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Archive through June 23, 2006

The TVClubHouse: Big Brother 7 All-Stars ARCHIVES: Big Brother 7 All-Stars Part 1: Coupons for live feeds??: Archive through June 23, 2006 users admin

Author Message
Jdude
Member

04-28-2005

Friday, June 23, 2006 - 6:36 am   Edit Post Move Post Delete Post View Post Send Jdude a private message Print Post    
Thanks Hamsterlady for clarifying the coupon code.

Seems like if you call you are offered the $39.99 price, whereas if you sign up on the internet you have the opportunity to receive a $10 discount by entering the code.

Moxygen
Member

07-08-2005

Friday, June 23, 2006 - 7:12 am   Edit Post Move Post Delete Post View Post Send Moxygen a private message Print Post    
I used the BB7early code last night and got a comfirmation email saying I would be charged $29.99 after my free trial was up.

I went and asked "Tom" from Real and this is what our chat said ...

Tom: Hello. Welcome to Real's Live Chat. How can I help you?
Michele: Hi. I bought my subscription to the season for Big Brother 7 last night. I (and a few other people I know online) were wondering if the amount we paid ($29.99 with a coupon) was good for the whole time BB7 is on or if we're going to have to pay for another 3 months to catch, say, the last week?
Tom: Sure, I can help you with that.
Tom: I see that you have an active SuperPass account under the email address: blahblahblah@yaddayaddayadda.com
Michele: Yes
Michele: I just subscribed last night.
Tom: You will be able to get Big Brother 7 every time it is launched as a SuperPass member.
Michele: Ok, but my question is this - is my subscription tied into Big Brother?
Tom: Yes, when ever Big Brother is launched you will be getting the features in your SuperPass account to watch Big Brother.
Michele: Sorry, I need just a little more clarification (not trying to be a pain!) maybe my question wasn't as clear as it needed to be. If my 3 months were to run out before Big Brother ended would I have to pay for another 3 months to watch the rest?
Michele: Because the show runs for 3 months (I believe) and I signed up before the show started.
Tom: No problem. We are here to assist you.
Tom: Please give me a moment while I check on this.
Michele: Ok, thanks!
Tom: You are welcome.
Tom: I would like to inform that your SuperPass paid subscription will be continued for the continuing months.
Michele: I don't quite understand your answer ....
Michele: Yes, it will be good for the whole time BB7 is on? or No, you will have to pay for an additional 3 months to watch all of it? (I thought by giving him multiple choice that it might make it easier on him LOL)
Tom: I am sorry for that. Let me make it clear.
Michele: Thanks
Tom: You are welcome. Sorry for the delay. (This IS taking forever for one question .... 25 minutes and counting)
Tom: Yes, your subscription is quarterly paid and it will continue as such after BigBrother ends.
Michele: Ok! Thank you so much for your time!
Tom: Is there anything else that I can help you with today?
Michele: Nope, I think that was it. Have a great day!

Sorry for all of that ... but according to that the subscription is good through the entire showing of Big Brother and the billing cycle will begin again after Big Brother has ended.

Hope that helps!

Jdude
Member

04-28-2005

Friday, June 23, 2006 - 7:14 am   Edit Post Move Post Delete Post View Post Send Jdude a private message Print Post    
On Real's sign up page for the BB season on SuperPass the price is listed at 39.99 for 3 months.

My question:

Where during the sign up process is the coupon code offered/entered?

Thanks

Typingfool
Member

06-07-2006

Friday, June 23, 2006 - 7:19 am   Edit Post Move Post Delete Post View Post Send Typingfool a private message Print Post    
When you go to enter your credit card info there is a box that says Coupon Code or something like that.

Jdude
Member

04-28-2005

Friday, June 23, 2006 - 7:21 am   Edit Post Move Post Delete Post View Post Send Jdude a private message Print Post    
Typingfool — Thanks for the heads up.

Hukdonreality
Member

09-29-2003

Friday, June 23, 2006 - 7:24 am   Edit Post Move Post Delete Post View Post Send Hukdonreality a private message Print Post    
Moxy, I feel your pain when it comes to getting online help! They talk like robots, and one time I said, "are you a real person or a computer?" The response was, "I'm a real person, LOL" but then he went right back to being a robot. I'm not sure I ever trust their answer! If yours runs out, you'll just have to pony up with someone else for the last week.

Moxygen
Member

07-08-2005

Friday, June 23, 2006 - 7:28 am   Edit Post Move Post Delete Post View Post Send Moxygen a private message Print Post    
LOL, Hukd! I was wondering if he was a person or a bot myself ... but I thought I'd be nice either way. Every time I said thanks he came back with a you are welcome ... I wonder how they handle what I call "kidspeak" - you know - u r gr8! Sorry, it drives me bananas ... must be that 2 years in college when I was an English major (although my grammar sux ).

Seattlemom
Member

05-10-2005

Friday, June 23, 2006 - 8:23 am   Edit Post Move Post Delete Post View Post Send Seattlemom a private message Print Post    
I'm on vacation right now so I will wait till I get home to sign up will the coupon code still be good? I get home the 3rd of July so probably get signed up that week.

Pamy
Member

01-02-2002

Friday, June 23, 2006 - 8:24 am   Edit Post Move Post Delete Post View Post Send Pamy a private message Print Post    
LOL Moxy, that transcript was starting to remind me of the taped call to AOL where a guy was trying to cancel his service!! at least you got them to acutally answer the question!!!

Nana731
Member

07-06-2005

Friday, June 23, 2006 - 8:34 am   Edit Post Move Post Delete Post View Post Send Nana731 a private message Print Post    
I also spent almost an hour online with "Tom". He couldn't answer my question, so I called customer service and was told at the end of 3 months I would be billed for another 3 months. So I cancelled and will wait til right before the show starts to join again.

Hamsterlady
Member

07-03-2003

Friday, June 23, 2006 - 8:34 am   Edit Post Move Post Delete Post View Post Send Hamsterlady a private message Print Post    
Seattlemom - That discount code is good up to July 6th so if you sign up when you get back you'll be all set.

Twiggyish
Member

08-14-2000

Friday, June 23, 2006 - 9:17 am   Edit Post Move Post Delete Post View Post Send Twiggyish a private message Print Post    
I'm all signed up and ready. Thanks guys!

Jdude
Member

04-28-2005

Friday, June 23, 2006 - 12:33 pm   Edit Post Move Post Delete Post View Post Send Jdude a private message Print Post    
Thanks Hamsterlady for the heads up.

I plan to sign up on July 1st using the code.

Saggkl
Member

07-17-2002

Friday, June 23, 2006 - 3:26 pm   Edit Post Move Post Delete Post View Post Send Saggkl a private message Print Post    
Ok if I understand it, if you sign up for the 3 months, than the show isn't over, they renew for another 3 months? You can't just sign up for an extra month? It would end up being 6 months?

Lurknomore
Member

07-07-2001

Friday, June 23, 2006 - 3:31 pm   Edit Post Move Post Delete Post View Post Send Lurknomore a private message Print Post    
Isn't it just as cheap to get superpass at $9.99 a month and all the features with it, like the 10 band equalizer (which in the past didn't come with just the BB subscription) and the downloads? Plus then you don't have to worry bout more than a month more.

I actually need to call Real cause I kept it a few months after BB but when I saw I couldn't burn most of the music I was downloading I cancelled but typical Real they kept billing me. They are such a pain to deal with always!

Rainlvr
Member

05-28-2004

Friday, June 23, 2006 - 3:50 pm   Edit Post Move Post Delete Post View Post Send Rainlvr a private message Print Post    
The monthly price is 14.99 now, according to the website. But, I still got the music downloads when I signed up for the BB sub last year, and I still have the 10 band equalizer on my Realplayer now even without a subscription.

Lurknomore
Member

07-07-2001

Friday, June 23, 2006 - 3:57 pm   Edit Post Move Post Delete Post View Post Send Lurknomore a private message Print Post    
Rain they are still billing me the 9.99 that I need to complain about, so I'm thinking that rate must be out there some way or another. We all know that Real always has 57 different rate plans lol.

HANG ON...this woke up some hibernating brain cells. I remember last year they posted a higher rate for Superpass but if you complained that you were a long term customer they gave you the lower rate, but you had to call and ask for it. Thank goodness someone posted that here. Dunno if it's the same this year but couldn't hurt to ask.

As for the equalizer Rain, have you signed online with it? In the past when I didn't have a subscription I would lose the equalizer if I let Real connect online, but the 10 band stayed long as I didn't log in, so I just would block it with my firewall to keep it. They might have changed things, but thought that was still the same.

Ruditoo
Member

07-12-2002

Friday, June 23, 2006 - 4:36 pm   Edit Post Move Post Delete Post View Post Send Ruditoo a private message Print Post    
Would someone please post the code again with a "reminder" for last day to sign-up near that date like the 7/1/06 ???

Clsteam
Member

06-27-2004

Friday, June 23, 2006 - 5:01 pm   Edit Post Move Post Delete Post View Post Send Clsteam a private message Print Post    
I have a quick question, can MAC users view the live feed?
any MAC users out there can answer my question? Thanks =)

Bonzacat
Member

07-08-2003

Friday, June 23, 2006 - 5:08 pm   Edit Post Move Post Delete Post View Post Send Bonzacat a private message Print Post    
Clsteam - yes, absolutely - you just need RealPlayer for Mac.

Clsteam
Member

06-27-2004

Friday, June 23, 2006 - 5:18 pm   Edit Post Move Post Delete Post View Post Send Clsteam a private message Print Post    
ohhh cool! yay =)
thanks, Bonzacat =D

Friendofdot
Member

06-11-2006

Friday, June 23, 2006 - 5:20 pm   Edit Post Move Post Delete Post View Post Send Friendofdot a private message Print Post    
I have always used the Superpass on a monthly basis for the duration of Big Brother. I signed up already and used the coupon and it was $12.99. I usually cancel after three months and they usually offer me a month or two free to try to keep me as a member so it works out to be a good deal. However, in the past, and I don't know if this is still the case, but I never have the feeds time out. They will run forever; and because I'm lazy, I love this feature.

Freydnot
Member

07-01-2005

Friday, June 23, 2006 - 5:44 pm   Edit Post Move Post Delete Post View Post Send Freydnot a private message Print Post    
Quoted from Moxygen...

> Tom: Yes, your subscription is quarterly paid and it will continue as such after BigBrother ends.

Am I the one one who reads that to say "we charge you 4 times a year for a block of 3 months. After the first 3 months are over, we will change you again for an additional 3 months?

Rainlvr
Member

05-28-2004

Friday, June 23, 2006 - 5:54 pm   Edit Post Move Post Delete Post View Post Send Rainlvr a private message Print Post    
Lurk, no the 10 band doesn't stay if I go online, I didn't realize that because I don't go online with it when I don't have the superpass! lol But you do get the 10 band with the BB subscription as well as the monthly plan.

The guy I talked to at Real last week wasn't budging on prices, guess I got the wrong rep. He told me that the prices just recently went up and no offers of a discount even though I told him how long I'd been getting feeds. Guess I need to try again next week and see what kind of deal I can get!

Rainlvr
Member

05-28-2004

Friday, June 23, 2006 - 5:56 pm   Edit Post Move Post Delete Post View Post Send Rainlvr a private message Print Post    
Freydnot, yes that's how I read it too.