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Message |
Gadzooks
Member
08-30-2000
| Sunday, January 02, 2005 - 10:40 pm
I recently received a dvd disc for X-mas and when I opened it I noticed that the little ring that holds it in it's case was broken and had scratched part of the disc. When I put it in my player I can't get to the menu. It says incorrect disc error and shows a blank screen. Is there a way that I can fix the scratches? I really don't want to throw out my dvd. It's a really good movie. Help!!!
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Eeyoreslament
Member
07-20-2003
| Monday, January 03, 2005 - 1:39 am
Hey, I just saw a commercial the other day about some plastic thingy you put over your CD's, and it repairs skips and prevents skipping while playing. There is a couple of guys in a big semi-truck and at first the CD is skipping, and then the passenger guy takes the CD out, puts this plastic thing on, and then the music plays fine. The product name is D-something. Like D-skip, or D-scratch. I forget. If anyone else knows, maybe it will help you. The only other suggestion is to BUY another copy of the movie, keep the receipt. Take the good CD, put the broken CD in the case, and take it back to the store saying it was already broken. Then, when they offer to replace it, say you already bought another copy at their "other location". Just a thought. Sneaky, I know. 
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Jimmer
Member
08-30-2000
| Monday, January 03, 2005 - 8:41 am
You can buy some DVD polishing solution (not very expensive) that you can use to fix scratched DVDs. It works pretty well, but of course it depends on how bad the scratch is (your's sounds pretty bad). You're a sneaky one Eeyore! 
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Max
Member
08-12-2000
| Monday, January 03, 2005 - 10:18 am
It all depends on how deep the scratch is. If it's just a surface marring and not a deep scratch, then you can use any product designed for cleaning/polishing plastic and and soft cloth to buff it out. If it's deep, you're probably out of luck and need to talk to the store where you purchased it to get a replacement (or do what Eeyore said if they aren't helpful). 
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Cathie
Member
08-16-2000
| Friday, January 07, 2005 - 10:23 pm
You might try getting in touch with the company that produced the DVD. I received the Friends season 8 DVD set for Christmas and one of the discs gave me the same error. I tried it in several DVD players and on my PC and got the same result every time. I emailed Warner Brothers customer service and told them about it and I received a response within 24 hours giving me instructions to return the set to them. They immediately shipped me another one and refunded the postage I had paid sending it to them. Total turn around was less than one week!
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