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Archive through July 08, 2011

Reality TVClubHouse Discussions: Big Brother USA ARCHIVES: Big Brother 13 - Part 1: Everything Technical (ARCHIVES): Archive through July 08, 2011 users admin

Author Message
Bonzacat
Member

07-08-2003

Friday, July 08, 2011 - 9:51 am   Edit Post Move Post Delete Post View Post Send Bonzacat a private message Print Post    
It is nice, Spear. I wasn't expecting pause & rewind. Real has really really come through this season!

Diacritical
Member

08-14-2005

Friday, July 08, 2011 - 10:02 am   Edit Post Move Post Delete Post View Post Send Diacritical a private message Print Post    
Bonzacat -- It simply will not let me subscribe. Here's the full message from Real:


Thank you for contacting Real.

I'm sorry you're unable to sign up to the Mobile Add-On service to view mobile BB Live Feeds. Let me explain.

As I see, you are currently subscribed to an annual SuperPass plan under XXXXXX@XXXX.com. The Mobile Add-On service, is only available in monthly ($4.99) and quarterly ($9.99) to match existing and new SuperPass customers who have monthly and quarterly subscriptions.

The Mobile Add-On service is only good for 3 months equivalent to the running period of Big Brother.

We will take note of this for our product development team to make this service available to our annual plan subscribers for next year's season of Big Brother. Your insights and opinions will help us in our ongoing efforts to enhance our products and services. Should you wish to submit additional feedback, you may do so at: http://forms.real.com/rnforms/company/feedback/other/index.html

If there is anything else I can help you with, feel free to write back.

Regards,

Widmark
RealNetworks Customer Support


Bonzacat
Member

07-08-2003

Friday, July 08, 2011 - 10:08 am   Edit Post Move Post Delete Post View Post Send Bonzacat a private message Print Post    
Dia - that is so strange. Their site and in fact all the BB sign up affiliates had the same info - that if you are already a subscriber to SP, just do what I said above to add the mobile option to your subscription. I informed my friend and she signed up by starting at SuperPass.real.com on her iPad.

I'm so sorry it's not working for you. It's crazy for them to contradict their own written instructions.

Bonzacat
Member

07-08-2003

Friday, July 08, 2011 - 10:17 am   Edit Post Move Post Delete Post View Post Send Bonzacat a private message Print Post    
Dia - ah, you pay annually. My friend is billed monthly (or quarterly) for her SuoerPass, but she keeps it year-round.

Still, that blows that you can't add on a mobile fee.

Eta: I'm sorry I read so fast that I didn't absorb your annual fee info in the first place.

Luvbbplayers
Member

07-14-2006

Friday, July 08, 2011 - 11:13 am   Edit Post Move Post Delete Post View Post Send Luvbbplayers a private message Print Post    
I can't get the feeds to load today. fine during night. page just stays trying to load feeds.

Fivel
Member

07-26-2005

Friday, July 08, 2011 - 11:33 am   Edit Post Move Post Delete Post View Post Send Fivel a private message Print Post    
I hope someone can answer this. I signed up for the 14 day trial. I just looked and it said my account is 14.99 monthly. Is there no 3 month special???

Luvbbplayers
Member

07-14-2006

Friday, July 08, 2011 - 11:53 am   Edit Post Move Post Delete Post View Post Send Luvbbplayers a private message Print Post    
had to delete any "real" cookies, allow POP ups from superpass.real.com, sign back in working!

Luvbbplayers
Member

07-14-2006

Friday, July 08, 2011 - 11:54 am   Edit Post Move Post Delete Post View Post Send Luvbbplayers a private message Print Post    
Fivel call them and they can sign u up over phone...29.99 tell them u want for the bb 3 months. tell em you tried n couldnt find the link online.

Fivel
Member

07-26-2005

Friday, July 08, 2011 - 11:55 am   Edit Post Move Post Delete Post View Post Send Fivel a private message Print Post    
Thank you so much Luv

Scubalass
Member

07-01-2004

Friday, July 08, 2011 - 12:15 pm   Edit Post Move Post Delete Post View Post Send Scubalass a private message Print Post    
I have forgotten how to take screenshots using MWsnap, anyone got time to help me out? These old brain cells cant remember from one year to the next!

Sincebb1
Member

08-22-2005

Friday, July 08, 2011 - 12:21 pm   Edit Post Move Post Delete Post View Post Send Sincebb1 a private message Print Post    
I confirm what Dia is saying about annual Superpass members not being able to get the mobile feeds! When I first tried to sign up it said that the mobile feeds were not available for my type of membership. Now I have been on the phone with Real for almost half an hour...one of the senior techs looked in to it. He was surprised that it IS true. Mobile feeds are not being offered to those with annual memberships! And it is not Real that is blocking it but CBS!!! I truly don't understand CBS! What is the difference whether they get $10 from a monthly or quarterly member or from an annual member??? Last year I watched the feeds on my Phone for free....and this year I can't even PAY for them!?!? I am flipping mad!

Sincebb1
Member

08-22-2005

Friday, July 08, 2011 - 12:22 pm   Edit Post Move Post Delete Post View Post Send Sincebb1 a private message Print Post    
Scuba..YOU taught me how to do that last year!! LOL! But of course I don't remember!

Scubalass
Member

07-01-2004

Friday, July 08, 2011 - 12:26 pm   Edit Post Move Post Delete Post View Post Send Scubalass a private message Print Post    
Since, I just cant figure it out at all, we got so good at it last year .... speedy fingers!

Sincebb1
Member

08-22-2005

Friday, July 08, 2011 - 12:29 pm   Edit Post Move Post Delete Post View Post Send Sincebb1 a private message Print Post    
here you go!
http://www.jms.aps.edu/JMS/Learmonth/ScaptureTutMWSnap.html
http://www.sevenforums.com/tutorials/51160-screenshot-upload-using-mwsnap.html
http://www.jclahr.com/science/psn/as1/heli/mwsnap/mwsnap_instructions.html

Christiii
Member

07-07-2005

Friday, July 08, 2011 - 12:35 pm   Edit Post Move Post Delete Post View Post Send Christiii a private message Print Post    
Ok, I have the mobile on my iPhone... Anyone know how to switch feeds? I can't find that anywhere!

Scubalass
Member

07-01-2004

Friday, July 08, 2011 - 12:52 pm   Edit Post Move Post Delete Post View Post Send Scubalass a private message Print Post    
Thanks everso, not the best of instructions but I think I can work it out.

{{{{{{{}}}}}}}}}

Sincebb1
Member

08-22-2005

Friday, July 08, 2011 - 12:54 pm   Edit Post Move Post Delete Post View Post Send Sincebb1 a private message Print Post    
That is why I posted all 3...cause they are different! LOL! But I KNOW you are a brain and can figure it out!

Sincebb1
Member

08-22-2005

Friday, July 08, 2011 - 1:11 pm   Edit Post Move Post Delete Post View Post Send Sincebb1 a private message Print Post    
Scuba...sent you some YouTubes. Why I didn't think of that before...! Brain fog!!!

Scubalass
Member

07-01-2004

Friday, July 08, 2011 - 1:26 pm   Edit Post Move Post Delete Post View Post Send Scubalass a private message Print Post    
That really helped! Thanks again

Luvbbplayers
Member

07-14-2006

Friday, July 08, 2011 - 1:47 pm   Edit Post Move Post Delete Post View Post Send Luvbbplayers a private message Print Post    
Scuba I always just do the print screen paste it crop it name it then upload.

Luvbbplayers
Member

07-14-2006

Friday, July 08, 2011 - 1:48 pm   Edit Post Move Post Delete Post View Post Send Luvbbplayers a private message Print Post    
Fivel yw hope it works. I just did sign up w/them on phone this week and it did for me

Luvbbplayers
Member

07-14-2006

Friday, July 08, 2011 - 1:50 pm   Edit Post Move Post Delete Post View Post Send Luvbbplayers a private message Print Post    
Sincebb1 can you close yr acct. reopen one quarterly? OR if you sign up under new email for the 14 day free pass and get the mobile w/it? gotta be some way! OR someone you know w/mobile that would share. and I toohave watched ALL seasons incl 1 :-)

Luvbbplayers
Member

07-14-2006

Friday, July 08, 2011 - 1:51 pm   Edit Post Move Post Delete Post View Post Send Luvbbplayers a private message Print Post    
what does yr iphone say when you navigate to superpass.real.com on it? it won't let you buy it there?? that reallly sux

Sincebb1
Member

08-22-2005

Friday, July 08, 2011 - 2:19 pm   Edit Post Move Post Delete Post View Post Send Sincebb1 a private message Print Post    
Luv..I signed up for annual years ago and got such a great deal I just kept it. Last year all I did was sign in to Real on my cell and viola` I had the feeds. This year when I try to add feeds by way of PC I get a message that says the "mobile feeds are not available for your type of membership", ie annual. When I go to my phone to sign in I get "Your mobile device is supported. To view the BB live feeds please choose from the following options: Launch Application OR Get The Application". On Launch I get Web page not available for bigb://launch. And for Get The App, I get "not found" error.

I guess if I want to spend an additional $40 I can sign up for another account just for BB! But I just find this whole mess ludicrous!!!! Fix it CBS and Real!

Oh...and I have an Android phone.

Bbrock
Member

09-13-2000

Friday, July 08, 2011 - 3:46 pm   Edit Post Move Post Delete Post View Post Send Bbrock a private message Print Post    
Has anyone got the app for android yet? Works for my iPad but not my phone.