Author |
Message |
Justin42
Member
08-05-2001
| Tuesday, July 18, 2006 - 8:01 pm
(apologies if this posts twice, it doesn't seem to be showing up?) I hope this is ok to post here, but since it affects many of us, and it's directly feed related-- When you signed up for SuperPass, there was a tiny little offer for a magazine subscription. It mentioned that the magazine subscription cost ($9.99) was ALREADY INCLUDED in your SuperPass price. (Which is probably why the price was $10 more this year!) You can get a refund of this as long as you send in your username (I assume that means your email address?) and a self-addressed, stamped envelope. I got in with the $10 pre-show coupon and still had this presented, so I assume that EVERYONE is eligible for this as long as you didn't pick a magazine! (I REALLY hate this kind of thing, it seems very slimy of Real, so everyone be sure to ask for your refund and maybe they'll quit this "bundling"!) Here are the instructions, from my copy of the page I was presented: Magazine rebate instructions: If you selected a magazine, RealNetworks, Inc ("Real") will share your name and address for the purpose of fulfilling the subscription. Real will not share your credit card information. If at any time you would like to cancel the magazine, simply call the toll free number listed inside every issue. Additionally, if in the next thirty days you would like a refund of the subscription value allocation ($9.99) send a request with your SuperPass username to: ValueMags - SuperPass 40 East Chicago Avenue #429 Chicago, IL 60611 Please include a self addressed stamped envelope and your SuperPass username. US households only. One per household.
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K9lover1
Member
07-04-2005
| Tuesday, July 18, 2006 - 10:14 pm
I went to my account to make sure of what my username was and boy is my account weird looking. I signed up for the 3 month deal with the coupon, total cost should be 29.99. My account at real shows me at $14.99 per month, but they billed my charge card $12.99. Shouldn't the whole $29.99 appear at once?
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Rainlvr
Member
05-28-2004
| Wednesday, July 19, 2006 - 6:15 am
Yes it should. Did you save the email receipt they sent you? I'd either call them or send a copy via email and get them to fix this, otherwise you're going to end up paying $38.97 unless you cancel before the end of the show.
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Erinbear
Member
08-05-2005
| Wednesday, July 19, 2006 - 6:54 am
thanks for the heads up Justin42 i got it all ready to mail just as the mailman was coming up the walk 
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