Author |
Message |
Draheid
Moderator
09-09-2001
| Monday, June 14, 2004 - 6:49 pm
Sbw: Please write down anything you change before moving to the next step so you can 'undo' and get back in here in case you have any problems along the way. BTW: I have a LinkSys Cable/DSL Router myself if that's any 'comfort'. 
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Sbw
Member
08-09-2000
| Monday, June 14, 2004 - 7:33 pm
Well Dra, I printed out your instructions BEFORE I did anything... good thing too! Now to really sound stoooopid... it is not a linksys router. That is what I had asked for (it was a Christmas present) and I just noticed that it made by Network Everywhere. I had never paid attention to what it said in big letters, I was just looking at some of the misleading stuff in small letters. (I know I sound like that person in that old computer joke, where they call tech support and tech support advises them to put it back in the box and take it back to the store.) I had never even taken it out of the box since Christmas until recently when all my viruses/worms/spyware/adware stuff all started. I never bothered to really look at it! I had called their tech support the other day and when they got through with me (I was a basket case) I couldn't connect to the internet so I remembered what happened when I called the cable company to disable everything they had done. Actually with their enclosed software the other day I was able to breeze through it and it said it was successful but it did not work. Now at the very beginning it tells me that I have to disable PPPoE.... their support couldn't even get past that and so.... here I am. I am to the point I think I will just switch the connection back and forth from 1 computer to another for a while. Then in a few months I will pay the cable company to come and install a router.... but they want $200 to do it soooo...... I may try to connect a third computer, I can get one connected but my main computer, this one, I just can't get to work. I think any "comfort" right now would have to come from a bottle.... Southern Comfort!! Today has been a wonderful day, I was switching a monitor from one computer to the other and broke a pin off so I had to run out and buy a new monitor so I could work.... The dynamite the other day wasn't such a bad idea. Thanks for your help. Any other bright ideas, I am very receptive, but am also very clueless.
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Draheid
Moderator
09-09-2001
| Monday, June 14, 2004 - 8:04 pm
Sbw: I'm not even sure you have PPPoE setup on your connection so you shouldn't need to change anything related to that. I suspect your TCP/IP protocol is already configured to 'Obtain an IP Address Automatically' so no change is needed there. Here's what I suggest you try to get this working for you. 1. Shutdown your computer. 2. Unplug the power to your CableModem. 3. Connect the computer to one of the LAN ports on the router. 4. Plug in the power for the router. 5. Boot your computer. 6. Open your browser and enter the address http://192.168.1.1 and press Enter. You should now see the menu from the router, providing it has assigned you an IP address as it should. If so, go ahead and make any changes to the configuration you need to before proceeding. 7. Connect the WAN port of the Router to your cablemodem. 8. Plug power into the cablemodem and allow it to initialize. Your router should be assigned an IP address from the cable provider through the cablemodem and you should then be connected to the internet. For connecting additional computers: 1. Turn off the 2nd computer. 2. Connect a cable from the 2nd computer to another LAN port of the router. 3. Turn on the 2nd computer. Assuming the 2nd computer is also properly configured to 'Obtain an IP address automatically' also, you should now have internet access from that computer as well. The Quick Start guide from the manufacturer recommends using their installation wizard CD to help setup your system. I personally do not use these CDs as they can occasionally cause more problems then doing this yourself without it. If you do not have the quickstart guide and would like to view it for yourself, you can click here for the PDF file. Hope this helps. I'm happy to keep trying if you would like to (and haven't already started with the "comfort" yet. lol).
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Sbw
Member
08-09-2000
| Monday, June 14, 2004 - 8:13 pm
Dra... I will try this but I don't think when I type in the 192.168.1.1 that it is going to bring up anything. At least I think that is what happened the last time. I will wait a few minutes and see if you reply and if not I am going to try again. (Sometimes I realize it doesn't matter how many times you try, the next time MIGHT work.)
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Draheid
Moderator
09-09-2001
| Monday, June 14, 2004 - 8:14 pm
I'm here...
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Draheid
Moderator
09-09-2001
| Monday, June 14, 2004 - 8:22 pm
lol, didn't want you to run off before I replied...anyway, there are a couple of things you can try after you get to a point where you should be connected. First thing to look at is your Windows IP configuration after you're connected to the router. To do this, click on 'Start - Run' then type winipcfg in the window and press Enter. You should see a box come up with information about your IP configuration. If there is no number assigned, look in the top pull-down window and see if there are other network adapters. One of them should have an IP address of 192.168.1.xx wher xx can be any number above 1. Next to Subnet Masks hould be 255.255.255.0 and next to Gateway should be 192.168.1.1 if the router is assinging this information correctly. If this is all correct, then you could try pinging the router. To do this, click 'Start - Run' and type 'Command' and press Enter. In the window that opens, type 'ping 192.168.1.1' and press enter. If you see any error messages, then you are not connected and need to examine where else the problem is. Let me pause for a moment and ask you, since you say you have a second computer there to work with, is there any way you can connect with an instant message program and allow me to try to 'walk' you through this real-time?
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Sbw
Member
08-09-2000
| Monday, June 14, 2004 - 8:31 pm
Problem is if I connect to you through a second computer then I can't work on the connecion ..... can I?
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Draheid
Moderator
09-09-2001
| Monday, June 14, 2004 - 8:32 pm
I was considering if we can connect on the computer you're on now, through the cablemodem, we should be able to get the 2nd computer connected and configured on the router. Then, once the router is setup, we should be able to connect the cablemodem and switch to the 2nd computer to then configure the first. Make sense?
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Sbw
Member
08-09-2000
| Monday, June 14, 2004 - 8:34 pm
Dra, either that or I have unlimited long distance, if you don't mind and could PM me your phone number I would even call you, if that would be easier. I am open to ANYTHING
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Sbw
Member
08-09-2000
| Monday, June 14, 2004 - 8:40 pm
I am off to try your suggestions now... if that doesn't work I will let you know. Thanks so much for your help.
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Sbw
Member
08-09-2000
| Monday, June 14, 2004 - 8:53 pm
Hold everything.....
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Jmm
Member
08-16-2002
| Monday, June 14, 2004 - 8:56 pm
Ok, I've got Dra. lol
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Sbw
Member
08-09-2000
| Monday, June 14, 2004 - 8:57 pm
You did it! You solved all my problems. I am now connected on both computers. I used your instructions and did it your way... not using the disk which I did the first time and it did connect my computer to the router that time and today it wouldn't even do that and they couldn't get it connected either (their instructions) .... go figure. I spent a couple of hours online with the idiots at the router place between the 2 days. And in less than 30 minutes over a forum... you tell me precisely how to solve the problems. You are GOOD... you are GREAT.
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Sbw
Member
08-09-2000
| Monday, June 14, 2004 - 9:02 pm
Oh and BTW, it didn't even take any "comfort"! 
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Draheid
Moderator
09-09-2001
| Monday, June 14, 2004 - 9:36 pm
Sbw: That's great! If you need anything else, don't hesitate to let me know. I'm happy to help if I can.
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Rupertbear
Member
09-19-2003
| Monday, June 14, 2004 - 9:42 pm
We are very fortunate to have you and Jmm at TVCH Draheid You are a very giving person ((hug))
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Sbw
Member
08-09-2000
| Monday, June 14, 2004 - 10:05 pm
JMM... I am glad you didn't let Dra get away. I obviously needed him! I just hope you didn't squeeze him too hard. (Don't worry too much... I am over the hill and don't have a firstborn yet. ) Draheid... I now owe you the ultimate... my firstborn maybe? (Don't get too scared/optimistic here, I am over the hill and still don't have a firstborn!) Rupert... you are right, TVCH has some wonderful people!
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Juju2bigdog
Member
10-27-2000
| Monday, June 14, 2004 - 11:06 pm
Yay Dra!!!
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Texannie
Member
07-16-2001
| Friday, June 18, 2004 - 5:28 pm
SPYWARE......GRRRR!!! I basically go to the same sites, but I am getting a ton of spyware lately. Is there anyway to determine which site has it??
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Whoami
Member
08-03-2001
| Friday, June 18, 2004 - 6:14 pm
For the last 2 or 3 days, I keep getting a window pop up that has "Ineternet Explorer Script Error" on the title bar (I guess that's what you call the bar at the top). Underneath that is a yellow triangle with a ! in it, and the message, "An error has occurred in the script on this page." Then the following info (at least on the current one that popped up, I don't know if its the same info each time): Line: 4 Char: 1 Error: Access is denied. Code: 0 URL: file://C:DOCUME~1\Marianne/LOCALS~1\Temp\41b.html Do you want to continue running scripts on this page? Then, regardless of whether I click Yes or No, I am still able to browse. I guess, for one thing, I don't really know what a script or a script error is. I've run Adaware, McAffee Virus Scan, Stinger, and have Zone Alarm installed. And its happened on various web sites, including TVCH. I'm running Windows XP Home edition.
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Draheid
Moderator
09-09-2001
| Friday, June 18, 2004 - 6:22 pm
Texannie: Unfortunately, determining exactly which site is rewarding your visits with Spyware is tedious at best. You would need to visit each site then run spybot and/or Adaware after each one for the simplest way to find out. Unfortunately, not even that is 100% certain as the site may not 'infect' you each time you visit. For me, it would be my luck to have the one time I go to find out if it's them, they wouldn't do that. An alternative would be to purchase a copy of 'AdAware Plus' which includes real-time monitoring and protection much like a real-time antivirus program. The cost is around $27 and it's available through their website at www.lavasoftusa.com I know this isn't much help, but it's what I can think of for your configuration. Perhaps someone else has an idea how to help determine where you're running into trouble.
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Draheid
Moderator
09-09-2001
| Friday, June 18, 2004 - 6:29 pm
Whoami: If you are using Internet Explorer, click on 'Tools - Internet Options' then click on the 'Advanced' tab. Under the heading 'Browsing', locate 'Disable script debugging' and check that box. Apply the changes then close your browser. When you restart, you should not see those messages again. A script is simply a list of commands which may tell your browser how to display the content of a page. They can do many things such as calculate the last time you visited a page, determine whether they should display the 'new' icon next to message threads, etc. The code you've posted appears to be on a page located in your temp folder and may have been downloaded incomplete. Try holding a shift key and click the 'Reload' button at the top of your browser to force the server to send you a completely fresh copy of that pate. Hope this helps.
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Whoami
Member
08-03-2001
| Friday, June 18, 2004 - 6:36 pm
Lets see if I understand this correctly. If I disable script debugging, would that mean (for instance), I wouldn't see "new" message icons like on TVCH? I have IE set up so it will refresh the page each time I click on it. Will it effect that? And, when you say to try holding the shift key and click reload, do you mean to try that the next time I get that error? Or try it now? Sorry if I'm being all confused and befuddled. My sleep patterns have been so funky lately, I'm not sure what my brain thinks any more! Came back to edit.....hmmmmm....I just checked my IE Options window, and the "disable script debugging" box is already checked! 
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Draheid
Moderator
09-09-2001
| Friday, June 18, 2004 - 6:40 pm
Whoami To disable script debugging simply tells IE NOT to tell you when there is a script error. The script will still be processed up to the point it is bad. Since you found it is already checked, I'm not certain what the problem might be. Is there any additional information you have from the popup window? Edit to add: Please check the next option under 'Disable' to see if you have it checked to 'Display a notification about every script error..'. If that's checked, I suggest unchecking it. 
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Texannie
Member
07-16-2001
| Saturday, June 19, 2004 - 10:19 am
Oh well......thanks.
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