TVCH FORUMS HOME . JOIN . FAN CLUBS . ABOUT US . CONTACT . CHAT  
Bomis   Quick Links   TOPICS . TREE-VIEW . SEARCH . HELP! . NEWS . PROFILE
Archive through October 24, 2004

The TVClubHouse: General Discussions ARCHIVES: 2004 Nov. - 2005 Jan.: All Things Technical: The Help Desk (ARCHIVES): Computer Problems? Ask Here (ARCHIVES): Archive through October 24, 2004 users admin

Author Message
Kellirippa
Member

07-10-2002

Tuesday, October 19, 2004 - 4:31 pm   Edit Post Move Post Delete Post View Post    
If anybody has any suggestions for me, I'd really appreciate any help I can get. I'm running Windows XP on an HP Pavillion Athlon 64 processor. I recently installed Norton System works. Ever since I installed the GoBack feature of system works, my computer will not shut down. I don't get any error messages, but can only shut down completely by turning the actual power off on the power bar. Anybody have any idea what the problem could be?

Vee
Member

02-23-2004

Tuesday, October 19, 2004 - 9:09 pm   Edit Post Move Post Delete Post View Post    
Thanks, Dra, it does indeed help!

Draheid
Moderator

09-09-2001

Wednesday, October 20, 2004 - 7:00 am   Edit Post Move Post Delete Post View Post    
Shashakay: I was kind of hoping someone with experience in your project might offer some advice. I haven't worked with mov files much and the digital camera I use has the same 'movie' feature but the files are avi files instead of quicktime. However, I did a little research and found a program that converts mov files to avi and saves about 30% on the resulting file size. I'm just not sure what 'codec' it uses for the compression. There is even a graphical interface available for it to make the program easier to use. Here are links to both:

MOV2AVI download page. This is the command line program necessary to convert the files and it could be used alone to do the conversion.

Graphic Interface for Mov2Avi - you can also download the above file from here along with the interface. There are also instructions there on how to use the program.

You may also want to look through the listing of programs and tutorials at www.videohelp.com for other options. click here for their 'Convert' programs listing or use their search other conversion options.

Hope this helps.

Draheid
Moderator

09-09-2001

Wednesday, October 20, 2004 - 7:05 am   Edit Post Move Post Delete Post View Post    
Kellirippa: I have not upgraded my Norton System Works to include the latest utilities, including GoBack 4.0 so I don't have any direct experience with that program. I looked on the Symantec/Norton website for other reports of this problem and was not able to find any.

The only suggestion I can give you would be to disable GoBack temporarily and see if that is the problem first. To disable GoBack, follow the instructions HERE on the Symantec website.

Hope this helps.

Kellirippa
Member

07-10-2002

Wednesday, October 20, 2004 - 8:25 am   Edit Post Move Post Delete Post View Post    
DRAHEID: You're the greatest! That worked, Thank you, Thank you!

Carlito
Member

03-26-2004

Wednesday, October 20, 2004 - 8:38 am   Edit Post Move Post Delete Post View Post    
Can someone please tell me how to clear or remove cookies?

Also how would i go about just purchasing a hard drive only.I have a new monitor and printer.Any suggestions?

Draheid
Moderator

09-09-2001

Wednesday, October 20, 2004 - 8:46 am   Edit Post Move Post Delete Post View Post    
Carlito: In internet explorer, click on 'Tools - Internet Options' then click the button 'Delete Cookies'. Click 'Ok' and 'Ok' to finish and close the options. If this is not your browser, please tell me what you are using and I will try to provide the answer for that browser.

To purchase a hard drive, you can shop at most major office supply or electronics stores. They usually have a computer section with add-on components such as memory and hard drives. Most computers use a standard 'IDE' interface drive so you shouldn't have any problems. simply decide the capacity (size) you want. You may want to have your computer brand and model # information with you when shopping to verify compatibility, but most stores carry 'standard' drives that work with most computers. If you would like specific information, please let me know.

Hope this helps.

Whoami
Member

08-03-2001

Wednesday, October 20, 2004 - 1:29 pm   Edit Post Move Post Delete Post View Post    
Dra and Juju, almost forgot to come back and say Thank YOU! Your solutions worked great (and were so easy!). I can now open my jpg's again!

Schoolmarm
Member

02-18-2001

Wednesday, October 20, 2004 - 3:38 pm   Edit Post Move Post Delete Post View Post    
Anyone have advice on water damage and a laptop? Apple says to not start it til it's dry. Hit the start button this morning and the fan whirred and that was about it.

Am I going to fry it (or me) if I try again????

(Computer was in my briefcase with an inch of water in it when my car submerged Monday night...what a mess!)

Freckledgrl
Member

08-27-2003

Wednesday, October 20, 2004 - 3:49 pm   Edit Post Move Post Delete Post View Post    
I am at my wit's end! I'm trying to install the AVG Antivirus file that was listed and talked about in Jed's tip thread. I go to register for the file. It tells me it will send an email with the link. I receive the email, click on the link and get the download page & file.

The original email also tells me it will auto-send a serial number a couple minutes after I activate the download. It's been over half an hour and I still haven't got a serial number email. You *have* to have that number to finish installation.

I received the original email, so spam filters shouldn't be a problem. I've tried to run the download link to activate. I've tried to save the download link to activate it. I've tried to use a different email program (yahoo) and that one never even received the original email!

Any ideas? I let my Norton Antivirus run out with plans to use this one and now I'm stuck.

Draheid
Moderator

09-09-2001

Wednesday, October 20, 2004 - 5:37 pm   Edit Post Move Post Delete Post View Post    
Freckledgrl: I don't know why you're having trouble. I registered for another computer I have and the first e-mail with a link was sent. I used the link and the 'serial number' was sent 1 minute later. Both from the exact same sender, confirm@grisoft.com so you shouldn't have any trouble with the spam filters. If you have a different e-mail you can use, you might want to try again.

Freckledgrl
Member

08-27-2003

Wednesday, October 20, 2004 - 6:50 pm   Edit Post Move Post Delete Post View Post    
Dra, as usual...thank you so much!! I don't know why it never sent the serial number emails to my regular account, or why it never sent any emails to my Yahoo account, but I set up a Hotmail account and it all went there within minutes like it was supposed to.

Now I just have to remember to keep my Hotmail account active and I'll be doing good ;)

Nino
Member

09-20-2004

Saturday, October 23, 2004 - 12:18 pm   Edit Post Move Post Delete Post View Post    
This probably isn't the correct area to ask this question, but I'm not sure where to check! I want to receive private messages from other members and I can't seem to figure out how to edit my profile in order to fix that! I know it has something to do with checking or unchecking a box, but my screen reader has a difficult time with check boxes! Can a mod change this for me or do I have to do it from my computer? I don't mind having my email address displayed in my profile, but I can't get it to accept it!! Help!

Moderator
Moderator

06-30-2002

Saturday, October 23, 2004 - 12:28 pm   Edit Post Move Post Delete Post View Post    
Nino: Check your e-mail please - you should receive a PM shortly.

Mod (22)

Nino
Member

09-20-2004

Saturday, October 23, 2004 - 12:51 pm   Edit Post Move Post Delete Post View Post    
Thank you! Thank you! Thank you! Now I can get private messages! Can't believe it took over a month before I realized this problem! Lol!

Juju2bigdog
Member

10-27-2000

Saturday, October 23, 2004 - 3:18 pm   Edit Post Move Post Delete Post View Post    
Learned something new this morning. You are supposed to shut your CD/DVD tray by using the eject button, NOT by pushing it in with your hand. I never knew that before.

Bigdog installed the new Plextor DVD writer this morning. I am working up to attempting to copy Momma's DVD that I had commercially made from Bigdog's MiniDV footage.

Everybody keep your ears crossed for me.



Juju2bigdog
Member

10-27-2000

Saturday, October 23, 2004 - 7:29 pm   Edit Post Move Post Delete Post View Post    
Okay, I have successfully burned my first DVD. Not sure about the second one, though. First one was a Khypermedia -R 4X. We didn't think it had been successful, so we switched to an Imation +R for the second one. It could be operator error, it could be the bottle of champagne for supper, it could be combination of both, or it could be the DVD player. Anyway, we shall see ...

Draheid, you here? Got Roxio CD & DVD Creator 6. I am copying an entire two hour disc. It is burning at 2X, so it takes an hour for each DVD. I have eleven to make. Ack!!! It will only burn at 2X when copying the entire DVD, it seems. Seems like there ought to be a way to cut that time in half by not having to copy the disc into cache each time. (I only have one DVD device). After I burned the first one, I looked for the cache but didn't see it. So I thought maybe when I put the original DVD in and started burning, it might immediately go to 100% on the first part since the identical data was just put into cache. Nope, it took the whole hour. When I tried to cancel to search some more, it said it might damage the disc, so I let it run and went and ate dinner and drank champagne. LOL.

Now I have emptied all Temp files so I can more easily look for where the cache might be. But perhaps somebody might be able to tell me if I have to go this cumbersome route and place the original DVD in cache each time. When I burn a CD entire disk, after it is done (Sonic software) it asks me if I want to create another identical disc.

Any maybe I can use my Sonic software ... Haven't tried that. Hmmmmm ...

Draheid
Moderator

09-09-2001

Saturday, October 23, 2004 - 8:14 pm   Edit Post Move Post Delete Post View Post    
Juju: You could try creating an ISO image of your source DVD then burn each new copy from the ISO image. This should reduce the time considerably. Here's the 'instructions' from Roxio's support section:

How do I create an ISO image file with Easy Media Creator 7?

1. Open Disc Copier
a. Double-click on the "Roxio Easy Media Creator 7 Home" icon on your Desktop.

b. Under the "Application" section, click on "Disc Copier"

2. Create ISO Image
a. Insert the DVD /CD you would like to make an ISO of.

b. Change the Source to the drive with the disc inserted.

c. Click on the "Advanced" button to expand the screen.

d. Under "Destination", click on "Disc Image".

e. Click on "Save As" in the upper right corner of the screen.

f. Under "File Type" choose ISO. Browse to the folder where you want to save it, and give it a name.

g. Click on the "OK" button.

How to burn an ISO image file using Creator Classic

a. Double click on the "Roxio Easy CD & DVD Creator 6" icon on your desktop

b. Click on the "Creator Classic" icon

2. Select and Burn the ISO file
a. Put a blank disc into your CD or DVD Recorder

b. Locate and left click "File" in the upper left hand corner of window, then click on "Record Disc From Image..."

c. A "Record disc from image file" window will appear, go to the location on your hard drive where the image file is located. Left click on the image file to highlight it, then click the "Open" button

d. When the "Record Setup" window is displayed click on the "OK" button to start burning the disc

Hope this helps.

Juju2bigdog
Member

10-27-2000

Saturday, October 23, 2004 - 9:56 pm   Edit Post Move Post Delete Post View Post    
You da best, Dra. In the meantime, the +R DVD would not play, which could be a sort of good thing, since I have 50 -R DVD's and only 10 +R's. AND, in the meantime, I tried using Sonic. And when it gets done with one, it asks me if I want to burn another of the same thing. Yay!!! It is taking about a half hour each.

BUT, it is good to know about that ISO thing. I also have Nero software on my old computer, the one Bigdog now has that replaced his play computer when I got the new one. When the Nero gets done burning something, and when I exit, it always asks if I want to save the ISO, and I always said no, but I had no idea what it meant.

Hmmmmmmmmmm, wonder where I have the Nero software ... I am uninstalling the Roxio right now. It took up 671 Megabytes!!! That is just ridiculous.

Draheid
Moderator

09-09-2001

Saturday, October 23, 2004 - 10:14 pm   Edit Post Move Post Delete Post View Post    
Juju: I use Nero 5.5 on my CD burner. As far as I know, the question about 'save' at the end of a burn session is only for the log of the burn session. I don't think it saves the actual image of the source at that time. From the Nero help:
How do I create a CD Image?

To create a CD-image we use the so-called "image recorder". You select this recorder in the menu CD Recorder>recorder selection. As a result, your files will be written into an image file and not directly to the recorder. To burn this image go to the menu File>Burn image. Remember that you need enough free space on the chosen volume to save the full image.


Hope this helps.

Juju2bigdog
Member

10-27-2000

Sunday, October 24, 2004 - 11:01 am   Edit Post Move Post Delete Post View Post    
Thanks, Dra.

Well, I am now using the Sonic Record Now! software that came with the new Dell. It seems to be working just fine. At the end of each burn it asks me if I want to make another of the same, and I say yes and put in another blank DVD. I just had a failure, where it said the DVD was bad or something, so I am now re-copying the original DVD. Who talked me into this project anyway?

Couple more questions - I cannot play the DVD's I am making on either of my new Dell computers, desktop or laptop. I can play the audio portion but not the video. Do I need some special video card?

2nd question - On every copy I am making, when I test the new DVD in the DVD player, there is about 25 seconds of out-of-sequence footage at the beginning of the DVD, and then the DVD stops. To get the rest to play, I have to hit Play again. I think this 25 seconds is from the end of the DVD, but I am not sure. It is NOT on the beginning of the original DVD that I am supposed to be making an exact copy of. I tend to suspect this is some sort of Title spot on the copied DVD.

Duh! I could put the Nero software on there and see if it still happens. No, wait. The very first DVD I burned was with the Roxio software, and it did the same thing. Huh! Okay, I am stumped.

Draheid
Moderator

09-09-2001

Sunday, October 24, 2004 - 12:15 pm   Edit Post Move Post Delete Post View Post    
Juju: It doesn't sound like the program(s) are making a digital copy of each disc. Rather, it sounds sort of like it is 'ripping' the disc, then putting the 25 second 'title' on the front of the copy. That doesn't make any sense, of course, but look to see if there are any settings for title, etc.

I'm afraid I do not know anything about creating DVDs specifically as I've never done any myself. As far as playing on the other machines, if the original plays, but the copies don't, then you might again suspect the same problem as it may be creating a different format from the original.

Please let me know what you discover - and again, sorry I don't know more about this process.

Juju2bigdog
Member

10-27-2000

Sunday, October 24, 2004 - 7:08 pm   Edit Post Move Post Delete Post View Post    
Well, and I just put the original in my computer and tried to play it. No video, just audio. And that odd piece of footage IS on there!!! But when we put it in the DVD player that runs on the television, it doesn't show up. First time I tried to play it on my computer, it was not detected. All subsequent times it is. Not only that, but I can't get it to move past that spot, just as I sometimes can't on the copies.

Ack!!!

Well, I got the original to play and move past the "title" using Real Player. Still no video, though.

Draheid
Moderator

09-09-2001

Sunday, October 24, 2004 - 7:17 pm   Edit Post Move Post Delete Post View Post    
Juju: On the computers you're trying this on, were any originally shipped with the DVD drive installed? Can you play a standard DVD (movie) in any of them and see video?

My guess is, if the answers are no to any/all of those questions, that you don't have the proper video system for playback of MPG-2 video that is used on DVDs.

Let me know.

Juju2bigdog
Member

10-27-2000

Sunday, October 24, 2004 - 9:32 pm   Edit Post Move Post Delete Post View Post    
Draheid, here is the reply I got from the guy who made the DVD: "The DVD sounds to be working fine the problem is with your Chapter points. Please look for a button on your remote that says menu or info click it and there should be a place called Chapter. Hit your up or down arrows to make the DVD play from the 1 chapter. Then it will play all the way thru. "

Huh! Will try that tomorrow.

Dra, the computers that won't play the video part of the DVD are the two brand new ones from Dell. The laptop (600m) came with a DVD reader/CD writer already installed.

The desktop (Dell Dimension 4600) is the one Bigdog just installed the Plextor DVD writer in. Yesterday it wouldn't play the DVD at all, said I didn't have a DVD decoder or something. So I installed the Roxio DVD player program that came with the 671 megabytes of other stuff, and today it just plays the audio. I did not think to try playing the original DVD earlier. I just assumed it would work. I only found out I had no video when we were having problems playing the DVD copies on the DVD player, and THEN I thought to try playing them in the computers.