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Archive through January 11, 2005

The TVClubHouse: General Discussions ARCHIVES: 2004 Nov. - 2005 Jan.: All Things Technical: The Help Desk (ARCHIVES): Computer Problems? Ask Here (ARCHIVES): Archive through January 11, 2005 users admin

Author Message
Ketchuplover
Member

08-30-2000

Monday, December 20, 2004 - 5:45 pm   Edit Post Move Post Delete Post View Post    
yahoooooooooooooooooooooooooooooooo I downloaded ad-aware. found and zapped 451 files. run it once a week??????? I dasn't think so!!!!! This puppy is gonna bite everyday :-) I'm downloading spybot S&D right now!!

Kimmo
Member

05-02-2003

Tuesday, December 21, 2004 - 6:03 pm   Edit Post Move Post Delete Post View Post    
Two problems I have been trying to avoid on my home PC:

1) I downloaded the latest version of Windows Media Player, but it won't play any video files now. You can hear the sound but the screen is black. I could view videos fine using the previous version.

2) I try getting onto the internet at home, and I keep getting "No dialtone." I've plugged/ unplugged the phone line from the modem and surge supressor, and made sure the phone line from the wall jack to the supressor was connected, etc. Does this mean my modem died? (Just before this development, I logged off my PC and went to work to find that I couldn't dial my home phone-- I think the home phone line was still somehow tied up because of the PC).

Help!

Skootz
Member

07-23-2003

Wednesday, December 22, 2004 - 7:34 pm   Edit Post Move Post Delete Post View Post    
Had a Primary Hard drive failure yesterday...got it to a repairguy and he copied my hard drive over to another one..and then did a diagnositc test on the hard drive..it was fine. since I had only 750 mb of a 10 gig hard drive left , I got him to install a new 20 gig hard drive. I now have the new hard drive in and I went into msconfig to change some of my start-up files. I ended up taking my norton out and then put it back in and then when I was doing this my sound went and I have not sound???? Help


Juju2bigdog
Member

10-27-2000

Thursday, December 23, 2004 - 1:32 pm   Edit Post Move Post Delete Post View Post    
Skootz, have you been to Start>Control Panel>Sounds to make sure the volume control is turned on? Speakers plugged in? Speakers turned on? That's just the elementary stuff, but sometimes it is the simplest thing.

Skootz
Member

07-23-2003

Thursday, December 23, 2004 - 1:55 pm   Edit Post Move Post Delete Post View Post    
got the sound back by using a system suite restore program...however, it is slow..got ad-aware se up and running on this computer (Thanks Dra) and have run it and gotten rid of stuff, however i open my outlook express after a reboot and it works and downloads email, however after I do that it won't work and I just get error messages. aaaaahhhhhhhhhh

it is a bit faster but still slower than it should be..will try some more tests I guess

Lumbele
Member

07-12-2002

Sunday, December 26, 2004 - 11:48 am   Edit Post Move Post Delete Post View Post    
Someone hijacked my IE and won't give it back. DS switched me to Firefox which is fine by me, but now I can't into my MSN mail. Does anyone know how to switch my default browser in there?

Draheid
Moderator

09-09-2001

Sunday, December 26, 2004 - 12:48 pm   Edit Post Move Post Delete Post View Post    
Lumbele: I'm not sure why you can't get to MSN - when I open www.msn.com I see a 'My MSN' icon on the screen which prompts me to login there. As for your browser being hijacked, I suggest AdAware & Spybot run repeatedly until things are cleaned out and you can again use your browser properly.

Lumbele
Member

07-12-2002

Sunday, December 26, 2004 - 3:07 pm   Edit Post Move Post Delete Post View Post    
Drah, when I open my MSN messenger there is a little envelope to click on to get to my MSN mail. That automatically uses IE to connect, which has been hijacked, ergo no mail. Can't find a place to change so that little envelope passes through Firefox instead of IE.

AdAware, Spybot, AVG have all been working hard, but this stinker won't let go of my IE, to put all this very scientifically.

Lumbele
Member

07-12-2002

Sunday, December 26, 2004 - 6:33 pm   Edit Post Move Post Delete Post View Post    
They fixed it!!!! Drah, the boys took another whack at it. Did something in "safe mode", set me back a few days and now everything works again. Thanks for the leg-up.

Donut
Member

07-31-2001

Monday, December 27, 2004 - 10:17 pm   Edit Post Move Post Delete Post View Post    
happy holidays draheid! i am back again, after a few months of smooth running thanks to you..
Now we have been hijacked. A few weeks ago I was googling a search on hotel reviews and opened one and got hijacked to a porn site which wouldn't let me out of it except by a shut off, and then it showed up with a photo icon on our desktop and ever since we cannot go to any addressess on the internet. The way I figured out to bypass it, was to go to google on favorites and go everywhere through there. But if we use the address box it we get a dd error and another kind and it shuts the internet and sometimes the whole computer down.
In case you need more info, we have Windows ME, and have already have AdAware and SpyBot at your suggestion and have defragged a couple times, i think maybe even after this...

any way to get back to normal?
(hubby just tried to load a couple programs and they wouldn't load or open.. could that have anything to do with the hijacking?
THANKS AS ALWAYS!!

Draheid
Moderator

09-09-2001

Monday, December 27, 2004 - 10:30 pm   Edit Post Move Post Delete Post View Post    
Donut: Restart the computer in Safe Mode and run AdAware & Spybot repeatedly until they report the system is clean. You may even need to disable your computer System Restore feature in order to completely remove the problem (click here for instructions)) from the restore files on your system.

Before you begin this, I suggest you start both programs now and have them update their definition files in case your safe mode doesn't allow internet access once you restart in that mode.

Let me know if this fixes things for you. I have some other ideas that might help if this doesn't do the trick.

Weinermr
Member

08-18-2001

Monday, January 03, 2005 - 10:23 am   Edit Post Move Post Delete Post View Post    
Does anyone here have any experience dealing with the infamous NV4 infinite looping problem? If you have, then you know what I'm talking about.

I've googled it to death, so I know all the info that's available on it out on the web, but I wanted to know if anyone here has personally dealt with it. Thanks.

Juju2bigdog
Member

10-27-2000

Monday, January 03, 2005 - 10:11 pm   Edit Post Move Post Delete Post View Post    
Nope, Weinermr.

But I came here to report that I got error messages from AVG 7.0 (new release Nov. 2004) last night and had to reinstall it. Just as info for anybody else who might experience same thing.

Draheid
Moderator

09-09-2001

Tuesday, January 04, 2005 - 12:08 am   Edit Post Move Post Delete Post View Post    
Weinermr: The problem you describe doesn't instantly ring any 'bells' for me at the moment. Keep in mind I've dealt with so many problems over the years that I can't possibly recall all of them instantly unfortunately. If you would like to discuss your particular issue, I would be happy to try to help if I can. Either here or in e-mail, your choice. Just let me know if I can help.

Weinermr
Member

08-18-2001

Tuesday, January 04, 2005 - 3:12 pm   Edit Post Move Post Delete Post View Post    
Thank you Draheid. I'll let you know if something specific comes up.

Ddr
Member

08-19-2001

Tuesday, January 04, 2005 - 5:54 pm   Edit Post Move Post Delete Post View Post    
Juju, I had to reinstall AVG 7.0 on my desktop today. Same problem.

Juju2bigdog
Member

10-27-2000

Tuesday, January 04, 2005 - 8:30 pm   Edit Post Move Post Delete Post View Post    
Ddr, thanks, that's kinda what I expected to hear.

Ladytex
Member

09-27-2001

Tuesday, January 04, 2005 - 9:17 pm   Edit Post Move Post Delete Post View Post    
I haven't had to yet on either computer. What kind of errors?

Ddr
Member

08-19-2001

Wednesday, January 05, 2005 - 4:33 am   Edit Post Move Post Delete Post View Post    
LadyT, it kept trying to update its files and then an error message would come up. Then it finally started to update, it still hadn't finished after one hour, so I uninstalled it. Reinstalled and no problem since.

I haven't had any problems with the laptop which has XP. Desktop is Windows 98, so maybe that is part of the problem.

Skootz
Member

07-23-2003

Wednesday, January 05, 2005 - 4:49 am   Edit Post Move Post Delete Post View Post    
I know have 2 computers and I think they are actually going to both work for me for now. They are both running Win. 98
I would like to link them together so I can share information from one to the other etc. I know that there is a way, but don't know what it is.

I have them hooked up though a router.

thanks

Ladytex
Member

09-27-2001

Wednesday, January 05, 2005 - 7:17 am   Edit Post Move Post Delete Post View Post    
Thanks Ddr, I'll keep an eye out for that problem.

Juju2bigdog
Member

10-27-2000

Wednesday, January 05, 2005 - 7:59 am   Edit Post Move Post Delete Post View Post    
Ladytex, I think mine said I had a .dll missing and that I might have to reinstall the program. The error message came up about three times, so maybe it said I was missing three .dll's. I immediately restarted the computer after I got the error messages and the messages persisted, so then I uninstalled and reinstalled.

I am always glad that about a year ago I took Draheid's advice and made a CD with all my miscellaneous software programs on it. I keep it up to date when I get a new program. Makes it a whole lot easier to reinstall something, especially when you are on the road, as I am.

Kitt
Member

09-06-2000

Friday, January 07, 2005 - 7:11 pm   Edit Post Move Post Delete Post View Post    
I have a problem with my latest version of Excel, I think it's Excel 2003. I want to open some of my own old files which have macros in them. Everytime I open the files I get an error report saying the macros have been disabled because they don't have a Trusted Certificate attached to them. I can reduce my "security" settings and then open the files, then put the security settings up again afterwards, but is there a more permanent way of giving the files written by me their own Trusted Certificate? I have LOTS of old files so this is going to be happening again and again and I'd rather not permanently set my Excel security settings to low.

Any help would be gratefully appreciated!

Jimmer
Member

08-30-2000

Monday, January 10, 2005 - 2:22 pm   Edit Post Move Post Delete Post View Post    
Simple question (or maybe not so simple).

Is Kazaa safe to use? Are there security risks or will it create problems on your computer?

Draheid
Moderator

09-09-2001

Tuesday, January 11, 2005 - 6:39 am   Edit Post Move Post Delete Post View Post    
Jimmer: It has been my experience that Kazaa (and many other similar programs) are highly susceptible to spyware, viruses, adware problems than just about any other online service you can use. If you absolutely must use something like this, I believe Kazaa lite is slightly less problematic then the full version. I would strongly discourage using these at all, but if you feel it is necessary then be sure to keep the most current updated anti-virus and anti-spyware programs you can on your system and use them frequently.

I would further suggest that you check out USENet newsgroups before venturing into this type of program. You may be surprised what is available on the USENet system.

Hope this helps.