Author |
Message |
Smokey
Member
07-08-2003
| Thursday, July 19, 2007 - 4:48 pm
Hi. I have a cable connection. I have a new computer with Vista. I am having issues with my Real Player and also with RealTV--same deal. Many times my screen stays black. I have sound but there is no picture. It started doing it with the RealTV so I switched back to the regular player and now it's doing it there as well. Any help is appreciated!
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Smokey
Member
07-08-2003
| Thursday, July 19, 2007 - 4:50 pm
And now after posting the above, my picture has come back! I just wonder if I maybe have a setting wrong or something. I seem to be ok when I check it with what I've read, but maybe I've missed something.
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Aerojunki
Member
06-30-2004
| Thursday, July 19, 2007 - 4:56 pm
I had the same problem with my new laptop..I went to , tools, preferences, hardware & under video card compatibility, slid it over to most reliable, closed Realplayer & restarted it & it worked fine. Good Luck!
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Dilligaf
Member
08-29-2000
| Thursday, July 19, 2007 - 4:57 pm

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Indybarb
Member
06-25-2005
| Thursday, July 19, 2007 - 5:09 pm
OK.. of all nights, I have to have problems! when I try to watch, I get a pic and a few words and then black screen, then like the opening screen and it says "communicating" and goes up to 99% a couple of times and stops.. black screen again... a few odd noises and then (which scared me to death) a voice says my secure link has expired .... HELP!
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Smokey
Member
07-08-2003
| Thursday, July 19, 2007 - 5:26 pm
THANKS, Aero! I am going to give that a try.
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Sunshyne4u
Member
06-17-2003
| Thursday, July 19, 2007 - 5:30 pm
go completely out of Realplayer....sign in on the sign in page for BigBrother...access the feeds from the SUperpass site. however, do you have your realplayer set up for BB alrady? youve been watching already>? and it is just now that it is black>?
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Cricket
Member
08-05-2002
| Thursday, July 19, 2007 - 5:30 pm
Indybarb, did you try what Aerojunki did above? Try closing it and going back in. It is on Vortex right now. We don't get to see the live feeds while the show is on. However, you shouldn't have a black screen. Also, if all else fails, go to Preferences, Network Transports, and check Manually Configure and check Use Specific UDP Ports. If you have a PC, the numbers 7071-7071 should already be in the UDP Ports opening. Click okay and see if that works.
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Indybarb
Member
06-25-2005
| Thursday, July 19, 2007 - 5:45 pm
thanks all.. I will try those things... everything has been working just super until late this afternoon. I have tried rebooting. I will try.
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Indybarb
Member
06-25-2005
| Thursday, July 19, 2007 - 6:13 pm
Cricket... my fingers are crossed... have never been so happy to see the old quiz questions and hear the FOTH music. Well, rats... it appears to come and go for me... but good at this second so maybe it will be ok.. thanks again.
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Skootz
Member
07-23-2003
| Saturday, July 28, 2007 - 7:37 am
HELP - I don't know what I did with my rp, however when I want to get it to play I get an error to say that my server doesn't have a DNS ENTRY How do I fix this. Thanks
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Tresbien
Member
08-27-2002
| Saturday, July 28, 2007 - 7:46 am
Skootz, you could try some of these things on Real's support site or call them: http://snipurl.com/1ovg5 Hope it helps!
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Skootz
Member
07-23-2003
| Saturday, July 28, 2007 - 8:22 am
I think I have screwed it up more I had this problem once and someone told me how to fix it, but I think it was on chat can cannot remember how to fix it. Please help
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Tresbien
Member
08-27-2002
| Saturday, July 28, 2007 - 8:33 am
http://www.thesession.org/discussions/display/11600 Hopefully this will work. Good luck Skootz
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Dipo
Member
04-23-2002
| Saturday, July 28, 2007 - 8:58 am
Can someone take a screen print of their equalizer who is not haveing problems with reverb please. Ever since I started watching BB on realplay (and having reverb) I am getting it on all my other stuff. Like when I am trying to watch BB Australia on media player. It is making me nuts.
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Skootz
Member
07-23-2003
| Saturday, July 28, 2007 - 9:05 am
Well what ever I do, it seems to get worse..I have reinstalled it and will try that again. Now when I try to connect it keeps trying to connect. aaahhhh. I have left a message with my isp, but it is Saturday you know. I may try another restore on my computer to Thursday.
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Tresbien
Member
08-27-2002
| Saturday, July 28, 2007 - 9:09 am
Dipo it's on the first page of this thread. Sorry you're still having problems, Skootz. I'd try calling Real in the meantime.
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Skootz
Member
07-23-2003
| Saturday, July 28, 2007 - 9:26 am
Going to toss this computer out the window soon, this is so frustrating. It was working early this morning then it told me to get the new url for the page from the site, I did that and all ths problems happened. I am so angry. My laptop will show the show, however I cannot see what settings it has as when I hit anything under preferences I get an error where my saved files are going etc, holy crap, can this day get any worse.
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Dlmmo
Member
11-20-2003
| Saturday, July 28, 2007 - 9:33 am
Skootz sorry your so frustrated. Just throwing this out there - have tried using bbviewer or one of the others?
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Skootz
Member
07-23-2003
| Saturday, July 28, 2007 - 9:34 am
don't know what a bbviewer is and I cannot get on keyhole to view (perhaps that is what you mean?) On hold with bb right now....could be a while {sigh}
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Dlmmo
Member
11-20-2003
| Saturday, July 28, 2007 - 10:06 am
Bbviewer is just another program to watch the feeds (but it still uses RealPlayer). If the keyhole didn't work this probably wouldn't either. Sorry for you.
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Skootz
Member
07-23-2003
| Saturday, July 28, 2007 - 10:47 am
talked to rp, they were not much help, talked to my isp..need the port that real player uses? anyone know this?
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Skootz
Member
07-23-2003
| Saturday, July 28, 2007 - 12:06 pm
have the ports, talked to linksys, talked to RP...still not solved. what a waste of over 4 hours on a Saturday and my rp is still not fixed.
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Dipo
Member
04-23-2002
| Saturday, July 28, 2007 - 2:32 pm
thanks trebein!
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Jen
Member
07-27-2003
| Saturday, July 28, 2007 - 4:07 pm
I just got the feeds and they keep timing out. Is there any wayt to stop that? Thanks!
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