Author |
Message |
Mummy35332
Member
09-09-2005
| Monday, July 11, 2011 - 2:38 am
Will read this whole thread tomorrow.
|
Reader234
Member
08-13-2000
| Monday, July 11, 2011 - 6:18 am
Back from vacation - and I loved having the mobile app option - loved being in a car for 4 hours, but I was listening to the live feeds! Biggest problem? I do get freeze ups - I hit that pause button, then hit it again to play - usually works, or I'll have to hit refresh (the first night up till 3 am playing this game - yes, I'm addicted!) The 4 hour drive home, no freeze ups. the other problem - not knowing what feed to watch - its such a gamble - except on Sundays, I figure on Sunday days we get all 4 feeds the same!! Thanks for all the response to the questions, I know it seems repetitive at times - but I appreciate it!
|
Sincebb1
Member
08-22-2005
| Monday, July 11, 2011 - 10:40 am
I just spent another hour on the phone with Real re being an annual subscriber and not being able to get the mobile feeds. They again said it was not possible but that they would look in to it. I told them that 2 people here on TVCH were able to get them set up through Real and they also had annual subscriptions. He asked for their email addresses, which of course I don't have, so he could see how they had been able to do it. He said all they can do is the exact thing I do when I sign in. He took my email and password, tried to sign in and got the same error message. He said there was nothing he could, but he would keep trying and would email me if anything changed. Sigh..... So I want to be absolutely sure...Aerojunki and Missyb...do you have an annual subscription that you pay for once a year? Or do you have a quarterly subscription that you renew and keep all year? I swear this is such a mess! I have had a subscription for 10 years and I can't, for the life of me, figure out how they could exclude annual subscribers!
|
Shenanagon
Member
07-28-2009
| Monday, July 11, 2011 - 1:54 pm
how do I post screenshots? I forget the code thingy thanks.
|
Jimmer
Moderator
08-30-2000
| Monday, July 11, 2011 - 2:00 pm
Just click the Upload Attachment button, find the image file on your hard drive and go from there. 
|
Shenanagon
Member
07-28-2009
| Monday, July 11, 2011 - 2:12 pm
I thot I had to do a code? okay I'll try that ty 
|
Jimmer
Moderator
08-30-2000
| Monday, July 11, 2011 - 2:32 pm
Once it puts the code in for you, you can then cut and paste it so it appears wherever you want it to appear in the post.
|
Shenanagon
Member
07-28-2009
| Monday, July 11, 2011 - 2:43 pm
I'm screencappin' everywhere thank ya Jimmer!!!
|
Luvbbplayers
Member
07-14-2006
| Tuesday, July 12, 2011 - 7:24 am
My Pocket big brother is great. BUT when I open it, it says "update this app" and I dont know how to do that. Itunes doesn't update it. I removed it and reinstalled. still says to update it. any ideas?
|
Bonzacat
Member
07-08-2003
| Tuesday, July 12, 2011 - 8:40 am
Luv - they posted an update to Pocket Big Brother on 7/8. I just updated by going to the App Store on my device. I still get that message. It seems they just need to remove that from the app launch, I think.
|
Aerojunki
Member
06-30-2004
| Tuesday, July 12, 2011 - 9:38 am
Sincebb1>>>So I want to be absolutely sure...Aerojunki and Missyb...do you have an annual subscription that you pay for once a year? Or do you have a quarterly subscription that you renew and keep all year? I swear this is such a mess! I have had a subscription for 10 years and I can't, for the life of me, figure out how they could exclude annual subscribers! Yes..I haven't canceled my Superpass for about 5 years now and they got it to work for me. Did you use the number Missyb posted..that's the number I used and they did it for me....hope you get it working.
|
Luvbbplayers
Member
07-14-2006
| Tuesday, July 12, 2011 - 9:52 am
Bonz...Thx
|
Missyb
Member
07-28-2004
| Tuesday, July 12, 2011 - 11:11 am
Sincebb1, my subscription is billed every 3 months ( i think) automatically. When I ordered the mobile feeds I asked it was a one time only charge for the duration of Big Brother and they said yes. I would just call the Real and see if they can put through the charge for you to get the mobile feeds.
|
Sincebb1
Member
08-22-2005
| Tuesday, July 12, 2011 - 11:56 am
Thanks Missyb and Aerojunki! Ok so that explains why Missyb can get the feeds, quarterly subscriptions qualify. But Aerojunki if you only pay a fee once a year (not that you signed up for BB and never canceled, cause then you could have a renewing quarterly subscription) then I need to investigate that...cause that would mean it is possible to have an annual subscription and get the mobile feeds. (And yes, I did call the number listed and several others...they all lead to the same outsourced call center.)
|
Bonzacat
Member
07-08-2003
| Tuesday, July 12, 2011 - 1:05 pm
Since - have you considered tweeting Chelsia or the BBLiveFeeds twitter accounts? A long-time and MOST loyal fan rattlIng a few cages? Or if you don't use Twitter, the Real BB feed team does have a Facebook page also. @ChelsiaHart @BigBroLiveFeeds http://www.facebook.com/Bigbrotherlivefeeds
|
Sincebb1
Member
08-22-2005
| Tuesday, July 12, 2011 - 1:28 pm
Super idea Bonza! I will try that! I have tried from the bottom up (including emailing CBS...never even got a response). So let's try from the top down...the best way I am sure!
|
Sincebb1
Member
08-22-2005
| Tuesday, July 12, 2011 - 2:13 pm
Hey Bonza...I really don't want to add BB to my Facebook...and I don't see the send a message icon that you normally have on other FB pages so that you can send a person a message without adding them as a friend. On Twitter, do I have to sign up/follow them in order to send Chelsea a message? I am sending Reality Nation a message cause I can just send them an email. She is one of the contributers.
|
Diacritical
Member
08-14-2005
| Tuesday, July 12, 2011 - 2:42 pm
Sincebb1 -- Same result here -- I've tried for three days now hoping to get another answer, but the consistent refrain is that these mobile feeds are only available to accounts that are billed on a monthly or quarterly basis.
|
Bonzacat
Member
07-08-2003
| Tuesday, July 12, 2011 - 2:49 pm
Since - You do have to have a Twitter account to post a public tweet addressed to someone. And they have to be following you for you to send a private message, so I'm just suggesting sending a public tweet. They both seem to be responsive. I'm not a Twitter expert so not sure, if you have a Twitter account, if you have to be following someone to tweet them. These were just contact thoughts if you use Facebook & Twitter.
|
Sincebb1
Member
08-22-2005
| Tuesday, July 12, 2011 - 2:52 pm
Diacritical- Makes you wonder why they want us to cancel our annual and pay less for the quarterly....? I really want to know WHY they can't give us the same deal! But if I get anywhere with this...I will let you know! Maybe if you can also send some messages to those in power we can raise a stink and get things changed?
|
Sincebb1
Member
08-22-2005
| Tuesday, July 12, 2011 - 3:17 pm
Bonza..yeah, not into Twitter...so if any of you out there already are following Chelsia (on Facebook or Twitter) and can give her a holler on our behalf..that would be much appreciated!
|
Bonzacat
Member
07-08-2003
| Tuesday, July 12, 2011 - 4:52 pm
Since - I will give it a whirl. 
|
Stormluver
Member
08-13-2009
| Tuesday, July 12, 2011 - 7:10 pm
I know this thread is mostly about the android/mobile app but I don't know where else to ask for suggestions. Last year the feeds ran fine on our computers and this year all we mostly get is loading. Tried everything changing our modem, reloaded real player and superpass no luck. Any suggestions??? Thank you
|
Missyb
Member
07-28-2004
| Tuesday, July 12, 2011 - 7:27 pm
My only suggestion would be to try BBlite at http://bigbrotherlite.com/ I almost never have a problem with BBlite.
|
Bonzacat
Member
07-08-2003
| Tuesday, July 12, 2011 - 7:33 pm
Stormluver - also, make sure your web browser, computer operating system & Flash are totally up to date. When you say modem, you don't mean dial-up modem, do you?
|