanned. Why the discrepancy?

Draheid
Moderator

09-09-2001

Saturday, June 12, 2004 - 12:44 am   Edit Post Move Post Delete Post View Post    
Sia: You may need to use the instructions I posted earlier to do a more indepth scan of your computer in order to get rid of some more insidious programs that are now found on the internet. You may even need to restart in 'SAFE MODE' to run the more complete scan on your system.

An online scanner will usually not have as much access to certain files on your computer as your local program will, hence the discrepancy in file count. It could be that the online version doesn't check compressed files, hidden or system files, etc.

You might also want to download, install and run SpyBot Search & Destroy. This is another Adware/Spyware cleaner that is known to occasionally find things that AdAware doesn't normally catch. Click here to download SpyBot.

Hope this helps.

Hippyt
Member

06-15-2001

Saturday, June 12, 2004 - 9:42 am   Edit Post Move Post Delete Post View Post    
Dra, I'm trying to set up trillion. I have everything working but chat. In personal settings,what am I supposed to have in the user info space?

Draheid
Moderator

09-09-2001

Saturday, June 12, 2004 - 9:57 am   Edit Post Move Post Delete Post View Post    
Hippyt: You should enter what you want to display after your user information is shown in a /whois on chat. I've seen everything from the users real name to things like 'dudette' or 'noyb' or even 'Don't look here - ask me' so it really doesn't matter what you enter there.

Hope this helps.

Hippyt
Member

06-15-2001

Saturday, June 12, 2004 - 10:14 am   Edit Post Move Post Delete Post View Post    
Thanks!

Sbw
Member

08-09-2000

Monday, June 14, 2004 - 4:05 pm   Edit Post Move Post Delete Post View Post    
I am trying once again to connect a router to my system. When trying to start the setup it says to disconnect the PPPoE provided by my ISP. What the (*&(* is that and how do I do it. I had tried last week and didn't get prompted this way but had other problems farther down the line in the install.... now I can't get past this point. <sigh>

Maris
Member

03-28-2002

Monday, June 14, 2004 - 4:09 pm   Edit Post Move Post Delete Post View Post    
I got a Linskys broadband router and it only took five minutes to set up. Very friendly for folks like me.

Sbw
Member

08-09-2000

Monday, June 14, 2004 - 4:12 pm   Edit Post Move Post Delete Post View Post    
Oh pfffffttt Maris :-) mine is a Linsys router. Maybe I should just put it in a box and take it back to the store, I must be too dumb.

The other day I got all the way through the install procedure and it said it should work but it didn't. They said to wait until I had another computer available to try as well so here I am today, with another computer available and it won't get to the same point it did the other day. It asked me about that PPPoE thing and I have no clue what they want. (I can't give them my firstborn, I am too old now!)

Maris
Member

03-28-2002

Monday, June 14, 2004 - 4:18 pm   Edit Post Move Post Delete Post View Post    
Linsky has a 24 hour support 800-326-7114

Maris
Member

03-28-2002

Monday, June 14, 2004 - 4:19 pm   Edit Post Move Post Delete Post View Post    
In my instructions it says you have to configure the router. Open the web browser to Hppt://192.168.1.1
then it says a password request appears
leave the user name field empty and enter the default password "admin" in lowercase letters. Then follow the prompts

Sbw
Member

08-09-2000

Monday, June 14, 2004 - 4:24 pm   Edit Post Move Post Delete Post View Post    
I have talked to them twice Maris. This last time they tried to tell me that it has to do with my computer, not anything on their end. The other day it would successfully ping the router, today it will not. I am so confused.

I know what I will do. I will go eat something and come back. Guess I better have some heavy chocolate. :-)

ETA: I can connect to the internet on that computer with my cable connection, I am doing so now. He tried to tell me that it had to be the modem or the cable but I can get connected unless it through the router so that can't be it. I can connect the other computer to the router so the router isn't bad.

Maris
Member

03-28-2002

Monday, June 14, 2004 - 4:28 pm   Edit Post Move Post Delete Post View Post    
I know dealing with technical support anywhere is misery. I hate dell. I got so pissed at them two months back they actually sent someone to my house just to shut me up. lol.

Sbw
Member

08-09-2000

Monday, June 14, 2004 - 4:29 pm   Edit Post Move Post Delete Post View Post    
Maris... You did good! Anytime you can get personalized service..... what was your secret?

Anyway I am off to try the food fix.

Maris
Member

03-28-2002

Monday, June 14, 2004 - 4:36 pm   Edit Post Move Post Delete Post View Post    
After speaking to three different "Ganesh's" I finally sent Dell a message and told them I was writing to Lou Dobbs and explaining to him my problems of dealing with experts in India.

Draheid
Moderator

09-09-2001

Monday, June 14, 2004 - 5:51 pm   Edit Post Move Post Delete Post View Post    
Sbw: What version of Windows are you using?

Sbw
Member

08-09-2000

Monday, June 14, 2004 - 5:58 pm   Edit Post Move Post Delete Post View Post    
98 Draheid

The food made me feel better. It didn't solve my problem.

Maris, good for you! I guess I could threaten to tell my momma on someone, but I bet that wouldn't work.

Draheid
Moderator

09-09-2001

Monday, June 14, 2004 - 6:34 pm   Edit Post Move Post Delete Post View Post    
First unplug your cablemodem power connection, then uplug the cable from your computer to the cablemodem and proceed to configure windows.

To configure Windows/98 to access a Linksys Router:

1. Double click on the My Computer icon located on your desktop.

2. After the “My Computer” window opens, double click on the Control Panel icon.

3. Once the “Control Panel” window opens, double click on the Network icon.

4. When the “Network” window opens, locate the TCP/IP for your Ethernet adapter, and click on it. Once it’s highlighted, click on the Properties button.

5. Change option from Obtain Automatically to Specify and input:
  • IP: 192.168.1.20 (If you're doing multiple computers with static IP's, then the next computer would be .25, and next would be .30, etc)
  • Subnet Mask: 255.255.255.0

6. Click on the Gateway tab, and input 192.168.1.1 into the “Default Gateway” field and click the Add button.

7. (DNS Configuration) Host Name "Computer", then go to DNS Server Search Order and input 192.168.1.1 and click the Add button.

8. Click OK and OK then windows will prompt you to restart.

While the computer is rebooting, plug the network cable from the computer into one of the LAN ports on the router. Plug in the power to the router. After your computer has restarted, open your browser and enter this address:

http://192.168.1.1

and press enter. You should soon see the menu for LinkSys router configuration. Follow the instructions for configuring your router. Once you have that setup, you should be able to connect a network cable from the WAN port of the router to your cablemodem. Once connected and configured, you should connect the power to the cablemodem and wait for it to finish connecting to the cable network.

If all goes as it should, you should now be able to access the internet from this computer.

On the next computer, you simply need to setup the IP address as described above, using a different ending number then 20. Restart the compuater and connect a cable from the 2nd computer to another of the LAN ports on the router. Once the 2nd computer is restarted, you should have internet access on there as well.

Hope this helps.

Note: Most of this instruction is from the LinkSys help page here .

Sbw
Member

08-09-2000

Monday, June 14, 2004 - 6:43 pm   Edit Post Move Post Delete Post View Post    
Thanks Dra, I will try that.